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                                                Hervé, Bertrand,
                                              Miguel, Anthony…




Enterprise Social Networking:
the 2nd chance for Enterprise Collaboration

by André Dan, president Challengy, Paris, France
andre.dan@challengy.com Skype/Twitter: andredan
Paris, 16 September 2010



                                                         1
Challengy is a Consulting, Institute and Events company
    serving the Enterprises, Clubs and Individuals :

       Social Networking Best Practices
        in real (meetings) and online (Internet).
Objectives + Agenda

  My objectives today:

  • Enterprise Social Networking:
    • disruptive tech and behavior!
    • 2nd chance for Enterprise Collaboration!

  3 parts:

  • Enterprise Collaboration
  • The collaboration obstacles
  • Solution: Enterprise Social Networking
4
The benefits of increasing collaboration


       Corporate transformation into a
  collaborative organization contributes to
              corporate goals :

                                processes
                 at lower
   perform                     established
                   cost
    better                        by the
                 strategy
                               organization

                                 Inspired by Dion Hinchcliffe   5
The benefits of increasing collaboration


                                                         New products
                                                         and services,
                                       Worker’s          Increased
                                       efficiency        profitability,
                                       Complex           Higher quality
                    Knowledge          problems          work,
                    retention,         solved by
                                       collaboration     Higher project
                    Strengthening of                     efficiency,
                    weak ties /        Improved
                    knowledge          processes         Higher
    Open KM                                              customer
                    sharing,
    Social                                               satisfaction,
    networking,     Collective
                    intelligence,                        Employee
    Emergent                                             retention
    collaboration   Innovation


                                                       Inspired by Dion Hinchcliffe   6
7
8
9
Collaboration in the   20 th   century




Documents
  in the
  center




                                         11
Collaboration with Social Networking




  PEOPLE
   in the
  center




                                       12
Changing the culture of the organization




  From PC to online                From mail to share




                      Change management
                                                            13
                                           Source: Co-Lab
France-based
strategic impact via connected people    Think tank
 • Collaborative Management. Social Networking.
 • We aim at being a reference on research on the
   future of the World of Work as it impacts
   corporations and their strategies.
 • Founded in 2004, the Boostzone Institute
   stemmed from the will to understand and
   forecast how the evolution of the World of Work
   and in particular the emergence of Netwok-
   Centric Management is going to bring a sea
   change in the management of organizations.          14
15
Enterprise Social Networking
             Key functions



People/Groups    Messages        Pages     Blogs


                The Enterprise Social
                Networking Platform
 Forums                                  Comments




Documents       Tags           RSS        Widgets



                                                    16
3 levels - Enterprise Social Networking ROI



                1. Tactical ROI


                 Money saved on
Time saved in       storage of        Time saved in
   email.        multiple copies of     process.
                       docs.




                                                      17
3 levels - Enterprise Social Networking ROI



                    2. Strategic ROI


                                                     Brain drain –
 Focusing on                          Mergers –         retaining
                    Enabling
  business                           getting folks    knowledge
                 geographically
problems you                       integrated and      leaving via
                dispersed teams.
need to solve                       up to speed.     retirement or
                                                        cutbacks.




                                                                18
3 levels - Enterprise Social Networking ROI



                    3. Visionary ROI


Collaborative          Cross
Culture – the     Pollination of
                                      Quality      Support for
total is more     teams, ability
                                   Improvements.   innovation.
than the sum     to “connect the
 of its parts.        dots.”



                                                                 19
From ROI to ROE…




                   20
21
Questions
            Answers
http://www.challengy.com/fr/multipage.xml?pg=3&id=298065
                                                           23

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Enterprise social networking for collaboration andre dan - challengy - snc2010

  • 1. THANKS for inputs: Nicole, Dominique, Hervé, Bertrand, Miguel, Anthony… Enterprise Social Networking: the 2nd chance for Enterprise Collaboration by André Dan, president Challengy, Paris, France andre.dan@challengy.com Skype/Twitter: andredan Paris, 16 September 2010 1
  • 2. Challengy is a Consulting, Institute and Events company serving the Enterprises, Clubs and Individuals : Social Networking Best Practices in real (meetings) and online (Internet).
  • 3. Objectives + Agenda My objectives today: • Enterprise Social Networking: • disruptive tech and behavior! • 2nd chance for Enterprise Collaboration! 3 parts: • Enterprise Collaboration • The collaboration obstacles • Solution: Enterprise Social Networking
  • 4. 4
  • 5. The benefits of increasing collaboration Corporate transformation into a collaborative organization contributes to corporate goals : processes at lower perform established cost better by the strategy organization Inspired by Dion Hinchcliffe 5
  • 6. The benefits of increasing collaboration New products and services, Worker’s Increased efficiency profitability, Complex Higher quality Knowledge problems work, retention, solved by collaboration Higher project Strengthening of efficiency, weak ties / Improved knowledge processes Higher Open KM customer sharing, Social satisfaction, networking, Collective intelligence, Employee Emergent retention collaboration Innovation Inspired by Dion Hinchcliffe 6
  • 7. 7
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  • 9. 9
  • 10. Collaboration in the 20 th century Documents in the center 11
  • 11. Collaboration with Social Networking PEOPLE in the center 12
  • 12. Changing the culture of the organization From PC to online From mail to share Change management 13 Source: Co-Lab
  • 13. France-based strategic impact via connected people Think tank • Collaborative Management. Social Networking. • We aim at being a reference on research on the future of the World of Work as it impacts corporations and their strategies. • Founded in 2004, the Boostzone Institute stemmed from the will to understand and forecast how the evolution of the World of Work and in particular the emergence of Netwok- Centric Management is going to bring a sea change in the management of organizations. 14
  • 14. 15
  • 15. Enterprise Social Networking Key functions People/Groups Messages Pages Blogs The Enterprise Social Networking Platform Forums Comments Documents Tags RSS Widgets 16
  • 16. 3 levels - Enterprise Social Networking ROI 1. Tactical ROI Money saved on Time saved in storage of Time saved in email. multiple copies of process. docs. 17
  • 17. 3 levels - Enterprise Social Networking ROI 2. Strategic ROI Brain drain – Focusing on Mergers – retaining Enabling business getting folks knowledge geographically problems you integrated and leaving via dispersed teams. need to solve up to speed. retirement or cutbacks. 18
  • 18. 3 levels - Enterprise Social Networking ROI 3. Visionary ROI Collaborative Cross Culture – the Pollination of Quality Support for total is more teams, ability Improvements. innovation. than the sum to “connect the of its parts. dots.” 19
  • 19. From ROI to ROE… 20
  • 20. 21
  • 21. Questions Answers