1. Tech Investments
#NACADA13 - Salt Lake City
Tobiah Deutsch - Senior Academic Advisor
School of Information Studies - Univeristy of Wisconsin-Milwaukee
2. Need for Tech...
To effectively support current student
services, we need to make
investments in student technical
support.
● Needs are changing!
● How much can we spend?
3. ● Desktop Capture - Camtasia Relay
● Online Storage - Xythos
● Student Lounge - Desire2Learn
● Survey Tools - Qualtrics
● Virtual Desktop - XenDesktop/Citrix
● Media Streaming - MediaFly/BitGravity
● Web Conferencing - GoToMeeting
● CRM - SugarCRM
What do we use?
4. Desktop Capture
● Camtasia Relay
● Records your desktop
● Send instant video to anyone
● Great for “How To” videos and
asynchronous presentations
● Investment Cost: $$
5. File Storage
● Xythos
● Online cloud storage
● Accessible from anywhere with
internet connection
● Shareability with others
● Investment Cost: $$$
6. Student Lounge
● Desire2Learn
● Need for student connections
● Allow for students to talk online about…
○ Course experience
○ Share advice
○ Ask opinions
● Investment Cost: $
8. Virtual Desktops
● Citrix XenDesktop
● VDI (Virtual Desktop Infrastructure)
● Allows students to access costly software
for FREE, ANYWHERE on ANY device!
● Investment Cost: $$$
9. Video Streaming
● BitGravity and MediaFly
● Archive and stream media to
any web enabled device
● BitGravity: Used to stream HD
to our students world wide
● MediaFly: Archives and
delivers media
● Investment Cost: $$$
10. Web Conferencing
● GoToMeeting
● Meet with online students
● Use audio, video, and share desktop
● Record sessions for later viewing
● Meet 1-on-1 or in small groups
● Investment Cost: $
11. CRM
(Constituent Relationship Management)
● SugarCRM
● Track students through academic programs
● Centralize student information
● Easily share information between advisors
and administrative staff
● Investment Cost: $$
