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Maximizing your next conference or trade show
1.
Booth Camp www.nierenberggroup.com By Andrea Nierenberg
2.
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. © 2010, The
Nierenberg Group — Booth Camp 2
3.
TIME © 2010, The
Nierenberg Group — Booth Camp IS MONEY! 3
4.
Specific (Quantified) Timebound Measureable Each goal
or objective should have its own: Strategy Plan © 2010, The Nierenberg Group — Booth Camp 4
5.
Send out marketing
incentives, etc. Set up meetings with key accounts. Know that BOOTH DUTY IS AN OPPORTUNITY—you are on 24/7 at the show or conference. Ask yourself: Why do clients do business with GUARDIAN? © 2010, The Nierenberg Group — Booth Camp 5
6.
What are our
objectives? Are we introducing a new product? Are we promoting our corporate image? Do we want to meet new prospects? Are we building a prospect list to gain sales leads for our field team? Are we researching the market for something new— product or service? Who will we meet? How will we measure our goals? Who is our target market? What is our action plan for every conference we attend? © 2010, The Nierenberg Group — Booth Camp 6
7.
Much different than
regular selling. You have 10 seconds to get their attention. Qualify quickly. People get tranced out at a conference. There is a difference between quantity and quality. Attitude is EVERYTHING. Take frequent breaks. Exercise. © 2010, The Nierenberg Group — Booth Camp 7
8.
Set goals. Think about
specific questions to ask. Meet everyone you can. Develop an action plan. Participate! Make eye contact with those you meet. Take clear detailed notes. Enjoy yourself and learn. © 2010, The Nierenberg Group — Booth Camp 8
9.
NEW is the
favorite word – and 80% of your attendees are there to see what is new! Think about your booth layout. You have 5 seconds to attract someone’s attention. Your headline is key—more important than your name or logo. If what you say interests the prospect—he will get your name. Remember, people tend to stop at every 4 th exhibit— make sure you’re the one they stop at! © 2010, The Nierenberg Group — Booth Camp 9
10.
Why Is Having
a Specific Introduction so Important? You only have 30 seconds to make a powerful first impression. The attention span of the average person is just 30 seconds before their mind starts wandering. People have less time today. Interest them quickly or lose them forever. © 2010, The Nierenberg Group — Booth Camp 10
11.
Essential Elements of
a Powerful Conference Introduction: Concise Clear Powerful Visual Tell a Story Targeted Goal Oriented Has a Hook © 2010, The Nierenberg Group — Booth Camp 11
12.
Your Name: "My name
is..." Look the other person in the eye. Smile. Shoulders back. Speak with confidence. Sincerity and passion are crucial in making a strong early impression. Your Business Name I represent Berkshire Life… Based and Covering Where “I am based..." and "I cover..." Adapt the city, geography for the situation. Make this relevant to the situation. Your Unique Selling Point Be relevant for the situation, express what you offer in terms of positive outcomes for those you help. Think benefits. Less is More Powerful points in very few words make a much bigger impact. © 2010, The Nierenberg Group — Booth Camp 12
13.
P E O P L E Be a PEOPLE
ORIENTED. Have ENTHUSIASM and be proud to represent GUARDIAN. Be OBSERVANT, being able to pick up on a prospect’s interest. PRODUCT KNOWLEDGE, know all features and benefits. LISTEN, then tailor your presentation accordingly. Be EMPATHETIC. © 2010, The Nierenberg Group — Booth Camp 13
14.
L I S T E N LOOK , body
language, eye contact, be aware. INVOLVE yourself in the conversation. Be there. Ask questions, be specific. STEADY your nerves, your emotions. Don’t interrupt. TRANSLATE the meaning of a person’s remarks. Put yourself in their place. EXCURSIONS, avoid mental excursions. Concentrate and be silent. NEEDS. That’s what it is all about © 2010, The Nierenberg Group — Booth Camp 14
15.
Before you leave
home—know who will be there. Set your objectives in advance. Before the show—hold a sales meeting with everyone and those who will not attend. Know what your competition is doing. Make sure your message is directly related to the show. After the show – evaluate everything you did. © 2010, The Nierenberg Group — Booth Camp 15
16.
DO’s Plan for success. Pre-arrange
as many meetings as possible. Know your role and responsibilities. Qualify. Know how to disengage quickly, yet professionally, from unqualified prospects. © 2010, The Nierenberg Group — Booth Camp 16
17.
Maintain an open
body posture. Maintain good eye contact. Convey confidence and conviction. Be assertive, not aggressive. Wear your badge on right lapel. Keep records of everything. Be professional at all times. You are on 24/7. What else? © 2010, The Nierenberg Group — Booth Camp 17
18.
Don’ts Don’t do anything
that appears unprofessional, including eating. Don’t give everyone marketing materials– qualify first. Don’t argue with prospects or customers. Don’t stand with your back to anyone. Don’t read email or talk on the phone in the company of others. Don’t wear uncomfortable shoes/clothes. Don’t convey negativism non-verbally. Don’t assume anything. Don’t give up. © 2010, The Nierenberg Group — Booth Camp 18
19.
Have your conference
introductions ready to roll off your lips. Be prepared with our contact and recording system. Have an open attitude. NETWORKING…..27/7 © 2010, The Nierenberg Group — Booth Camp 19
20.
Think of the
show as a 24/7 Networking Event. © 2010, The Nierenberg Group — Booth Camp 20
21.
Intangibles (Actions) Great EYE
contact Ears tuned up to listen Attitude Handshake Turn off your phone and blackberry What else would you add…? © 2010, The Nierenberg Group — Booth Camp 21
22.
Tangibles (Things) Business cards Pen
and note pad Breath mints Hand sanitizer Note cards and stamps for follow-up Magic Marker for your name badge © 2010, The Nierenberg Group — Booth Camp 22
23.
Networking Goal Who? © 2010,
The Nierenberg Group — Booth Camp Action Steps Follow-up Results 23
24.
Tips to make
a favorable impression: Be pleasant. Your smile is a great opener. Talk and act confidently. Be truthful and sincere. Be enthusiastic. © 2010, The Nierenberg Group — Booth Camp 24
25.
Smile. Look the person
in the eye. Listen―I.R.A. formula. Be aware of body language. Reach out―be proactive. Be positive. Look for common interests. © 2010, The Nierenberg Group — Booth Camp 25
26.
Think of some
icebreaker questions to open the conversation. After you’ve broken the “ice” and given your 20-second introduction think of some “get to know you” questions. (Think dialogue and discussion.) Create your “Idea Generators” to continue dialogue. Exit strategies—how do I walk away or end the meeting with a “call to action” or a way to follow up. Follow–up—what do I do now? © 2010, The Nierenberg Group — Booth Camp 26
27.
Focus on the
impact. Make it brief, focused and hard hitting. Keep it short. Rotate the facts. Develop several introductions. Think of the different aspects of your work. Don’t give your title. Make it relevant to the audience. What will make the listener say―“tell me more”? © 2010, The Nierenberg Group — Booth Camp 27
28.
Stand in front
of the exhibit and be open. Be memorable. Demonstrate simply and briefly. Give out material after you qualify. Follow-up when you return from the show. © 2010, The Nierenberg Group — Booth Camp 28
29.
From the time
you approach to the moment you disengage, you need to be recording information. Capture the following information: Contact’s Name and Title Company Name and Address , Email, Etc. Names of Decision Makers other than them Interest Next Step © 2010, The Nierenberg Group — Booth Camp 29
30.
Initiate Contact Be Aware
of the Opportunity Identify Needs Qualify Present/Demonstrate Think of Next Steps Close and Record Results © 2010, The Nierenberg Group — Booth Camp 30
31.
Reputation is everything. Follow-up
is key. Return ALL forms of communication. Everyone deserves respect and courtesy. Be visible throughout the show. Be mindful when meeting people. Remember names. Be an active listener. Be sensitive to the body language. Know your profession. © 2010, The Nierenberg Group — Booth Camp 31
32.
DON’Ts Sit, except with
a prospect Ignore prospects Be overly aggressive Obstruct the exhibit entrance Hand out materials to everyone Read the newspaper or blackberry Underestimate anyone © 2010, The Nierenberg Group — Booth Camp DO’s Be carefully groomed Be enthusiastic Remember names Know the competition Be prepared to demonstrate Be on time Qualify ALL prospects Commitment to action 32
33.
1. 2. 3. 4. 5. 6. The Value of
a Smile The Success of Perseverance The Pleasure of Working The Dignity of Simplicity The Worth of Character The Power of Kindness © 2010, The Nierenberg Group — Booth Camp 33
34.
7. The Influence
of Example 8. The Obligation of Duty 9. The Wisdom of Economy 10. The Virtue of Patience 11. The Improvement of Talent 12. The Joy of Originating © 2010, The Nierenberg Group — Booth Camp 34
35.
Contact Leads Track Results Measure
& Evaluate Calculate Return © 2010, The Nierenberg Group — Booth Camp 35
36.
As a result
of today's workshop, TODAY I will do: More of: Less of: Change: What is one take-away from today’s workshop that I will consistently put into practice? © 2010, The Nierenberg Group — Booth Camp 36
37.
Andrea R. Nierenberg The
Nierenberg Group 420 East 51st Street, 12D New York, NY 10022 212-980-0930 www.nierenberggroup.com © 2010, The Nierenberg Group — Booth Camp 37
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