Overview of our Business Performance Manager Service. Helping Small Businesses Increase Revenue, Reduce Costs, Improve Efficiency and Drive Innovation

2. The Business marketplace is Changing

3. Its gone from this...

4. To this

5. The Knowledge Economy is growing.
Traditional products and physical
channels are declining.
Knowledge is considered a product
and its being delivered seamlessly
over the Internet.

6. Where business is conducted is also changing

7. Business used to be
conducted here
or here

8. Now its done everywhere

9. Virtualization and Cloud
Computing has redefined how
business is conducted.
Large and Enterprise companies have
embraced Cloud Computing and are
benefiting from increased productivity and
employee satisfaction while reducing costs
significantly.

10. Business has gone
social.
People want to
collaborate and
share information
with:
• Colleagues
Collaboration breeds • Partners
innovation. Feedback from • Clients
customers improves
products and increases
productivity.

11. Social media and Increases in
collaboration have also lead competition means
to a change in customer that customer loyalty
behaviour. is at an all time low.
Businesses are
Customers are forced to become
more demanding, more customer
wanting an focused and
immediate develop with
response from the customer
businesses they demands.
buy from.

12. Changes in the business
environment means
Small businesses & start
ups are increasingly
being pressured to be
more responsive and
flexible.
At the same time they
are also being
challenged reduce costs
and become more
efficient.

13. Small businesses & startups are
changing to more customer
driven solutions that help them
address the challenges of
increasing revenue, reducing
costs and improving processes.
However, even business's that
have committed to these
principles face new and unique
challenges in their journey.

14. Small Businesses and Startups
have been slow to identify and
implement new business
processes and practices.
Small Business & Startups
need to fill the expertise gap
in new business practice
adoption at an affordable
price.

15. Our Business Performance Manager (BPM) service
can help customers successfully face these
challenges.
Business Performance
Managers work as an
extension of the customers
team. Leveraging years of
experience of working with
small businesses & startups,
they help customers plan,
measure and grow their
business.

16. Goals of a Business Performance Manager

17. These goals are achieved by focusing on our
Three Key Concepts:

18. Financial Control
Business Performance Managers
(BPM) help clients control their
cash flow by reducing costs and
improving cash collection
processes
BPM's ensure client management
team have frequent, high quality
financial data to help them make
informed decisions.
If your business does not have a
finance team BPM's can produce
your management accounts.

19. MARKET PLANNING
Getting your Marketing & Advertising
right is crucial for small businesses, it
can be the difference between
success or failure.
Business Performance Manager (BPM)
helps businesses:
•Analyzes 7P's of marketing
•Ensures Branding is aligned with
corporate vision
•Improves customer loyalty
•Introduces Inbound Marketing
strategies & Internet Marketing

20. BUSINESS PLANNING & GROWTH
Not having a Strategy and Performance
Management system in place puts
businesses at risk.
Business Reporting Manager (BPM) helps
in clients with:
• Corporate Strategy
• Business Planning/Budgets &
Forecasts
• Growth Strategies
• Employee Performance Management
• Building of new reporting systems -
Dashboards, Scorecards & KPI's

21. PROCESS IMPROVEMENT & INNOVATION
Political, cultural and technological Innovation is the introduction of new
events and trends have a profound ideas, goods, services, and practices.
impact on how business is It’s not just about new technology. It’s
conducted as they affect your about new ways of doing things: new
customers and staff. methods and new processes.
Business Performance
Managers (BPM) drive
innovation initiatives for our
clients helping increasing
productivity and efficiency.
Key Areas of focus:
• Cloud Computing
• Process Improvement
• Outsourcing options
• New Products & Markets
• Open source software options

22. TALENT MANAGEMENT
Recruiting and retaining quality staff is one of the
biggest challenges small business faces as they find it
difficult to compete with larger companies.
The workforce is changing; employees are more
demanding.
The BPM help small businesses and startups
•
• Ensure you recruit and retain the best employee's
• Implement succession management to reduce business risk
• Ensure the organizational structure is agile and able to respond to
change
• Ensure your business is fosters a culture of productivity and
innovation

23. KEY OUTPUTS OF BPM
• A Business Plan for internal performance
management.
• Continual improvement program based on
performance in Financial, Marketing, Strategy &
Talent Management Health Checks.
• Market data reports providing you bench-
marked insight on how your business is
performing compared to similar businesses.
• Regular Strategy "Deep Dive" sessions review
performance and set your business expectations
in for the next six months and beyond.

24. KEY BENEFITS OF BPM
•Gives you tools to manage your business more effectively.
•Shows you how to improve your business's profitability.
•Gives you guidance on how solve your business problems.
•Provides you with advice on how to grow your business

25. We offer two levels of Business Performance Manager
service depending on the size of the business.
Core Hours Dedicated to your Business:
Seeds & Start-ups: 10 hours per month minimum
Established Small Business: 20 hours per month minimum
Work is delivered on site or virtually depending on your
location.
Business Performance Managers are available via email and
telephone outside of their core hours if required.

26. Contact Us
www.arinobe.com bpm@arinobe.com
0203 286 7829 +447825 002 908
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