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Why businesses must plan cash, not profit to tide over
current liquidity crisis … and 5 ways they can do it!




The way to tide over the current liquidity crisis for businesses is to
take it head on, letting it happen to them is risky.


Anupam Jaiswal                                   (Contact: anupamj74@gmail.com )
SUMMARY
IMPACT OF THE LIQUIDITY CRISIS ON BUSINESSES AND
HOW SMART ONES WILL TACKLE IT SUCCESSFULLY

Current Crisis 101: what is it?
The current liquidity crisis has been caused / affected by several
large crashes in many businesses / international stock markets
caused by a worldwide lack of liquidity or credit crunch.
Experts attribute the reasons for the series of events including
the subprime mortgage crisis, failure of key financial institutions
and the energy crisis.
Financial institutions which had engaged in the backing of
mortgages such as Bear Stearns fell prey. On July 11, 2008, the
largest mortgage lender in the US collapsed. IndyMac Bank's
assets were seized by federal regulators after the mortgage
lender succumbed to the pressures of tighter credit, tumbling
Anupam Jaiswal                                (Contact: anupamj74@gmail.com )
home prices and rising foreclosures. That day the financial
markets plunged as investors tried to gauge whether the
government would attempt to save mortgage lenders Fannie
Mae and Freddie Mac.




Anupam Jaiswal                              (Contact: anupamj74@gmail.com )
The crisis further accelerated in late summer following the
placement of Fannie Mae and Freddie Mac into feds hands. It
then began to affect the general availability of credit to even
non-housing related businesses and to larger financial
institutions not directly connected with mortgage lending. At the
heart of many of these institution's portfolios were investments
whose assets had been derived from packaged home mortgages.
Exposure to these mortgage-backed securities, or to the credit
derivatives used to insure them against failure, threatened an
increasing number of firms such as Lehman Brothers, AIG,
Merrill Lynch, and HBOS. Other firms that came under pressure
included Washington Mutual (the largest savings and loan in the
US), and last of big investment firms, Morgan Stanley and
Goldman Sachs.
While there will be zillions of studies on how and why it
happened, this paper aims to investigate that this being a fact of
Anupam Jaiswal                               (Contact: anupamj74@gmail.com )
life now, what it will mean for businesses and how they can be
better prepared to meet the challenges thrown by the crisis.




Anupam Jaiswal                              (Contact: anupamj74@gmail.com )
IMPACT ON THE BUSINESSES:
This liquidity crisis is coming at a time when businesses are
facing two other major crises: US economic slowdown, which is




Anupam Jaiswal                            (Contact: anupamj74@gmail.com )
depressing the demand and higher energy costs, increasing the
costs. Even without the liquidity crisis, these two factors were
directly impacting certain industries like transportation, airlines,
auto, hospitality etc and other sectors like Consumer Products /
Retail, High Tech and Services etc indirectly.
The impact of all the 3 factors working in unison, has a potential
for creating economic conditions that puts at risk several
industries, as well as individual businesses, even the ones with a
sound economic basis. Businesses going through usual
downturns / seasonal fluctuations, which would once have
survived by extending their credit facilities, may now be pushed
into liquidation. This is especially true for medium sized
companies that tend to consume cash faster in short term.
Statistically, even in normal economic conditions, more
companies are liable to go down because of cash flow / liquidity
issues and credit crises, than other factors. The current economic
Anupam Jaiswal                                 (Contact: anupamj74@gmail.com )
climate will accelerate the impact of the 3rd factor on the
businesses to an even greater extent.
While this will certainly lead to realignment of the business
landscape in many industries, with many organizations
consolidating into their bigger counterparts or even going under,
the ones that have most probability of tiding over it are the ones
who can optimize their key operations, in time and in tune with
the market conditions.
While most businesses admittedly will have limited control over
the first 2 economic drivers (economic slowdown and energy
costs), there is surprisingly a substantial scope for optimization
to counter the 3rd driving force, ie, liquidity crisis.
We will demonstrate through a series of steps, how businesses
can look at their cashflows from a different perspective and
optimize it to gain competitive advantage by aligning their
processes, people and tools.
Anupam Jaiswal                                (Contact: anupamj74@gmail.com )
Approach
The purpose of this document is
to demonstrate why it is a
necessity businesses to review
their financial supply chain, gain
insight into financial supply chain
hot spots and also, how those hot
spots can be resolved leveraging
existing tools within the
enterprises, while at the same time
freeing their key people from
logistical activities so that they
can focus on more strategic tasks
at hand.

Anupam Jaiswal                        (Contact: anupamj74@gmail.com )
This approach is based on looking at the cashlfow cycle as a
loosely coupled, yet integrated supply chain spanning across
organizations / financial institutions, rather than as a disjointed
series of steps in isolation. Treating the cash as a commodity
which flows through a similar supply chain as say, your office
supplies, enables the business to have an improved visibility and
control into the overall process, providing insight which is
actionable and timely.
Businesses already know of scenarios when they know that a
certain commodity is going to become costlier in near term
future and they take steps to optimize the full utilization of the
commodity thru their value chain. One of example is
FuelSmAArt initiative by AA, which was in response to rising
fuel costs for the airlines and which has resulted in millions of
dollars in savings.

Anupam Jaiswal                                (Contact: anupamj74@gmail.com )
Now consider this. In case of “cash flow” as a commodity, most
of the major suppliers of this (ie, banks and lending institutions)
are cutting the supply, which will make it at least costlier if not
unaffordable for lot of businesses. The response of smart
businesses? Optimize the supply chain cycle of this commodity,
so that it is forecasted, procured, used and distributed as
efficiently as feasible.




Anupam Jaiswal                                (Contact: anupamj74@gmail.com )
Cashflow 101:
In simple terms, the financial supply chain for businesses is:
  • Get money from investors / banks
  • Pay to employees / vendors
  • Receive from customers
  • Pay to investors / banks
A more definitive picture is:




Anupam Jaiswal                                (Contact: anupamj74@gmail.com )
Key projections for the near term business cash flow dynamics
are:
     1. Tighter credit borrowing, at increased costs
     2. Pressure on demand by customers, at lower margins /
       longer credit cycles (with increased probability of non
       payments / bankruptcy)
     3. Pressure from vendors for faster payments (maybe
       driven by cash incentives for faster payments)
     4. Fluctuating energy costs
     5. Increased scrutiny from banks / lenders / investors on
       the cashflow data, with higher frequency
     6. At least in certain industries, currency pressures and
       US economic conditions will induce pressures for export
       lead growth, driving more complexity in management of
       treasury, forex, payment methods and bank settlement

Anupam Jaiswal                             (Contact: anupamj74@gmail.com )
7. Reduced workforce for supporting functions, with
           increased human focus on strategic tasks rather than
           routine activities

In next few sections, we will review each step of this cycle and
will identify the key hotspots and business actions, which can
optimize the cycle. These actions will be suggested keeping in
mind the above mentioned market factors. The goals will be
      • Improved insight providing actionable intelligence into
        financial processes
      • Better predictability of cash flow
      • Reduction of working capital
      • Reduction of operating expenses related to financial
        supply chain


Anupam Jaiswal                                 (Contact: anupamj74@gmail.com )
Following are the key steps in cashflow cycle which will be
examined for optimization and tools / best practices will be
suggested for improvements.

         • Credit management: controlling customer’s credit
           exposure, optimizing terms with the customers and by
           reducing the amount of bad or doubtful debt.
         • Cross enterprise Invoice Processing platform : Customer /
           vendor self service for your invoices (AR and AP)
         • Liquidity management : Managing cash positions by
           combining bank account balances, forecasted cash
           collections & payments, sales & procurement
           information.
         • Treasury: Forecast of liquidity positions will enable
           treasurery actions to manage cash shortage or surplus,
           cover currency and interest rate risk. The treasury
Anupam Jaiswal                                  (Contact: anupamj74@gmail.com )
component will support them through a wide range of
           available financial transactions, the generation of deal
           confirmation, payment files & accounting entries.
         • Disputes Management: Reduce DSO and increase
           customer profitability by proactive identification of
           issues and disputes in the payment cycle, tracking &
           monitoring reasons that drive DSO and by streamlining
           the dispute resolution.
         • In house cash: Of specific interest to multi country /
           currency operations, this is meant to support
           multinationals in management their cash collection and
           payments from limited number of locations on behalf of
           their affiliates. Consequently, multinationals will reduce
           their number of existing bank accounts & streamline their
           payment processes.

Anupam Jaiswal                                   (Contact: anupamj74@gmail.com )
• Collections: Proactive management of AR to evaluate,
           identify and prioritize accounts, collect and collaborate
           with external and internal business partners.




Anupam Jaiswal                                    (Contact: anupamj74@gmail.com )

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Meeting The Current Credit Crunch Head On .... 5 ways to do it

  • 1. Why businesses must plan cash, not profit to tide over current liquidity crisis … and 5 ways they can do it! The way to tide over the current liquidity crisis for businesses is to take it head on, letting it happen to them is risky. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 2. SUMMARY IMPACT OF THE LIQUIDITY CRISIS ON BUSINESSES AND HOW SMART ONES WILL TACKLE IT SUCCESSFULLY Current Crisis 101: what is it? The current liquidity crisis has been caused / affected by several large crashes in many businesses / international stock markets caused by a worldwide lack of liquidity or credit crunch. Experts attribute the reasons for the series of events including the subprime mortgage crisis, failure of key financial institutions and the energy crisis. Financial institutions which had engaged in the backing of mortgages such as Bear Stearns fell prey. On July 11, 2008, the largest mortgage lender in the US collapsed. IndyMac Bank's assets were seized by federal regulators after the mortgage lender succumbed to the pressures of tighter credit, tumbling Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 3. home prices and rising foreclosures. That day the financial markets plunged as investors tried to gauge whether the government would attempt to save mortgage lenders Fannie Mae and Freddie Mac. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 4. The crisis further accelerated in late summer following the placement of Fannie Mae and Freddie Mac into feds hands. It then began to affect the general availability of credit to even non-housing related businesses and to larger financial institutions not directly connected with mortgage lending. At the heart of many of these institution's portfolios were investments whose assets had been derived from packaged home mortgages. Exposure to these mortgage-backed securities, or to the credit derivatives used to insure them against failure, threatened an increasing number of firms such as Lehman Brothers, AIG, Merrill Lynch, and HBOS. Other firms that came under pressure included Washington Mutual (the largest savings and loan in the US), and last of big investment firms, Morgan Stanley and Goldman Sachs. While there will be zillions of studies on how and why it happened, this paper aims to investigate that this being a fact of Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 5. life now, what it will mean for businesses and how they can be better prepared to meet the challenges thrown by the crisis. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 6. IMPACT ON THE BUSINESSES: This liquidity crisis is coming at a time when businesses are facing two other major crises: US economic slowdown, which is Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 7. depressing the demand and higher energy costs, increasing the costs. Even without the liquidity crisis, these two factors were directly impacting certain industries like transportation, airlines, auto, hospitality etc and other sectors like Consumer Products / Retail, High Tech and Services etc indirectly. The impact of all the 3 factors working in unison, has a potential for creating economic conditions that puts at risk several industries, as well as individual businesses, even the ones with a sound economic basis. Businesses going through usual downturns / seasonal fluctuations, which would once have survived by extending their credit facilities, may now be pushed into liquidation. This is especially true for medium sized companies that tend to consume cash faster in short term. Statistically, even in normal economic conditions, more companies are liable to go down because of cash flow / liquidity issues and credit crises, than other factors. The current economic Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 8. climate will accelerate the impact of the 3rd factor on the businesses to an even greater extent. While this will certainly lead to realignment of the business landscape in many industries, with many organizations consolidating into their bigger counterparts or even going under, the ones that have most probability of tiding over it are the ones who can optimize their key operations, in time and in tune with the market conditions. While most businesses admittedly will have limited control over the first 2 economic drivers (economic slowdown and energy costs), there is surprisingly a substantial scope for optimization to counter the 3rd driving force, ie, liquidity crisis. We will demonstrate through a series of steps, how businesses can look at their cashflows from a different perspective and optimize it to gain competitive advantage by aligning their processes, people and tools. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 9. Approach The purpose of this document is to demonstrate why it is a necessity businesses to review their financial supply chain, gain insight into financial supply chain hot spots and also, how those hot spots can be resolved leveraging existing tools within the enterprises, while at the same time freeing their key people from logistical activities so that they can focus on more strategic tasks at hand. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 10. This approach is based on looking at the cashlfow cycle as a loosely coupled, yet integrated supply chain spanning across organizations / financial institutions, rather than as a disjointed series of steps in isolation. Treating the cash as a commodity which flows through a similar supply chain as say, your office supplies, enables the business to have an improved visibility and control into the overall process, providing insight which is actionable and timely. Businesses already know of scenarios when they know that a certain commodity is going to become costlier in near term future and they take steps to optimize the full utilization of the commodity thru their value chain. One of example is FuelSmAArt initiative by AA, which was in response to rising fuel costs for the airlines and which has resulted in millions of dollars in savings. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 11. Now consider this. In case of “cash flow” as a commodity, most of the major suppliers of this (ie, banks and lending institutions) are cutting the supply, which will make it at least costlier if not unaffordable for lot of businesses. The response of smart businesses? Optimize the supply chain cycle of this commodity, so that it is forecasted, procured, used and distributed as efficiently as feasible. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 12. Cashflow 101: In simple terms, the financial supply chain for businesses is: • Get money from investors / banks • Pay to employees / vendors • Receive from customers • Pay to investors / banks A more definitive picture is: Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 13. Key projections for the near term business cash flow dynamics are: 1. Tighter credit borrowing, at increased costs 2. Pressure on demand by customers, at lower margins / longer credit cycles (with increased probability of non payments / bankruptcy) 3. Pressure from vendors for faster payments (maybe driven by cash incentives for faster payments) 4. Fluctuating energy costs 5. Increased scrutiny from banks / lenders / investors on the cashflow data, with higher frequency 6. At least in certain industries, currency pressures and US economic conditions will induce pressures for export lead growth, driving more complexity in management of treasury, forex, payment methods and bank settlement Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 14. 7. Reduced workforce for supporting functions, with increased human focus on strategic tasks rather than routine activities In next few sections, we will review each step of this cycle and will identify the key hotspots and business actions, which can optimize the cycle. These actions will be suggested keeping in mind the above mentioned market factors. The goals will be • Improved insight providing actionable intelligence into financial processes • Better predictability of cash flow • Reduction of working capital • Reduction of operating expenses related to financial supply chain Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 15. Following are the key steps in cashflow cycle which will be examined for optimization and tools / best practices will be suggested for improvements. • Credit management: controlling customer’s credit exposure, optimizing terms with the customers and by reducing the amount of bad or doubtful debt. • Cross enterprise Invoice Processing platform : Customer / vendor self service for your invoices (AR and AP) • Liquidity management : Managing cash positions by combining bank account balances, forecasted cash collections & payments, sales & procurement information. • Treasury: Forecast of liquidity positions will enable treasurery actions to manage cash shortage or surplus, cover currency and interest rate risk. The treasury Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 16. component will support them through a wide range of available financial transactions, the generation of deal confirmation, payment files & accounting entries. • Disputes Management: Reduce DSO and increase customer profitability by proactive identification of issues and disputes in the payment cycle, tracking & monitoring reasons that drive DSO and by streamlining the dispute resolution. • In house cash: Of specific interest to multi country / currency operations, this is meant to support multinationals in management their cash collection and payments from limited number of locations on behalf of their affiliates. Consequently, multinationals will reduce their number of existing bank accounts & streamline their payment processes. Anupam Jaiswal (Contact: anupamj74@gmail.com )
  • 17. • Collections: Proactive management of AR to evaluate, identify and prioritize accounts, collect and collaborate with external and internal business partners. Anupam Jaiswal (Contact: anupamj74@gmail.com )