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INTERNET MARKETING & E-COMMERCE


     How brand strategy shapes the brand’s
                           online presence
Overview
• Challenges to traditional Branding Media
• Brands and Online Brand Building
   The branding business
   Customer-based brand equity
   Online implications of the brand equity
   framework.
Challenges to Traditional Branding Media

Major networks face a
 shrinking audience
Challenges to Traditional Branding Media

Programming costs
 continue to rise
Challenges to Traditional Branding Media

Television is losing
 audience
Challenges to Traditional Branding Media




Chaos Scenario
“A rapid decline in mass media effectiveness
  prior to the creation of an effective
  alternative marketing vehicle.
Challenges to Traditional Branding Media

This perception is changing
Companies that dominates the advertising
  world
Challenges to Traditional Branding Media

This perception is changing
Innovative campaigns
Challenges to Traditional Branding Media

This perception is changing
Offbeat campaigns
Challenges to Traditional Branding Media
This perception is changing
Companies unable to afford mass media
  branding
 The Branding Business
 Connecting Branding Strategy to Online
Presence
Brands and Online Brand Building
THE BRANDING BUSINESS
The Value of a Strong Brand
Building strong brands, differentiating them,
  and maintaining them are critical marketing
  functions.
Brands and Online Brand Building
THE BRANDING BUSINESS
The Value of a Strong Brand
Building strong brands, differentiating them,
  and maintaining them are critical marketing
  functions.
Brands and Online Brand Building
THE BRANDING BUSINESS
The Value of a Strong Brand
The availability of a strong brand
Brands and Online Brand Building
THE BRANDING BUSINESS
Branding and Advertising Services
Almost all major corporation rely on external
  ad agencies to manage their branding and
  advertising creation.
Brands and Online Brand Building
THE BRANDING BUSINESS
Branding and Advertising Services
The Internet is having an impact on the
  balance between in-house and outsourced
  activities.
Brands and Online Brand Building
  CONNECTING BRANDING STRATEGY TO ONLINE PRESENCE


RELATIONSHIPS                                        INTENSE, ACTIVE LOYALTY
WHAT ABOUT YOU & ME?
                               RESONANCE
                                                               POSITIVE,
RESPONSE                                                      ACCESSIBLE
WHAT ABOUT YOU?           JUDGMENTS FEELINGS                  REACTIONS


                                                           POINTS-OF-PARITY
MEANING                                                      & DIFFERENCE
 WHAT ARE YOU?         PERFORMANCE         IMAGERY

                                                            DEEP, BROAD
 IDENTITY                       SALIENCE                  BRAND AWRENESS
 WHOARE YOU?
Brands and Online Brand Building
  ONLINE BRAND PRESENCE AND ENHANCEMENT


RELATIONSHIPS                                             INTENSE, ACTIVE LOYALTY
WHAT ABOUT YOU & ME?
                               RESONANCE
                                                                    POSITIVE,
RESPONSE                                                           ACCESSIBLE
WHAT ABOUT YOU?           JUDGMENTS FEELINGS                       REACTIONS
                                                     Establish Proper
MEANING                                               Brand Identity
                                                             POINTS-OF-PARITY
                                                                  & DIFFERENCE
 WHAT ARE YOU?         PERFORMANCE         IMAGERY

                                                                 DEEP, BROAD
 IDENTITY                       SALIENCE                       BRAND AWRENESS
 WHOARE YOU?
Brands and Online Brand Building
  ONLINE BRAND PRESENCE AND ENHANCEMENT


RELATIONSHIPS                                           INTENSE, ACTIVE LOYALTY
WHAT ABOUT YOU & ME?
                               RESONANCE             Enhance Brand
                                                       Meaning
                                                             POSITIVE,
RESPONSE                                                         ACCESSIBLE
WHAT ABOUT YOU?           JUDGMENTS FEELINGS                     REACTIONS


                                                              POINTS-OF-PARITY
MEANING                                                         & DIFFERENCE
 WHAT ARE YOU?         PERFORMANCE         IMAGERY

                                                               DEEP, BROAD
 IDENTITY                       SALIENCE                     BRAND AWRENESS
 WHOARE YOU?
Brands and Online Brand Building
  ONLINE BRAND PRESENCE AND ENHANCEMENT


RELATIONSHIPS                                           INTENSE, ACTIVE LOYALTY
WHAT ABOUT YOU & ME?
                               RESONANCE
                                                                  POSITIVE,
RESPONSE                                                         ACCESSIBLE
WHAT ABOUT YOU?           JUDGMENTS FEELINGS                     REACTIONS


                                                              POINTS-OF-PARITY
MEANING
 WHAT ARE YOU?         PERFORMANCE         IMAGERY    Reinforce Right
                                                                & DIFFERENCE

                                                     Brand Responses
                                                               DEEP, BROAD
 IDENTITY                       SALIENCE                     BRAND AWRENESS
 WHOARE YOU?
Brands and Online Brand Building
  ONLINE BRAND PRESENCE AND ENHANCEMENT


RELATIONSHIPS                                         INTENSE, ACTIVE LOYALTY
WHAT ABOUT YOU & ME?
                               RESONANCE
                                                                POSITIVE,
RESPONSE                                                       ACCESSIBLE
WHAT ABOUT YOU?           JUDGMENTS FEELINGS                   REACTIONS


                                                            POINTS-OF-PARITY
MEANING
 WHAT ARE YOU?         PERFORMANCE         IMAGERY   Forge Brand
                                                              & DIFFERENCE

                                                     Relationships
                                                             DEEP, BROAD
 IDENTITY                       SALIENCE                   BRAND AWRENESS
 WHOARE YOU?
Summary
• Challenges to traditional Branding Media
• Brands and Online Brand Building
   The branding business
   Customer-based brand equity
   Online implications of the brand equity
   framework.
INTERNET MARKETING & E-COMMERCE


     How brand strategy shapes the brand’s
                           online presence

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Chapter 6 online branding

  • 1. INTERNET MARKETING & E-COMMERCE How brand strategy shapes the brand’s online presence
  • 2. Overview • Challenges to traditional Branding Media • Brands and Online Brand Building  The branding business  Customer-based brand equity  Online implications of the brand equity framework.
  • 3.
  • 4. Challenges to Traditional Branding Media Major networks face a shrinking audience
  • 5. Challenges to Traditional Branding Media Programming costs continue to rise
  • 6. Challenges to Traditional Branding Media Television is losing audience
  • 7. Challenges to Traditional Branding Media Chaos Scenario “A rapid decline in mass media effectiveness prior to the creation of an effective alternative marketing vehicle.
  • 8. Challenges to Traditional Branding Media This perception is changing Companies that dominates the advertising world
  • 9. Challenges to Traditional Branding Media This perception is changing Innovative campaigns
  • 10. Challenges to Traditional Branding Media This perception is changing Offbeat campaigns
  • 11. Challenges to Traditional Branding Media This perception is changing Companies unable to afford mass media branding
  • 12.  The Branding Business  Connecting Branding Strategy to Online Presence
  • 13. Brands and Online Brand Building THE BRANDING BUSINESS The Value of a Strong Brand Building strong brands, differentiating them, and maintaining them are critical marketing functions.
  • 14. Brands and Online Brand Building THE BRANDING BUSINESS The Value of a Strong Brand Building strong brands, differentiating them, and maintaining them are critical marketing functions.
  • 15. Brands and Online Brand Building THE BRANDING BUSINESS The Value of a Strong Brand The availability of a strong brand
  • 16. Brands and Online Brand Building THE BRANDING BUSINESS Branding and Advertising Services Almost all major corporation rely on external ad agencies to manage their branding and advertising creation.
  • 17. Brands and Online Brand Building THE BRANDING BUSINESS Branding and Advertising Services The Internet is having an impact on the balance between in-house and outsourced activities.
  • 18. Brands and Online Brand Building CONNECTING BRANDING STRATEGY TO ONLINE PRESENCE RELATIONSHIPS INTENSE, ACTIVE LOYALTY WHAT ABOUT YOU & ME? RESONANCE POSITIVE, RESPONSE ACCESSIBLE WHAT ABOUT YOU? JUDGMENTS FEELINGS REACTIONS POINTS-OF-PARITY MEANING & DIFFERENCE WHAT ARE YOU? PERFORMANCE IMAGERY DEEP, BROAD IDENTITY SALIENCE BRAND AWRENESS WHOARE YOU?
  • 19. Brands and Online Brand Building ONLINE BRAND PRESENCE AND ENHANCEMENT RELATIONSHIPS INTENSE, ACTIVE LOYALTY WHAT ABOUT YOU & ME? RESONANCE POSITIVE, RESPONSE ACCESSIBLE WHAT ABOUT YOU? JUDGMENTS FEELINGS REACTIONS Establish Proper MEANING Brand Identity POINTS-OF-PARITY & DIFFERENCE WHAT ARE YOU? PERFORMANCE IMAGERY DEEP, BROAD IDENTITY SALIENCE BRAND AWRENESS WHOARE YOU?
  • 20. Brands and Online Brand Building ONLINE BRAND PRESENCE AND ENHANCEMENT RELATIONSHIPS INTENSE, ACTIVE LOYALTY WHAT ABOUT YOU & ME? RESONANCE Enhance Brand Meaning POSITIVE, RESPONSE ACCESSIBLE WHAT ABOUT YOU? JUDGMENTS FEELINGS REACTIONS POINTS-OF-PARITY MEANING & DIFFERENCE WHAT ARE YOU? PERFORMANCE IMAGERY DEEP, BROAD IDENTITY SALIENCE BRAND AWRENESS WHOARE YOU?
  • 21. Brands and Online Brand Building ONLINE BRAND PRESENCE AND ENHANCEMENT RELATIONSHIPS INTENSE, ACTIVE LOYALTY WHAT ABOUT YOU & ME? RESONANCE POSITIVE, RESPONSE ACCESSIBLE WHAT ABOUT YOU? JUDGMENTS FEELINGS REACTIONS POINTS-OF-PARITY MEANING WHAT ARE YOU? PERFORMANCE IMAGERY Reinforce Right & DIFFERENCE Brand Responses DEEP, BROAD IDENTITY SALIENCE BRAND AWRENESS WHOARE YOU?
  • 22. Brands and Online Brand Building ONLINE BRAND PRESENCE AND ENHANCEMENT RELATIONSHIPS INTENSE, ACTIVE LOYALTY WHAT ABOUT YOU & ME? RESONANCE POSITIVE, RESPONSE ACCESSIBLE WHAT ABOUT YOU? JUDGMENTS FEELINGS REACTIONS POINTS-OF-PARITY MEANING WHAT ARE YOU? PERFORMANCE IMAGERY Forge Brand & DIFFERENCE Relationships DEEP, BROAD IDENTITY SALIENCE BRAND AWRENESS WHOARE YOU?
  • 23. Summary • Challenges to traditional Branding Media • Brands and Online Brand Building  The branding business  Customer-based brand equity  Online implications of the brand equity framework.
  • 24.
  • 25. INTERNET MARKETING & E-COMMERCE How brand strategy shapes the brand’s online presence