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Axis Technology - Consulting Overview
1.
Axis Technology Consulting Company
Overview
2.
© Copyright 2014
Axis Technology Consulting, LLC Agenda • Company Overview • Axis in Context • Capabilities and Service Offerings 2
3.
© Copyright 2014
Axis Technology Consulting, LLC Axis Technology Overview • A premier business, software product and information technology consulting firm that bridges the gap between business needs, technology investments, and future growth. • Founded in 2000 by experts in the art of identifying and applying IT solutions that meet the most complex business challenges. Independent and privately held. • Headquartered in Boston, MA, with locations in New York City, Charlotte and Dallas • Axis Consulting has a proven track record of success across financial services areas including: – Retail Banking, Mortgage, Cards, and Credit – Wealth Management and Retirement Planning – Asset Management, Distribution, and Manufacturing – Investment Banking and Commercial Credit – Insurance and Underwriting – Risk Management and Compliance 3
4.
© Copyright 2014
Axis Technology Consulting, LLC Axis Focus Areas With a broad knowledge of financial, insurance and health industries, we bridge the gap between business needs, technology challenges, regulatory demands, and growth. 4 User experience is the most critical first step to a successful customer relationship. Our Customer Engagement service offerings cover the full breadth of customer experience. Customer Engagement Managing risk is a critical component to any business strategy. We focus on operational and financial risk drivers across your environment. Information Security Operational excellence is the cornerstone of successful execution and Axis creates business value by driving improvements to your process and governance environment. IT Strategy Keeping applications current with your evolving business strategies is challenging; at some point in every company, significant transformation is required. Axis can ensure that your application transformation initiatives execute cleanly from strategy through implementation. Application Transformation
5.
© Copyright 2014
Axis Technology Consulting, LLC Insurance Asset Management Wealth Management Commercial Banking Consumer Banking Our general consulting services cover a wide spectrum of business consulting and value-added software implementation capabilities. Our highly experienced people are evenly split between business and technology. We fulfill client strategic needs involving project management, architecture and strategy, as well as on demand assignments in data warehousing, process engineering, system implementation and user interfaces design. 5 General Consulting Services Customer Engagement Data Management and Data Warehousing Custom Application Development, User Experience and Interface Design Project Management and Business Analysis Strategic Consulting Business and Information Information Security IT Strategy Application Development and Transformation
6.
© Copyright 2014
Axis Technology Consulting, LLC Customer Engagement 6 DESCRIPTION • The customer engagement process involves the user community at the earliest stages of concept and scoping, determining target audiences, use cases, and key needs that will guide design and development efforts. • Projects focus on translating the vision of our clients, either internally derived or provided by advisory services firms, into an actionable strategic initiative that helps to refine, enhance and drive the defined business goals. • Specialized User Experience projects include the design and definition of sophisticated graphical solutions to help to deliver, navigate, and provide access to information across complex global environments SERVICE OFFERINGS • Voice of the Customer • User Experience • Rapid Analysis and Design • Enterprise Integration • User Centric Design Strategy • External and Internal Web and Application (UX) Design PROJECTS Brokerage Executive Dashboard Project Brokerage operational dashboard designed and developed for management monitoring and reporting Wealth Management Strategy Establish and execute a strategy for the web channel that has the following principals: web strategy alignment with business strategy, seamless client experience across business segments, relationship enhancing experience (reinforcing existing relationships), brand enhancing, convenient and informative. Enterprise Integration Voice of the Customer
7.
© Copyright 2014
Axis Technology Consulting, LLC Information Security 7 DESCRIPTION • Information Security services involve regulatory and compliance engagements that help clients reduce financial, operational and compliance risks and drive customer centric business models. • Enterprise Governance, Risk and Compliance services (eGRC) involve the incorporation of key business and technical disciplines (strategy, organization, culture, process, technology and communication). This holistic approach results in a more complete and integrated assessment and management of risk. • Other projects focus on an integrated understanding of customer and business risk including anti-money laundering, fraud detection and financial risk mgmt. SERVICE OFFERINGS • Enterprise Governance, Risk and Compliance (eGRC) • Maturity Model Assessment, Control Framework, Organizational Alignment • Operational Risk • Regulatory Compliance, Sensitive Data Assessment , Entitlement Management, Data Security PROJECTS QC Control Environment Consent order required that the bank show evidence that they have linkages and ownership of all control environment elements and sustainable monitoring of changes and impacts. Risk Data Sourcing Alignment Aggregate required consistent quality data across bank to highlight counterparty exposure. Entitlement Management Mainframe systems have created an environment that has overly complex entitlements that are not sufficiently defined or flexible and are not understood by many. Operational Risk eGRC Operational Risk
8.
© Copyright 2014
Axis Technology Consulting, LLC IT Strategy 8 DESCRIPTION • Business requirements definition and stakeholder validation across the gamut of financial services areas, including Retail and Institutional Banking, Private Banking, Wealth Management, Brokerage, Retail and Commercial Credit, Mortgage and Asset Management . • Projects focus on defining a clear strategy, providing strong governance and project management, aligning processes and proactively managing requirements. • Our Data Stewardship offering leverages our deep industry experience to provide practical solutions to data management issues and is taking on an increased urgency with regulators and our clients. SERVICE OFFERINGS • Business Process Analysis and Transformation • Program and Portfolio Management • Data Stewardship Strategy • Data Governance • Data Provisioning PROJECTS IRA Process Design Strategy and requirements analysis effort to identify opportunities for improvements to the end to end process – account opening to client statements and reporting Enterprise Information PMO Axis team came in and helped manage the transition of the data management functions to the new combined company. Data Management Accounting Policy Develop an enterprise level data management program that established standard policy for all aspects of data management, with particular focus on governance and quality Program & Portfolio Mgmt Business Process Analysis Data Stewardship Strategy
9.
© Copyright 2014
Axis Technology Consulting, LLC Application Development & Transformation 9 PROJECTS Health Ins Enterprise Architecture Incrementally establish a disciplined approach to solution development by establishing a common development process aligned to, and governed by, a new Enterprise Architecture practice capable of coordinating across lines-of- business and in alignment to business strategies. Brokerage Data Provisioning Strategy Strategy developed for consistent data provisioning across newly merged organizations. Total Financial Picture Designed and developed financial analyst workstation SERVICE OFFERINGS • Enterprise Architecture • Data Architecture and Data Warehousing Solutions • Reference Data Architecture • Enterprise Data Management • Solution Evaluation and Selection DESCRIPTION • Application development and transformation involve design, customization and/or integration projects that are responding to a broad range of clients specific needs. • Projects focus on identifying business needs and aligning with the overall strategy resulting in a technical architecture, roadmap and implementation that has the correct priorities and focus. • Structured strategic approach, a strong implementation process and extensive experience on solution evaluation. Solution Evaluation & Selection Enterprise Architecture Data Architecture
10.
© Copyright 2014
Axis Technology Consulting, LLC Minimizing Operational Risk Challenge • Chaos in US financial markets led to the financial crisis, forcing dramatic and rapid regulatory change across any business that directly interacts with Consumers and Consumer data. • Dodd-Frank and Regulatory agencies demand accountability from Line of Business areas as well as loosely organized Enterprise Control, Technology and Risk Management Functions. 10 Capabilities Required • Rapidly identify solutions and processes to cope with multiple regulatory demands. • Establish a risk appetite and control strategy for the organization that is clearly defined and actionable. • Establish risk and control accountability and management processes. • Implement Strategic eGRC technology and supporting functions to meet requirements. Impact • Going beyond reactive point solutions and taking a holistic approach to operational risk is critical to creating a sustainable Strong Risk Management program Compliance Risk management Line of Business Quality Control/ Quality Assurance Audit
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© Copyright 2014
Axis Technology Consulting, LLC eGRC Expertise The Axis holistic approach to eGRC includes all key business and technical disciplines (strategy, organization, culture, process, technology and communication) and results in a more complete and integrated assessment and management of risk throughout the enterprise. 11 DEFECT RIDDEN PROACTIVE DYNAMIC, AGILE HOLISTIC, COLLABORATIVE, TRANSPARENT RISK OPTIMIZED EFFICIENT EFFECTIVE TECHNOLOGY STRATEGY CULTURE COMMUNICATION ORGANIZATION PROCESS
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Axis Technology Consulting, LLC Information Security Projects 12 Integrated Control Platform • Leveraged the Archer product to create an enterprise class Business GRC capability in response to provisions in the OCC Mortgage Servicers Cease & Desist Consent Order • Drove roll out across Mortgage Default Servicing Division (original scope) and continuing across Consumer Bank divisions. • Defined Governance structure and process routines across stakeholders and participants. • Managed 18 system releases since 2011 including initial release which had a 60 day initiation to completion window. Mainframe Entitlements Simplification and Remediation • Applied Entitlement Assessment and Remediation Methodology to repeated OCC and internal audit findings for unmanaged and excessive entitlements within Mainframe environments. • Working across Global Consumer Bank Divisions within Retail, Bankcards and Real Estate Lending (~20% of users completed through 2013). • Assessed process and control routines for entitlement assignment by division and designed target state processes and roles. • Received continuous recognition of value of methodology, key staff and need for the consulting intermediary between business and technology teams. DOJ Analysis and Process Performance Control Testing • Implemented GRC Process and automation activities to independently provide transactional and process performance data to QC testing organization that ensures compliance with the DOJ Mortgage Settlement criteria. • Effort includes defining Quality Testing and Sampling Methodology Business and Technical Requirements to effectively implement control validation testing. Operational Risk Platform • Initial engagement with Partner to decompose, design and implement custom Operation Risk Reports within the ARC Logics Product Suite as part of a project with their premier Global Bank customer. • Working with WK regarding two Global customers for 2014 based upon a subject matter expert “retainer” model combined with implementation projects. Enterprise Quality Control • Engaged to establish a unique Enterprise Capability to support Quality Testing provisions within the Dodd-Frank Act. • Continue to provide strategic guidance to establish Business Case, socialize concept across Consumer, Wealth Management and Investment Banking divisions, initiate Vendor RFI/RFP processes and lead POC activities to validate Business Case assumptions Enterprise Information Management Policy • Define Enterprise information management policy, standards, and procedures • Establish Maturity Model standards and assessment criteria. • Perform initial Maturity assessment and establish remediation strategy including business process, data reconciliation and technology change recommendations and design.
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Axis Technology Consulting, LLC www.axistechnologyllc.com Thank You! 70 Federal Street Boston, MA 02110 (857) 445-0110 13 Axis Technology Consulting Real-world breadth and depth of experience in financial services and risk management solutions