Open communication solutions from Simmortel for mobile VAS, 3G Video, enterprise IVRS and call centers.

1. Open Source Communications

2. Why Open Communications ?
Open Source Software
Open Architecture Hardware and Solutions
No Vendor Lock-in or Restricted Licensing
Dramatically Lower Total Cost of Ownership (TCO)
Higher Security
Higher Scalability and Reliability

3. Why Open Source Software ?
Open Source is more secure, less costly and more reliable
Some of the busiest sites like google, amazon, ebay
run on Open Source Software
Open Source leads to Open Architecture Solutions
which means Low TCO
No Restrictive Licensing and Vendor Lock-in
Best of the breed software –

4. Why Simmortel ?
Fastest 50 Open Telecom Company
Leading Provider of Speech Recognition Engine
Pioneer of Hosted IVR and Speech Applications
Completely Open Source Solutions and Architecture

5. Contact / Call Center Solutions
Open Source Software - Asterisk
Open Architecture
Modular and Plugin Extensible
Inbound Calling – IP Soft Phone, SIP, Mobile, Land-line
Outbound Calling – Predictive Dialing
Campaign Management – Call Pop-up
Continuous Call Monitoring and Recording
Call Details Records (CDR) Generation and Storage
Real-time Statistics and Graphical Reporting
Maximize - Agent Productivity, Center Efficiency, RoI

6. IVR Solutions
Open Source Solutions => No Per-port License Fee
Open Software Development Kit (SDK) => No Hidden Costs
Programming – Open, Robust, Flexible, Fast Deployment
– GUI, PHP, Java, VoiceXML 2.0
Open Source Content Management System (CMS)
Channels – E1/T1, SIP, H.323, Jingle
Codecs – G.711 uLaw, G.711 aLaw, G.722, GSM, G.726, Speex
Open Integration with Speech Recognition (ASR) Engine

7. Speech Recognition
Automatic Speech Recognition (ASR)
Medium to Large vocabulary
Connected grammar, Continuous speech
Open Software Development Kit (SDK)
Open Integration with IVR Applications
Asterisk Speech Recognition API
MRCP v1, v2 support
Source Code Available for large deployments

8. Video IVR
3G Network Support
High Quality Video content
No Download required unlike GPRS or 3G Data
DTMF support for better UI – like a Web Browser
Circuit Switched 3G-324M 3GPP Network Protocol
H.245 Call Control
Audio Codecs – GSM AMR, G.722.2, G.723.1
Video Codecs – H.263, H.264

9. Mobile Value Added Services (m-VAS)
VAS Solutions for Telecom Operators
Voice, SMS, Video
Scalable Open Architecture
Managed Services Model
Integrated Billing, CDR Module
Real-time Analysis and Reporting
Custom design and development

10. Voice Logger Solutions
Open Source Software – Asterisk
Open Architecture hardware
Real-time Call Reports, Statistics, Detail Records
Continuous Call Monitoring and Recording
Optional Automatic Speech-to-text Conversion
No Restricted Licensing
Custom Solution Development

11. Questions ?
Email
info@simmortel.com