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CPD
                                       Workshop
                                        Updated
                                        Updated


You have to start somewhere:
Social Media for professional learning and
workplace practice
It’s between those who know how to
 find information using new channels

 get information to come to them

 create and mix content

 build networks

                  … and those who don’t


The Digital Divide
                       is not a generational thing


                                                     2
Personal and Social

                      Personal use of
                      Social Media is
                      intuitive, fast
                      response, often
                      indiscreet, easy to
                      misunderstand and
                      potentially
       Hanging
         out
                      embarrassing.
                                            3
Professional and Social

Professional use of
social media has to
be strategic,
considered, aware of
                           Your
context and project
                           shop
an appropriate            window
image.

                                   4
Wordle.net




 Social Media
Professional versus personal
Productive tools for CPD
Good practice examples in the LIM sector
                                                        5
Learning networks then

                  Mostly on the job
                  with occasional
                  opportunities for
                  courses or
                  workshops
Personal Learning Networks now


…stretch    in every
direction

accessible 24/7

distance no object

cost less relevant.
                       Flickr Image: In Our Hands
Communities of practice

My online contacts are now the way in which I get my
information. They are constantly sending me a stream
of useful stuff, which is personalized to my interests,
based on my choices of who to follow, and who to
pay attention to. So this isn't 'social' in the way that
we're used to thinking of it, it's a hugely influential
stream of data. If I follow you, you influence me, and if
you follow me, I'm influencing you            Phil Bradley

                                                             8
Connections to…




                  9
Connections to …
                   Blogs
                   Aggregators
                   Bookmarks
                   Presentations
                   Video
                   Podcasts
                   Wikis

                                   10
The Web of Today




                   Flickr Image: Mean Looking Storm   11
Harnessing it for…

Research                         Current Awareness
Sharing                          Reflection
Collaborating                    Creating content
Networking                       Advocacy


          Flickr Image: From the Brockhaus and Ephron Encyclopedic Dictionary   12
It’s a residential thing
Many of the technologies we deal with are
residential platforms, meaning that it’s hard to see
their real benefits until you’ve lived there for a
while…

It’s simple to sign up for a new tool, but it takes time
and effort to make good use of it.

                                       JISC Web2Practice
                                                           13
Updating information skills

Rethinking competencies
that information
professionals already
have and use every day

adding some new ones


                          Image: © Bridgeman Art
Identity and brand


                     15
Digital identity
The Web is a public
                      Flickr Image: People
space.

Information stays
around for a long
time.

Privacy is never
guaranteed.



                                        16
Digital footprints

Everything you do online leaves its mark.

How do you want to be perceived?

Now? In future?

Take control over how your digital identity appears.



                                            Flickr Image:Shoes
Be professional

Think before you post.

Think about the context.

Think about the audience.

Think about the tone.

Think about the consequences.

                                Flickr Image: A polished performance
Create a public Internet identity… Have a
genuine all-accessible identity online that
you’re cool with grandma and your boss
reading.


…do provide context for who you are, what
you do, what you’re passionate about, etc.
Think of it as a digital body and dress it up as if it
were going into a job interview.


                             Danah Boyd. zephoria.org




                                                         19
Making a name
Joeyanne Libraryanne

The Wikiman


                       20
Privacy and Security
Understand the
security settings of all
the tools you use.

Keep abreast of any
changes to terms and
conditions.

Your online safety is
your responsibility,
not anyone else’s.
                           21
Information Overload




                  SCONUL 7 Pillars of Information Literacy
                                                             22
Tools, Technologies and Platforms


                                    23
The purpose … is not to argue that social media
are an absolute good, but rather that they offer
tools which, if used carefully, are likely to be
beneficial   …   and    to   facilitate    positive
connections.

                  Social Media guide for researchers




                                                       24
Key characteristics

 Access to content
 updated in real time

 Access at a
 convenient time
 Access to contacts in
 real time


                         25
RSS feeds

            A format for regularly updating
            web content

            Users stay current by
            subscribing to feeds

            Web pages deliver content by
            incorporating a feedburner.

            Updates are automatically
            delivered without having to visit
            websites.
                                                26
Receiving feeds


Subscribe by e-mail

or via a free aggregator like
Google Reader

increasingly Twitter is used as a
feed




                                    27
Twitter
Updates
Alerts
Announcements
Links
Event Amplification
Research
Marketing

                      28
Pros and cons
Education, Teaching and Technology [blog post]




                                                 29
Use it as a feed
                                                      Start following
                                                      people
                                                      Use #hashtags
                                                      to follow issues
                                                      and events
                         Flickr Image: Not getting involved



Find content on Twitter
                                                              Twitter is as
Twitter for Librarians                                         good as
@Phil Bradley Lists      @IrishLibraries                      the people
#savelibraries                                                you follow
Share content
Send tweets

Forward links

Set up #hashtags

Tweet from events

Post links to your content

Curate a list

CPD 23 Things                Flickr Image: Twitter poster


                                                            31
Social Networks

Networking
Discussions
Links
Marketing
Updates
Announcements
Events
Campaigns
                  32
Networking
Join online         CILIP Social networks
communities
                    LIS New Professionals Network
Connect

Join discussions

Start discussions

CPD 23 Things


                                       Flickr Image: Join our team/
                                                                      33
Find your group
Follow them via their Twitter feed on the different
platforms they use.                                   34
Blogs
Sharing news and
content
                               Blogger
Publishing

Forums for
discussion,
reflection            Tumblr


Delivering training


                                         35
Library Blogs Ireland
                                           UK Library Blogs
                                           Library.ie News from Irish Libraries
                                           Library Journal
                                           Voices for the Library
                                           Stephen's Lighthouse
                                           Joeyanne Libraryanne
         Flickr Image: Rosie the Blogger
         /



Keep current with blogs                                          Get blog
                                                               updates via
Find blogs that interest you
                                                                   Twitter
Subscribe by email or by RSS feed
Start commenting
                                                                              36
Blogging 101
Start a learning blog

Join a blogging network

Find your voice

Write a guest post

Share your blog

Post links to your blog from
  Twitter

                               37
Wikis

                                          Sharing knowledge

                                          Aggregating content

                                          Peer review

                                          Supporting best
http://outreach.wikimedia.org/wiki/GLAM
                                            practice

                                          Team working
                                                                38
Build a resource
Library Day in the Life

Library Camp Leeds wiki

Library Success: a best practices wiki




                                 Flickr Image: Working together


                                                                  39
Photo sharing
Sharing images
Sourcing images
Accessing archives
Publicity
Marketing
Crowdsourcing information
Event amplification

                            40
ALWAYS
                                     check
    … a thousand words               copyright



Adding photos is easy but never
use images without permission.

Look for images with a
Creative Commons license.

Stick to Flickr Creative Commons
                                   flickrcc.bluemountains.net
or FlickrCC
                                            Attribution link
                                                                41
Presentations online

Presentations from any
event can be
uploaded, stored,
searched and
accessed

some with audio tracks
and video


                         42
Links to innovation
On Slideshare and Prezzi you will find full
presentations, some with audio.

and links to other presentations.
                                              43
Video content
Lectures, courses, conferences, tutorials from
universities, libraries, museums, professional
bodies, organisations and individuals
Podcasts
Audio and video to
download

Lectures, interviews,
webinars, archive
recordings…

Via iTunes or other
feeds



                        45
Virtual conferences
Courses, conferences, events happening now, last week or last
year

Anywhere in the world       VALA conference in Melbourne
                                                                46
Interviews with innovators,
leaders and practitioners.


Panel discussions on
current trends, issues and
developments.


     Discussions online
     Digital Campus

     Harvard Library Lab Podcasts

     This Week in Libraries
                                    47
Bookmarks

Archiving content

Accessing content
                                           Diigo
                      Delicious
Finding content

Organising and             Link to Diigo bookmarks for this pr

sharing content

Promoting resources

                                                            48
Pinterest
A new way to promote services and collections

Pinterest and Libraries
                                                49
Scoop.it
Curating and sharing content and links on specific
topics
Social Networking for Information Professionals
Unconferences

Bookings on Eventbrite

Promoted on Twitter

Community on Facebook

Programme wiki

Sponsorship via PayPal   Library Camp


                                        51
Learning resources
Web Junction is an
American library site
providing virtual
training to member
libraries. Anyone can
access the archive.

JISC Digital Media
                            A significant amount of
provides advice on
                        archived training material is
creating and using                        often free
digital media
                                                        52
Online
                                         Self paced
                                            Free
23 Things
Social media training for
librarians (and others)
delivered by social media.


Licensed under Creative
Commons and available to
any organisation to adapt.
Hundreds of libraries have
joined in                    School Library Journal
                                                      53
CPD 23 Things…

has taken the original
idea

opened it up to
anyone

integrated it with CPD

                         CPD 23 Things
                                         54
Libraries using Social Media


                               55
Communicating locally

             University of Oxford libraries
             communicate with their users
             through a variety of social
             media including blogs,
             Facebook, Twitter and
             LibraryThing
           Bodleian Libraries Social Media Directo


                                               56
Providing access

Team Knowledge Update

  Information services from Shrewsbury
  and Telford Health Libraries via
  Netvibes

Knowledge Source

  Regular blog with news, links and
  access to content
                                         57
Organising resources
HL Wiki Canada
                       58
Promoting services
Dunedin Public Libraries
promotes its services on YouTube, with guidance
on the resources and how to use them.
                                                  59
Using Multiple Platforms
New York Public Library
                           60
Library Portals
Dublin City Public Libraries portal

Comprehensive access to
library and other resources
provided by Dublin City
Public Libraries for people
living and working in Dublin
via Netvibes.


                                      61
Innovative uses
Edinburgh Libraries

  Access to the Library Blog,
  Flickr collections, the Library
  App and on Facebook,
  YouTube and Twitter,
  including Edinburgh Reads
  a guide to Edinburgh books
  using Google Maps
                                    62
Online presence

              National Library of Ireland

              won the 2012 Ireland
              egovernment Social Media
              award for its work on
              Facebook, Twitter, Flickr,
              Flickr Commons and its
              blog.
                                            63
Small works
Orkney Library

  Orkney Library Service has
  two branch libraries and two
  mobile libraries

  … and two blogs, is on
  Facebook, Twitter, has an
  online reading group and a
  Talking Newspaper podcast.
                                 64
Exploiting collections

Solihull Heritage

  Solihull’s Then and Now
  photos on Flickr. For
  more on what they do,
  view
  Beyond Lurk and Like
  on Slideshare
                            65
Crowd sourcing
 Mosman memories

 is an Australian
 public library project
 that engages with
 local people to
 document the
 history of their
 community.
                          66
Connecting with stakeholders
Derry and Raphoe Diocesan Library Project Blog

A Wordpress blog documenting the conservation
project.
                                                 67
http://lawborepro.net/             http://city.lawbore.net/




 Connecting with users
 City Law School has developed two online
 presences to communicate with users. This was
 originally a library initiative.
Finally…

                         Explore
                         Experiment
                         Use what’s useful
                         Dump what’s not
                         Take it seriously


Flickr image Matt Hamm




                                             69
This presentation is online at www.slideshare.net/apeoples
    and available to reuse or adapt, as long as credit is given to
the author, on a share alike basis.


                                             Diigo bookmarks here


   Anne Peoples
   @Anne6fy

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You have to start somewhere (2012)

  • 1. CPD Workshop Updated Updated You have to start somewhere: Social Media for professional learning and workplace practice
  • 2. It’s between those who know how to find information using new channels get information to come to them create and mix content build networks … and those who don’t The Digital Divide is not a generational thing 2
  • 3. Personal and Social Personal use of Social Media is intuitive, fast response, often indiscreet, easy to misunderstand and potentially Hanging out embarrassing. 3
  • 4. Professional and Social Professional use of social media has to be strategic, considered, aware of Your context and project shop an appropriate window image. 4
  • 5. Wordle.net Social Media Professional versus personal Productive tools for CPD Good practice examples in the LIM sector 5
  • 6. Learning networks then Mostly on the job with occasional opportunities for courses or workshops
  • 7. Personal Learning Networks now …stretch in every direction accessible 24/7 distance no object cost less relevant. Flickr Image: In Our Hands
  • 8. Communities of practice My online contacts are now the way in which I get my information. They are constantly sending me a stream of useful stuff, which is personalized to my interests, based on my choices of who to follow, and who to pay attention to. So this isn't 'social' in the way that we're used to thinking of it, it's a hugely influential stream of data. If I follow you, you influence me, and if you follow me, I'm influencing you Phil Bradley 8
  • 10. Connections to … Blogs Aggregators Bookmarks Presentations Video Podcasts Wikis 10
  • 11. The Web of Today Flickr Image: Mean Looking Storm 11
  • 12. Harnessing it for… Research Current Awareness Sharing Reflection Collaborating Creating content Networking Advocacy Flickr Image: From the Brockhaus and Ephron Encyclopedic Dictionary 12
  • 13. It’s a residential thing Many of the technologies we deal with are residential platforms, meaning that it’s hard to see their real benefits until you’ve lived there for a while… It’s simple to sign up for a new tool, but it takes time and effort to make good use of it. JISC Web2Practice 13
  • 14. Updating information skills Rethinking competencies that information professionals already have and use every day adding some new ones Image: © Bridgeman Art
  • 16. Digital identity The Web is a public Flickr Image: People space. Information stays around for a long time. Privacy is never guaranteed. 16
  • 17. Digital footprints Everything you do online leaves its mark. How do you want to be perceived? Now? In future? Take control over how your digital identity appears. Flickr Image:Shoes
  • 18. Be professional Think before you post. Think about the context. Think about the audience. Think about the tone. Think about the consequences. Flickr Image: A polished performance
  • 19. Create a public Internet identity… Have a genuine all-accessible identity online that you’re cool with grandma and your boss reading. …do provide context for who you are, what you do, what you’re passionate about, etc. Think of it as a digital body and dress it up as if it were going into a job interview. Danah Boyd. zephoria.org 19
  • 20. Making a name Joeyanne Libraryanne The Wikiman 20
  • 21. Privacy and Security Understand the security settings of all the tools you use. Keep abreast of any changes to terms and conditions. Your online safety is your responsibility, not anyone else’s. 21
  • 22. Information Overload SCONUL 7 Pillars of Information Literacy 22
  • 23. Tools, Technologies and Platforms 23
  • 24. The purpose … is not to argue that social media are an absolute good, but rather that they offer tools which, if used carefully, are likely to be beneficial … and to facilitate positive connections. Social Media guide for researchers 24
  • 25. Key characteristics Access to content updated in real time Access at a convenient time Access to contacts in real time 25
  • 26. RSS feeds A format for regularly updating web content Users stay current by subscribing to feeds Web pages deliver content by incorporating a feedburner. Updates are automatically delivered without having to visit websites. 26
  • 27. Receiving feeds Subscribe by e-mail or via a free aggregator like Google Reader increasingly Twitter is used as a feed 27
  • 29. Pros and cons Education, Teaching and Technology [blog post] 29
  • 30. Use it as a feed Start following people Use #hashtags to follow issues and events Flickr Image: Not getting involved Find content on Twitter Twitter is as Twitter for Librarians good as @Phil Bradley Lists @IrishLibraries the people #savelibraries you follow
  • 31. Share content Send tweets Forward links Set up #hashtags Tweet from events Post links to your content Curate a list CPD 23 Things Flickr Image: Twitter poster 31
  • 33. Networking Join online CILIP Social networks communities LIS New Professionals Network Connect Join discussions Start discussions CPD 23 Things Flickr Image: Join our team/ 33
  • 34. Find your group Follow them via their Twitter feed on the different platforms they use. 34
  • 35. Blogs Sharing news and content Blogger Publishing Forums for discussion, reflection Tumblr Delivering training 35
  • 36. Library Blogs Ireland UK Library Blogs Library.ie News from Irish Libraries Library Journal Voices for the Library Stephen's Lighthouse Joeyanne Libraryanne Flickr Image: Rosie the Blogger / Keep current with blogs Get blog updates via Find blogs that interest you Twitter Subscribe by email or by RSS feed Start commenting 36
  • 37. Blogging 101 Start a learning blog Join a blogging network Find your voice Write a guest post Share your blog Post links to your blog from Twitter 37
  • 38. Wikis Sharing knowledge Aggregating content Peer review Supporting best http://outreach.wikimedia.org/wiki/GLAM practice Team working 38
  • 39. Build a resource Library Day in the Life Library Camp Leeds wiki Library Success: a best practices wiki Flickr Image: Working together 39
  • 40. Photo sharing Sharing images Sourcing images Accessing archives Publicity Marketing Crowdsourcing information Event amplification 40
  • 41. ALWAYS check … a thousand words copyright Adding photos is easy but never use images without permission. Look for images with a Creative Commons license. Stick to Flickr Creative Commons flickrcc.bluemountains.net or FlickrCC Attribution link 41
  • 42. Presentations online Presentations from any event can be uploaded, stored, searched and accessed some with audio tracks and video 42
  • 43. Links to innovation On Slideshare and Prezzi you will find full presentations, some with audio. and links to other presentations. 43
  • 44. Video content Lectures, courses, conferences, tutorials from universities, libraries, museums, professional bodies, organisations and individuals
  • 45. Podcasts Audio and video to download Lectures, interviews, webinars, archive recordings… Via iTunes or other feeds 45
  • 46. Virtual conferences Courses, conferences, events happening now, last week or last year Anywhere in the world VALA conference in Melbourne 46
  • 47. Interviews with innovators, leaders and practitioners. Panel discussions on current trends, issues and developments. Discussions online Digital Campus Harvard Library Lab Podcasts This Week in Libraries 47
  • 48. Bookmarks Archiving content Accessing content Diigo Delicious Finding content Organising and Link to Diigo bookmarks for this pr sharing content Promoting resources 48
  • 49. Pinterest A new way to promote services and collections Pinterest and Libraries 49
  • 50. Scoop.it Curating and sharing content and links on specific topics Social Networking for Information Professionals
  • 51. Unconferences Bookings on Eventbrite Promoted on Twitter Community on Facebook Programme wiki Sponsorship via PayPal Library Camp 51
  • 52. Learning resources Web Junction is an American library site providing virtual training to member libraries. Anyone can access the archive. JISC Digital Media A significant amount of provides advice on archived training material is creating and using often free digital media 52
  • 53. Online Self paced Free 23 Things Social media training for librarians (and others) delivered by social media. Licensed under Creative Commons and available to any organisation to adapt. Hundreds of libraries have joined in School Library Journal 53
  • 54. CPD 23 Things… has taken the original idea opened it up to anyone integrated it with CPD CPD 23 Things 54
  • 56. Communicating locally University of Oxford libraries communicate with their users through a variety of social media including blogs, Facebook, Twitter and LibraryThing Bodleian Libraries Social Media Directo 56
  • 57. Providing access Team Knowledge Update Information services from Shrewsbury and Telford Health Libraries via Netvibes Knowledge Source Regular blog with news, links and access to content 57
  • 59. Promoting services Dunedin Public Libraries promotes its services on YouTube, with guidance on the resources and how to use them. 59
  • 60. Using Multiple Platforms New York Public Library 60
  • 61. Library Portals Dublin City Public Libraries portal Comprehensive access to library and other resources provided by Dublin City Public Libraries for people living and working in Dublin via Netvibes. 61
  • 62. Innovative uses Edinburgh Libraries Access to the Library Blog, Flickr collections, the Library App and on Facebook, YouTube and Twitter, including Edinburgh Reads a guide to Edinburgh books using Google Maps 62
  • 63. Online presence National Library of Ireland won the 2012 Ireland egovernment Social Media award for its work on Facebook, Twitter, Flickr, Flickr Commons and its blog. 63
  • 64. Small works Orkney Library Orkney Library Service has two branch libraries and two mobile libraries … and two blogs, is on Facebook, Twitter, has an online reading group and a Talking Newspaper podcast. 64
  • 65. Exploiting collections Solihull Heritage Solihull’s Then and Now photos on Flickr. For more on what they do, view Beyond Lurk and Like on Slideshare 65
  • 66. Crowd sourcing Mosman memories is an Australian public library project that engages with local people to document the history of their community. 66
  • 67. Connecting with stakeholders Derry and Raphoe Diocesan Library Project Blog A Wordpress blog documenting the conservation project. 67
  • 68. http://lawborepro.net/ http://city.lawbore.net/ Connecting with users City Law School has developed two online presences to communicate with users. This was originally a library initiative.
  • 69. Finally… Explore Experiment Use what’s useful Dump what’s not Take it seriously Flickr image Matt Hamm 69
  • 70. This presentation is online at www.slideshare.net/apeoples and available to reuse or adapt, as long as credit is given to the author, on a share alike basis. Diigo bookmarks here Anne Peoples @Anne6fy