2. What area are you from?
What area are you from?
Answer Options
Response
Percent
Response
Count
Minneapolis 12.5% 13
St. Paul 3.8% 4
Metro 4.8% 5
Metro West 11.5% 12
Willmar 2.9% 3
Mankato 5.8% 6
N/A 58.7% 61
answered question 104
skipped question 0
3. How long have you owned your
computer from PCs4People?
How long have you owned your computer from
PCs4People?
Answer Options
Response
Percent
Response
Count
1 month or less 11.8% 12
More than 1 month but less than 6
months
30.4% 31
More than 6 months but less than 1
year
16.7% 17
1 year or longer 41.2% 42
answered question 102
skipped question 2
4. Please rate how much you agree or
disagree with the following statements:
Please rate how much you agree or disagree with the following statements:
Answer Options Strongly Agree Agree
Neither Agree
nor Disagree
Disagree
Strongly
Disagree
Response Count
I am satisfied overall with my computer. 48 29 13 8 5 103
I am able to use the computer on my own. 46 44 3 8 2 103
The computer age and speed is good enough for my needs. 34 26 20 18 6 103
The amount of money I paid for the computer was fair. 59 34 5 4 1 103
My computer is currently working properly. 34 31 6 16 13 100
The computer has made a significant difference in my life. 39 36 16 6 6 102
The computer has made a significant difference in my family's life. 32 27 23 4 12 98
answered question 103
skipped question 1
5. On average how many hours per day is
your computer used?
On average how many hours per day is
your computer used?
Answer Options
Response
Percent
Response
Count
It isn't used everyday 9.8% 10
1-2 hours 29.4% 30
3-4 hours 24.5% 25
5-7 hours 18.6% 19
8-10 hours 10.8% 11
More than 10 hours 7.8% 8
answered question 102
skipped question 2
6. How many people use the computer in
your home?
Out of 101 total answers
7. Do you currently have internet access
on your computer?
Answer Options
Response
Percent
Response
Count
Yes 83.3% 85
No 16.7% 17
answered question 102
skipped question 2
8. What type of internet do you have?
What type of internet do you have?
Answer Options
Response
Percent
Response
Count
Dial up 6.5% 6
High Speed 83.7% 77
Do not have internet 9.8% 9
answered question 92
skipped question 12
9. Who is your internet provider?
Who is your internet provider?
Answer Options
Response
Percent
Response
Count
Quest 9.0% 8
Verizon 1.1% 1
NetZero 0.0% 0
Comcast 28.1% 25
Sprint 0.0% 0
Earthlink 0.0% 0
AT&T 0.0% 0
AOL 1.1% 1
Do not have internet 5.6% 5
Other (please specify) 55.1% 49
answered question 89
skipped question 15
10. Did you get internet when you received
your computer but decided to cancel or
suspend the service?
Answer Options
Response
Percent
Response
Count
Yes 15.8% 6
No 84.2% 32
answered question 38
skipped question 66
11. What is the main reason you decided
to not have internet connection for
your computer?
What is the main reason you decided to not have
internet connection for your computer?
Answer Options
Response
Percent
Response
Count
I can't afford it 27.3% 6
I don't need it 4.5% 1
I don't know how to use it 0.0% 0
I don't know how to set it up 4.5% 1
N/A 40.9% 9
Other (please specify) 22.7% 5
answered question 22
skipped question 82
12. Have you received computer training
for your computer?
Answer Options
Response
Percent
Response
Count
Yes 26.3% 26
No 73.7% 73
answered question 99
skipped question 5
13. Where did you receive the computer
training?
Answer Options
Response
Percent
Response
Count
Local Library
8.0% 2
Other (please
specify)
92.0% 23
answered question 25
skipped question 79
14. How do you and your family use your
home computer? (all that apply)
Answer Options
Response
Percent
Response
Count
Job searches 33.3% 33
Research for school
work
27.3% 27
Writing papers for
school work
29.3% 29
Playing games 34.3% 34
Checking email 33.3% 33
Writing letters 10.1% 10
Writing resume 11.1% 11
Travel plans 5.1% 5
Reading the news,
weather, etc.
9.1% 9
Looking at pictures 10.1% 10
Social networking 38.4% 38
Downloading music 9.1% 9
Watching movies or
TV
12.1% 12
Other (please
specify)
49.5% 49
answered question 99
skipped question 5
15. Do you have children under the age of
18 living in your home?
Answer Options
Response
Percent
Response
Count
Yes 54.5% 55
No 45.5% 46
answered question 101
skipped question 3
16. Do children under the age of 18 living
in your home use the computer?
Answer Options
Response
Percent
Response Count
Yes 52.1% 49
No 42.6% 40
N/A 5.3% 5
answered question 94
skipped question 10
17. Please rate how much you agree or disagree
with the following statements:
Answer Options Strongly Agree Agree
Neither Agree
nor Disagree
Disagree
Strongly
Disagree
Response
Count
PCs4People staff was knowledgeable & skilled. 47 39 11 3 2 102
PCs4People staff was friendly & helpful. 54 38 6 4 0 102
PCs4People staff gave me useful suggestions &
recommendations.
38 19 13 24 8 102
Overall, the services I received met my expectations.
46 38 8 8 2 102
I would refer a friend to PCs4People. 55 36 3 5 2 101
answered question 102
skipped question 2
