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Consumer Insights with Ayesha Saeed
                             Consumer Insights with Ayesha Saeed




ms.ayeshasaeed@gmail.com
                                           Future of advertising




www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                       Sir Martin Sorrell's (CEO WPP) advice - “Our
                                       strategy is summed up in one sentence: new
                                       markets, new media, and consumer insight"


                                      ms.ayeshasaeed@gmail.com   details about Sorrell’s interview   www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                      ms.ayeshasaeed@gmail.com   www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                      ms.ayeshasaeed@gmail.com   www.asaeed.wordpress.com
New Markets
Consumer Insights with Ayesha Saeed




                                                                           • Brazil



                                                                           • Russia



                                                                           • India



                                                                           • China




                                      ms.ayeshasaeed@gmail.com                        www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                           Brazil Population

                                      Total            198 M
                                      Population
                                      Urban            80%
                                      Population
                                      Internet         67 M
                                      Users                                 New Media
                                      Mobile           133.2 M
                                      Users                                 opportunity




                                                 ms.ayeshasaeed@gmail.com                 www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                          Russia Population

                                      Total            140 M
                                      Population
                                      Urban            73%
                                      Population
                                      Internet         45 M
                                      Users                                 New Media
                                      Mobile           196.6 M
                                      Users                                 opportunity




                                                 ms.ayeshasaeed@gmail.com                 www.asaeed.wordpress.com
Indian Population
Consumer Insights with Ayesha Saeed




                                      Urban            250 M
                                      Population
                                      Literate         205 M
                                      Population
                                      English          77 M
                                      Literate
                                      PC Literate      85 M

                                      Claimed          57M
                                      Internet
                                      Users                                 New Media
                                      Active           42 Mn
                                      Internet                              opportunity
                                      Users
                                      Mobile           346 M
                                      Users




                                                 ms.ayeshasaeed@gmail.com                 www.asaeed.wordpress.com
• In FY-08 Indian Ad-Market stood at
Consumer Insights with Ayesha Saeed




                                         • US $ 5.1 million
                                         • Growth rate 100%
                                         • Online Ad Spend 3% of total media

                                      • Rural India accounts for more than 75%
                                        of population while in advertising it
                                        stands 7%
                                         • This chunk will attract more
                                            advertisers in future in India as well




                                              ms.ayeshasaeed@gmail.com               www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                           China Population

                                      Total            1,338 M
                                      Population
                                      Urban            607 M
                                      Population
                                      Internet         360 M
                                      Users                                 New Media
                                      Mobile           540 M
                                      Users                                 opportunity




                                                 ms.ayeshasaeed@gmail.com                 www.asaeed.wordpress.com
New Media in China is Censored through Great Firewall of China -
                                      Resulting into 74% of Chinese who don’t trust over the reliability of online content (source:
                                                                                                                         PEW internet)
Consumer Insights with Ayesha Saeed




                                                                                                                                            JingJing & Chacha : are
                                                                                                                                            the cartoon mascots of
                                                                                                                                            the Internet Surveillance
                                                                                                                                            Division of the Public
                                                                                                                                            Security Bureau in
                                                                                                                                            Shenzhen, China.
                                                                                                                                            Debuting on January 22,
                                                                                                                                            2006, they are used to,
                                                                                                                                            amongst other things,
                                                                                                                                            inform Chinese Internet
                                                                                                                                            users what is and is not
                                                                                                                                            legal to consult or write
                                                                                                                                            on the Chinese Internet.




                                                   ms.ayeshasaeed@gmail.com                                                      www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                              2007 Per Capita Ad Spend




                                      2007 online Ad spend as % of total


                                      ms.ayeshasaeed@gmail.com             www.asaeed.wordpress.com
In Summary
Consumer Insights with Ayesha Saeed




                                      • Even in new markets, new media will be explored.

                                      • New markets comprise of the untapped segments of the old
                                        markets
                                           – Rural Market in India
                                           – Above 60 audience in China




                                        ms.ayeshasaeed@gmail.com                       www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                                                    • 100 million songs now get
                                                                       downloaded from iTunes

                                                                 • Skype is responsible for more
                                                                      than seven percent of the
                                                                   world’s long distance minutes

                                                                  • Half of American teens have
                                                                    created content for the Net,
                                                                    from text to pictures, music
                                                                                       and clips




                                      ms.ayeshasaeed@gmail.com                www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                      There are right now an estimated                                          625 million                active

                                      internet users, 1 in 13 of all humans and 1 in 3 of all
                                      internet users.                   And another 4 billion
                                                                 Source: Universal Mc Can Wave 4 (March 2009)




                                      users are ready to join internet through mobile phones                                                 (UN report)

                                            ms.ayeshasaeed@gmail.com                                                  www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed
Consumer Insights with Ayesha Saeed




                                        Explaining the implication of New Media on
                                                        ADVERTISING



                                             ms.ayeshasaeed@gmail.com   www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                                         Source: Urban Lifestyle Report - New Media (Jan 09)

                                      ms.ayeshasaeed@gmail.com                                                 www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                                       Source: Urban Lifestyle Report - New Media (Jan 09)



                                      ms.ayeshasaeed@gmail.com                                               www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                                       Source: Urban Lifestyle Report - New Media (Jan 09)



                                      ms.ayeshasaeed@gmail.com                                               www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                                                 Consumer Insight?




                                      ms.ayeshasaeed@gmail.com                       www.asaeed.wordpress.com
Why?
Consumer Insights with Ayesha Saeed




                                                                                To Understand
                                                                                 the changing
                                                                                   consumer




                                      ms.ayeshasaeed@gmail.com          www.asaeed.wordpress.com
Why Consumer Insight?
Consumer Insights with Ayesha Saeed




                                                     To Create RELEVANCE
                                      ms.ayeshasaeed@gmail.com                   www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                                                    •P r o d u c t d e v e l o p m e n t
                                      RELEVANCE                     •P r i c i n g

                                       Marketing                    •P l a c e m e n t
                                                                    •P r o m o t i o n
                                                                    • Product improvement




                                         ms.ayeshasaeed@gmail.com                                 www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed
Consumer Insights with Ayesha Saeed




                                                                   Expert Opinion

                                        I contacted experts in the field of advertising and following
                                                             are their opinions




                                        ms.ayeshasaeed@gmail.com                           www.asaeed.wordpress.com
“Technology
Consumer Insights with Ayesha Saeed




                                                     is forcing the advertising industry to
                                      search for new ways of doing business. It is forcing
                                      agencies to change their model - both in terms of
                                      remuneration and in terms of process. Technology
                                      has enabled a new breed of virtual agencies that are
                                      perhaps better in class than traditional agencies.
                                      However, the challenge lies in front of clients too.
                                      Clients need to make that leap of faith and seek out
                                      agencies that are embracing technology and the
                                      new world model of the "New Agency." Clients will
                                      eventually take the risk as well. Ones that do it now
                                      will learn faster as the consumers are now leading
                                      the way that brands need to communicate. Wake up        Karim Rammal: is an expert in the field
                                      everyone! Or, the consumer will wake you up...          of communications with decades of
                                      rudely!”                                                experience. He headed WPP operations
                                                                                              in Pakistan, worked as a Senior
                                                                                              Consultant in JWT NYC, has launched
                                                                                              advertising agency in Afghanistan and
                                                                                              is currently heading Unicorn
                                                                                              Consulting Inc in NYC


                                           ms.ayeshasaeed@gmail.com                                     www.asaeed.wordpress.com
“Technology will allow us to measure
                                       successful tactics in real time. This will
                                       allow advertisers to fine tune their
                                       campaigns until they are satisfied with
Consumer Insights with Ayesha Saeed




                                       the                               results.

                                       Our industry of advertising will be more
                                       like science and less art. However, art
                                       will always be part of it and the
                                       intuition from seasoned professionals
                                       will always be an important asset.

                                       In 5-10 years communication will be
                                       very specialized to social groups. In 10-
                                       20 years communication will be
                                       personalized. After that communication       Ivan Raszl: . Founder and Editor of Ads of
                                       will not only be personalized to the         the World, Editor of Brands of the World
                                       individual but even to their actual          and creativebits.
                                       emotional, financial state, stress level
                                       and other aspects that change in time.”      Worked at GE, Coca-Cola, McCann, JWT
                                                                                    and several startups. Established my own
                                                                                    agency few years ago. Now I work as a
                                                                                    social media and communication
                                                                                    consultant



                                      ms.ayeshasaeed@gmail.com                                  www.asaeed.wordpress.com
“As marketers grapple on how to take advantage of
                                      new    media     and    create    a    sustainable
Consumer Insights with Ayesha Saeed




                                      communications platform, our industry is set to
                                      grow at an unprecedented rate.

                                      In Asia the older marketers have retire or move on
                                      because they cannot catch up with new media, the
                                      younger generation who actually dig this medium
                                      are lapping it up and participating with brands -
                                      provided brand owners are prepared to have a 2-
                                      way communication with their customers and
                                      accept both positive and negative comments.
                                                                                            Martin Ross: Country Manager
                                                                                            Eyeblaster (SEA) Singapore.
                                      With social media, marketers now have an amazing
                                      platform to get opinions and listen to chatter        Martin enjoys years of
                                      without commissioning a focus group or survey. The    experience in the
                                      advertising medium of print TV & radio has had very   communication industry in Asian
                                      little innovation in the last 50 years. The digital   market
                                      medium will transform every 12 months - I think
                                      that's what marketers are worried about!”




                                       ms.ayeshasaeed@gmail.com                               www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed




                                      In Summary, Future of advertising will….




                                       ms.ayeshasaeed@gmail.com       www.asaeed.wordpress.com
New age advertising will be exactly like old-age advertising it will
                                                                  always be about
Consumer Insights with Ayesha Saeed




                                      ms.ayeshasaeed@gmail.com                                   www.asaeed.wordpress.com
Optimum use of               There will be only 3 categories of touch points
Consumer Insights with Ayesha Saeed




                                        ms.ayeshasaeed@gmail.com                     www.asaeed.wordpress.com
Consumer Insights with Ayesha Saeed
Consumer Insights with Ayesha Saeed




                                                     For more consumer insights

                                                                   www.asaeed.wordpress.com




                                        ms.ayeshasaeed@gmail.com                              www.asaeed.wordpress.com

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Future Of Advertising And Impact Of Technology

  • 1. Consumer Insights with Ayesha Saeed Consumer Insights with Ayesha Saeed ms.ayeshasaeed@gmail.com Future of advertising www.asaeed.wordpress.com
  • 2. Consumer Insights with Ayesha Saeed Sir Martin Sorrell's (CEO WPP) advice - “Our strategy is summed up in one sentence: new markets, new media, and consumer insight" ms.ayeshasaeed@gmail.com details about Sorrell’s interview www.asaeed.wordpress.com
  • 3. Consumer Insights with Ayesha Saeed ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 4. Consumer Insights with Ayesha Saeed ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 5. New Markets Consumer Insights with Ayesha Saeed • Brazil • Russia • India • China ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 6. Consumer Insights with Ayesha Saeed Brazil Population Total 198 M Population Urban 80% Population Internet 67 M Users New Media Mobile 133.2 M Users opportunity ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 7. Consumer Insights with Ayesha Saeed Russia Population Total 140 M Population Urban 73% Population Internet 45 M Users New Media Mobile 196.6 M Users opportunity ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 8. Indian Population Consumer Insights with Ayesha Saeed Urban 250 M Population Literate 205 M Population English 77 M Literate PC Literate 85 M Claimed 57M Internet Users New Media Active 42 Mn Internet opportunity Users Mobile 346 M Users ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 9. • In FY-08 Indian Ad-Market stood at Consumer Insights with Ayesha Saeed • US $ 5.1 million • Growth rate 100% • Online Ad Spend 3% of total media • Rural India accounts for more than 75% of population while in advertising it stands 7% • This chunk will attract more advertisers in future in India as well ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 10. Consumer Insights with Ayesha Saeed China Population Total 1,338 M Population Urban 607 M Population Internet 360 M Users New Media Mobile 540 M Users opportunity ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 11. New Media in China is Censored through Great Firewall of China - Resulting into 74% of Chinese who don’t trust over the reliability of online content (source: PEW internet) Consumer Insights with Ayesha Saeed JingJing & Chacha : are the cartoon mascots of the Internet Surveillance Division of the Public Security Bureau in Shenzhen, China. Debuting on January 22, 2006, they are used to, amongst other things, inform Chinese Internet users what is and is not legal to consult or write on the Chinese Internet. ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 12. Consumer Insights with Ayesha Saeed 2007 Per Capita Ad Spend 2007 online Ad spend as % of total ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 13. In Summary Consumer Insights with Ayesha Saeed • Even in new markets, new media will be explored. • New markets comprise of the untapped segments of the old markets – Rural Market in India – Above 60 audience in China ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 14. Consumer Insights with Ayesha Saeed • 100 million songs now get downloaded from iTunes • Skype is responsible for more than seven percent of the world’s long distance minutes • Half of American teens have created content for the Net, from text to pictures, music and clips ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 15. Consumer Insights with Ayesha Saeed There are right now an estimated 625 million active internet users, 1 in 13 of all humans and 1 in 3 of all internet users. And another 4 billion Source: Universal Mc Can Wave 4 (March 2009) users are ready to join internet through mobile phones (UN report) ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 16. Consumer Insights with Ayesha Saeed Consumer Insights with Ayesha Saeed Explaining the implication of New Media on ADVERTISING ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 17. Consumer Insights with Ayesha Saeed Source: Urban Lifestyle Report - New Media (Jan 09) ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 18. Consumer Insights with Ayesha Saeed Source: Urban Lifestyle Report - New Media (Jan 09) ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 19. Consumer Insights with Ayesha Saeed Source: Urban Lifestyle Report - New Media (Jan 09) ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 20. Consumer Insights with Ayesha Saeed Consumer Insight? ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 21. Why? Consumer Insights with Ayesha Saeed To Understand the changing consumer ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 22. Why Consumer Insight? Consumer Insights with Ayesha Saeed To Create RELEVANCE ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 23. Consumer Insights with Ayesha Saeed •P r o d u c t d e v e l o p m e n t RELEVANCE •P r i c i n g Marketing •P l a c e m e n t •P r o m o t i o n • Product improvement ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 24. Consumer Insights with Ayesha Saeed Consumer Insights with Ayesha Saeed Expert Opinion I contacted experts in the field of advertising and following are their opinions ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 25. “Technology Consumer Insights with Ayesha Saeed is forcing the advertising industry to search for new ways of doing business. It is forcing agencies to change their model - both in terms of remuneration and in terms of process. Technology has enabled a new breed of virtual agencies that are perhaps better in class than traditional agencies. However, the challenge lies in front of clients too. Clients need to make that leap of faith and seek out agencies that are embracing technology and the new world model of the "New Agency." Clients will eventually take the risk as well. Ones that do it now will learn faster as the consumers are now leading the way that brands need to communicate. Wake up Karim Rammal: is an expert in the field everyone! Or, the consumer will wake you up... of communications with decades of rudely!” experience. He headed WPP operations in Pakistan, worked as a Senior Consultant in JWT NYC, has launched advertising agency in Afghanistan and is currently heading Unicorn Consulting Inc in NYC ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 26. “Technology will allow us to measure successful tactics in real time. This will allow advertisers to fine tune their campaigns until they are satisfied with Consumer Insights with Ayesha Saeed the results. Our industry of advertising will be more like science and less art. However, art will always be part of it and the intuition from seasoned professionals will always be an important asset. In 5-10 years communication will be very specialized to social groups. In 10- 20 years communication will be personalized. After that communication Ivan Raszl: . Founder and Editor of Ads of will not only be personalized to the the World, Editor of Brands of the World individual but even to their actual and creativebits. emotional, financial state, stress level and other aspects that change in time.” Worked at GE, Coca-Cola, McCann, JWT and several startups. Established my own agency few years ago. Now I work as a social media and communication consultant ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 27. “As marketers grapple on how to take advantage of new media and create a sustainable Consumer Insights with Ayesha Saeed communications platform, our industry is set to grow at an unprecedented rate. In Asia the older marketers have retire or move on because they cannot catch up with new media, the younger generation who actually dig this medium are lapping it up and participating with brands - provided brand owners are prepared to have a 2- way communication with their customers and accept both positive and negative comments. Martin Ross: Country Manager Eyeblaster (SEA) Singapore. With social media, marketers now have an amazing platform to get opinions and listen to chatter Martin enjoys years of without commissioning a focus group or survey. The experience in the advertising medium of print TV & radio has had very communication industry in Asian little innovation in the last 50 years. The digital market medium will transform every 12 months - I think that's what marketers are worried about!” ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 28. Consumer Insights with Ayesha Saeed In Summary, Future of advertising will…. ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 29. New age advertising will be exactly like old-age advertising it will always be about Consumer Insights with Ayesha Saeed ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 30. Optimum use of There will be only 3 categories of touch points Consumer Insights with Ayesha Saeed ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com
  • 31. Consumer Insights with Ayesha Saeed Consumer Insights with Ayesha Saeed For more consumer insights www.asaeed.wordpress.com ms.ayeshasaeed@gmail.com www.asaeed.wordpress.com