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Usability Evaluation of
Ultimateguitar.com and
    Yourchords.com
RATIONALE
Usability is all about making things easier. In website, Less
thinking, less frustration. If your home page doesn't effectively
communicate with its target audience, it's worse than useless: it's a
liability
  • According to George A. Miller’s studies humans’ short term memory
    can retain only about 5-9 things at one time. This fact is often
    used as an argument for limiting the number of options in navigation
    menus to 7;
Satisfying Web users don’t prefer optimal ways to find the
information they’re looking for. Instead they permanently scan for
quick’n'dirty-solutions which are “good enough”.

• In     today's    competitive    online
  environment, you have about 5-8
  seconds    to   grab    your  visitors'
  attention. It must be immediately
  apparent from the home page who your
  company is and what it does.
STATEMENT OF THE PROBLEM
The study deals with the Usability Evaluation of theultimateguitar.com
and yourchords.com, the study was done to answer the following
questions:



How satisfied are the users after testing the website?

In terms of relevance of results, Are the users satisfied with the
results gathered in the different website?



What are the conclusions based on the findings of the survey?
RESEARCH METHODOLOGY
This study uses both quantitative and qualitative
method for conducting the research. The data
collected through different methods such as giving a
specific task to a user, evaluating the user and the
product. To come up to possible findings to which
Eload users prefer most. The proponent makes use of
Evaluation, Questionnaire for the participants. The
proponent analyzed the data based from the
instruments utilized to provide for conclusions and
recommendations.
RESEARCH           RESEARCH       RESEARCH
RESPONDENTS       INSTRUMENTS     PROCEDURES

                                    Participants
                                   were asked to
                                     perform a
                                    Think aloud
 there were 5                        protocol in
  respondents        •Survey         which they
who will answer   questionnaire    describe their
   the survey                        thought as
 questionnaire     •Interview     they completed
  which is the                      the task. A
   first time      •Think – a –        survey
     users.        loud method     questionnaire
                                       will be
                                    answered by
                                     the users.
PRESENTATION
AND ANALYSIS
  OF DATA
User Satisfaction from
    the different task
                  ULTIMATEGUITAR.COM           YOURCHORDS.COM
                 U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave
1. Search for
                           5            4    5       2    3.7
"lyrics and     4 S 4S 4S    4S                4S 4S   4S
                          VS            S   VS       U     S
chords"
TOTAL                                   4                   3.7
                                        S                    S


Weights         Range         Scale
5               4.21 – 5.00   Very Satisfied (VS)
4               3.41 – 4.20   Satisfied (S)
3               2.61 – 3.40   No Opinion (NO)
2               1.81 – 2.60   Unsatisfied (U)
1               1.00 – 1.80   Very Unsatisfied (VU)
Relevance of Results
            ULTIMATEGUITAR.COM               YOURCHORDS.COM
           U1 U2 U3 U4         U5   Ave U1 U2 U3 U4     U5 Ave
1. Search
             2   4   4    4     5    3.8 5  2      4  2  3 3.2
for "lyrics
            LR   R   R    R    VR     R VR LR      R LR NO NO
and chords"
TOTAL                                3.8                   3.2
                                      R                     R


Weights     Range             Scale
5           4.21 – 5.00       Very Relevant (VR)
4           3.41 – 4.20       Relevant (R)
3           2.61 – 3.40       No Opinion (NO)
2           1.81 – 2.60       Less Relevant (LR)
1           1.00 – 1.80       Not Relevant (NR)
Overall Performance as
perceived by the Users
                 ULTIMATEGUITAR.COM  YOURCHORDS.COM
                U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave
1. Search for
                 4    3   4   4            3.8     5   3   3   2        3.4
“lyrics and                         4G                             4G
                 G    S   G   G             G      E   S   S   P         S
chords"
TOTAL                                      3.8                          3.4
                                            G                            G

Weights         Range             Scale
5               4.21 – 5.00       Excellent (E)
4               3.41 – 4.20       Good (G)
3               2.61 – 3.40       Satisfying (S)
2               1.81 – 2.60       Poor (P)
1               1.00 – 1.80       Unusable (U)
Flexibility, Efficiency and Usability
                   ULTIMATEGUITAR.COM                   YOURCHORDS.COM
                 U1 U2 U3 U4 U5 Ave                  U1 U2 U3 U4 U5 Ave
1. Flexibility
                 2     3.4    4           3    3.1    4         3        3 .2
and                             3G                      3G 3G       3G
                 G      E    AA           G     G    AA         F         G
Efficiency
2. Usability            4     4     4         3.6     4     4            3.2
                 3G                      3G             3G    2F 3G
                       AA    AA    AA         AA     AA    AA             G
TOTAL                                         3.7                        3.4
                                              AA                          G

 Weights             Range              Scale
 5                   4.21 – 5.00        Excellent (E)
 4                   3.41 – 4.20        Above Average (AA)
 3                   2.61 – 3.40        Good (G)
 2                   1.81 – 2.60        Fair (F)
 1                   1.00 – 1.80        Poor (P)
Think Aloud Observations
Questions                  User 1             User 2                User 3              User 4              User 5
1. How long have you       Over 5 yrs         Over 5 yrs            3 to 5 yrs          Over 5 yrs          Over 5 yrs
used the Internet?
2. Which website is the    Yourchords.com     Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com
most relevant results?
3. Which website was the   Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com
easiest to use? Why?                                                                Easy to find results
                           Easy to learn      Gives exact results                                        Results are very fast
                                              that the other
                                              website
4. Which website would     Yourchords.com     Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com
you rate the best? Why?
                           Fast and easy to   More relevant and                         Easy to use         Very relevant results
                           use                has a good features
5. Which features of      Eye Tracking        Format of results     Results are clearly Format of results   Faster
ultimategitar.com did you                                           presented
like?
6. Which features of      None                None                  Nothing             None                None
ultimategitar.com did you
dislike?
7. Which features of      All                 Lyrics and Chords Features for Lyrics Information about       Easy to understand
yourchords.com did you                                          and Chords          the lyrics and
like?                                                                               chords

8. Which features of       None               Chords                None                None                None
yourchords.com did you
dislike?
Task Duration
(minutes)     User 1   User 2   User 3   User 4   User 5


    Task 1     1.20     4.33     1:48     2:14     2:05
 Total Time
   Ultimate    1.23     2:30     2:13     1.41     3.55
 guitar.com
 Total Time
Yourchords     2:26     2:45     3:05     4.32     5:42
       .com
 Total Time    3.49     4.75     5.18     5.73     8.97
FINDINGS, CONCLUSION,
 AND RECOMMENDATIONS
How satisfied are the users after testing the website?
 • Based on the results in table 1, the users rated both website as
   average.
In terms of relevance of results, Are the users satisfied with the
results gathered in the different website?
 • Based on the results found in table 2, both website provides
   relevant results

Which of the two website are preferred by the users?

 • Based on results table 5, the users prefer to use
   ultimateguitar.com than yourchords.com.
CONCLUSION                    RECOMMENDATION

As we based the results      Since    based     on   the   results
presented in Chapter 2,      ultimateguitar.com is more relevant
the study shows that         that    the    yourchords.com,    the
ultimateguitar.com      is   yourchords .com must not be
                             complicated than the other website.
more      Usable     than
                             Features only improve a product if it
yourchords.com.              is always used by the users. It
Ultimateguitar.com gives     means that the yourchords.com must
more relevant results,       have the main goal to improve the
satisfies the users more,    product, so that the users will
and     has    a   better    satisfied that the yourchords.com is
performance          than    relevant    to   used.Yourchords.com
yourchords.com as rated      confirmed that the results are not
by the users.                that     relevant.    This     report
                             recommends that yourchords.com
                             add more features to attract user’s
                             eye and to improve this aspect.

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usability evaluation of ultimateguitar.com and yourchords.com

  • 2. RATIONALE Usability is all about making things easier. In website, Less thinking, less frustration. If your home page doesn't effectively communicate with its target audience, it's worse than useless: it's a liability • According to George A. Miller’s studies humans’ short term memory can retain only about 5-9 things at one time. This fact is often used as an argument for limiting the number of options in navigation menus to 7; Satisfying Web users don’t prefer optimal ways to find the information they’re looking for. Instead they permanently scan for quick’n'dirty-solutions which are “good enough”. • In today's competitive online environment, you have about 5-8 seconds to grab your visitors' attention. It must be immediately apparent from the home page who your company is and what it does.
  • 3. STATEMENT OF THE PROBLEM The study deals with the Usability Evaluation of theultimateguitar.com and yourchords.com, the study was done to answer the following questions: How satisfied are the users after testing the website? In terms of relevance of results, Are the users satisfied with the results gathered in the different website? What are the conclusions based on the findings of the survey?
  • 4. RESEARCH METHODOLOGY This study uses both quantitative and qualitative method for conducting the research. The data collected through different methods such as giving a specific task to a user, evaluating the user and the product. To come up to possible findings to which Eload users prefer most. The proponent makes use of Evaluation, Questionnaire for the participants. The proponent analyzed the data based from the instruments utilized to provide for conclusions and recommendations.
  • 5. RESEARCH RESEARCH RESEARCH RESPONDENTS INSTRUMENTS PROCEDURES Participants were asked to perform a Think aloud there were 5 protocol in respondents •Survey which they who will answer questionnaire describe their the survey thought as questionnaire •Interview they completed which is the the task. A first time •Think – a – survey users. loud method questionnaire will be answered by the users.
  • 7. User Satisfaction from the different task ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave 1. Search for 5 4 5 2 3.7 "lyrics and 4 S 4S 4S 4S 4S 4S 4S VS S VS U S chords" TOTAL 4 3.7 S S Weights Range Scale 5 4.21 – 5.00 Very Satisfied (VS) 4 3.41 – 4.20 Satisfied (S) 3 2.61 – 3.40 No Opinion (NO) 2 1.81 – 2.60 Unsatisfied (U) 1 1.00 – 1.80 Very Unsatisfied (VU)
  • 8. Relevance of Results ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave 1. Search 2 4 4 4 5 3.8 5 2 4 2 3 3.2 for "lyrics LR R R R VR R VR LR R LR NO NO and chords" TOTAL 3.8 3.2 R R Weights Range Scale 5 4.21 – 5.00 Very Relevant (VR) 4 3.41 – 4.20 Relevant (R) 3 2.61 – 3.40 No Opinion (NO) 2 1.81 – 2.60 Less Relevant (LR) 1 1.00 – 1.80 Not Relevant (NR)
  • 9. Overall Performance as perceived by the Users ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave 1. Search for 4 3 4 4 3.8 5 3 3 2 3.4 “lyrics and 4G 4G G S G G G E S S P S chords" TOTAL 3.8 3.4 G G Weights Range Scale 5 4.21 – 5.00 Excellent (E) 4 3.41 – 4.20 Good (G) 3 2.61 – 3.40 Satisfying (S) 2 1.81 – 2.60 Poor (P) 1 1.00 – 1.80 Unusable (U)
  • 10. Flexibility, Efficiency and Usability ULTIMATEGUITAR.COM YOURCHORDS.COM U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave 1. Flexibility 2 3.4 4 3 3.1 4 3 3 .2 and 3G 3G 3G 3G G E AA G G AA F G Efficiency 2. Usability 4 4 4 3.6 4 4 3.2 3G 3G 3G 2F 3G AA AA AA AA AA AA G TOTAL 3.7 3.4 AA G Weights Range Scale 5 4.21 – 5.00 Excellent (E) 4 3.41 – 4.20 Above Average (AA) 3 2.61 – 3.40 Good (G) 2 1.81 – 2.60 Fair (F) 1 1.00 – 1.80 Poor (P)
  • 11. Think Aloud Observations Questions User 1 User 2 User 3 User 4 User 5 1. How long have you Over 5 yrs Over 5 yrs 3 to 5 yrs Over 5 yrs Over 5 yrs used the Internet? 2. Which website is the Yourchords.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com most relevant results? 3. Which website was the Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com easiest to use? Why? Easy to find results Easy to learn Gives exact results Results are very fast that the other website 4. Which website would Yourchords.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com you rate the best? Why? Fast and easy to More relevant and Easy to use Very relevant results use has a good features 5. Which features of Eye Tracking Format of results Results are clearly Format of results Faster ultimategitar.com did you presented like? 6. Which features of None None Nothing None None ultimategitar.com did you dislike? 7. Which features of All Lyrics and Chords Features for Lyrics Information about Easy to understand yourchords.com did you and Chords the lyrics and like? chords 8. Which features of None Chords None None None yourchords.com did you dislike?
  • 12. Task Duration (minutes) User 1 User 2 User 3 User 4 User 5 Task 1 1.20 4.33 1:48 2:14 2:05 Total Time Ultimate 1.23 2:30 2:13 1.41 3.55 guitar.com Total Time Yourchords 2:26 2:45 3:05 4.32 5:42 .com Total Time 3.49 4.75 5.18 5.73 8.97
  • 13. FINDINGS, CONCLUSION, AND RECOMMENDATIONS How satisfied are the users after testing the website? • Based on the results in table 1, the users rated both website as average. In terms of relevance of results, Are the users satisfied with the results gathered in the different website? • Based on the results found in table 2, both website provides relevant results Which of the two website are preferred by the users? • Based on results table 5, the users prefer to use ultimateguitar.com than yourchords.com.
  • 14. CONCLUSION RECOMMENDATION As we based the results Since based on the results presented in Chapter 2, ultimateguitar.com is more relevant the study shows that that the yourchords.com, the ultimateguitar.com is yourchords .com must not be complicated than the other website. more Usable than Features only improve a product if it yourchords.com. is always used by the users. It Ultimateguitar.com gives means that the yourchords.com must more relevant results, have the main goal to improve the satisfies the users more, product, so that the users will and has a better satisfied that the yourchords.com is performance than relevant to used.Yourchords.com yourchords.com as rated confirmed that the results are not by the users. that relevant. This report recommends that yourchords.com add more features to attract user’s eye and to improve this aspect.