Presentation from the Leatherstocking AEA, nonprofit Executive Directors group, about online volunteer management tools.

1. Online Tools for Volunteer
Management
Leatherstocking AEA | June 30, 2010
Presented by
Andrew Marietta, Regional Manager, New York Council of Nonprofits, Inc.
www.nycon.org | 800.515.5012 ext 141 | amarietta@nycon.org
Community Focus w Statewide Impact w National Network

2. An Introduction
•Social Good podcast: Communicating with
Volunteers Online
Community Focus w Statewide Impact w National Network

3. Managing Volunteers
Why Reinvent the Wheel?
• Volunteer resources and articles
– http://managementhelp.org/staffing/outsrcng/volnteer/
volnteer.htm#anchor1270094
– http://www.utexas.edu/lbj/rgk/serviceleader/downloads
/Guidefordownload.pdf
– http://www.energizeinc.com/art.html

4. Managing Volunteers
Management resources
• http://www.evergreen.ca/en/resources/schools/volunte
er-management.sn
• http://www.energizeinc.com/art/subj/super.html

5. Communication
• Using Real-Time Communications
(VoIP, Chat, Instant Messaging, Etc.)
With Volunteers
• Online Volunteer Management
– http://www.volunteerspot.com/
• http://www.volunteerspot.com/video/
– http://www.qlubb.com/qlubbs/new
– http://www.bigtent.com/
• http://www.bigtent.com/features

6. Tools for You and Your
Volunteers
• http://www.surveymonkey.com/
• Gather input
• http://pbworks.com/
• Document sharing and editing
• http://www.slideshare.net/
• Training and orientation
• http://www.skype.com
• Communication
• http://www.facebook.com/
• Networking, recruitment and communication
• http://www.ning.com/
• Networking and communication
• http://www.google.com/nonprofits/
• Calendar and document sharing and editing

7. Tools for You and Your
Volunteers Continued
• http://www.eventbrite.com
• Event registration and management
• http://www.flickr.com
• Photo sharing
• http://www.meetingwizard.com
• Meeting set up
• http://www.groupsite.com/
• Group management with blog, calendar and file sharing
• http://www.facebook.com/
• Networking, recruitment and communication
• http://www.blogger.com or http://www.wordpress.com
• Blogging set up

8. Virtual Volunteering
Defining Virtual Volunteering
• Online
• At home or work
• Similar to telecommuting
• Collaborative

9. Virtual Volunteering
Why?
• New expanded pool of volunteers
• Don’t want to or not easy to leave their home
• Trial run before committing in person
• Flexible schedule
• Accessibility
• Environmentally Friendly

10. Virtual Volunteering
What Can A Virtual Volunteer Do?
• Conducting online research
• Consulting expertise
• Write Proposals
• Create Curriculum and Training
• Marketing and Advocacy
• Captioning / Translation
• Design, Editing, Copywriting, and Proofreading
• Web Development
• Evaluations
• Client Contact

11. Virtual Volunteering
Support Technology
• Collaborative Document Editing
• Online Project Management
• Online Messaging / Talking
• Captioning Service
• File Transfer
• Social Bookmarking / Tagging
• Social Media Tools

12. Virtual Volunteering
Resource
• http://www.utexas.edu/lbj/rgk/serviceleader/virtual/
Example
• http://app.beextra.org/home/

13. Next Steps
What should I do now?
• Document and understand your volunteer needs
• Decide how to respond
• Set up volunteer expectations and orientation tools
• Develop volunteer manual/guidelines
• Set up communication and sign up tools
– Big Tent or VolunteerSpot
• Put out the word and recruit your volunteers

14. Added Ideas, Comments, Questions???