eGovernment 2020 Vision Study, 16 Feb 2009

e-Gov 2020 VISION STUDY: Strategic Guidance for European Policy Ministerie van Binnenlandse Zaken, 16/02/09 Maarten Botterman Rathenau Institute

Scope of Work ,[object Object],[object Object],Source: UN, 2008, and many others First generation Second generation eGovernance Public value

Project approach ,[object Object],[object Object],[object Object],[object Object],[object Object]

Contextual dimensions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Policy dimension ,[object Object],[object Object]

Citizens and firms are empowered ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benevolent Bureaucracy ,[object Object],[object Object]

Value for Citizens A vision of public governance in 2020 Maarten Botterman, GNKS Consult Rathenau Institute

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],and is supported and enabled by ICT Governance in 2020 is about:

Evolving policy goals of government ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What does this mean? characteristics of governance in 2020

Fully joined up, and networked organisations ,[object Object],[object Object],[object Object]

Responsiveness to user needs and wants: personalised services ,[object Object],[object Object],[object Object],[object Object]

More open, participative and democratic government ,[object Object],[object Object],[object Object],[object Object]

New forms of managing, evaluating and improving performance ,[object Object],[object Object],[object Object],[object Object]

In summary ,[object Object],[object Object]

What’s next ? Towards the Swedish Presidency Rathenau Institute

[object Object],[object Object],[object Object],[object Object],Priority Area I – eGovernment Supporting the single market DRAFT – FOR FURTHER DISCUSSION WITH THE MEMBER STATES AND THE COMMISSION

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Priority Area II – Empowering Citizens and Businesses DRAFT – FOR FURTHER DISCUSSION WITH THE MEMBER STATES AND THE COMMISSION

[object Object],[object Object],[object Object],[object Object],[object Object],Priority Area III – Enabling Administrative Efficiency and Effectiveness DRAFT – FOR FURTHER DISCUSSION WITH THE MEMBER STATES AND THE COMMISSION

For more information [email_address] http://egov2020.ning.com/ Rathenau Institute

eGovernment 2020 Vision Study, 16 Feb 2009

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eGovernment 2020 Vision Study, 16 Feb 2009