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Marketing Strategy
Team Introduction               Of
                            YO! China


                                                                                 Group 10
                    Aditya Kandoi (10P064)   Anirvan Sen (10P067)     Esha Sharma (10P075)
                    Karthik V (10P083)       Sambhav Ahuja (10P107)   Puneet Bindlish (FPM)
Project: Marketing Strategy Of Yo! China


                 Evolution

Evolution   • Started by 6 people in May 2003
            • Promoted by Moods Hospitality


            Vision
             “ Our vision is to create a Rs 1,000-crore
              Chinese food company. We want to do that
              through different formats — kiosks, dine-ins
              in malls, outlets in tech parks, international
              airports and Railway stations ”
Project: Marketing Strategy Of Yo! China


                       Facts YO! China

Evolution
                  • Largest Chinese Fast Food Chain in India
Facts Yo! China
                  • 43 points of presence across the country
                  • Dimsum is their largest selling product

                     On a per month average
                      About 600,000 guests visit their restaurants
                      Deliver food to 200,000 homes/offices
                      65% of guests are repeat
Project: Marketing Strategy Of Yo! China


                      The YO! USP

 Evolution
 Facts Yo! China   • SuperFresh-Superfast-Trendy
The YO! USP
                   • Meal in Box
                   • Birthday Packages@ 75per child
                     – Includes cost of hosting, decoration,
                       prize etc
                   • Actively sponsors college Festival
                   • Present across India
Project: Marketing Strategy Of Yo! China


                        Positioning
                   To the consumer having inclination towards
 Evolution         Chinese meals ,YO! China offers high quality Dining
 Facts Yo! China   Service, excellent Delivery Service and Cart Service
Positioning

                                          Life Goals

                                            Values

                                           Service

                                           Features

                                          Ingredients
Project: Marketing Strategy Of Yo! China


                     Marketing Environment

 Evolution
                   Marketing Environment
 Facts Yo! China     Micro level
Marketing                • Suppliers
Environment
                         • Company
                         • Target Customers


                        Macro level
                         • Direct at the Store Level
                         • Substitute Products and Services
Project: Marketing Strategy Of Yo! China


                   Organization Structure

 Evolution
                            Chairman                         Reporting:
 Facts Yo! China
                                                             Bottom-Up
Marketing
Environment                MD, Coo,
                             BD
Organization
Structure                  Regional
                            Head
                         Area Manager

                          Restaurant
                           Manager
                         Captains, Stew
                            ards, HK
Project: Marketing Strategy Of Yo! China


                   Business Segmentation

 Evolution

 Facts Yo! China

Marketing
Environment                   Dine-in
Organization
Structure
Business
Segmentation
                         Home
                                         Carts
                        Delivery
Project: Marketing Strategy Of Yo! China


                      Dine-in
                   Model
 Evolution         Yummy chinese food in international style
 Facts Yo! China   Highly affordable price
Marketing
Environment
                   Location
Organization       Front facades in malls
Structure
                   Prominent High streets
Business
Segmentation
                   Typical size
                   Minimum 1800 sq ft
                   75 seats

                   Investment
                   Upto Rs 90 Lacs per outlet
Project: Marketing Strategy Of Yo! China


                       Home Delivery

 Evolution
                   Model
                   Special model for Home/Office delivery
 Facts Yo! China
                   with the promise of delivery in 45 minutes
Marketing
Environment
                   within a catchment area of 3 km
Organization
Structure
                   Location
Business
                   Visible High streets
Segmentation
                   Typical size
                   Minimum 800 sq ft
                   Investment
                   Between Rs 50 to 60 Lacs
Project: Marketing Strategy Of Yo! China


                       Yo! Carts

 Evolution         Model
                   A concept of on-the-go chinese food which offers
 Facts Yo! China   Safety, hygiene, convenience and value pricing
Marketing
Environment        Locations
Organization
                   Malls, Cinema Halls, Airports, Techparks, High
Structure
                   Streets, Universities, Metro, Railways, Schools
Business
Segmentation       Size
                   Minimum 50 sq ft

                   Investment Minimum
                   Rs 20 Lacs for 5 carts
Project: Marketing Strategy Of Yo! China


                   The Kuàicān

 Evolution

 Facts Yo! China

Marketing
Environment

Organization
Structure
Business
Segmentation

The Kuàicān
Project: Marketing Strategy Of Yo! China


                       The Kuàicān

 Evolution         Yummy Chinese
 Facts Yo! China     A mix of authentic and signature dishes
Marketing
Environment        Affordable Chinese
Organization
                     Affordable pricing all year Long
Structure
Business           Super Fast Chinese
Segmentation
                     All day dining and a fast and friendly service
The Kuàicān

                   Trendy Chinese
                     An international dining experience with display
                     kitchens and cheerful interiors
Project: Marketing Strategy Of Yo! China


                   Target Customers

 Evolution

 Facts Yo! China

Marketing
Environment

Organization
Structure
Business
Segmentation

The Kuàicān

Target Customers
Project: Marketing Strategy Of Yo! China


                               Contd…

 Evolution

 Facts Yo! China

Marketing          Rising             Growth of        Young               Urbanization     Increase in       Increase in
Environment        Income             Middle Class     Population          •Spending on     Nuclear           Women
                   Levels             •300mn by        •65%                 eating out is   Families          Work Force
                                       population       population is       more in urban
Organization       •Grown from
                                                        below 35yrs         areas
                                                                                            •Eating out       •51% of eating
                    3.3% during the   •Equal to                                              becomes easier    out population
Structure           Ninth Plan         population of   •Majority of this   •29%              and more          constitutes
                    (1997-2002) to     US (the 3rd      age group           population is    preferred         women
                                       Largest          prefers eating      urban
Business            6.1% during the
                                       Population)      out                •Rising
                                                                                                              •Prefer eating
                    Tenth Plan                                                                                 out than
Segmentation        (2002-2007)                                             expenditures                       cooking
                                                                            on eating out
The Kuàicān

Target Customers
Project: Marketing Strategy Of Yo! China


                      Distribution/Promotion Policy

 Evolution         Distribution Policy
 Facts Yo! China
                   • Direct Marketing
Marketing
Environment        • Franchise
Organization
Structure

Business           Promotion Policy
Segmentation

The Kuàicān
                   • Internet
Target Customers   • Pamphlet
Distribution       • Stalls
Project: Marketing Strategy Of Yo! China


                   Pricing Policy

 Evolution

 Facts Yo! China

Marketing
Environment
Organization
Structure

Business
Segmentation

The Kuàicān

Target Customers

Distribution
Project: Marketing Strategy Of Yo! China

                   Inspiration from Evolution of Fastfood
                   chains in US
 Evolution
 Facts Yo! China
Marketing
Environment
Organization
Structure
Business
Segmentation
The Kuàicān
                     • Decreasing skill level in cooking &
Target Customers       household’s frequency of cooking &
Distribution           eating at home
Pricing              • Evolution of Delivery Formats &
The YO! USP
                       Increasing preference for Fast Food,
Inspiration
                       Home Deliveries, Drive Thru
                     • Product Differentiation Strategies
Project: Marketing Strategy Of Yo! China


                       Expansion Plans/Misses

 Evolution
                   Expansion Plans
 Facts Yo! China   • 200 Outlets across INDIA by end of 2011
Marketing
Environment
                   • Aiming Tier II cities
Organization       • Foreign Markets
Structure
Business
                   • Targeting Corporate Houses
Segmentation
                   Misses
The Kuàicān
Target Customers   • Failure of Vegetarian outlets in
Distribution         Hyderabad
Pricing            • Common BPO operation
The YO! USP
                   Data Courtesy: Interview with YoChina Management
Inspiration                            Representative
Expansion Plans
Project: Marketing Strategy Of Yo! China


                       Conclusions/Learnings

 Evolution
 Facts Yo! China
                   • Importance of Target Markets
Marketing
Environment
                   • Importance of Business
Organization
Structure
                     Segmentation
Business           • Positioning of the Brand
Segmentation
The Kuàicān        • Reaching out to customers
Target Customers
Distribution
                   • Adjusting to the environment
Pricing
The YO! USP
Inspiration
Expansion Plans

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Mktg Yo China

  • 1. Marketing Strategy Team Introduction Of YO! China Group 10 Aditya Kandoi (10P064) Anirvan Sen (10P067) Esha Sharma (10P075) Karthik V (10P083) Sambhav Ahuja (10P107) Puneet Bindlish (FPM)
  • 2. Project: Marketing Strategy Of Yo! China Evolution Evolution • Started by 6 people in May 2003 • Promoted by Moods Hospitality Vision “ Our vision is to create a Rs 1,000-crore Chinese food company. We want to do that through different formats — kiosks, dine-ins in malls, outlets in tech parks, international airports and Railway stations ”
  • 3. Project: Marketing Strategy Of Yo! China Facts YO! China Evolution • Largest Chinese Fast Food Chain in India Facts Yo! China • 43 points of presence across the country • Dimsum is their largest selling product On a per month average  About 600,000 guests visit their restaurants  Deliver food to 200,000 homes/offices  65% of guests are repeat
  • 4. Project: Marketing Strategy Of Yo! China The YO! USP Evolution Facts Yo! China • SuperFresh-Superfast-Trendy The YO! USP • Meal in Box • Birthday Packages@ 75per child – Includes cost of hosting, decoration, prize etc • Actively sponsors college Festival • Present across India
  • 5. Project: Marketing Strategy Of Yo! China Positioning To the consumer having inclination towards Evolution Chinese meals ,YO! China offers high quality Dining Facts Yo! China Service, excellent Delivery Service and Cart Service Positioning Life Goals Values Service Features Ingredients
  • 6. Project: Marketing Strategy Of Yo! China Marketing Environment Evolution Marketing Environment Facts Yo! China Micro level Marketing • Suppliers Environment • Company • Target Customers  Macro level • Direct at the Store Level • Substitute Products and Services
  • 7. Project: Marketing Strategy Of Yo! China Organization Structure Evolution Chairman Reporting: Facts Yo! China Bottom-Up Marketing Environment MD, Coo, BD Organization Structure Regional Head Area Manager Restaurant Manager Captains, Stew ards, HK
  • 8. Project: Marketing Strategy Of Yo! China Business Segmentation Evolution Facts Yo! China Marketing Environment Dine-in Organization Structure Business Segmentation Home Carts Delivery
  • 9. Project: Marketing Strategy Of Yo! China Dine-in Model Evolution Yummy chinese food in international style Facts Yo! China Highly affordable price Marketing Environment Location Organization Front facades in malls Structure Prominent High streets Business Segmentation Typical size Minimum 1800 sq ft 75 seats Investment Upto Rs 90 Lacs per outlet
  • 10. Project: Marketing Strategy Of Yo! China Home Delivery Evolution Model Special model for Home/Office delivery Facts Yo! China with the promise of delivery in 45 minutes Marketing Environment within a catchment area of 3 km Organization Structure Location Business Visible High streets Segmentation Typical size Minimum 800 sq ft Investment Between Rs 50 to 60 Lacs
  • 11. Project: Marketing Strategy Of Yo! China Yo! Carts Evolution Model A concept of on-the-go chinese food which offers Facts Yo! China Safety, hygiene, convenience and value pricing Marketing Environment Locations Organization Malls, Cinema Halls, Airports, Techparks, High Structure Streets, Universities, Metro, Railways, Schools Business Segmentation Size Minimum 50 sq ft Investment Minimum Rs 20 Lacs for 5 carts
  • 12. Project: Marketing Strategy Of Yo! China The Kuàicān Evolution Facts Yo! China Marketing Environment Organization Structure Business Segmentation The Kuàicān
  • 13. Project: Marketing Strategy Of Yo! China The Kuàicān Evolution Yummy Chinese Facts Yo! China A mix of authentic and signature dishes Marketing Environment Affordable Chinese Organization Affordable pricing all year Long Structure Business Super Fast Chinese Segmentation All day dining and a fast and friendly service The Kuàicān Trendy Chinese An international dining experience with display kitchens and cheerful interiors
  • 14. Project: Marketing Strategy Of Yo! China Target Customers Evolution Facts Yo! China Marketing Environment Organization Structure Business Segmentation The Kuàicān Target Customers
  • 15. Project: Marketing Strategy Of Yo! China Contd… Evolution Facts Yo! China Marketing Rising Growth of Young Urbanization Increase in Increase in Environment Income Middle Class Population •Spending on Nuclear Women Levels •300mn by •65% eating out is Families Work Force population population is more in urban Organization •Grown from below 35yrs areas •Eating out •51% of eating 3.3% during the •Equal to becomes easier out population Structure Ninth Plan population of •Majority of this •29% and more constitutes (1997-2002) to US (the 3rd age group population is preferred women Largest prefers eating urban Business 6.1% during the Population) out •Rising •Prefer eating Tenth Plan out than Segmentation (2002-2007) expenditures cooking on eating out The Kuàicān Target Customers
  • 16. Project: Marketing Strategy Of Yo! China Distribution/Promotion Policy Evolution Distribution Policy Facts Yo! China • Direct Marketing Marketing Environment • Franchise Organization Structure Business Promotion Policy Segmentation The Kuàicān • Internet Target Customers • Pamphlet Distribution • Stalls
  • 17. Project: Marketing Strategy Of Yo! China Pricing Policy Evolution Facts Yo! China Marketing Environment Organization Structure Business Segmentation The Kuàicān Target Customers Distribution
  • 18. Project: Marketing Strategy Of Yo! China Inspiration from Evolution of Fastfood chains in US Evolution Facts Yo! China Marketing Environment Organization Structure Business Segmentation The Kuàicān • Decreasing skill level in cooking & Target Customers household’s frequency of cooking & Distribution eating at home Pricing • Evolution of Delivery Formats & The YO! USP Increasing preference for Fast Food, Inspiration Home Deliveries, Drive Thru • Product Differentiation Strategies
  • 19. Project: Marketing Strategy Of Yo! China Expansion Plans/Misses Evolution Expansion Plans Facts Yo! China • 200 Outlets across INDIA by end of 2011 Marketing Environment • Aiming Tier II cities Organization • Foreign Markets Structure Business • Targeting Corporate Houses Segmentation Misses The Kuàicān Target Customers • Failure of Vegetarian outlets in Distribution Hyderabad Pricing • Common BPO operation The YO! USP Data Courtesy: Interview with YoChina Management Inspiration Representative Expansion Plans
  • 20. Project: Marketing Strategy Of Yo! China Conclusions/Learnings Evolution Facts Yo! China • Importance of Target Markets Marketing Environment • Importance of Business Organization Structure Segmentation Business • Positioning of the Brand Segmentation The Kuàicān • Reaching out to customers Target Customers Distribution • Adjusting to the environment Pricing The YO! USP Inspiration Expansion Plans