Management 3.0 for Creative Knowledge Workers

The goal of Management 3.0 is to help you grow and transform organizations
into becoming great places to work. ”But, I’m not a manager”, you say? So
what? We believe that management is not only the managers’ responsibility.
It is everyone’s job! Therefore, Management 3.0 is not only about what
managers can do, but also about what you can do.
change and innovation practices
MANAGEMENT 3.0

management30.com management30.com
introduction introduction
Justtherightamountoftheoryvs.exercises,general
experience vs. each participant’s experience, one-
way teaching vs. two-way sharing/feedback.
Claudia Daniela Hosu, ScrumMaster
at Small Footprint, Romania
Whether it’s a standard two-day course, a custom eight-hour
workshop, a four-hour tutorial, or a brief 1-hour talk, all Management
3.0 events are designed to make a lasting impression.
Management 3.0 has 8 major topics, which are
continually refined and supplemented. The most
important goal for Management 3.0 events is for
people to take action to improve their organizations.
All events adhere to the following principles: theory
and practice in small chunks; clear and effective
visuals; inspiring stories and metaphors; fun games
and exercises; focused group discussions; and
concrete practices with tangible results.
Workshops,
Courses & Tutorials

audience audience
Lots of ideas to try with my team to get to know
them better and improve our work.
Mattia Battiston, Software Developer, Italy
?
?
Can I help our old-fashioned managers to introduce
some 21st century leadership practices
Can I help my co-workers to take
responsibility and hold them
accountable for their work
Ourworkshopsandcoursesarecreatedtoshareideasandexperiences
from innovative organizations with modern management and
leadership practices. Don’t wait while the organization is slowly but
steadily destroying itself. Join a Management 3.0 event now!
Practices for Creatives &
Knowledge Workers
?
Can I introduce some
innovative practices that will
be accepted by the non-agile
part of the organization
?Can I somehow keep my motivation and
sanity in our dysfunctional organization

facilitation facilitation
I liked the mix of play and listen. I liked that every
topic started with storytelling.
Christoph Oberle,
Management Consultant, Germany
The human brain is perfectly equipped to deal with stories and visuals. That’s why we designed the
Management 3.0 materials with visualization in mind, and it is why all Management 3.0 facilitators are fine
storytellers.
With the help of sticky notes, markers, flip charts, and whiteboards
the facilitators welcome participants to visualize their management
& leadership problems, and to share their stories and solutions with
each other in engaging ways.
Storytelling and Visualization

Very involving and with a very flexible agenda.
The result was that we did some very concrete
problem solving, including making use of the
participants’ varied experience.
Signe Bramming Andersen,
Manager at DONG Energy, Denmark
In our courses and workshops the facilitators invite participants to
share their biggest challenges in management & leadership. The
problems are sorted and prioritized, and they are turned into a
backlog of discussion items.
All problems are unique. And yet, similar challenges have all been
faced before in one way or another. Assisted by all participants the
facilitator attempts to find solutions, practices, suggestions, and
references for all prioritized problems.
Addressing Problems,
Discussing Solutions

I especially liked the delegation cards and the
motivation exercise, plus some of the stories.
Pia Andersson, Manager Strategy
and Projects at Hi3G, Sweden
Each of the Management 3.0 topics includes at least one game
or exercise. In groups of three to seven people the attendees run
simulations of real-world management issues. Sometimes the
participants play as different line managers against each other.
Sometimes they act together as one team leader, sharing their ideas
while working on a problem.
Every exercise is debriefed afterward, so that people can discuss
their findings, internalize what they learned, and bring up questions
and insights to be addressed by the whole group.
Learning by Playing,
Practicing by Exercising

topic topic
The best feature, one
that I have never seen in
such courses, but always
wanted, is the list of
books worth reading. It
makes the course only a
starting point, for your
own exploration on each
topic.
Łukasz Nalepa,
Scrum Master/
Software Engineer
at CUBE-CR, Poland
Systems thinking and complexity science are the cornerstones of the agile mindset.
You will learn what complexity theory is, how to think in terms of systems, and how to
spot the difference between complex and complicated. The principles of complexity
thinking will enable you to create your own agile leadership practices.
Learn About
Complexity Thinking

topic topic
I liked the happiness door, the kudo
cards, the games, and the takeaways.
It is a well-structured training.
Laure Pain,
Agile Coach at Amadeus, France
Intrinsic motivation is the reason people get out of bed
in the morning. Since people are the most important
parts of an organization, managers must do all they
can to keep people active, creative, and motivated.
You will learn about the difference between extrinsic
vs. intrinsic motivation, the ten intrinsic desires,
and common techniques for understanding what is
important to the people in your teams, such as one-
on-one meetings, personal assessments, the 12 most
important questions, and 360 degree evaluations.
Learn How to
Energize People
?
How can we
compensate people
in a fair way
?How can we keep or increase motivation and passion
?How can we keep or increase
engagement and energy
?How can we get the manager
closer to the team

topic topic
?
Having experienced the games
was quite useful to realize that
they work. They are all good
exercises to play with my teams.
Alejandro Scandroli,
Developer and Founder at
Amneris Web Solutions, Spain
How can we empower a self-organizing team
?How can we get teams to take ownership and
responsibility
Self-organization can offer many answers when it comes to good
management. Teams are able to self-organize, but this requires
empowerment, authorization, and trust from management. You
will learn how to make self-organization work, how to distribute
authorizationinanorganization,thechallengesofempowerment,how
to grow relationships of trust, and several techniques for distributed
control, such as the 7 levels of delegation, and delegation boards.
Learn How to
Empower Teams
?
How can we get
management to
trust the team
?How can we improve teamwork and interaction

exercise exercise
Do you need to make a decision but are you unsure about the effects
on people’s motivation? Do you want to know what motivates your
colleagues? Are you hiring a new team member and do you want to
know what makes her tick? Play Moving Motivators!
Moving Motivators
My team will be using
the Moving Motivators
exercise, a problem wall
and a happiness index. The
biggest takeaway was to
try many different things,
tweak, and try more.
Andrew Brown, Sr.
IT Project Manager at
University of Michigan,
Ann Arbor, USA
The games were very valuable.
Robie Wood, Project Management
Consultant at showVALUE LLC,
Washington DC, USA

exercise exercise
The exercises were very
enlightening, whether in
sharingmyownexperiences
or listening to others - it
certainly caused me to
pause and reflect upon my
own “style” and recognize
opportunities for growth.
David Soule,
Section Manager at
Erie Insurance Group, USA
Delegation often comes down to “Either I do it, or you do it”. But in
truth there are 7 levels of delegation. Use Delegation Poker to make
clear who’s responsible for what and on what level.
Delegation Poker

exercise exercise
What I appreciate the most
about the facilitator is that
he does not offer simple trite
answers that might work in
very specific organizations.
Rather, he gives his students
the tools or frameworks to
help them arrive at their
own solutions.
Mike Evans,
Iteration Manager
at Nationwide, USA
A very popular exercise is the
Meddlers game (named after a
well-known German board game).
The exercise allows players to
visualize and discuss organizational
structures, in a way that matches the
concept of value networks.
Meddlers

exercise exercise
There are many wrong ways to reward employees. A simple but
effective approach is the use of kudo cards, which enables people to
give each other small tokens of appreciation.
Kudo Cards
It is very refreshing to see that Management 3.0 is considerably more oriented toward
empowering the team and making it happy, as opposed to traditional management that
was focusing on performance.
Luc Duplessis, Agile Product Owner at Accedian Networks, Montréal, Canada

conclusion conclusion
“This was one of the best courses I’ve ever attended!”
Robert Misch, Agile Coach at gutefrage.net
GmbH, Germany
Statistics and Numbers
There have been 175 Management 3.0 courses between March 2011 and June
2013, which is an average of 6 courses per month. In the first six months of 2013
there were 55 courses, or an average of 9 courses per month.
In total, the course has been
organized in 78 different cities
in 35 countries on 4 continents
by 32 licensed facilitators. More
than 600 participants attended
the courses in the first six months
of 2013, which is an average of
11 people per course. Overall
an estimated number of 2,000
people attended a Management
3.0 course since our kick-off in
2011.

conclusion conclusion
Afadyousay?Management3.0isfarfromit.It’safactthatmore
andmoreorganizationsaremovingtowardsagilemethodologies.
This demands a new way of thinking for leaders. Whilst many
have developed a new mindset and practice it, Management
3.0 gives concrete tools, names, metaphors, and much much
more that add to a leader’s tool belt. I highly recommend the
workshops to experience it live!
Matthew Aldridge at Whatevermobile.com, Germany
Management 3.0
Agile management is an often overlooked part of Agile. Managers need to learn what their
new role is in software development organizations in the 21st century, and how to get the
best out of Agile. This book will help them.
www.management30.com/product/management30
Mangement Workout
Management Workout will be a book with actionable management advice.
Practical things that people can do next Monday morning, in order to grow an
organization that is innovative and healthy.
www.management30.com/workouts/
How to Change the world
“How do I deal with my crappy organization? I like my work but I don’t like what our
management is doing. How do I deal with it?” Well, it’s take it, leave it, or change it…
This booklet for those who choose option 3.
www.management30.com/product/how-to-change-the-world

Management 3.0 for Creative Knowledge Workers

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