3. January 2017 / Page 2marketing.scienceconsulting group, inc.
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How profitable is ad fraud? EXTREMELY
Source: https://hbr.org/2015/10/why-fraudulent-ad-
networks-continue-to-thrive
“the profit margin is 99% … [especially
with pay-for-use cloud services ]…”
Source: Digital Citizens Alliance Study, Feb 2014
“highly lucrative, and profitable… with
margins from 80% to as high as 94%…”
4. January 2017 / Page 3marketing.scienceconsulting group, inc.
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How scalable are fraud operations? MASSIVELY
Cash out sites are massively scalable
131 ads on page
X
100 iframes
=
13,100 ads /page
One visit redirected dozens of times
Known blackhat
technique to hide
real referrer and
replace with faked
referrer.
Example how-to:
http://www.blackhatworld.co
m/blackhat-seo/cloaking-
content-generators/36830-
cloaking-redirect-referer.html
Thousands of requests per page
Single mobile app calling 10k impressions
Source: Forensiq
5. January 2017 / Page 4marketing.scienceconsulting group, inc.
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Example – AppNexus cleaned up 92% of impressions
Increased CPM prices
by 800%
Decreased impression
volume by 92%
Source: http://adexchanger.com/ad-exchange-news/6-months-after-fraud-cleanup-appnexus-shares-effect-on-its-exchange/
260 billion
20 billion
> $1.60
< 20 cents
“pity those advertisers who bought before the cleanup”
6. January 2017 / Page 5marketing.scienceconsulting group, inc.
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Methbot eats $1 in $6 of $10B video ad spend
Source: Dec 2016 WhiteOps Discloses Methbot Research
“the largest ad fraud discovered to date,
a single botnet, Methbot, steals $3 - $5
million per day, $2 billion annualized.”
1. Targets video ad inventory
$13 average CPM, 10X
higher than display ads
2. Disguised as good publishers
Pretending to be good
publishers to cover tracks
3. Simulated human actions
Actively faked clicks, mouse
movements, page scrolling
4. Obfuscated data center origins
Data center bots pretended to
be from residential IP addresses
8. January 2017 / Page 7marketing.scienceconsulting group, inc.
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Digital Ad Fraud is Hitting All Time Highs
Digital ad SPEND
Source: IAB 2016 F1H Report
$ billions
9. January 2017 / Page 8marketing.scienceconsulting group, inc.
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Ad fraud is now the largest form of crime
$20 billion
Counterfeit
Goods U.S.
$18 billion
Somali
pirates
$70B 2016E
Digital Ad
Spending
Bank
robberies
$38 million
$31 billion
U.S. alone
$1 billion
ATM
Malware
Payment Card
Fraud 2015
$22 billion
Source: Nilson
Report Dec 2016
Source: ICC, U.S.
DHS, et. al
Source: World
Bank Study 2013
Source:
Kaspersky 2015
$7 in $100$3 in $100
“this is a
PER YEAR
number”
Digital Ad Fraud
Source: IAB H1 2016
$44 in $100
10. January 2017 / Page 9marketing.scienceconsulting group, inc.
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CPM/CPC buckets (91% of spend) are most targeted
Impressions
(CPM/CPV)
Clicks
(CPC)
Search
27%
91% digital spend
Display
10%
Video
7%
Mobile
47%
Leads
(CPL)
Sales
(CPA)
Lead Gen
$2.0B
Other
$5.0B
• classifieds
• sponsorship
• rich media
(89% in 2015)
Source: IAB 1H 2016 Report
(86% in 2014)
11. January 2017 / Page 10marketing.scienceconsulting group, inc.
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Two key ingredients of CPM and CPC Fraud
Impression
(CPM) Fraud
(includes mobile display, video ads)
1. Put up fake websites and load
tons of display ads on the pages
Search Click
(CPC) Fraud
(includes mobile search ads)
2. Use fake users (bots) to
repeatedly load pages to
generate fake ad impressions
1. Put up fake websites and
participate in search networks
2. Use fake users (bots) to type
keywords and click on them
to generate the CPC revenue
screen shots
of fake sites
13. January 2017 / Page 12marketing.scienceconsulting group, inc.
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Websites – spectrum from bad to good
Ad Fraud Sites
Click Fraud Sites
100%
bot
mostly
human
Piracy Sites
Premium
Publishers
Sites w/
Sourced Traffic
“fraud sites” “sites w/ questionable practices” “good guys”
“real content that real
humans want to read”
14. January 2017 / Page 13marketing.scienceconsulting group, inc.
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Identical fraud sites made by template
100%
bot
15. January 2017 / Page 14marketing.scienceconsulting group, inc.
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Countless fraud domains used to commit ad fraud
http://analyzecanceradvice.com
http://analyzecancerhelp.com
http://bestcanceropinion.com
http://bestcancerproducts.com
http://bestcancerresults.com
http://besthealthopinion.com
http://bettercanceradvice.com
http://bettercancerhelp.com
http://betterhealthopinion.com
http://findcanceropinion.com
http://findcancerresource.com
http://findcancertopics.com
http://findhealthopinion.com
http://finestcanceradvice.com
http://finestcancerhelp.com
http://finestcancerresults.com
http://getcancerproducts.com
100M+ more
sites like these,
designed to profit
from high value
display, video,
and mobile ads
17. January 2017 / Page 16marketing.scienceconsulting group, inc.
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Bots are automated browsers used for ad fraud
Headless Browsers
Selenium
PhantomJS
Zombie.js
SlimerJS
Mobile Simulators
35 listed
Bots are made from malware
compromised PCs or headless
browsers (no screen) in datacenters.
Bots
18. January 2017 / Page 17marketing.scienceconsulting group, inc.
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Bots range in sophistication, and therefore cost
Javascript installed
on webpage
Malware on PCsData Center BotsOn-Page Bots
Headless browsers
in data centers
Malware installed on
humans’ devices
Less sophisticated Most sophisticated
Source: AdAge/Augustine Fou, Mar 2014 Source: Forensiq Source: Augustine Fou, Oct 2015
“not many people know that the official industry lists
of bots catch NONE of these bots, not one.”
1 cent CPMs
Load pages, click
10 cent CPMs
Fake scroll, mouse
movement, click
1 dollar CPMs
Replay human-like mouse
movements, clone cookies
19. January 2017 / Page 18marketing.scienceconsulting group, inc.
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Any device with chip/connectivity can be used as a bot
Traffic cameras
used as botnet
(Engadget, Oct 2015)
mobile devices
connected
traffic lights
connected cars
thermostat connected fridge
Security
cams used as
DDoS botnet
(Engadget, Jun 2016)
(TechTimes, Sep 2016)
20. “The equation of ad fraud is simple:
buy traffic for $1 CPMs, sell ads for
$10 CPMs; pocket $9 of pure profit.”
22. January 2017 / Page 21marketing.scienceconsulting group, inc.
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Fraud bots are NOT on any list
user-agents.org
bad guys’ bots
2%
Source: GroupM, Feb 2017
bot list-matching
4%
Source: IAB Australia, Mar 2017
400
bot names in list
“not on any list”
disguised as popular
browsers – Internet
Explorer; constantly
adapting to avoid
detection
10,000
bots observed
in the wild
23. January 2017 / Page 22marketing.scienceconsulting group, inc.
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Three main types of bot / fraud detection
In-Ad
(ad iframes)
On-Site
(publishers’ sites)
• Used by advertisers
to measure ad
impressions
• Limitations – tag is in
foreign iframe, severe
limits on detection
ad tag / pixel
(in-ad measurement)
javascript embed
(on-site measurement)
In-Network
(ad exchange)
• Used by publishers to
measure visitors to pages
• Limitations – most
detailed and complete
analysis of visitors
• Used by exchanges to
screen bid requests
• Limitations – relies on
blacklists or probabilistic
algorithms, least info
ad
served
bot
human
fraud site
good site
24. January 2017 / Page 23marketing.scienceconsulting group, inc.
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5% bots doesn’t mean 95% humans
good publishers
ad exchanges/networks
volume bars (green)
Stacked percent
Blue (human)
Red (bots)
red v blue trendlines
26. January 2017 / Page 25marketing.scienceconsulting group, inc.
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How Fraud Harms
Good Publishers
27. January 2017 / Page 26marketing.scienceconsulting group, inc.
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Significant ad revenue stolen from publishers
1. Bots collect “cookie” 2. Bots cause ad
impressions on
fake sites.
www.nejm.org healthsiteproductionalways.com
28. January 2017 / Page 27marketing.scienceconsulting group, inc.
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http://www.olay.co
m/skin-care-
products/OlayPro-
X?utm_source=msn
&utm_medium=cpc
&utm_campaign=Ol
ay_Search_Desktop
Bad guys pretend to be good publishers’ sites
Click thru URL
passes fake source
“utm_source=msn”
buy eye cream online
(expensive CPC keyword)
1. Fake site that
carries search ads
Olay.com ad in
#1 position
2. search ad
served, fake click
Destination page
fake source declared
3. Click through to
destination page
29. January 2017 / Page 28marketing.scienceconsulting group, inc.
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Bad measurements wrongly accuse publishers
Publisher clearly does not have 90% bots and never had
“you have low viewability”
“you have 90% bots”
• We want a refund
• We won’t pay
• We want make-goods
30. January 2017 / Page 29marketing.scienceconsulting group, inc.
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Best Practices of Good Publishers
1. Reduce/eliminate shortcuts – mainstream publisher
never sources traffic, never uses audience extension or
other practices that artificially inflate impressions
2. Protect data and reputation – news publisher purged 30+
trackers from their sites to minimize “data leakage” and
stopped selling remnant/unsold inventory on exchanges
3. Consistently prove ROI – specialty publisher limited ads
to 3 per page, lazy loads all ads, filters all known bots by
name; better business outcomes proven over time
“hard work and consistency will pay off”
31. January 2017 / Page 30marketing.scienceconsulting group, inc.
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How Fraud Harms
Advertisers
32. January 2017 / Page 31marketing.scienceconsulting group, inc.
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How many clicks/sessions/views do you want?
click on links
load webpages tune bounce rate
tune pages/visit
“bad guys’ bots are advanced enough to fake most metrics”
33. January 2017 / Page 32marketing.scienceconsulting group, inc.
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What click through rates are you shooting for?
Programmatic display
(18-45% clicks from advanced bots)
Premium publishers
(0% clicks from bots)
0.13% CTR
(18% of clicks by bots)
1.32% CTR
(23% of clicks by bots)
5.93% CTR
(45% of clicks by bots)
Campaign KPI: CTRs
34. January 2017 / Page 33marketing.scienceconsulting group, inc.
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Want 100% viewability? 0% NHT (bots)?
Bad guys cheat and stack
ALL ads above the fold to
make 100% viewability.
“100% viewability?
Sure, no problem.”
AD
• IAS filtered traffic,
• DV filtered traffic
• Pixalate filtered traffic,
• MOAT filtered traffic,
• Forensiq filtered traffic
“0% NHT?
Sure, no problem.”
35. January 2017 / Page 34marketing.scienceconsulting group, inc.
linkedin.com/in/augustinefou
Best Practices of Savvy Advertisers
“don’t assume your agency took care of it”
• Challenge all assumptions – don’t assume someone else
“took care of it.” Verify, by demanding line-item detailed
reports, because fraud hides easily in averages
• Check your Google Analytics - question anything that looks
suspicious; more details that can reveal fraud and waste
• Corroborate measurements – measure different parameters
together and see if they still make sense together; reduce
false positives or negatives
• Use conversion metrics – CPG client uses click-and-print
digital coupons; pharma client uses doctor finder zip code
searches, plus clicks to doctor pages; retailers use sales
36. January 2017 / Page 35marketing.scienceconsulting group, inc.
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Implications for
Digital Media
37. January 2017 / Page 36marketing.scienceconsulting group, inc.
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Humans block ads; fraud bots don’t
Comparing high human vs high bot samples
96% bots
sample
42%
ad blocked
1%
ad blocked
93% human
sample
Comparing ad blocking vs non-ad blocking samples
ad blocking
ON
ad blocking
OFF
38. January 2017 / Page 37marketing.scienceconsulting group, inc.
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Ad impressions served mostly to bots
Total Human Users
– 115 million
Visitors (U.S. Only)
U.S. Internet
– 285 million
Source: eMarketer 2016 estimate Source: Distil Networks 2015
Adblock Users (humans)
– 45 million
Source: PageFair / Adobe 2015
“subtracting adblocking humans, your open exchange ad impressions are
being served to a population that is disproportionally non-human.”
Non-Human Traffic (NHT) HUMAN VISITORS
ads served
“fraud sites” “sites w/ questionable practices” “good guys”
Websites
3% IVT caught by
industry lists
39%Ad blocking humans
71% 29%
39. January 2017 / Page 38marketing.scienceconsulting group, inc.
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No matter how much traffic, bots don’t convert
102,231 sessions
0 sessions
goal events – no change
bot traffic turned off
bot traffic turned off
40. January 2017 / Page 39marketing.scienceconsulting group, inc.
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Other Hidden Dangers
41. January 2017 / Page 40marketing.scienceconsulting group, inc.
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Analytics are messed up by fake data
7% conversion rate 13% conversion rate
artificially low actually correct
42. January 2017 / Page 41marketing.scienceconsulting group, inc.
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Real human audiences stolen from publishers
specialized audience:
human oncologists
jco.ascopubs.org
specialized audience can
be targeted elsewhere
“cookie matching”
(by placing javascript on your site)
43. January 2017 / Page 42marketing.scienceconsulting group, inc.
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In-ad measurements could be entirely wrong
Publisher Webpage
publisher.com
Foreign Ad iFrames
adserver.com
Cross-domain (XSS) security
restrictions mean iframe cannot:
• read content in parent frame
• detect actions in parent frame
• see where it is on the page
(above- or below- fold)
• detect characteristics of the
parent page
1x1 pixel
js ad tags
ride along
inside iframe
incorrectly reported as
100% viewable
44. January 2017 / Page 43marketing.scienceconsulting group, inc.
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On-site Javascript poses gaping security risks
Source: https://www.exchangewire.com/blog/2016/05/19/%E2%80%8Bon-site-javascript-trackers-open-gaping-security-holes/
45. January 2017 / Page 44marketing.scienceconsulting group, inc.
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From our First-hand Data
46. January 2017 / Page 45marketing.scienceconsulting group, inc.
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Traffic surges caused by bots vs real humans
Caused by bots
Caused by humans
“end of month
traffic fulfillment”
News site
47. January 2017 / Page 46marketing.scienceconsulting group, inc.
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Publishers taking action to reduce bots
Publisher 1 – stopped buying traffic
Publisher 2 – filtered data center traffic
48. January 2017 / Page 47marketing.scienceconsulting group, inc.
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Stepwise improvement using our data
Period 1 Period 3Period 2
Initial baseline
measurement
Measurement after
first optimization
Eliminating several
“problematic” networks
49. January 2017 / Page 48marketing.scienceconsulting group, inc.
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Advertisers buying low vs high quality media
Traffic to Site from Buying
LOW quality media
Traffic to Site from Buying
HIGH quality media
50. January 2017 / Page 49marketing.scienceconsulting group, inc.
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Better media leads to way better outcomes
Measure Ads Measure Arrivals Measure Conversions
clean, good media
low-cost media,
ad exchanges
346
1743
5
156
30X better outcomes• More arrivals
• Better quality
51. January 2017 / Page 50marketing.scienceconsulting group, inc.
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About the Author
January 2017
Augustine Fou, PhD.
acfou@mktsci.com
212. 203 .7239
52. January 2017 / Page 51marketing.scienceconsulting group, inc.
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Dr. Augustine Fou – Independent Ad Fraud Researcher
2013
2014
Follow me on LinkedIn (click) and on Twitter
@acfou (click)
Further reading:
http://www.slideshare.net/augustinefou/presentations
https://www.linkedin.com/today/author/augustinefou
2016
2015
53. January 2017 / Page 52marketing.scienceconsulting group, inc.
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Harvard Business Review – October 2015
Excerpt:
Hunting the Bots
Fou, a prodigy who earned a Ph.D. from MIT at
23, belongs to the generation that witnessed
the rise of digital marketers, having crafted his
trade at American Express, one of the most
successful American consumer brands, and at
Omnicom, one of the largest global advertising
agencies. Eventually stepping away from
corporate life, Fou started his own practice,
focusing on digital marketing fraud
investigation.
Fou’s experiment proved that fake traffic is
unproductive traffic. The fake visitors inflated
the traffic statistics but contributed nothing to
conversions, which stayed steady even after the
traffic plummeted (bottom chart). Fake traffic is
generated by “bad-guy bots.” A bot is computer
code that runs automated tasks.