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DECISION-MAKING
• George R.Terry “ Decision-making is the selection
  based on some criteria from two or more possible
  alternatives”.
• Felix M.Lopez “ A decision represents a judgment, a
  final resolution of a conflict of needs, means or
  goals, and a commitment to action made in face of
  uncertainty, complexity and even irrationally”.
• Decision-making involves the process of
  establishing goals, tasks and searching for
  alternatives for a decision problem.
Characteristics of Decision-Making
1.Decision-maker has freedom to choose an alternative.
2.Decision-making may not be completely rational
3.Goal-oriented
4.Mental or intellectual process because the final decision
 is made by the decision-maker
5.Decision may be expressed in words or may be implied
 from behaviour
6.Choosing from among alternative course of operation
 implies uncertainty about the final result of each
 possible course of operation
7.Rational, thorough analysis and reasoning and weighing
 consequences of the various alternatives.
Types of Decision-Making
1. Programmed Decisions (Routine &
   Repetitive)
2. Non–Programmed Decisions
   (Unique /Unusual Problems)
3. Strategic Decisions (Crucial
   Importance-Diversification)
4. Tactical Decisions (Short term
   problems & minor ones)
Decision Making Process
Specific       Identification of       Search for     Evaluation of
Objectives     Problems                Alternatives   Alternatives




     Results                       Action              Choice of
                                                      Alternatives

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Chapter 7 Decision Making

  • 1. DECISION-MAKING • George R.Terry “ Decision-making is the selection based on some criteria from two or more possible alternatives”. • Felix M.Lopez “ A decision represents a judgment, a final resolution of a conflict of needs, means or goals, and a commitment to action made in face of uncertainty, complexity and even irrationally”. • Decision-making involves the process of establishing goals, tasks and searching for alternatives for a decision problem.
  • 2. Characteristics of Decision-Making 1.Decision-maker has freedom to choose an alternative. 2.Decision-making may not be completely rational 3.Goal-oriented 4.Mental or intellectual process because the final decision is made by the decision-maker 5.Decision may be expressed in words or may be implied from behaviour 6.Choosing from among alternative course of operation implies uncertainty about the final result of each possible course of operation 7.Rational, thorough analysis and reasoning and weighing consequences of the various alternatives.
  • 3. Types of Decision-Making 1. Programmed Decisions (Routine & Repetitive) 2. Non–Programmed Decisions (Unique /Unusual Problems) 3. Strategic Decisions (Crucial Importance-Diversification) 4. Tactical Decisions (Short term problems & minor ones)
  • 4. Decision Making Process Specific Identification of Search for Evaluation of Objectives Problems Alternatives Alternatives Results Action Choice of Alternatives