The document discusses the use of Web 2.0 tools for emergency management and crisis response. It provides examples of how crowdsourcing, citizen journalism, and social media mapping have enabled faster and more engaged responses to events like earthquakes, protests, and political crises. Specific tools and platforms mentioned include Ushahidi, CrisisCommons, and interactive maps used by organizations like the Guardian.
1. WEB 2.0
PER GESTIRE LE EMERGENZE
Antonella Sinopoli
Global Voices Online
&
Voci Globali
2. QUANTO È SOCIALE IL WEB 2.0?
Strumenti di dialogo a distanza e di partecipazione online hanno
sostituito l’attesa con la reazione.
Questa modalità si manifesta anche nei casi crisi che coinvolgono la
collettività: un evento sismico così come una protesta, uno tsunami
come un colpo di stato.
L’attesa era quella dei cittadini nei confronti delle istituzioni e
organismi vari (ad es. Protezione Civile nel caso di terremoti);
La reazione è quella dei cittadini (per es. nel caso di un terremoto
documento attraverso un telefonino dove c’è bisogno di un
intervento immediato)….
3. LA FILOSOFIA – IDEALE E PRATICA – CHE STA
DIETRO QUESTI STRUMENTI È IL
CROWDSOURCING
Mappature, geolocation, citizen journalism, gestione delle informazioni
attraverso una Rete di contatti e condivisione di dati
4. ALCUNI ESEMPI
Il caso Ushahidi
A non-profit tech company that specializes in developing free and open
source software for Information collection, visualization and interactive
mapping.
Crowdmap
6. THE WORLD'S TOP 10 GOV 2.0 INITIATIVES
10) SeeClickFix
SeeClickFix is a map-based citizen reporting platform that enables the public to report and
track non-emergency related issues via web and mobile. Co-founder Ben Berkowitz
developed the idea after getting frustrated with city hall’s lack of response to graffiti in his
local neighbourhood. Governments can access a dashboard to acknowledge outstanding
issues and close the loop with constituents. The service is similar to the UK site FixMyStreet
built by open government pioneers MySociety.
9) Manor Labs
The City of Manor on the outskirts of Austin Texas with a population of only 6,500 has made
a name for itself by embracing Gov 2.0 through its innovative use of online services. Manor
Labs is the brainchild of CIO (chief information officer) Dustin Haisler and has gained
international recognition and won numerous awards for its ideas generation platform,
pothole reporting system and use of QR codes. Manor in partnership with GovFresh ran a
Gov 2.0 makeover for the City of De Leon and documented the steps to enable other local
towns to emulate its efforts in municipal government innovation.
7. 8) The Australian Government
The Australian Government have been leaders in the development of an open government
policy framework through initiatives like the Government 2.0 Taskforce, the Declaration of Open
Government and Ahead of the Game: Blueprint for Reform of Australian Government
Administration. The Australian Government Information Management Office (AGIMO) recently
launched a Gov 2.0 Primer which “is about putting the policy ideas and principles into action
and providing examples of where and how agencies can engage with the public and release
more data online.”
7) Public Sector Innovation
Christian Bason is the Director of MindLab, a cross-ministerial innovation unit in Denmark
that develops engagement models for citizens, public servants and business to co-create
public sector services. Christian’s new book Leading Public Sector Innovation outlines his
service design model for co-creation involving the seven activities of framing, knowing,
analysing, synthesising, creating, scaling and learning. The slide decks of Christian’s recently
delivered Masterclass and public lecture series present a valuable distillation of some high-
level themes from the book.
8. 6) Place-based creative problem-solving
“How much does a city trust its citizens?” asks Chiara Camponeschi in the opening of her
publication The Enabling City, an ideas packed toolkit for urban-based social innovation &
sustainability. Chiara developed the work for her Master’s degree as a means to demonstrate
the “potential of participatory governance and co-design in moving cities and communities
towards a more sustainable future.” It’s packed full of creative thinking about active citizenship
and I especially love the idea of seeding local communities with a “Social Innovation Mayor”
to drive long-term structural change through open leadership.
5) Kate Lundy's Public Sphere
Senator Kate Lundy (Australian Parliament) was named the winner of the International Top
10 People Changing the World of Internet and Politics at the 11th World eDemocracy
Forum held in Paris, October 2010. Senator Lundy has been a strong advocate of Gov 2.0
for Australia and has actively used open government principles for her work in public office
through an innovative series of Public Sphere consultations that used a unique co-design
methodology for policy collaboration.
9. 4) Crisis Commons
CrisisCommons came out of the CrisisCamp movement of volunteers who collaborate to
develop open tools and aggregate crisis data to assist response organisations in civil
incident management. Its efforts were recently recognised by a two year, $1.2 million
dollar grant from the Alfred P. Sloan Foundation which will enable the organisation to
continue its commons-based approach to crisis management. Random Hacks of Kindness
is a spin-off project that mobilizes the global developer community to “hack for humanity”
and develop code that responds to global challenges.
3) CityCamp
CityCamp was founded by Kevin Curry in 2010 as a Gov 2.0 unconference to catalyse
innovation in local government. The success of the first camp in Chicago inspired a
number of other cities to host their own events in London, San Francisco and St.
Petersburg, Russia. CityCamp refers to itself as an “open source brand” that uses a
repeatable pattern with step-by-step instructions protected under a Creative Commons
license. The rapid spread of CityCamp’s model might come down to the founders #1
goal to: “create outcomes that participants will act upon after the event is over.”
10. 2) Ushahidi
Ushahidi (which means "testimony" in Swahili), was first developed to map reports of
violence in Kenya after the post-election fallout at the beginning of 2008. The site has
grown to become an important resource for citizen journalists in times of crisis like the
Haiti earthquake. The Ushahidi platform provides tools for communities to crowdsource
real-time information using SMS, email, Twitter and the web.
1) Wikileaks
The diplomatic storm unleashed by Wikileaks in what’s come to be known as
“cablegate” has stress-tested the US and its allies commitment to the principles of
open government. Wikileaks has demonstrated that governments consider
“openness” a virtue so long as it doesn’t embarrass them or reveal that realpolitik is
still alive and well. Wikileaks has changed the Gov 2.0 game by exposing
governments and world leaders to the powerful forces of radical transparency and
giving citizens access to a body of evidence that can be used to scrutinise critical
decisions made in our name.
11. ESEMPI DI MAPPE INTERATTIVE
Dal Guardian, the Embassy cables
Da al Jazeera Sirya unrest
12. USO DEL CROWDSOURCING
PER DENUNCIARE ABUSI E VIOLENZE
maps4aid.com
In India dove chiunque può segnalare casi di violenze compiute ai danni delle donne in questo Paese
13. USO DELLA RETE SOCIALE DA GRUPPI
MINORITARI
Indigitube Video
17. Innovazioni, esagerazioni o consigli per gli acquisti?
Allarme Terremoto
Riposati tranquillo, sicuro di essere avvertito!
Allarme Terremoto è l'applicazione per iPhone in grado di percepire anche
il più piccolo terremoto, e che ti avverte con un forte allarme per svegliarti.
Con Allarme Terremoto aumenti le probabilità di salvarti da un terremoto.
18. “OGGIGIORNO SONO PIÙ LE PERSONE CHE
HANNO ACCESSO ALLA TELEFONIA MOBILE DI
QUANTE ABBIANO ACCESSO ALLA GIUSTIZIA E
AI SERVIZI LEGALI. ”
UNDP (UNITED NATION DEVELOPMENT PROGRAMME) – 2008
19. Il 75% dei contratti di telefonia mobile nel mondo sono sottoscritti nei Paesi in via di sviluppo
20. AFRICA, BOOM DI TELEFONINI. QUANTA
CONSAPEVOLEZZA CIVILE?
Il continente africano è il secondo mercato mondiale di telefonia mobile, subito dopo l’Asia, e il primo per tasso di
crescita.
Le connessioni attive sono 649 milioni e arriveranno a 732 milioni entro la fine del 2012.
Secondo l'Itu, (agenzia delle Nazioni Unite per l’informazione e la comunicazione tecnologica) nel 2010 la penetrazione
dei cellulari in Africa subsahariana è stata del 41% (nel mondo 76%) contro il 9,6% del web (nel mondo 30%).
Uno studio della Banca Mondiale ha evidenziato anche la correlazione fra pervasività delle connessioni mobili e PIL: a
ogni 10 % di aumento delle utenze corrisponde una crescita del Pil dello 0,81%.
21. WEB 2.0 A DIFESA DEI DIRITTI UMANI
Il valore e la dimensione del citizen journalism
Impegno civile e denuncia attraverso i social media
22.
23. Front Line Defenders is the International Foundation for the Protection of Human Rights Defenders.
Front Line Defenders was founded in Dublin in 2001 with the specific aim of protecting human rights
defenders at risk, people who work, non-violently, for any or all of the rights enshrined in the
Universal Declaration of Human Rights.
Front Line Defenders aims to address the protection needs identified by defenders themselves .
Front Line Defenders seeks to provide rapid and practical support to at-risk human rights defenders.
24. •international advocacy on behalf of human rights defenders at immediate risk;
•grants to pay for the practical security needs of human rights defenders;
•training and resource materials on security and protection, including digital security;
•rest and respite, including the Front Line Fellowship;
•opportunities for networking and exchange between human rights defenders, including at the biennial
Dublin Platform;
•the annual Front Line Defenders Award for Human Rights Defenders at Risk;
•an emergency 24 hour phone line for human rights defenders operating in Arabic, English, French,
Spanish and Russian
26. Refugees United started off as a pilot in Northern Uganda that is now spreading to other African
countries and other areas of the world where natural disasters, political unrest and violence have
caused massed evacuations and people to get separated from their kin and loved ones.
Through an anonymous database, refugees can create a profile where they can share details
about their lives that will be recognizable by kin who go online through a computer or using
cellphones.
28. the #occupy movement
is an international, people-driven movement of individuals with many different
backgrounds and political beliefs. Since we no longer trust our elected officials
to represent anyone other than their wealthiest donors, #occupy empowers real
people to create real change from the bottom up. Organized in over 100 cities in
the United States, the movement aims to fight back against the system that has
allowed the richest 1% to write the rules governing an unbalanced and
inequitable global economy, and thus foreclosing on our future.
what does #occupy want?
#occupy wants to end the monetized relationship between corrupt
politicians and corporate criminals. To end profit-driven policies. We
believe our grievances are connected and rooted in corrosive corporate
influences. We want a system that operates in the interest of the people.
29. La mente non ha bisogno, come un vaso, di essere
riempita, ma come legna da ardere, ha bisogno solo
di una scintilla che la accenda e che vi infonda
l’impulso alla ricerca e il desiderio della verità. (Plutarco)
