portfolio of Arjan Helmer, user experience designer/researcher based in Amsterdam, The Netherlands. Currently looking for new job opportunities.

1. PORTFOLIO
arjan helmer // design for interaction
portfolio of arjan helmer | 1

2. TABLE OF CONTENTS
CONTACT ADVISOR msc graduation project............................ 4
MATCH winner ikea innovation contest 2008.................................... 6
NELSON interactive pet in the shape of a ball................................. 8
BP HOME blood pressure monitor.................................................. 10
PHILIPS FUTURE design strategy tool...................................... 12
DONOR REGISTER registration experience............................. 14
TAG ACCESSORIES ecommerce website.................................. 16
KNOWYOURHISTORY ecommerce website........................... 18
MACHEO BENEFIT ticket sales website .................................. 20
2 | portfolio of arjan helmer portfolio of arjan helmer | 3

3. Concept generation
Explorative user research
Creation of personas
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Rough usertesting of paper
prototypes
CONTACT ADVISOR MSc Graduation project
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Creation of application concepts that shows the potential of combining social networking and
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communication that can help business professionals in their work.
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Design concept proposals
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How can information from social networks aid a
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business professional in the process of initiating a
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communication session?
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Final demonstration movie of concepts
RESEARCH
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A creative session was held to obtain more insights - The contacts in a shown contactlists are related
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into the professional usergroup, their wishes, needs to the tasks you are performing at this moment in
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and views on communication in their professions. time and shows the people relevant to the user at
It was found that professional social software this moment in time. It can also give suggestions
communication tools are often not flexible enough, of people in the organization that could also be
missing up to date information and are only helpfull to this current task.
adopted by a small part of the company.
- When someone calls or a call is received, the
DESIGN information and options that are shown in the
A final concept called ‘Alcatel-Lucent Contact interface depend on your relationship to the
Advisor’ was developed. Instead of letting a user person (e.g. close colleague, stranger, etc).
declare its own relations to people, as in a social
network application as LinkedIn, the calling logs - Tag contacts with information and include at which
and email traffic is used to build a social graph time or event you want to be reminded of this.
automatically. This social graph and his current
context is used by the application to act smarter. watch the demonstration movie at:
Three design-concepts were developed and www.arjanhelmer.nl/alcatellucent
presented in a demonstration movie:
4 | portfolio of arjan helmer portfolio of arjan helmer | 5