Are You Ready for the Future of Work?

UNLOCKING THE FUTURE OF WORK
Creating 21st Century Organizations that are Innovative,
Collaborative and Global

Ayelet Baron| Futurist

February 19, 2014

ayeletbaron.com
ayelet27@gmail.com
Twitter: @ayeletb

WORK

What we do to earn money
2

© 2013 Simplifying Work. Ayelet Baron

JOB

How
we
make
a
living

3


1800s

1
◉

People
are
connected
in
their
communi@es

◉

◉

◉

4

MASS
MEDIA

1
◉

Connec@ng
people
to
informa@on
and
people

2
◉

◉

◉

5

h"p://blogs.cisco.com/

SOCIAL

BUSINESS

1
◉

Everything
is
connected.

Too
much
focus
on
technology
and
tools
and
not

enough
on
the
business.

6
2
◉

3
◉

◉

2014+:

HUMAN

CENTRIC

1
◉

Work
—
at
the
level
of
the
economy,
business,
and

individual
—
is
changing
faster
than
ever
before.

People
become
more
imprtant
than
ever
to
create
and

7
execute
strategies.

2
◉

3
◉

4
◉

Key Trends: Setting the Stage
©
2013
Simplifying
Work.
Ayelet
Baron

1
People First will Drive Results

©
2013
Simplifying
Work.
Ayelet
Baron

Companies that authentically value their employees
will be (and already are) the big winners in the 21stcentury economy.

©
2013
Simplifying
Work.
Ayelet
Baron

More than 95% of US
workers are in the
wrong roles
−Ignite

The
average
employee

is
not
jumping
out
of

bed
to
go
to
work

Deloi[e’s
Shi]
Index

indicates
that
80%
of

workers
don’t
like

their
jobs

80%
of
employees

between
the
ages
of

23
are
interested
in

changing
jobs

−Ignite

PEOPLE

Have become the weakest link in
business

11

2

We Are Still
Operating with
20th Century
Practices in A 21st
Century Work
World

©
2013
Simplifying
Work.
Ayelet
Baron

cubicles
b
20th
Century

We
may
have
You
drive
tut
twe
are

s@ll
opera@ng

like
it’s
1954.

o
he
oﬃce
to
sit
in
a
cube.


WELLNESS

Workplace wellness is a
$300+ billion productivity
crisis

14


NOT
THE
PEOPLE

The
workplace
has
become
profoundly

POTATO

destruc@ve
to
the
human
spirit.

STRATEGY,
AGAIN

15
15

15


3
Workplace
Demographics
Are Shifting

17

©
2013
Simplifying
Work.
Ayelet
Baron

SHIFTS

By
2025,
over
75%
of
the
workforce
will
be

comprised
of
Millennials.
That’s
just
over
11
years

18
away.


http://strategicphilanthropyinc.com/the-next-generation-of-philanthropy-engaging-millennials-in-your-corporate-giving-efforts/

BUSINESS

MEASURED
BY

SOCIETAL
VALUE

Millennials, relative to older
generations, are all about giving
back to communities that align
with their core values

19

©
2013
Simplifying
Work.
Ayelet
Baron

4
MORE

SHIFTS

82% of workers 50+ say it is at least somewhat likely they
will work for pay In retirement. And 47% expect to retire
later than they previously thought

AP-NORAC Center for Public Affairs Research

20

©
2013
Simplifying
Work.
Ayelet
Baron

5

The Emergence of Women:
Business and Leadership

21

©
2013
Simplifying
Work.
Ayelet
Baron

22

©
2013
Simplifying
Work.
Ayelet
Baron

PURPOSE

Employees
are
increasingly
looking
for
personal

growth,
purpose
recogni@on,
access,
inﬂuence,

23
impact


6
Global demographics will shape the
workplace

24

©
2013
Simplifying
Work.
Ayelet
Baron

From
2012
to
2030
there
will
be
a
decline
of
40M
workers

in
developed
countries.
By
2020,
developed
countries
will

GLOBALIZATION
need
+40M
workers.
In
developing
coun@es,
there
will
be

an
increase
in
1B
workers

−Hot
Spots
Movement

25

25


TALENT

GAPS

Signiﬁcant
talent
gaps
expected
from
2020

and
beyond
in
parts
of
the
world
while

others
will
be
challenged
by
employability

26


7

The Contingent
Workforce Will
Change Business

27

©
2013
Simplifying
Work.
Ayelet
Baron

Source:
Future
of
Work:
MBO
State
of
Independence
2013
Study,
Emergent
Research

INDEPENDENT

WORKFORCE

By
2020,
over
40%
of
the
workforce
will
be

con@ngent

28


Source:
Future
of
Work:
MBO
State
of
Independence
2013
Study,
Emergent
Research

INDEPENDENT

WORKFORCE

Independents
spent
$96
billion
hiring
the

equivalent
of
2.3
million
FT
workers
via
contract

hiring.
1
in
4
hired
others
on
a
contract
basis.

29


http://www.slideshare.net/matthewpanzarino/moritz-tc-disrupt-talk?ref=http%3A%2F%2Fwpcomwidgets.com%2F
30

8
WORKING

ANYWHERE

Average
amount
of
oﬃce
space
per
employees
in
the
U.S.

dropped
from
400
square
feet
to
250
and
will
be
reduced
to

150
(NYT).

31

47%
of
Aetna’s
35,000
employees
work
from
home
now,
with

31
millions
of
dollars
in
savings
WSJ

©
2013
Simplifying
Work.
Ayelet
Baron

Autonomy

Any
where
any
@me

Redeﬁning
work

32

9
Consumeriza@on
of
the
workplace

33


hp://www.slideshare.net/bengrossman/10-‐social-‐best-‐pracLces-‐from-‐the-‐best-‐social-‐brands-‐of-‐2013

ABUNDANCE

Easy
for
consumers
to
get
what
they

want
when
they
want
it

34


10

Companies will
measure how
employees use their
time with data and
analytics, like Google
and others

Business Insider: http://www.businessinsider.com/the-future-of-the-workplace-slide-deck-2013-2#-59

35

12

Knowing
how
to
reinvent
your

business
may
keep
you
in
business

37


Say Hello to 21st Century Work:
Nimble
organizaLon
and
open,

transparent
communicaLon

Say Goodbye to 20th Century
Practices:
Top-‐down
hierarchies

©
2013
Simplifying
Work.
Ayelet
Baron

Nimble
organizaLon
and
open,

transparent
communicaLon

CreaLng
new
markets

Practices:
Top-‐down
hierarchies

CompeLng
for
market
share

©
2013
Simplifying
Work.
Ayelet
Baron

Nimble
organizaLon
and
open,

transparent
communicaLon

Practices:
Top-‐down
hierarchies

CreaLng
new
markets

CompeLng
for
market
share

Project-‐based
work

Job
based
work

©
2013
Simplifying
Work.
Ayelet
Baron

Nimble
organizaLon
and
open,

transparent
communicaLon

Practices:
Top-‐down
hierarchies

CreaLng
new
markets

CompeLng
for
market
share

Project-‐based
work

Job
based
work

People-‐
centric

OrganizaLon-‐centric

©
2013
Simplifying
Work.
Ayelet
Baron

Nimble
organizaLon
and
open,

transparent
communicaLon

Practices:
Top-‐down
hierarchies

CreaLng
new
markets

CompeLng
for
market
share

Project-‐based
work

Job
based
work

People-‐
centric

Trust-‐based


Command
and
control

©
2013
Simplifying
Work.
Ayelet
Baron

Nimble
organizaLon
and
open,

transparent
communicaLon

Practices:
Top-‐down
hierarchies

CreaLng
new
markets

CompeLng
for
market
share

Project-‐based
work

Job
based
work

People-‐
centric

Trust-‐based

Networks/RelaLonship
based


Command
and
control

OrganizaLon
hierarchy

©
2013
Simplifying
Work.
Ayelet
Baron

Nimble
organizaLon
and
open,

transparent
communicaLon

Practices:
Top-‐down
hierarchies

CreaLng
new
markets

CompeLng
for
market
share

Project-‐based
work

Job
based
work

People-‐
centric

Trust-‐based


Command
and
control

based

OrganizaLon
hierarchy

Life-‐work

Work-‐life
balance

©
2013
Simplifying
Work.
Ayelet
Baron

Nimble
organizaLon
and
open,

transparent
communicaLon

Practices:
Top-‐down
hierarchies

CreaLng
new
markets

CompeLng
for
market
share

Project-‐based
work

Job
based
work

People-‐
centric

Trust-‐based


Command
and
control

based

OrganizaLon
hierarchy

Life-‐work

Work-‐life
balance

Having
10+
jobs
by
40

30+
Year
Career

©
2013
Simplifying
Work.
Ayelet
Baron

1.  Workers
should
be
treated
like

adults:
There
are
no
schedules,

few
mee@ngs,
and
fewer
rules

2.  Your
loca@on
ma[ers
less
than

your
output:
Employees
work

remotely,
from
wherever
in
the

world
they
wish

3.  You
can
escape
email
hell:
No
one

uses
email,
preferring
customized

blogs
and
online
chats

4.  Hire
by
trial

5.  There
is
no
innova@on
without

experimenta@on:
Workers
launch

new
ideas
and
features
dozens
of

@mes
a
day

©
2013
Simplifying
Work.
Ayelet
Baron

IT’S
ABOUT

PEOPLE

Compe@@ve
pressures
will
increase.
We
will
ﬁnally

understand
that
having
a
great
workplace
is
not

op@onal.
The
urgency
for
leaders
to
take
ac@on
is

essen@al.

49

©
2013
Simplifying
Work.
Ayelet
Baron

Change
Agents
Worldwide

•  A
next
generaLon,
network-‐based

company.

•  Learning
and
project
resource
for

forward-‐thinking
21st
Century
Enterprise

leaders.

•  Network
of
independent
consultants

and
enterprise-‐based
professionals

dedicated
to
bringing
about
the
future

of
work
for
large
insLtuLons
resulLng
in

step
changes
in
produc@vity,
employee

engagement,
customer
experience,

innova@on,
and
growth.

hp://www.changeagentsworldwide.com/

50

Neither a wise man nor a
brave man lies down on the
tracks of history to wait for
the train of the future to run
over him.
−Former U.S. General and President Dwight D. Eisenhower

Who
and
What
will
Disrupt
Your
Business?


I’m Creating New Diagnostic
Tool for Leaders and
Organizations

52

THE
FUTURE

“When
it
comes
to
the
future,
there
are
three
kinds
of

people:
those
who
let
it
happen,
those
who
make
it

happen,
and
those
who
wonder
what
happened.”

−John
M.
Richardson,
Jr.

53
53

©
2013
Simplifying
Work.
Ayelet
Baron

So what can we do?

Stop
focusing
on

employee
engagement

programs.

Involve
your
people
in
a

meaningful
way.

PracLce
collaboraLon.

Listen.
Have
less
meeLngs

and
more
conversaLons.

Enable
your
strategy
with

tools.
Remember

technology
doesn’t

change;
people
do

Experiment
but
don’t
let

technology
lead

CollaboraLon
is
not
a

technology
issue;
it’s
a

people
issue

Create
new
markets
for

your
organizaLon.

Experiment.
Discover
what

works
and
what
doesn’t.

Fail
fast.

Stop
managing
adults.
Start

managing
work/projects.

Understand
how
the

meaning
of
trust
is

changing.

Build
relaLonships.

54

©
2013
Simplifying
Work.
Ayelet
Baron

Are You Ready for the Future of Work?

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