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Social Media & The NEW Face of Public Relations Hamburg, Germany August 11, 2010 Brought to you by News Aktuell & PR Newswire Follow The Conversation Twitter Hashtag #naprn
Michael Pranikoff Global Director,  Emerging Media PR Newswire michael.pranikoff@prnewswire.com www.delicious.com/michaelpranikoff Twitter / @mpranikoff
Today’s Agenda ,[object Object]
 Social Media facts and fictions
 Best Practices – are they different in the US vs. Europe?
 Getting down to business – tips and tools for the new era of communications
How Can PR Newswire be of assistance?
Time for some Crystal Ball Gazing....What does the Future Hold? Follow The Conversation Twitter Hashtag#naprn
Are They YOUR Influential's?  #1 Reaching the Influencers
Influencers #1 Reaching the Influencers
Rise of Citizen Journalism Major dailies  go online First fax machine Email becomes standard Podcasts  Precursor to internet developed Apple Mac Email, internet go mobile. First press release over newswire IM-ing goes global First transatlantic phone call via cable Cell phone network launched Rise of social networks Google becomes verb Web free to all TV = Mainstream JFK, Vietnam, Moon Satellites transmit programming Drudge Breaks Lewinsky User-generated content explodes A Rapidly Changing World “i“ Everything
Old School New School
Follow The Conversation Twitter Hashtag#naprn
Follow The Conversation Twitter Hashtag#naprn
Follow The Conversation Twitter Hashtag#naprn
QQ Facebook Friendster Wretch Zing Orkut hi5 Mixi Cyworld #2 Social Media Trends – In the USA and Around the World
   Source: InSites Consulting 72% of Internet users are part of at least one social network, which translates to 940 million users worldwide.
500 Million Facebook users Worldwide 70% Outside the US
Pew Research Center’s ,[object Object]
 30% get news through Social Networks
 6% get news via Twitter feeds500 Million Facebook users Worldwide 70% Outside the US
Social network that is Best Known in Europe Facebook 68% Hyves 96% Facebook 98% Facebook 90% Facebook 83% Users 72% Facebook 95% Facebook 94% 73% Facebook 95% Facebook 98% Hi5 97% Facebook N per country = About 200
Social network site with Highest  Penetration of population in Europe Facebook 22% Hyves 63% Facebook 72% Hi5 60% Facebook 29% Users 72% Facebook 57% Facebook 67% 51% Facebook 71% Facebook 73% Hi5 61% Facebook N per country = About 200 2010
Many  Voices… Many Opinions
New  World, New Mindset Image Credit: http://www.sonofthesouth.net/revolutionary-war/maps/new-world-map-1808.jpg
Photo Credit: http://www.invisiblepr.com/search/el%20bocho%20beyond%20borders%20cnn/
Journalist Journalist Journalist Follow The Conversation Twitter Hashtag#naprn
Traditional Public Relations  Model The model has changed.... Follow The Conversation Twitter Hashtag#naprn
Principles to Communicating Your Message Today ,[object Object]
Make your contentEasy To View
Make your contentEasy To UseFollow The Conversation Twitter Hashtag#naprn
Mainstream Media Pickup Blogs / Twitter / Online Pubs Immediate Online Pickup Weekly Trade Pubs Monthly Trades Quarterly Pubs / Journals Search Share Blog  Release Goes Out over PRNewswire The Long Tail of Public Relations Press Release Conversation Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Head Traditional Media Reaching Billions Reach MILLIONS Online  Media SEARCH Tail  Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
The Long Tail of Public Relations Over Six Months Amount of Coverage What Needs to happen today – Shorter Releases on a more regular basis Time From Origination Created by: Michael Pranikoff, PR Newswire Director of Emerging Media
Consistent Communications Matters
News Traffic Landscape Yahoo ranks as the top global news site. Google News is the second largest online news property in the world in terms of traffic.  Yahoo News Google News New York Times CNN China’s QQ.com BBC MSN Follow The Conversation Twitter Hashtag#naprn
Journalists & News Search  The press as well as prospects are using news search engines ,[object Object]
 92% for article research
 81% to do searching
 76% to find new sources, experts
73% to find press releasesSources: Middleberg/Ross Survey and Pew Internet and American Life Project
Building the Foundation SEO Follow The Conversation Twitter Hashtag#naprn
Search engine users’ habits Half of all search engine users enter only a single query at a time. A typical user visits only the top 3 search results. 55% of users only visited 1 result! Only 19% of visitors clicked through to a second page from their search result. Searchers reported over half of search results were not relevant to what the searcher wanted! Source: SEOMoz.org Follow The Conversation Twitter Hashtag#naprn
Tips for SEO & News Releases ,[object Object],  Characters to allow for the ReTweet ,[object Object]
 Think Keyword Phrases not Keywords – 42% of searches performed use 3-5 Keywords – Comscore
 Use links in releases – Deep Links!  Concentrate those links in the first 3 paragraphs of the release. ,[object Object]
Visibility Photo credit: http://www.flickr.com/photos/fortphoto/1746927016/
Case Study
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Shape the conversation by participating in it
65% Of consumers have had a digital experience change their opinion about a brand august  2009 Follow The Conversation Twitter Hashtag#naprn
Use Social Media to make your content directional
Engagement The 3 I’s of Engagement ,[object Object]
Intimacy– The affection a person holds for a brand
Influence– The likelihood a person is to advocate on behalf of the brand Photo credit: http://www.flickr.com/photos/juantheflyfactory/3417503039/
Identifying the  Audience Where are they gathering?  What are they talking about?
Case Study
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Case Study
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Created by: Michael Pranikoff, PR Newswire GlobalDirector of Emerging Media
Virgin America MNR
Virgin America MNR
http://mediacenter.motorola.com/content/detail.aspx?ReleaseID=12060&NewsAreaID=17 Virgin America MNR
Using multimedia in your releases increases  journalist and public engagement  by 35%. According to internal sample research comparing press releases that contain multimedia with those that do not. Follow The Conversation Twitter Hashtag#naprn
SEO & Social Media Are Buddies  Photo credit: http://www.flickr.com/photos/tambako/2387498031/
How Will You Measure Your Success? Photo Credit: http://www.flickr.com/photos/ppdigital/2327029777/
Listen
Examine     Activity the
Audit first what’s working, what meets objectives, and Align ACTIONS with GOALS
How Do you Manage / Control your Corporate Identity in a Crisis Situation?
Case Study

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Hamburg – Social Media & The New Face of PR

Notes de l'éditeur

  1. The past 50 years have been witness to a remarkable evolution of communications. Modern-day communications began modestly in the 1950s with the introduction of what were at the time technological breakthroughsThe 1960s were noteworthy for cementing TV as THE communications medium and introducing a new technology that one could argue is already a relic in today’s worldBreakthroughs in the 1970s allowed for greater global access to information, while the 1980s saw the first signs personal and mobile communications technologyHowever, the communications evolution turned revolution in the 90s with an explosion of new media forms. Internet became accessible to all, even grandma got an email account, and outlets like the Drudge Report legitimized online news. Today, it seems that new media forms are introduced daily. You need a scorecard to keep up. For communicators, this rapid change can be overwhelming, but also a tremendous opportunity as vast audiences can be reached with great intimacy
  2. It’s a rapidly changing world. Modern-day communications began modestly in the 1950s with the introduction of what were at the time technological breakthroughs
  3. However, the communications evolution turned revolution in the 90s with an explosion of new media forms. Internet became accessible to all – and with access, lowered the bar to communicate messages. It allowed almost anyone to become a media outlet, sometime regardless of qualifications or integity. Today, it seems that new media forms are introduced daily. You need a scorecard to keep up. For communicators, this rapid change can be overwhelming, but also a tremendous opportunity as vast audiences can be reached with great intimacy….but there are no rules and the roadmap changes constantly with faster innovation.
  4. There are a wide range of social networks across Asia, but Facebook has been making tremendous progress is almost all markets. (Facebook is banned in China, but Facebook clone Xiaonei has seen tremendous growth). If current trends hold, Facebook will overtake Orkut in India sometime later this year. Facebook’s prominence comes for a number of reasons, including the high mobile platform, which has proved popular in numerous markets. In Indonesia, for example, Facebook surpassed Friendster largely thanks to people with cheap Blackberry-style phones from China using Facebook while stuck in Jakarta traffic.
  5. 200 million active users worldwide30% of users are from the US2nd most visited web site in the world850 million photos, 7 million videos, and 28 million pieces of content are uploaded each monthMore than 95% of Facebook members have used at least one application built on Facebook PlatformMore than 4 million users become fans of Pages each day
  6. 200 million active users worldwide30% of users are from the US2nd most visited web site in the world850 million photos, 7 million videos, and 28 million pieces of content are uploaded each monthMore than 95% of Facebook members have used at least one application built on Facebook PlatformMore than 4 million users become fans of Pages each day
  7. Social networking, blogs, and video / data sharing created Many voices all speaking at once with many opinions. The challenge for organizations today is learning how to leverage the new media to create a cycle of communication that links and feeds on itself.
  8. It’s a New World and New Communications Mindset is needed. Today’s communication environment is about reaching a mass audience on an individual basis. Interactivity and intimacy are keys to success. The exchange of ideas helps to inflame interest and promote passion.
  9. Thus, important to fully understand/leverage how information is received/digested throughout the communications cycleGlobalRegional Local
  10. Reporters are no longer the sole “gatekeeper” of information. Organizations now have an opportunity to communicate beyond the media and directly with consumers and investors, worldwide. While traditional media still holds sway, big dividends are yielded when savvy communicators embrace the new generation of citizen journalists, bloggers and participants in social networks.
  11. When we as communicators distribute news online, we are often looking at raising the visibility of an issue or campaign. Visibility is one of those things that we have measured for a long time in clips and hits.
  12. As in the last slide from the Nielsen study on the White House, Engagement is increasingly one of the most important things that we can measure.
  13. The objective is to have those of influence take notice, whether it is a reporter at The Wall Street Journal, your industry’s top blogger, or a single customer in SaskatoonGoal is to develop communications plans that empower the audience to want to own the message and create momentum that links and feeds on itself