2. Vision & Mission
To partner with clients, to
discover and to harness
inherent potential of people,
process, and business
opportunities to help them
succeed
3. Credo
• Integrity – we will adhere by strict moral and ethical values while
conducting our business
• Innovation – we will bring new ideas to life for our clients thru
collaboration
• Initiative – we will be proactive in addressing challenges of our clients
• Quality – we will deliver superior degree of work excellence in our
engagement with client
• Value creation – we will accomplish win-win benefit for our clients by
innovation, improvement, and enlightenment
• Credibility – we will deliver what we promise
• Discipline – we will follow a systematic and consistent order in our
chosen area of practice & will be compliant with all regulations of the land
“It's not hard to make decisions when you know what your
values are. "
– Roy Disney
4. Key Challenges
BUSINESS PROCESS PEOPLE
• Dynamic economic • Process • High Attrition
environment complexities • Managerial
• Changing customer • Ineffective Competence of
behaviour Execution Middle level
• Customer • Compliance • High conflicts
Satisfaction & failures • Unethical practices
attrition • Processing cost
• Meeting Financial
and Operational
goals
6. Training with Samvit
• Business development & service
Training to build new business opportunities,
enhancing and embedding customer relationship,
converting enquiry into sales, closing of profitable
deals and managing customer expectation.
• Financial products
Training to Business Development, sales and Service
understand financial products wrt features,
risk factors, pricing to enable employees to sell right
products to create customer loyalty.
• Risk Management training
Training to increase awareness of various facets of risk,
organisation exposure to it and its mitigation to ensure
consistency of profitable business results
7. Training with Samvit
• Debt collection & restructuring
Training to familiarize collection strategy, recovery
process, rehabilitation of customers, portfolio
management and MIS & analytics.
• Business Problem solving
Train to equip on BPS structured framework,
knowledge of relevant tools and deployment
Business Development, sales and Service
techniques to help employees resolve these issues in-
house.
• Financial management
Training to understand key financial metrics, drivers for
cost, revenue & profit, making sound investment
decisions and effectiveness of budgeting.
8. Training with Samvit
• Corporate governance
Training to create awareness about corporate
governance background & regulations, clarifying roles
& responsibilities for upholding business ethics and
adhering to code of conduct.
• Grooming managers
Business Development, sales and Service
Training to managers to handle organization challenges
like managing conflicts, improving execution capability,
building winning teams, understanding risk &
compliance, improve tactical and operational planning.
9. Consulting with Samvit
• Business process assurance
To ensure that the organisation is delivering expected
business results and superior customer experience in
line with established company strategy, policy &
process. This is done thru diagnostic of operating
model, assessing business health, evaluating business
strategy & process.
Business Development, sales and Service
•Risk Management & compliance assurance
To assist the organisation to assess applicable risks, its
current exposure & divergence, effectiveness of
existing mitigating controls and level of compliance.
To help formulate, implement the process changes,
reporting to address the potential risk gaps.
10. Consulting with Samvit
• Effective receivable management
To support the organisation to put together a debt
management strategy, improved process for loss
mitigation, document policy, & implement better
information system to free up cash locked up in slow
or non-moving debtors.
Business Development, sales and Service
• Portfolio Due Diligence
To conduct portfolio due diligence for retail asset and
SME funding business. To understand portfolio
quality, robustness of risk & business processes,
forecast growth & loss projection; performed thru
data tape analysis, file review, branch walk through,
strategy review & management interview.
11. Samvit Advantage
• Tailored to address specific needs -- Personal, Team
and Business
• Addresses both Managerial and functional
effectiveness
• Gain from practical experience on relevant
functional and managerial competencies
• Offer problem-solving tools for handling
organization/team challenges
• Independent and Objective sales and Service
Business Development, Assessment - Current
Issues, Evaluation of Possible Alternatives &
Recommendation
• Customized to Client Needs and Solutions
Integrated to Business need
• Collaboration with Assigned Teams Right Through
from Solution Development to Execution
12. Engagement & delivery approach
• Understand the Organisation - Business objectives,
People and culture, Training needs
• Research and design the program with inputs from
training and functional supervisors
• Conceptualize the program using lectures, work
related exercises, case studies, role plays and videos.
• Effect a monitoring mechanism to review effectiveness
and implementation of training aids
• Scoping the business problem by engaging all
stakeholders
• Exploring root causes
• Brainstorm all issues and list possible solutions
• Evaluate best possible options through impact and
ease of implementation analysis
• Implement chosen solution through a pilot
• Operationalize solution and track implementation
performance
