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- 11. Rating Mobile Very Poor Poor OK Good Very Good Total Ease of use 0.7% 3 1.6% 7 22.7% 97 46.0% 197 29.0% 124 100% 428 Design 0.5% 2 3.8% 16 26.7% 113 45.4% 192 23.6% 100 100% 423 Navigation 0.2% 1 4.0% 17 27.0% 114 45.4% 192 23.4% 99 100% 423 Range of functionality 0.5% 2 4.0% 17 34.6% 146 43.4% 183 17.5% 74 100% 422 Performance 0.7% 3 2.1% 9 25.1% 106 43.7% 185 28.4% 120 100% 423