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Presentation by
Anna Koch
Hotel Management Courses in Chennai
Professor, Hotel Management Institute.
HOTEL MANAGEMENT
 A Hotel is a place used
for relaxation or
recreation, attracting
visitors for holidays or
vacations. Hotels are
places, towns or
sometimes commercial
establishment operated
by a single company.
Such a self-contained
Hotel attempts to
provide for most of a
vacationer's wants
while remaining on the
premises, such as
food,drink,lodging,spor
ts,entertainment, and
shopping.
 A Management is a business and
human organization activity is
simply the act of getting people
together to accomplish desired goals.
Management comprises planning,
organizing, resourcing, leading or
directing, and controlling an
organization (a group of one or more
people or entities) or effort for the
purpose of accomplishing a goal.
Resourcing encompasses the
deployment and manipulation of
human resources, financial
resources, technological resources,
and natural resources.
Food Production
Hotel
ManagementFood and
Beverage Services
Housekeeping
Front Office
Hotel management involves dealing with people throughout the day
- with guests and colleagues in your own and other departments. The
work culture involves good teamwork and leadership. Hotel
management is primarily concerned with food and living space, the
boarding and lodging needs of the guests, and more importantly their
comfort, at all times.
Broadly speaking, there are
four core operational areas
in a hotel: Food Production,
Food and Beverage
Services, Housekeeping and
Front Office.
 When a customer telephones the hotel.
 The receptionist, checks the booking log for an
available room.
 Which he offers to the customer, along with
the price.
 If the customers is happy with that room.
 Receptionist fills in a booking form with the
customer’s name, address and telephone
number, and the dates, room number, room
occupancy and price of the booking.
 Then updates the booking details to the
customer’s.
ReceptionistCustomer
5. Fill in:
Customer Details
Booking Details
Price
6. Fill in:
Booking Details
Customer ID
7. Original to
Customer
8. File copy
Booking Log
Booking Form
Booking Form File
If Yes
1. Give customer
details, date and
requirements
4. Yes/No
3. Availability
and price
2. Check Booking
Log to find
suitable vacancy
and price
India’s hotel industry is increasingly being viewed as investment-
worthy, both within the country and outside, and several
international chains are keen
. We anticipate that, over the next three-five years, India will
emerge as one of the world’s fastest growing tourism markets.
Hotel Management Courses in Chennai can beHotel Management Courses in Chennai can be
taken from the Sai Internation Institute of Hoteltaken from the Sai Internation Institute of Hotel
Management and Catering. Sai is also the onlyManagement and Catering. Sai is also the only
Indian Institute to provide Carving courses.Indian Institute to provide Carving courses.
Catering Courses in chennai is being conducted
by Sai International Institute of Hotel
Management, Catering & Carving for students
who are all passed or failed in their 10th and 12th
exams. Jobs are guaranteed, and even part time
jobs and accomodation are provided while
learning.
Learn Vegetable Carving & Fruit Carving coursesLearn Vegetable Carving & Fruit Carving courses
Sai International which is the only Indian instituteSai International which is the only Indian institute
to offer this course.to offer this course.
 The boom in the tourism
industry has resulted in
the immense growth of
hotel industry.
 Now these days Well-
qualified hotel managers
are now in ever increasing
demand in cities and
tourist resorts across the
globe and so the
acquisition of the relevant
skills, and evidence of
those skills, can provide
for an exciting and very
rewarding career in the
widest choice of locations.
Some of the personal skills essential to succeed in the Hotel
Industry are::
An interest in food and changing styles
A friendly and outgoing disposition
Good communication and interaction skills
Good organising abilities and an eye for detail
Pleasant and cheerful personality
Do you love people and understand them? Do you like
catering to the needs of others? If you have good
communication skills and an outgoing attitude, then the
hospitality industry is a highly recommended career option.
However, being part of the world's most dynamic and exciting
industry is not for everyone, you have to be ambitious, creative
and have the passion to work in an industry that’s constantly
generating new ideas.
Hotel Management Course In
Chennai
•Hotel Management & Catering Technology
• Degree In Hotel Management,
International Institute Of Hotel
Management
• Diploma In Hotel Management
•Bsc In Hotel Management
•Top Hotel Management Colleges In India
Class 10Class 10
Class 12
(Any Stream)
Class 12
(Any Stream)
Vocational Courses
(Housekeeping/Front Office/ Food Craft)
Vocational Courses
(Housekeeping/Front Office/ Food Craft)
JobJob
Study AbroadStudy Abroad
Bachelors in
International
Business
Bachelors in
International
Business
B.AB.AB.ScB.Sc
JobM.Sc/ PG
Diploma
M.Sc/ PG
Diploma
MBA in
Hotel & Tourism
Management
MBA in
Hotel & Tourism
Management
IELTS/ TOEFL
IELTS/ GMAT/TOEFL
Study in IndiaStudy in India
Degree/
Diploma in
Hotel
Management
Degree/
Diploma in
Hotel
Management
GraduationGraduation
Entrance
Job as an Executive/
Management Trainee
Job as an Executive/
Management Trainee
PG in Hotel
Management
PG in Hotel
Management
MBAMBA
JobJob
Apprenticeship
Program in
Hotel
Management
Apprenticeship
Program in
Hotel
Management
JobJob
Study Route
Sai Institute of hotel management chennai
is one of the top hotel management
colleges in India. Sai provides courses
like diploma in Hotel Management,
degree in hotel management & bsc in
hotel management.Sai international
institute of hotel management is the only
Indian Institute that has a standards of an
International range. Sai offers Diploman
in Hotel Management, degree in hotel
management, bsc in hotel management
and Masters in culinary skills.
HotelHotel
ManagementManagement
With the Indian Hospitality sector witnessing a boom that
promises to stay, the employment opportunities are on a rise.
The current demand for manpower in this industry is
enormous. Moreover, the diversity of roles in hotel
management is greater than in any other profession. Hotels
require trained staff for all these departments
HousekeepingFood and BeverageFood and Beverage
ServicesServices
Front OfficeFront Office
Food ProductionFood Production
Professional
management training
to help you to achieve
a truly rewarding
career working in an
exciting hotel
industries
A graduate can join in the variety of roles to begin with his career. Some of
the work roles are given below for reference.
Management Trainee in Hotel and Allied Industry
Hospitality Executive
Kitchen Management/House and Institutional Catering
Supervisor/Assistant
Faculty in Hotel Management/Food Craft Institutes
Cabin Crew in National and International Airlines
Catering Officer in Cruise lines/Ships
Marketing/Sales Executive in Hotel/Multinational Companies
Customer Service Executives in Banking /Insurance and other
Service Sectors
Manager/Supervisor in Tourism Development Corporations
Entrepreneurship opportunities and many more
General Managers: They have responsibility for all
operations at a hotel. They exercise a lot of authority within
parameters set by the hotel owner or the executives of the
whole chain. This authority can extend to setting prices,
creating budgets that allocate resources to different
departments, approving spending, and setting standards for the
quality of service, including quality of staff, food, amenities,
décor, and event planning.
Resident Managers: These are on-call all day
because they live in the hotel. They are called on to resolve
problems and respond to emergencies. However, they
sometimes work a normal forty-hour workweek and make sure
the hotel runs smoothly. General managers can also be
resident managers.
HOTEL MANAGEMENT
Learn Advanced Hotel Management & Catering
Technology at Sai International Institute of Hotel
Management in Chennai. Sai is also the only indian
institute to provide carving course with a foreign tie
ups. Sai international institute of hotel management is
the only Indian Institute that has a standards of an
International range. Sai offers Diploman in Hotel
Management, degree in hotel management, bsc in hotel
management and Masters in culinary skills. For More
information Please Visit : Hotel Management
THANK YOU

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Hotel Management

  • 1. Presentation by Anna Koch Hotel Management Courses in Chennai Professor, Hotel Management Institute. HOTEL MANAGEMENT
  • 2.  A Hotel is a place used for relaxation or recreation, attracting visitors for holidays or vacations. Hotels are places, towns or sometimes commercial establishment operated by a single company. Such a self-contained Hotel attempts to provide for most of a vacationer's wants while remaining on the premises, such as food,drink,lodging,spor ts,entertainment, and shopping.
  • 3.  A Management is a business and human organization activity is simply the act of getting people together to accomplish desired goals. Management comprises planning, organizing, resourcing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources.
  • 4. Food Production Hotel ManagementFood and Beverage Services Housekeeping Front Office Hotel management involves dealing with people throughout the day - with guests and colleagues in your own and other departments. The work culture involves good teamwork and leadership. Hotel management is primarily concerned with food and living space, the boarding and lodging needs of the guests, and more importantly their comfort, at all times. Broadly speaking, there are four core operational areas in a hotel: Food Production, Food and Beverage Services, Housekeeping and Front Office.
  • 5.  When a customer telephones the hotel.  The receptionist, checks the booking log for an available room.  Which he offers to the customer, along with the price.  If the customers is happy with that room.  Receptionist fills in a booking form with the customer’s name, address and telephone number, and the dates, room number, room occupancy and price of the booking.  Then updates the booking details to the customer’s.
  • 6. ReceptionistCustomer 5. Fill in: Customer Details Booking Details Price 6. Fill in: Booking Details Customer ID 7. Original to Customer 8. File copy Booking Log Booking Form Booking Form File If Yes 1. Give customer details, date and requirements 4. Yes/No 3. Availability and price 2. Check Booking Log to find suitable vacancy and price
  • 7. India’s hotel industry is increasingly being viewed as investment- worthy, both within the country and outside, and several international chains are keen . We anticipate that, over the next three-five years, India will emerge as one of the world’s fastest growing tourism markets.
  • 8. Hotel Management Courses in Chennai can beHotel Management Courses in Chennai can be taken from the Sai Internation Institute of Hoteltaken from the Sai Internation Institute of Hotel Management and Catering. Sai is also the onlyManagement and Catering. Sai is also the only Indian Institute to provide Carving courses.Indian Institute to provide Carving courses.
  • 9. Catering Courses in chennai is being conducted by Sai International Institute of Hotel Management, Catering & Carving for students who are all passed or failed in their 10th and 12th exams. Jobs are guaranteed, and even part time jobs and accomodation are provided while learning. Learn Vegetable Carving & Fruit Carving coursesLearn Vegetable Carving & Fruit Carving courses Sai International which is the only Indian instituteSai International which is the only Indian institute to offer this course.to offer this course.
  • 10.  The boom in the tourism industry has resulted in the immense growth of hotel industry.  Now these days Well- qualified hotel managers are now in ever increasing demand in cities and tourist resorts across the globe and so the acquisition of the relevant skills, and evidence of those skills, can provide for an exciting and very rewarding career in the widest choice of locations.
  • 11.
  • 12. Some of the personal skills essential to succeed in the Hotel Industry are:: An interest in food and changing styles A friendly and outgoing disposition Good communication and interaction skills Good organising abilities and an eye for detail Pleasant and cheerful personality Do you love people and understand them? Do you like catering to the needs of others? If you have good communication skills and an outgoing attitude, then the hospitality industry is a highly recommended career option. However, being part of the world's most dynamic and exciting industry is not for everyone, you have to be ambitious, creative and have the passion to work in an industry that’s constantly generating new ideas.
  • 13. Hotel Management Course In Chennai •Hotel Management & Catering Technology • Degree In Hotel Management, International Institute Of Hotel Management • Diploma In Hotel Management •Bsc In Hotel Management •Top Hotel Management Colleges In India
  • 14. Class 10Class 10 Class 12 (Any Stream) Class 12 (Any Stream) Vocational Courses (Housekeeping/Front Office/ Food Craft) Vocational Courses (Housekeeping/Front Office/ Food Craft) JobJob Study AbroadStudy Abroad Bachelors in International Business Bachelors in International Business B.AB.AB.ScB.Sc JobM.Sc/ PG Diploma M.Sc/ PG Diploma MBA in Hotel & Tourism Management MBA in Hotel & Tourism Management IELTS/ TOEFL IELTS/ GMAT/TOEFL Study in IndiaStudy in India Degree/ Diploma in Hotel Management Degree/ Diploma in Hotel Management GraduationGraduation Entrance Job as an Executive/ Management Trainee Job as an Executive/ Management Trainee PG in Hotel Management PG in Hotel Management MBAMBA JobJob Apprenticeship Program in Hotel Management Apprenticeship Program in Hotel Management JobJob Study Route
  • 15. Sai Institute of hotel management chennai is one of the top hotel management colleges in India. Sai provides courses like diploma in Hotel Management, degree in hotel management & bsc in hotel management.Sai international institute of hotel management is the only Indian Institute that has a standards of an International range. Sai offers Diploman in Hotel Management, degree in hotel management, bsc in hotel management and Masters in culinary skills.
  • 16. HotelHotel ManagementManagement With the Indian Hospitality sector witnessing a boom that promises to stay, the employment opportunities are on a rise. The current demand for manpower in this industry is enormous. Moreover, the diversity of roles in hotel management is greater than in any other profession. Hotels require trained staff for all these departments HousekeepingFood and BeverageFood and Beverage ServicesServices Front OfficeFront Office Food ProductionFood Production
  • 17. Professional management training to help you to achieve a truly rewarding career working in an exciting hotel industries
  • 18. A graduate can join in the variety of roles to begin with his career. Some of the work roles are given below for reference. Management Trainee in Hotel and Allied Industry Hospitality Executive Kitchen Management/House and Institutional Catering Supervisor/Assistant Faculty in Hotel Management/Food Craft Institutes Cabin Crew in National and International Airlines Catering Officer in Cruise lines/Ships Marketing/Sales Executive in Hotel/Multinational Companies Customer Service Executives in Banking /Insurance and other Service Sectors Manager/Supervisor in Tourism Development Corporations Entrepreneurship opportunities and many more
  • 19. General Managers: They have responsibility for all operations at a hotel. They exercise a lot of authority within parameters set by the hotel owner or the executives of the whole chain. This authority can extend to setting prices, creating budgets that allocate resources to different departments, approving spending, and setting standards for the quality of service, including quality of staff, food, amenities, décor, and event planning. Resident Managers: These are on-call all day because they live in the hotel. They are called on to resolve problems and respond to emergencies. However, they sometimes work a normal forty-hour workweek and make sure the hotel runs smoothly. General managers can also be resident managers.
  • 20. HOTEL MANAGEMENT Learn Advanced Hotel Management & Catering Technology at Sai International Institute of Hotel Management in Chennai. Sai is also the only indian institute to provide carving course with a foreign tie ups. Sai international institute of hotel management is the only Indian Institute that has a standards of an International range. Sai offers Diploman in Hotel Management, degree in hotel management, bsc in hotel management and Masters in culinary skills. For More information Please Visit : Hotel Management