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The Crisis Communication Plan

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The Crisis Communication Plan  
CRISIS INVENTORY Ashley Souza ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CRISIS INVENTORY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DESIGN THE COVER PAGE Ashley Souza ,[object Object],[object Object],[object Object],[object Object],[object Object]
Writing the Introduction Jeanette Melahouris ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Preparing the Acknowledgments Jeanette Melahouris ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Purpose and Objectives Bill King ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Publics Corey Spellman ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Publics Corey Spellman ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identifying Crisis Team Kim Derr ,[object Object],[object Object],[object Object],[object Object]
Identify Media Spokesperson Kim Derr ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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The Crisis Communication Plan

  • 1. The Crisis Communication Plan  
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Notes de l'éditeur

  1. Crisis Team directory identifies who the team is    - some beleive its important to have all crisis team info near the begining of crisis plan        * right after cover page, intro, and acknowledgments - contact info such as number. email address contact information - should always have backup information too like neighbor of family members contact info   
  2. Medias spokesperson represents the company and speaks of behalf of company should have spokesperson and back up person who knows all of the info in case something happens  important to have criteria for selection process power to make decisions and be accessible throughout crisis must be articulate, able to talk clearly and be polite  rational, concerned and empathetic  when more then one person all need to talk in one voice, deliver the same info since its such an important role, imporant to interview sample question to see how they deal w ith press