15. and success through answering question such as: When designing a strategic thinking organization, you must consider long-term competitive advantage 15
18. The Turnaround Strategist 18 The decision making approach focuses on turning around the performance of an organization in decline. To achieve turnaround success, it is important to implement new control systems quickly and to focus on the reasons for decline and reverse them. It is therefore, necessary to forecast and manage uncertainties. This requires intuition, creative insight and the ability to respond to events quickly, effectively and imaginatively. Continuous improvement is always to be valued, but there are times when more dramatic change is needed. Controlling Costs is one way of boosting profits and reducing losses. One of the most important factors in controlling cost is attitude. Create an understanding throughout the organization of the financial facts of business life
30. 30 Value Chain Customer Management Processes Regulatory Processes Operational Processes Innovation Processes Supply Management Cost Reduction/ Quality Control Operation Efficiency Health Safety Environment Social Invention Product Development Speed To Market Joint Partnerships Solution Development Customer Service Relationship Management Achieve Operational Excellence Be a Good Corporate Citizen Increase Customer Value Build the Business
31. 31 The Learning and Growth Perspective Strategic Competencies Strategic Technologies Climate for Action Skills Knowledge Sharing Infrastructure Alignment Awareness Applications Motivation Readiness Best Practice Sharing Understanding Of Strategy Goals Aligned With Strategy Key Position Employees Morale Suggestion Program Empowerment Strategic Skills
45. 35 Human Resources Management Process Recognizing Market Opportunities Adding Value To the Customer Organization Awareness Conceptual Thinking Relationship Building Analytical Thinking Information Seeking Impact and Influence Self Confidence Concern For Quality Interpersonal Understanding Developing Others Initiative Working with Colleagues Delivering Results Team Leadership Holding People Accountable
46. Thank you for readingfor additional information please visitwww.zeniahospitality.comBest viewed with Firefox Browser 36