2. Who?
_ Piotr
_ Wojtek
_ Andrzej - freelance consultant, runs 100sdt.com
}Design Thinking Warsaw founders
3. To learn from each
other by showing
best practices and
exchanging ideas
To create a network
of Design Thinking
and Service Design
professionals
Why and When ?
Every 4-6 weeks
4. Design Thinking
„Design thinking is essentially a human-
centered innovation process that
emphasizes observation, collaboration, fast
learning, visualization of ideas, rapid
concept prototyping and business analysis.”
Design Thinking: Integrating Innovation, Customer
Experience, and Brand Value - Thomas Lockwood
5. UX – how does a user interact with technology?
Service Design – how does a user interact with
touchpoints of a service?
Design Thinking – what should a user interact with?
* my personal definitions
UX, SD, DT? *
6. HPI School of Design Thinking
CCBY-NC-ND 4.0
3 Core Elements
7. Benefits of multidisciplinary teams
More perspectives = creativity
Broader team skill set
Breaking down companies’ „silo” structure
„Diversity is the fertilizer of innovation. (…) Comfortable social situations are actually
barriers to innovation. When all of a company’s managers are from the same
background (or are the same gender or race), the company tends to stop innovating
and runs into trouble.” Business Innovation For Dummies – A. Hiam
8. Risks of multidisciplinary teams
Communication problems (different terminologies)
Different motivations
Scepticisms towards „others”
3 types of differentiation: professional, personal (type of
character), demographic
9. HPI School of Design Thinking
CCBY-NC-ND 4.0
1. Define team needs and choose members.
Four core specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7€
a
10. HPI School of Design Thinking
CCBY-NC-ND 4.0
1. Define team needs and choose members.
Four core specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7€
a
2. Prepare teamwork.
Get to know each other, give a name, clarify
team rules.
11. HPI School of Design Thinking
CCBY-NC-ND 4.0
1. Define team needs and choose members.
Four core specializations:
design
psychology/social sciences
business
IT/ engineering
+ expert
c
Z
7€
a
2. Prepare teamwork.
Get to know each other, give a name, clarify
team rules.
3. Monitor teamwork.
Check-ins and check-outs, warm-ups,
team roles, etc.
14. Excercise: KOLAŻ / CREATIVE CV
Tool usually used to kick-start teamwork
Create teams of 4-6 people
10 minutes to create a personal collage
Use: Materials, Lego, etc.
Personal object – business cards, gadgets
Nazywam się… Pracuję … Umiem … Na tych spotkaniach chciałbym…
2 minutes to present to others in team – total 15 min.
Later on we will place the collages on the wall
15. Summing up
Diversity is key to innovation
but only when the
multidisciplinary team is well
managed.
Sharing is caring
Place your collages on our
networking wall.
Give us feedback.
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