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The importance of being



  0959512
  0959265
  1031112
  1019763                 4/11/2011
Agenda
    Introduction

    1. Appraise Google’s architecture. How well suited is it to the company’s
    present competitive situation?

    2. In which sector of the Goffee-Jones matrix would you place Google? How
    appropriate is that culture for the challenges confronting the company?

    3. Analyse Google’s belief system. Are any parts of its paradigm outdated?

    Conclusion

    Reference


10/17/2012                                                                       2
Introduction




10/17/2012                  3
More about Google...
    Incorporated in 1998 by two computer PhD students from Stanford
    University, Sergei Brin and Lawrence Page.
    Organize the worlds information and make it universally accessible and
    useful
    An aid to the user not an distraction. (gaining perfect position in search
    engine).




10/17/2012                                                                       4
1. Appraise Google’s architecture. How well suited is it to the
company’s present competitive situation?
Architecture                                      •Flat hierarchy (light employees
                                                  supervising)
                                                  •Autonomy (Working in informal
           Structural                             way, clusters of 3-4)
           hierarchy                              •Devolution (participative decision
                                                  making)
                   Contracts &                    •Economic incentives (sharing risks and
Values &           Relationships Information      rewards ex: preference of structural
belief systems     (internal &   infrastructure
                   external)                      chaos)

             Control
             systems
                                                        Easy monitoring and
                                                        managing employees
 •“We love our
 employees, and we
 want them to know               • “wild fun”           • Google provide high
 it”                             •Light                 quality of employment
 • Google minded                 supervision            package
 • enjoyable working                                    • Unique working
 atmosphere                                             environment (gym,
 • Trust
10/17/2012                                              massage room and etc.)         6
1. Appraise Google’s architecture. How well suited is it to the
company’s present competitive situation?
Main competitors: Yahoo.com, facebook.com, Microsoft and other

Competitive advantages :

• High speed of making decision and Outstanding teamwork
• Employees have right degree of independence (The “70-20-10 rule”)
• Easy transfer of information and knowledge
• Unique environment condition in an organization which provide high level
  of motivation and long term interest of employees
• Hiring process (solve puzzle)



Conclusion : Unusual Google inc architecture helps company to compete in
   changing environment

10/17/2012                                                                   7
2.a. In which sector of the Goffee-Jones matrix would you place
Google?

Theory:

Two types of social relations Sociability and Solidarity.

    Sociability: measure of emotional non-instrumental relations where
    individual regard one another as friends.

    Solidarity: is the degree to which people think together in the same
    ways, sharing tasks and mutual interests.




                                                            Goffee R and at. all., (1999)
10/17/2012                                                                         8
2.a. In which sector of the Goffee-Jones matrix would you place
        Google?
                         Networked                                   Communal
High
                • high level of trust                      • strong team working
                • high levels of empathy                   • sharing the firm’s mission and
                • open door policy predominates            value, risks and rewards
                • more loyalty to social group             • strong friendship relations
                rather than organization                   • possibility of poor performance
                • productivity can be low
 Sociability




                                                           • difficult to sustain

                                                          • social ties are weak
               •Low consciousness of organizational       • communications are focused on
               membership                                 business matters
               •People work with shut door                • encouraged competition between
               • employee rarely agree with               employees
               organization objectives                    • high performance
                                                          • employees stay as long as their
Low                                                       personal are met
                            Fragmented                               Mercenary
               Low                                Solidarity                                   High
        10/17/2012                                                                                9
2.a. In which sector of the Goffee-Jones matrix would you place
               Google?
              Based on the dimensions of Sociability and
              Solidarity, culture at any organization can be
              divided into four types:
                                                               Level of Sociability is high:
                                                                 Friendly working         environment   with        small
                                                               supervision.
              High
                                                                Employees working in small clusters.
                       Networked          Communal              Google Wi-Fi to keep employees connected 24/7.
Sociability




                                                                TGIF-meeting to celebrate team accomplishments.

                       Fragmented         Mercenary            Level of Solidarity is high:
              Low                                               Equitable sharing of risks.
                     Low                           High         ‘Boldly go where no one has gone before.’ (Leeds to
                                 Solidarity                    enthusiasm).
                                                                ‘Innovation is our Bloodline.’ (Employees are clear
                                                               about the competition).
                                                                Corporate Identity ( Nooglers & Xooglers)
               10/17/2012                                                                                      10
2.b. How appropriate is that culture for the challenges
confronting the company?

• Changing environment
Low flexibility of organisation culture because of strong culture (strong
   reliance on founders values)
Strong culture keeps high loyalty to organization



• Competition
Low control: Stimulate the creation and sharing of new Googlye ideas
Low control: Light supervision may lead to companies unsustainability in
   competitive environment (facebook, youtube)



                                                                  Saporito, 2011
10/17/2012                                                                     11
2.b. How appropriate is that culture for the challenges
confronting the company?




10/17/2012                                                12
3.a. Analyse Google’s belief system.




10/17/2012                             13
3.a. Analyse Google’s belief system.




10/17/2012                             14
3.b. Are any parts of its paradigm out-dated?




10/17/2012                                      15
3.b. Are any parts of its paradigm out-dated?




10/17/2012                                      16
Conclusion




10/17/2012                17
Reference
• Haberberg A and Rieple A.,(2008), Strategic Management, Oxford
  university Press NY
• Goffee R and at. all., (1999), Harvard business review on managing
  people, Harvard Business Press USA
• Google Buzz: Killed (2010-2011) International Business Times, Fri, 14 Oct
  2011, Regional Business News, International Business Times, Fri, 14 Oct
  2011 (http://web.ebscohost.com/ehost/detail?sid=fac1adb4-e4bd-4e60-
  bfb1-
  8f6b18236b07%40sessionmgr11&vid=2&hid=19&bdata=JnNpdGU9ZWhvc
  3QtbGl2ZQ%3d%3d#db=bwh&AN=231614%2F20111014)
• www.google.com

• Saporito, Bill (2011), Refreshing Google, Time177 (5), p48-49


10/17/2012                                                               18
10/17/2012   19
10/17/2012   20

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Google - Strategy Management

  • 1. The importance of being 0959512 0959265 1031112 1019763 4/11/2011
  • 2. Agenda Introduction 1. Appraise Google’s architecture. How well suited is it to the company’s present competitive situation? 2. In which sector of the Goffee-Jones matrix would you place Google? How appropriate is that culture for the challenges confronting the company? 3. Analyse Google’s belief system. Are any parts of its paradigm outdated? Conclusion Reference 10/17/2012 2
  • 4. More about Google... Incorporated in 1998 by two computer PhD students from Stanford University, Sergei Brin and Lawrence Page. Organize the worlds information and make it universally accessible and useful An aid to the user not an distraction. (gaining perfect position in search engine). 10/17/2012 4
  • 5. 1. Appraise Google’s architecture. How well suited is it to the company’s present competitive situation? Architecture •Flat hierarchy (light employees supervising) •Autonomy (Working in informal Structural way, clusters of 3-4) hierarchy •Devolution (participative decision making) Contracts & •Economic incentives (sharing risks and Values & Relationships Information rewards ex: preference of structural belief systems (internal & infrastructure external) chaos) Control systems Easy monitoring and managing employees •“We love our employees, and we want them to know • “wild fun” • Google provide high it” •Light quality of employment • Google minded supervision package • enjoyable working • Unique working atmosphere environment (gym, • Trust 10/17/2012 massage room and etc.) 6
  • 6. 1. Appraise Google’s architecture. How well suited is it to the company’s present competitive situation? Main competitors: Yahoo.com, facebook.com, Microsoft and other Competitive advantages : • High speed of making decision and Outstanding teamwork • Employees have right degree of independence (The “70-20-10 rule”) • Easy transfer of information and knowledge • Unique environment condition in an organization which provide high level of motivation and long term interest of employees • Hiring process (solve puzzle) Conclusion : Unusual Google inc architecture helps company to compete in changing environment 10/17/2012 7
  • 7. 2.a. In which sector of the Goffee-Jones matrix would you place Google? Theory: Two types of social relations Sociability and Solidarity. Sociability: measure of emotional non-instrumental relations where individual regard one another as friends. Solidarity: is the degree to which people think together in the same ways, sharing tasks and mutual interests. Goffee R and at. all., (1999) 10/17/2012 8
  • 8. 2.a. In which sector of the Goffee-Jones matrix would you place Google? Networked Communal High • high level of trust • strong team working • high levels of empathy • sharing the firm’s mission and • open door policy predominates value, risks and rewards • more loyalty to social group • strong friendship relations rather than organization • possibility of poor performance • productivity can be low Sociability • difficult to sustain • social ties are weak •Low consciousness of organizational • communications are focused on membership business matters •People work with shut door • encouraged competition between • employee rarely agree with employees organization objectives • high performance • employees stay as long as their Low personal are met Fragmented Mercenary Low Solidarity High 10/17/2012 9
  • 9. 2.a. In which sector of the Goffee-Jones matrix would you place Google? Based on the dimensions of Sociability and Solidarity, culture at any organization can be divided into four types: Level of Sociability is high: Friendly working environment with small supervision. High Employees working in small clusters. Networked Communal Google Wi-Fi to keep employees connected 24/7. Sociability TGIF-meeting to celebrate team accomplishments. Fragmented Mercenary Level of Solidarity is high: Low Equitable sharing of risks. Low High ‘Boldly go where no one has gone before.’ (Leeds to Solidarity enthusiasm). ‘Innovation is our Bloodline.’ (Employees are clear about the competition). Corporate Identity ( Nooglers & Xooglers) 10/17/2012 10
  • 10. 2.b. How appropriate is that culture for the challenges confronting the company? • Changing environment Low flexibility of organisation culture because of strong culture (strong reliance on founders values) Strong culture keeps high loyalty to organization • Competition Low control: Stimulate the creation and sharing of new Googlye ideas Low control: Light supervision may lead to companies unsustainability in competitive environment (facebook, youtube) Saporito, 2011 10/17/2012 11
  • 11. 2.b. How appropriate is that culture for the challenges confronting the company? 10/17/2012 12
  • 12. 3.a. Analyse Google’s belief system. 10/17/2012 13
  • 13. 3.a. Analyse Google’s belief system. 10/17/2012 14
  • 14. 3.b. Are any parts of its paradigm out-dated? 10/17/2012 15
  • 15. 3.b. Are any parts of its paradigm out-dated? 10/17/2012 16
  • 17. Reference • Haberberg A and Rieple A.,(2008), Strategic Management, Oxford university Press NY • Goffee R and at. all., (1999), Harvard business review on managing people, Harvard Business Press USA • Google Buzz: Killed (2010-2011) International Business Times, Fri, 14 Oct 2011, Regional Business News, International Business Times, Fri, 14 Oct 2011 (http://web.ebscohost.com/ehost/detail?sid=fac1adb4-e4bd-4e60- bfb1- 8f6b18236b07%40sessionmgr11&vid=2&hid=19&bdata=JnNpdGU9ZWhvc 3QtbGl2ZQ%3d%3d#db=bwh&AN=231614%2F20111014) • www.google.com • Saporito, Bill (2011), Refreshing Google, Time177 (5), p48-49 10/17/2012 18