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PROBLEMS IDENTIFICATION 
oNew technology: 
•No competitors in thesame field 
•No certificate or technical approval for HSS from a third party 
•Trustable: customers (alllabels, producers or artists) have still notbeen“convinced” bythe efficiency of Polyphonic’sprovided services: using math to measure emotion activities; 
oNotdefined marketing plan: 
•The management was still seeking a clear and detail plan for their product & service marketing 
•They havenot focusedon a target marketyet 
STRATEGIC ISSUES 
oPolyphonic needs money immediately 
oLimited Budget of150.000 $ so Polyphoniccanchoose onlyonetarget market 
oAfter choosing the target market, Polyphonichasto choose Marketing approach (4P) 
•Price 
•Placement (positioning) 
•Promotion 
•Product
Criteria 
Labels 
Producer 
Artist 
Profitability 
1 
2 
3 
Marketsize 
3 
2 
1 
Customercircle-life 
1 
2 
3 
Marketingcosts 
3 
2 
1 
Price 
1 
2 
3 
ANALYSIS 
Internal parameters: 
•FC: 500.000$ 
•Investments: 600.000$ development of HSS 
150.000$ marketing budget 
•VC: 300$ per album (10 songs) 
External parameters: 
•Traditional methods cost: from 3.000$ to 10.000$ per song 
•Promotional cost for singles: from 300.000$ to 1.000.000$ 
Capacity: 
•2 hours to analyze album 
•4 album per day (8 hours), 20 per week(5 days), 1.000 per years (50 weeks). 
•30.000 albums every year, 22.500 album under majors (75% of the market) 
BEP price: [500.000$+(300$x1.000)]:1.000=800$ 
Assumed a hypothetical price of 10.000$ (premium price) per album analysis for offering the Labels 
•Full capacity: 
(10.000$x1.000)-[500.000$+(300$x1.000)]=9.200.000$ 
•Minimum quantityto cover FCper year: 
10.000$x50 = FC = 500.000$ Minimum Q= 50albums
RECOMMENDATIONS 
Target Market : 
•Polyphonic should be focused on the Labels segment because this segment has the highest possibility to gain fastrevenue in bigger quantities, and shouldguarantee a long customer circle-life. 
Price: 
•The price should be about 10.000$ per album, to be a top price which ensures a sustainablerevenue and represents the high quality and the uniqueness of the product. 
Selling approach : 
•Polyphonic has to address directly to the record labels(B2B)and should give free-demonstrationsfor each majors (1-2 albums per major) in order to persuade the labels and prove the efficiency of HSS product. 
Positioning: 
•They have to concentrate their marketing campaign on the success rate (80%) which helps labels in costssavings(eliminatingmarketing costsdue to releases ofunsuccessful songs). Therefore, Labels will mainly invest in future hits and won’t lose money in songswhichdo not havea potentialto becomehits.

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Polyphonic Strategic Marketing

  • 1. PROBLEMS IDENTIFICATION oNew technology: •No competitors in thesame field •No certificate or technical approval for HSS from a third party •Trustable: customers (alllabels, producers or artists) have still notbeen“convinced” bythe efficiency of Polyphonic’sprovided services: using math to measure emotion activities; oNotdefined marketing plan: •The management was still seeking a clear and detail plan for their product & service marketing •They havenot focusedon a target marketyet STRATEGIC ISSUES oPolyphonic needs money immediately oLimited Budget of150.000 $ so Polyphoniccanchoose onlyonetarget market oAfter choosing the target market, Polyphonichasto choose Marketing approach (4P) •Price •Placement (positioning) •Promotion •Product
  • 2. Criteria Labels Producer Artist Profitability 1 2 3 Marketsize 3 2 1 Customercircle-life 1 2 3 Marketingcosts 3 2 1 Price 1 2 3 ANALYSIS Internal parameters: •FC: 500.000$ •Investments: 600.000$ development of HSS 150.000$ marketing budget •VC: 300$ per album (10 songs) External parameters: •Traditional methods cost: from 3.000$ to 10.000$ per song •Promotional cost for singles: from 300.000$ to 1.000.000$ Capacity: •2 hours to analyze album •4 album per day (8 hours), 20 per week(5 days), 1.000 per years (50 weeks). •30.000 albums every year, 22.500 album under majors (75% of the market) BEP price: [500.000$+(300$x1.000)]:1.000=800$ Assumed a hypothetical price of 10.000$ (premium price) per album analysis for offering the Labels •Full capacity: (10.000$x1.000)-[500.000$+(300$x1.000)]=9.200.000$ •Minimum quantityto cover FCper year: 10.000$x50 = FC = 500.000$ Minimum Q= 50albums
  • 3. RECOMMENDATIONS Target Market : •Polyphonic should be focused on the Labels segment because this segment has the highest possibility to gain fastrevenue in bigger quantities, and shouldguarantee a long customer circle-life. Price: •The price should be about 10.000$ per album, to be a top price which ensures a sustainablerevenue and represents the high quality and the uniqueness of the product. Selling approach : •Polyphonic has to address directly to the record labels(B2B)and should give free-demonstrationsfor each majors (1-2 albums per major) in order to persuade the labels and prove the efficiency of HSS product. Positioning: •They have to concentrate their marketing campaign on the success rate (80%) which helps labels in costssavings(eliminatingmarketing costsdue to releases ofunsuccessful songs). Therefore, Labels will mainly invest in future hits and won’t lose money in songswhichdo not havea potentialto becomehits.