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Crucial Conversations in Social Media
Social Media
Social Media
  GREEN
Chief Experience Officer (CXO)
        Peanut Butter Media

         Caroline Collective
             4820 Caroline
         Houston, TX 77004
                Twitter: @ericaogrady
  Email: erica@peanutbuttermedia.com
Chief Experience Officer (CXO)
                Peanut Butter Media

                 Caroline Collective
                     4820 Caroline
                 Houston, TX 77004
                        Twitter: @ericaogrady
          Email: erica@peanutbuttermedia.com




@ericaogrady
A Happy Accident
Blogger, Odeo, Twitter - OH MY!!!
69,743rd Person to Join Twitter

@davidgwallace was the 15,074,191st Person to Join
                     Twitter
My First Tweet!
Embrace
The Chaos
Corporate Twitter Tales
FreshBooks.com
“Social Media is Word-of-Mouth or
Community Based Marketing that
leverages Technology as a Platform for
Conversations.” ~Erica O’Grady
America in 1908
Relationships Matter
People Matter
Social Capital
Your Reputation Matters
Influence
Conventional Influence
    Change others’ minds
‣

    Debate
‣

    Compete
‣

    Prevail
‣
New Influence
    Change your mind
‣

    Dialogue
‣

    Admire
‣

    Engage
‣
Crucial Conversations for Navigating Social Media’s Wild, Wild West
Crucial Conversations for Navigating Social Media’s Wild, Wild West

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Crucial Conversations for Navigating Social Media’s Wild, Wild West