1. Introducing Process Insight
1 © Process Insight Consulting Ltd 2012.

2. About Process Insight Consulting
• We help companies design and implement bespoke improvement
programmes
• Our goal is to help you in practical and pragmatic ways to deliver
sustained improvements.
• Our team has broad sector experience across a wide range of
industries, languages and cultures.
• We offer strategic assessment and programme design as well as
mentoring, training, coaching and supporting “coal face”
implementation
• Whether you just need some advice or a full implementation
programme, we’ll guide you every step of the way.
2 © Process Insight Consulting Ltd 2012.

3. We Can Help You Succeed
Characteristics of continuous improvement
programmes delivering the greatest benefits
• highly tailored solutions
• aligned with leadership objectives
• aligned with organisational culture
Every £1 spent with us
typically delivers
£10 to £30 in hard
benefit within 1 year
Based on data we have collected from over 80 organisations
that have implemented Lean or Sigma programmes
3 © Process Insight Consulting Ltd 2012.

4. Tailored Solutions
• Many reasons to drive process improvement
– Increase productivity/reduce waste
– Improve product/service quality
– Reduce “time to market”
– Transform customer experience
– Drive rigour without burdensome bureaucracy
• Each organisation needs a unique solution tuned to their
needs & culture
4 © Process Insight Consulting Ltd 2012.

5. Products and Services
Depending on your company size, focus and objectives we aim to
provide the right blend of
• assessment
• consulting
• training
• coaching
• mentoring
• certification
In addition to conventional process improvement we also offer
“next generation” of business improvement - pioneering work to
help companies increase their customer loyalty.
5 © Process Insight Consulting Ltd 2012.

6. Visual Six Sigma with JMP®
Exploit your data to make better decisions faster!
We have worked with JMP® to develop an exciting new approach to Lean
Sigma training which overcomes the limitations of conventional data analysis
Dynamic linking Model profiler
Simple to use tools
•Easy to train – easy to use
•Belt productivity doubled
•No longer confined to highly trained and “statistically savvy” Belts
6 © Process Insight Consulting Ltd 2012.

7. Training
Our aim is to provide select the right tools and methods for the job
We draw on a range of core modules
• Problem solving methodologies
• Basic process improvement tools
• Lean thinking, principles and tools
• Statistical tools for problem solving
• Soft skills for change agents
These are adapted to “demystify” the
content and ensure we “talk the client’s
language”
.
7 © Process Insight Consulting Ltd 2012.

8. Lean Six Sigma Certification
Andy Liddle & Andrew Ruddick are Lead Assessors for the British Quality
Foundation (BQF). We have certified over 500 MBBs,BBs & GBs & lean
belts in UK & across Europe.
We have helped many organisations set up internal certification processes
accredited by British Quality Foundation to meet their exacting standards.
8 © Process Insight Consulting Ltd 2012.

9. Our Style
Lean Six Sigma training does
not have to be dry & turgid!
We pride ourselves on making it
engaging, relevant and fun!
Open, practical Stimulating
9 © Process Insight Consulting Ltd 2012.

10. More than just a business relationship
We aim to provide trusted guidance and support.
• we don’t overwhelm the client
– you stay in control.
• very pragmatic, practical and easy to
work with
• deep rooted experience and
extensive best practice networks
enable clients to reach optimum
solutions
• focus on building organisational
capability and skills transfer to ensure
sustainability
10 © Process Insight Consulting Ltd 2012.

11. Our Values
• Trust
• Honesty
• Respect
• Teamwork
• Fun
• Involvement
• Openness
• Client Focus
• Professionalism
11 © Process Insight Consulting Ltd 2012.

12. Voice of Our Clients
• “The PICL Team are intelligent, enthusiastic, passionate and work equally well
with anyone, from senior management to the most junior members of the team”
(Tricia King, Capgemini)
• “PICL Have supported several key strategic programs at ColorMatrix - helping a
number of key individuals deliver much better and quicker results as a results of
their involvement. (David Nuttall,Colormatrix)
• “Always provide a high quality value add service and act a general sounding
board for any deployment road blocks or performance issue in my business area.
I would highly recommend.” (George Paul, RBS)
• “Excellent consultants, trainers and coaches. The standard of work provided is
exceptional” (Jon Adams, Post Office)
• “ Good fun, knowledgeable and great examples from experience to help explain
concepts. Would highly recommend!!! In the current climate training investment is
tight, so if you had a dollar to spend, PICL would be a worthy investment.” (Ian
Smith, Baxter)
• “Their approach on Lean six sigma and their trainring skills are the best I have
been involved in. if anyone want a 110% satisfaction training on Lean six sigma
you will get it with Process insight Consulting”(Pierre Autret,Verallia)
12 © Process Insight Consulting Ltd 2012.

13. Some of Our Clients
13 © Process Insight Consulting Ltd 2012.

14. Process Insight in Action
Green Belts in Egypt Lean in Paris
Black Belts in Germany
Change Management in UK
Leadership in Italy Resting in Germany
14 © Process Insight Consulting Ltd 2012.

15. Our Team
Andy Liddle, Director
• An internationally recognized expert consulting in Lean Six Sigma deployment and process improvement with well over 15 years
experience in Lean and Six Sigma and process improvement.
• Lead Lean and Six Sigma Assessor for the British Quality Foundation.
• He enjoys helping companies maximize the business benefit of Lean and Six Sigma in their company working at all levels from
executive level strategy development and deployment, through to shop floor training and project coaching.
Andrew Ruddick, Director
• A highly experienced change leader and Lean Six Sigma practitioner. A certified Master Black Belt &
Champion, he has worked both as a consultant and in the deployment of Lean Six Sigma since 1998.
• Very pragmatic and practical Andrew is particularly skilled in the tailoring & application of six sigma and lean techniques to a wide
variety of environments beyond manufacturing.. He is also a recognised expert in customer driven Design For Six Sigma
Geoff Noble, Senior Associate
• Over 30 year’s international experience in the USA, Europe, Middle East and S.E. Asia, in such industries
as automotive, aerospace, packaging, pharmaceuticals, oil and gas, and chemicals.
• He has extensive experience in all phases of continuous improvement programs, including strategy deployment, executive
training, champion and sponsor training, project selection, Green Belt and Black Belt training, and Lean assessments and
'kaizen”‘ rapid improvement event facilitation. French speaker living in Brussels.
Michaela Mueller, Associate Director
• A native German speaker, Michaela is equally at home training in English or German . An engineer by training Michaela has
worked in the Automotive and Healthcare industries in Germany and the US. For the last 10 years she has been a business
advisor and business change leader with prestigious consulting brands including Deloitte and PricewaterhouseCoopers.
• Her clients have spanned private, public, and not-for-profit sectors including UK local government, the UK and US health sectors,
financial services.
• She is a certified Neuro-Linguistic Programming (NLP) business practitioner and a certified Myers Briggs Type Indicator (MBTI)
coach to individuals and teams.
Linda Harrison, Associate
• Linda is a fully qualified Black Belt and uses Lean and Six Sigma as her preferred methods for change.
• Able to articulate the process improvement tools used in an inspiring manner, she comes from a practical operations background
and is well used to working in a hands on manner. Strong facilitation skills allow her to take any kind of project and run with it.
• Her talent for demystifying Lean Six Sigma and getting things moving has delivered very significant bottom line improvements to
our customers.
• An experienced Quality Manager Linda can tie together your quality systems with your actual hands on processes to ensure that
15 you get the most from your people and your products © Process Insight Consulting Ltd 2012.

16. Andrew Ruddick
+44 (0)7785 927144
Andy Liddle
+44 (0)7860 622166
www.process-insight.eu
16 © Process Insight Consulting Ltd 2012.