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The
Psychology
 of Human
Misjudgment
Read aloud quickly what you see on the screen.
Do it twice.
Most of you got it wrong!
Reflexive vs. Reflective Brain.

The reason why people get it wrong is because they “jump to conclusions”
using the reflexive parts of their brains.
Reflexive Brain is effortless, automatic, fast, but can lend itself to errors.

Its also the reason why you are alive today. Your ancestors, who learnt to run away at the
first sign of danger, were able to increase their chances of survival until at least they pro-
created. If even one of your ancestors had died before pro-creating, you won’t be here
today. But you are.

Reflexive brain is VERY useful. But it also leads to mistake.

Human Evolution hasn’t kept pace with rapid change since industrialization.
Reflective Brain is effortful, reasoned, slow, logical, and less prone to error
Bias # 1

Availability
   trap
 (WYSIATI)
Assume today is 27 March
  2009 i.e. there are only
   five days left in the
financial year ending on 31
  March 2009. One of your
 friends has approached you
    to advice him on his
  investments. He presents
you with the following data
      about his current
         portfolio:
In addition, your friend also tells you that
                     during 2008-09, he has already realized short-term
                       capital gains of Rs 27 lacs. He now needs Rs 73
                        lacs by selling part of his portfolio. Which
                                    stocks should he sell?




To a man with a hammer everything looks like a nail
This Data is SO boring!
How do we make it more interesting?
Enter Chief Constable of Gwent, Wales
Key
                                         Word:
                                        GRAPHIC




http://www.youtube.com/watch?v=Q0ukd7xTQ9g

http://www.msnbc.msn.com/id/32657455/
http://www.youtube.com/watch?v=XELamUnF0EU
Approximately 3,000 people died in september 11 attacks.
An additional 1,500 died due to increased ROAD Travel because of
dread risk.
What caused the dread risk?

The extraordinarily vivid images of the disasters caused mass fear of flying.
Key word here is VIVID. But there is a general principle at work here. What is
it?
VIVIDNESS can SAVE LIVES
VIVIDNESS can
                                          KILL TOO




What’s the general principle at work
What’s the general principle at work here?
Human brains tends to drift into
                 working with what’s easily
                       available to it.



The human brain tends to drift into working with
what’s easily available to it.
“When I’m not
near the girl I
love, I love the
 girl I’m near.”
The brain can’t
  use what it
     can’t
  remember...
...or what it is
 blocked from
  recognizing
   under the
 influence of
     certain
psychological
   tendencies
The result? Mind tends to over-
weigh what’s easily available to it
Tversky-Khaneman video on Availability Bias
“People assess the
     frequency,
   probability, or
 likely cause of an
event by the degree
to which instances
 or occurrences of
   that event are
readily “available”
in memory.”-Daniel
      Kahneman
“An event that
   evokes emotions
 and is vivid, easily
     imagined, and
   specific will be
    more available
 than an event that
  is unemotional in
    nature, bland,
difficult to imagine,
  or vague.”-Daniel
       Kahneman
What sort of
things tend to
   be more
 available in
our minds than
   others?
People remember vivid images
Which is why this presentation is made vivid
a rich and vivid
representation
of the outcome,
whether or not
it is emotional,
  reduces the
     role of
 probability in
the evaluation
of an uncertain
    prospect.
On Rare Events

“I visited Israel several times during a period in which suicide bombings in buses were relatively common—though of course quite rare in absolute
terms. There were altogether 23 bombings between December 2001 and September 2004, which had caused a total of 236 fatalities. The number of
daily bus riders in Israel was approximately 1.3 million at that time. For any traveler, the risks were tiny, but that was not how the public felt about it.
People avoided buses as much as they could, and many travelers spent their time on the bus anxiously scanning their neighbors for packages or bulky
clothes that might hide a bomb. I did not have much occasion to travel on buses, as I was driving a rented car, but I was chagrined to discover that my
behavior was also affected. I found that I did not like to stop next to a bus at a red light, and I drove away more quickly than usual when the light
changed. I was ashamed of myself, because of course I knew better. I knew that the risk was truly negligible, and that any effect at all on my actions
would assign an inordinately high “decision weight” to a minuscule probability. In fact, I was more likely to be injured in a driving accident than by
stopping near a bus. But my avoidance of buses was not motivated by a rational concern for survival. What drove me was the experience of the moment:
being next to a bus made me think of bombs, and these thoughts were unpleasant. I was avoiding buses because I wanted to think of something else.”

“My experience illustrates how terrorism works and why it is so effective: it induces an availability cascade. An extremely vivid image of death and
damage, constantly reinforced by media attention and frequent conversations, becomes highly accessible, especially if it is associated with a specific
situation such as the sight of a bus. The emotional arousal is associative, automatic, and uncontrolled, and it produces an impulse for protective action.
System 2 may “know” that the probability is low, but this knowledge does not eliminate the self-generated discomfort and the wish to avoid it. System 1
cannot be turned off.”
“The emotion is not only disproportionate to the probability, it is also
insensitive to the exact level of probability. Suppose that two cities have
been warned about the presence of suicide bombers. Residents of one city
are told that two bombers are ready to strike. Residents of another city are
told of a single bomber. Their risk is lower by half, but do they feel much
safer?”
The psychology of high-prize lotteries is similar to the psychology of
terrorism. The thrilling possibility of winning the big prize is shared by the
community and reinforced by conversations at work and at home. Buying a
ticket is immediately rewarded by pleasant fantasies, just as avoiding a bus
was immediately rewarded by relief from fear. In both cases, the actual
probability is inconsequential; only possibility matters.
a basic
                       limitation in
                      the ability of
                       our mind to
                     deal with small
                     risks is that we
                      either ignore
                           them
                      altogether or
                      give them far
                     too much weight
                       —nothing in
                         between.


Exessive over-reaction vs. Utter neglect.

It depends on “availability”

Terrorism vs. Climate Change.
“It hasn’t happened for a long time, so it won’t happen”
Earthquake and volcano eruptions

LTCM
It can’t happen to me - like the fellow who goes out on a mobike without a
helmet.
“In all my experience, I’ve never been in an accident of any sort worth
speaking about. I have seen but one vessel in distress in all my years at sea.
“I never saw a wreck and have never been wrecked nor was I ever in any
predicament that threatened to end in disaster of any sort.”- E.J. Smith,
1907, Captain, RMS Titanic
How should treat things that have happened before and those that never
happened before.
The chances of winning are 10% in urn A and 9% in urn B, so making the right choice should be easy, but it is not: about 30%–
40% of students choose the urn with the larger number of winning marbles, rather than the urn that provides a better chance of
winning.

The remarkably foolish choices that people make in this situation is called denominator neglect. If your attention is drawn to the
winning marbles, you do not assess the number of non-winning marbles with the same care. Vivid imagery contributes to
denominator neglect.

When I think of the small urn, I see a single red marble on a vaguely defined background of white marbles. When I think of the
larger urn, I see nine winning red marbles on an indistinct background of white marbles, which creates a more hopeful feeling.
The distinctive vividness of the winning marbles increases the decision weight of that event, enhancing the possibility effect.
Physicians response to Surgeon General’s report linking cancer to smoking
probability
     of a
  physician
  smoking is
   directly
 related to
the distance
 of the Her
  speciality
   from the
    lungs!
Before boarding a flight people are prepared to pay more when offered a flight
insurance policy to cover against “terrorism insurance” than for a general policy
covering all risks.

Clever, psychologically astute insurance companies can use this to manipulate people.
ITS ALL IN THE




Extra vivid annual reports of Temptation Foods (a fraudulent company)
resulted in seducing many investors.
QIB Placement on 19 Oct 2007
76,00,000 shares issued at 150
   Money raised: Rs 114 cr.
OUR
PRODUCTS
DEVELOPMENTS &
INITIATIVES DURING
THE YEAR
Recent Developments




Acquisitions & Investments
AUDITORS REPORT
Text
Now that’s Vivid Too!




Company under several investigations

Moral of the story is that you should be wary of “story” stocks.

use stories to persuade, not be get persuaded by!
Recency




                     Our most recent experience tends
                     to carry more weight in our heads
                           than old experiences.


Thats how memory works.
Recent (and also vivid) events.
Recency + vividness = lethal combination

And if you get this idea right, you’d understand the importance of taking
the opposite view of the crowd when the crowd is obviously wrong.

AFTER the event the RISK went DOWN
Purchase of earthquake insurance increases greatly after the occurrence of
an earthquake and declines steadily as the memory of the event fades.

Similar behavior has been observed for floods and food insurance.

Notice this combines with VIVIDNESS
We over-react to recent events




Recency + vividness = lethal combination
The best time to buy is when there is blood in the streets.
While I am not a great fan of DCF (more about that later), it is at such times, that thinking in
terms of DCF makes sense. The value of an asset is equal to the present value of cash flows.
So only a change in two variables can change value. If these changes haven’t occurred but
price has crash, this spells OPPORTUNITY

Biggest losing days in stock markets typically mean lucrative opportunities to invest.
First-conclusion bias
The human mind is like the human egg. Out of a billion sperms racing towards the egg,
only one succeeds in entering and fertilizing it. As soon as the fastest swimming sperm
enters the egg, the egg immediately shuts down to stop any other sperm from entering.
We answer questions which start with the word “why” by grabbing the first answer that
comes to mind.

Example: Steel Price Hike, Impact on Auto Stocks

Explaining Lollapalooza Outcomes: “part of the reason”
“Nothing is
                                                 more
                                              dangerous
                                             than an idea,
                                             when it's the
                                             only one you
                                                have.”


                    Émile Auguste Chartier


If you want to have good ideas, you should have LOTS of IDEAS
Everyone should get a pack of these wonderful cards:

Amazon.com: Creative Whack Pack (9780880793582): Roger Von Oech:
Books
The human mind
   seeks easy
 answers to the
questions which
 start with the
   word “why”
A stock is selling below cash!

                           Why should I buy this stock?

                                Because its cheap!




Well, so what? Under what circumstances would this be a mistake?

Can you think of three reasons why you could be wrong?

You really have to FORCE yourself to come up with 3 reasons which can prove you
wrong.

Three reasons why buying it would be a mistake
1. Fraud
2. Value Trap
3. Bubble market
“I followed a
                                            golden rule,
                                             namely that
                                             whenever a
                                                 new
                                           observation or
                                            thought came
                                              across me,
                                              which was
                                            opposed to my
                                               general
                                             results, to
                                                make a
                                            memorandum
                                            of it without
                                             fail and at
                                                once...


Charles Darwin is a wonderful example, according to Mr. Munger, to study.
“for I had
    found by
  experience
   that such
   facts and
thoughts were
 far more apt
to escape from
  the memory
      than
   favorable
     ones.” -
    Charles
     Darwin
I Saw it
                                         with my
                                           OWN
                                          eyes!!!




Direct Experiences

We overweigh direct experience and under-weigh vicarious experience.
What we see for ourselves with our own eyes, hear from our own ears, has a
greater impact than what we see or hear through others
I saw it with my OWN Eyes!
Direct Experience
                                   Vs.
                          Vicarious Experience




Learning comes from two types of experiences.
Direct experience
Vicarious
Experience is
    Safer
The key to success in any field is, to a large extent, a matter of
practicing a specific task for a total of around 10,000 hours -
Gladwell.
Mediocrity


                   Extreme                     Extreme
                   Failure                     Success




VICARIOUS EXPERIENCE

Most vicarious Learning Comes from studying extremes
Copy,
 All I want to                                     Paste,
know is where                                     Emulate
 I’m Going to
Die So I never   Extreme   Mediocrity   Extreme
   Go There      Failure                Success




                           Ignore
Instead of
  focusing on
 becoming too
 smart, I urge
you to focus on
    avoiding
     foolish
    behavior
I urge
  you to
  learn
   from
 mistakes
of others
“What we learn from history, is
                          that we don’t learn from
                         history.” Benjamin Disraeli



You will be required to read these books and be prepared to do a quiz
(closed book) on it very soon.

Here is your chance to acquire some extremely valuable vicarious
experience...
“We have never seen anything like this,” said analyst Glenn Schorr, who covers the investment banks for UBS
AG. “There have been tough situations like Long-Term Capital Management and the crash of 1987, but the
problem here is there is leverage in the securities under the microscope and in the banks that own them. And
to try and unwind it all at once creates a one-way market where there are only sellers, and no buyers.” - WSJ,
September 14, 2008

But financial history is littered with examples after examples of similar situations…

This is an example of underweighing vicarious experience.

Just because YOU haven’t seen anything like this, does NOT mean its never happened before.
“But I know a man who smoked three packs of cigarettes a day and lived to
be 99!”
If we personally see people who drowned, our assessment of the riskiness
of swimming in open waters will be much higher than the correct
probability.
Problem of Silent Evidence




                            You only see the winners!
You can’t learn about success by reading these books because they don’t tell you about the
companies who had same attributes but went belly up.

Read “The Halo Effect”

http://www.amazon.com/Halo-Effect-Business-Delusions-Managers/dp/0743291263/

http://www.britannica.com/bps/additionalcontent/18/25996994/Misunderstanding-the-
Nature-of-Company-Performance-THE-HALO-EFFECT-AND-OTHER-BUSINESS-DELUSIONS
Stock Market
                                 Prediction Newsletter
                                          Scam


One day you receive a newsletter in which you’re offered a free prediction. Reliance Industries would rise
by more than 10% during the course of the next month. Coincidentally it does rise by 10%. Next
newsletter predicts that Reliance will fall by more than 10% in the next month. A month passes and you
notice that the second prediction has also come true.
Stock Market
                              Prediction Newsletter
                                       Scam



six accurate predictions in a row! a coincidence? “Of course not!” you conclude. “This man
has real predictive powers.”

364,500 = 1,21,500x3; 1,21,500=40,500x3; 40,050=13,500; 13,500=4,500x3;
4,500=1,500x3; 1,500=500x3.

are there “functional equivalents” of this scam?
Insensitivity
                                            to Base Rates
                                             (Probability
                                            unconditioned
                                             on featured
                                               evidence)




Base rate is the probability unconditioned on featural evidence, frequently also
known as prior probabilities. For example, if it were the case that 1% of the
public are "medical professionals" and 99% of the public are not "medical
professionals," then the base rates in this case are 1% and 99%, respectively.
“Base rates are boring but are amongst the most illuminating statistics that exist.”

100 people - 70 lawyers 30 engineers. When no additional info is provided and asked to guess occupation of randomly selected 10, people use base rates - they say 7
are lawyers and 30 are engineers.

When worthless data is added - Dick is highly motivated 30 year old man who is well liked by his colleagues people largely ignore the base rate in favor of their “feel” for
the person.

From “What Works on Wall Street”

When stereotypical info is added e.g. Dick is 30 years old married shows no interest in politics or social issues and likes to spend free time on his many hobbies which
include carpentry and math puzzles, people TOTALLY ignore the base rate and bet Dick is an engineer.

Base rates are boring - experience is vivid and fun.

The only way someone will pay 100 times earnings for a stock is because it has a tremendous “story’. Never mind that the base rate of investing in high P/E stocks is
horrible - the story is too compelling that people throw base rates out of the window.

Human nature makes it virtually impossible to forgo the specific info of an individual case in favor of the results of a great number of cases. we are interested in THIS
stock and THIS company, not with this CLASS OF STOCKS or this CLASS OF COMPANIES.
Large numbers mean nothing to us.
But they should
instructing
                                  people to “think
                                        like a
                                    statistician”
                                    enhanced the
                                  use of base-rate
                                    information,
                                      while the
                                   instruction to
                                    “think like a
                                   clinician” had
                                     the opposite
                                       effect.


Amos and I originally believed, on the basis of our early evidence, that base-rate information will always be neglected
when information about the specific instance is available, but that conclusion was too strong. Psychologists have
conducted many experiments in which base-rate information is explicitly provided as part of the problem, and many of
the participants are influenced by those base rates, although the information about the individual case is almost always
weighted more than mere statistics. Norbert Schwarz and his colleagues showed that instructing people to “think like a
statistician” enhanced the use of base-rate information, while the instruction to “think like a clinician” had the opposite
effect.
“Bargains do appear in the stock market
  recurrently. However, it cannot be said with
  certainty that a clear-cut bargain investment
will produce excess investment returns, and it is
 impossible to predict the pattern, sequence or
    consistency of investment returns for a
         particular bargain investment...
“It can only be stated with certainty
                              that repeated investment in numerous
                                 groups of bargain securities over
                                 very long multi-year periods has
                                  produced excess returns.” - The
                                    Partners of Tweedy, Browne


You should use Stories to Influence Others

But Think in terms of Base Rates when forming world views

Buffett on technology - why does he keep away (mostly) - the mortality rate of technology companies
(averaged out experience) makes him uncomfortable.

He talks about stepping over one foot hurdles vs jumping over five foot ones.

Mortality rates in leveraged stocks

Mortality rates in airline industry
“What we learn from history, is
   that we don’t learn from
  history.” Benjamin Disraeli
Anchoring Bias as a subset of Availability Bias

We need anchors

What are the right anchors?

What are the wrong anchors?
Video Clip on Anchoring
Two
                                                             different
                                                            mechanisms
                                                              produce
                                                            anchoring
                                                             effects—
                                                           one for each
                                                              system.



Two different mechanisms produce anchoring effects—one for each system. There is a form of anchoring that
occurs in a deliberate process of adjustment, an operation of System 2. And there is anchoring that occurs by
a priming effect, an automatic manifestation of System 1.
Insufficient
                      Adjustment




“Start from an anchoring number, assess whether it is too high or too low,
and gradually adjust your estimate by mentally “moving” from the anchor.
The adjustment typically ends prematurely, because people stop when they
are no longer certain that they should move farther.”
“Amos and I once rigged a wheel of fortune. It was marked from 0 to 100, but we had it built so that it would stop only at 10 or
65. We recruited students of the University of Oregon as participants in our experiment. One of us would stand in front of a
small group, spin the wheel, and ask them to write down the number on which the wheel stopped, which of course was either 10
or 65. We then asked them two questions: Is the percentage of African nations among UN members larger or smaller than the
number you just wrote? What is your best guess of the percentage of African nations in the UN? The spin of a wheel of fortune—
even one that is not rigged—cannot possibly yield useful information about anything, and the participants in our experiment
should simply have ignored it. But they did not ignore it. The average estimates of those who saw 10 and 65 were 25% and 45%,
respectively.”
List Price $65,900
Average Appraisal:
      $67,811
List Price $83,900
Average Appraisal:
 $75,190- a rise of
      $7,000
Adjustment is
                                                        Effortful,
                                                         System 2
                                                        Operation




“Nick Epley and Tom Gilovich found evidence that adjustment is a deliberate attempt to find
reasons to move away from the anchor: people who are instructed to shake their head when they
hear the anchor, as if they rejected it, move farther from the anchor, and people who nod their
head show enhanced anchoring. Epley and Gilovich also confirmed that adjustment is an effortful
operation. People adjust less (stay closer to the anchor) when their mental resources are depleted,
either because their memory is loaded with digits or because they are slightly drunk. Insufficient
adjustment is a failure of a weak or lazy System 2.”
Anchoring
as Priming
  Effect
Was Saddam Hussain more or less than 155 years old when he died?

How old was Saddam Hussain when he died?

Ans: 70 years.

Did you think of your answer by adjusting down from 155?

And yet the absurdly high number still influenced your estimate.

This is the “power of suggestion.”
Suggestion is a priming effect.
Priming

http://www.youtube.com/watch?v=i1OVhlRpwJc
Primed for Money

“Reminders of money produce some troubling effects. Participants in one experiment were shown a list of five words from which they were required to
construct a four-word phrase that had a money theme (“high a salary desk paying” became “a high-paying salary”). Other primes were much more subtle,
including the presence of an irrelevant money-related object in the background, such as a stack of Monopoly money on a table, or a computer with a
screen saver of dollar bills floating in water. Money-primed people become more independent than they would be without the associative trigger. They
persevered almost twice as long in trying to solve a very difficult problem before they asked the experimenter for help, a crisp demonstration of increased
self-reliance. Money-primed people are also more selfish: they were much less willing to spend time helping another student who pretended to be
confused about an experimental task. When an experimenter clumsily dropped a bunch of pencils on the floor, the participants with money
(unconsciously) on their mind picked up fewer pencils. In another experiment in the series, participants were told that they would shortly have a get-
acquainted conversation with another person and were asked to set up two chairs while the experimenter left to retrieve that person. Participants primed
by money chose to stay much farther apart than their nonprimed peers (118 vs. 80 centimeters). Money-primed undergraduates also showed a greater
preference for being alone. The general theme of these findings is that the idea of money primes individualism: a reluctance to be involved with others, to
depend on others, or to accept demands from others. The psychologist who has done this remarkable research, Kathleen Vohs, has been laudably
restrained in discussing the implications of her findings, leaving the task to her readers. Her experiments are profound—her findings suggest that living in
a culture that surrounds us with reminders of money may shape our behavior and our attitudes in ways that we do not know about and of which we may
not be proud.”
Speaking of
    Anchors

 “The firm we want
to acquire sent us
   their business
   plan, with the
    revenue they
     expect. We
shouldn’t let that
 number influence
our thinking. Set it
       aside.”
Speaking of
    Anchors

  “Plans are best-
   case scenarios.
     Let’s avoid
anchoring on plans
 when we forecast
 actual outcomes.
   Thinking about
    ways the plan
 could go wrong is
 one way to do it.”
Speaking of
    Anchors

 “The defendant’s
 lawyers put in a
     frivolous
reference in which
 they mentioned a
 ridiculously low
amount of damages,
 and they got the
judge anchored on
        it!”
Money lost in wallet.

Your wallet had Rs 1,000 and now Rs 100 is missing.

You are feeling miserable because you are latching on (anchoring) to money
in the wallet and not in the bank. If the money in the bank (your wealth) is
large, then this loss is inconsequential.

Stop feeling miserable because of wrong anchors in life...
Par value
                             52 week low
                             All time high
                          Low absolute price
                              Sunk-costs
                           Stock price itself




Its foolish to think a stock is cheap just because its selling below par or
below 52 week low or is selling at an absolute low price.

A stock selling at Rs 5 may be more expensive than one selling at Rs 500.

The right anchor to latch on you is value.
Overweighing what can be counted




                      “You’ve got a complex system and it spews out
                      a lot of wonderful numbers that enable you to
                                  measure some factors.



“But there are other factors that are terribly important, [yet] there’s no
precise numbering you can put to these factors. “You know they’re
important, but you don’t have the numbers. Well practically everybody (1)
overweighs the stuff that can be numbered, because it yields to the
statistical techniques they’re taught in academia. “and (2) doesn’t mix in the
hard-to-measure stuff that may be more important. That is a mistake I’ve
tried all my life to avoid, and I have no regrets for having done that.”
“The first step
                                          is to measure
                                           what can be
                                              easily
                                         measured. This
                                          is okay as far
                                            as it goes.

                          John Bogle


“The second step is to disregard that which cannot be measured, or give it
an arbitrary quantitative value. This is artificial and misleading. The third
step is to presume that what cannot be measured really is not very
important. This is blindness. The fourth step is to say that what cannot be
measured does not really exist. This is suicide.”
“Not everything
 that counts can
 be counted, and
  not everything
   that can be
counted, counts.”
                    Albert Einstein
Beta does not capture risk




Beta is easily calculated but is “precisely wrong.” Keynes said correctly: “Its
better to approximately right than to be precisely wrong.”
“People
calculate too
  much and
  think too
   little.”
Antidotes
     Look for
  disconfirming
evidence – killing
 your own ideas
Under-weigh
                                         extra-vivid
                                       experience and
                                       overweigh less
                                      vivid experience.




Same with recent events; i.e. cool off period after meeting someone very
impressive and impressionable.

“Sleep over it.”
“Remember the
 lesson: “An idea
 or a fact is not
   worth more
merely because it
     is easily
available to you.”
Thank You

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The psychology of human misjudgment

  • 2. Read aloud quickly what you see on the screen. Do it twice.
  • 3. Most of you got it wrong!
  • 4. Reflexive vs. Reflective Brain. The reason why people get it wrong is because they “jump to conclusions” using the reflexive parts of their brains.
  • 5. Reflexive Brain is effortless, automatic, fast, but can lend itself to errors. Its also the reason why you are alive today. Your ancestors, who learnt to run away at the first sign of danger, were able to increase their chances of survival until at least they pro- created. If even one of your ancestors had died before pro-creating, you won’t be here today. But you are. Reflexive brain is VERY useful. But it also leads to mistake. Human Evolution hasn’t kept pace with rapid change since industrialization.
  • 6. Reflective Brain is effortful, reasoned, slow, logical, and less prone to error
  • 7. Bias # 1 Availability trap (WYSIATI)
  • 8. Assume today is 27 March 2009 i.e. there are only five days left in the financial year ending on 31 March 2009. One of your friends has approached you to advice him on his investments. He presents you with the following data about his current portfolio:
  • 9. In addition, your friend also tells you that during 2008-09, he has already realized short-term capital gains of Rs 27 lacs. He now needs Rs 73 lacs by selling part of his portfolio. Which stocks should he sell? To a man with a hammer everything looks like a nail
  • 10.
  • 11.
  • 12.
  • 13. This Data is SO boring! How do we make it more interesting? Enter Chief Constable of Gwent, Wales
  • 14. Key Word: GRAPHIC http://www.youtube.com/watch?v=Q0ukd7xTQ9g http://www.msnbc.msn.com/id/32657455/
  • 16. Approximately 3,000 people died in september 11 attacks. An additional 1,500 died due to increased ROAD Travel because of dread risk.
  • 17. What caused the dread risk? The extraordinarily vivid images of the disasters caused mass fear of flying. Key word here is VIVID. But there is a general principle at work here. What is it?
  • 19. VIVIDNESS can KILL TOO What’s the general principle at work
  • 20. What’s the general principle at work here?
  • 21. Human brains tends to drift into working with what’s easily available to it. The human brain tends to drift into working with what’s easily available to it.
  • 22. “When I’m not near the girl I love, I love the girl I’m near.”
  • 23. The brain can’t use what it can’t remember...
  • 24. ...or what it is blocked from recognizing under the influence of certain psychological tendencies
  • 25. The result? Mind tends to over- weigh what’s easily available to it
  • 26. Tversky-Khaneman video on Availability Bias
  • 27. “People assess the frequency, probability, or likely cause of an event by the degree to which instances or occurrences of that event are readily “available” in memory.”-Daniel Kahneman
  • 28. “An event that evokes emotions and is vivid, easily imagined, and specific will be more available than an event that is unemotional in nature, bland, difficult to imagine, or vague.”-Daniel Kahneman
  • 29. What sort of things tend to be more available in our minds than others?
  • 30. People remember vivid images Which is why this presentation is made vivid
  • 31. a rich and vivid representation of the outcome, whether or not it is emotional, reduces the role of probability in the evaluation of an uncertain prospect.
  • 32. On Rare Events “I visited Israel several times during a period in which suicide bombings in buses were relatively common—though of course quite rare in absolute terms. There were altogether 23 bombings between December 2001 and September 2004, which had caused a total of 236 fatalities. The number of daily bus riders in Israel was approximately 1.3 million at that time. For any traveler, the risks were tiny, but that was not how the public felt about it. People avoided buses as much as they could, and many travelers spent their time on the bus anxiously scanning their neighbors for packages or bulky clothes that might hide a bomb. I did not have much occasion to travel on buses, as I was driving a rented car, but I was chagrined to discover that my behavior was also affected. I found that I did not like to stop next to a bus at a red light, and I drove away more quickly than usual when the light changed. I was ashamed of myself, because of course I knew better. I knew that the risk was truly negligible, and that any effect at all on my actions would assign an inordinately high “decision weight” to a minuscule probability. In fact, I was more likely to be injured in a driving accident than by stopping near a bus. But my avoidance of buses was not motivated by a rational concern for survival. What drove me was the experience of the moment: being next to a bus made me think of bombs, and these thoughts were unpleasant. I was avoiding buses because I wanted to think of something else.” “My experience illustrates how terrorism works and why it is so effective: it induces an availability cascade. An extremely vivid image of death and damage, constantly reinforced by media attention and frequent conversations, becomes highly accessible, especially if it is associated with a specific situation such as the sight of a bus. The emotional arousal is associative, automatic, and uncontrolled, and it produces an impulse for protective action. System 2 may “know” that the probability is low, but this knowledge does not eliminate the self-generated discomfort and the wish to avoid it. System 1 cannot be turned off.”
  • 33. “The emotion is not only disproportionate to the probability, it is also insensitive to the exact level of probability. Suppose that two cities have been warned about the presence of suicide bombers. Residents of one city are told that two bombers are ready to strike. Residents of another city are told of a single bomber. Their risk is lower by half, but do they feel much safer?”
  • 34. The psychology of high-prize lotteries is similar to the psychology of terrorism. The thrilling possibility of winning the big prize is shared by the community and reinforced by conversations at work and at home. Buying a ticket is immediately rewarded by pleasant fantasies, just as avoiding a bus was immediately rewarded by relief from fear. In both cases, the actual probability is inconsequential; only possibility matters.
  • 35. a basic limitation in the ability of our mind to deal with small risks is that we either ignore them altogether or give them far too much weight —nothing in between. Exessive over-reaction vs. Utter neglect. It depends on “availability” Terrorism vs. Climate Change.
  • 36. “It hasn’t happened for a long time, so it won’t happen” Earthquake and volcano eruptions LTCM It can’t happen to me - like the fellow who goes out on a mobike without a helmet.
  • 37. “In all my experience, I’ve never been in an accident of any sort worth speaking about. I have seen but one vessel in distress in all my years at sea. “I never saw a wreck and have never been wrecked nor was I ever in any predicament that threatened to end in disaster of any sort.”- E.J. Smith, 1907, Captain, RMS Titanic
  • 38. How should treat things that have happened before and those that never happened before.
  • 39. The chances of winning are 10% in urn A and 9% in urn B, so making the right choice should be easy, but it is not: about 30%– 40% of students choose the urn with the larger number of winning marbles, rather than the urn that provides a better chance of winning. The remarkably foolish choices that people make in this situation is called denominator neglect. If your attention is drawn to the winning marbles, you do not assess the number of non-winning marbles with the same care. Vivid imagery contributes to denominator neglect. When I think of the small urn, I see a single red marble on a vaguely defined background of white marbles. When I think of the larger urn, I see nine winning red marbles on an indistinct background of white marbles, which creates a more hopeful feeling. The distinctive vividness of the winning marbles increases the decision weight of that event, enhancing the possibility effect.
  • 40.
  • 41. Physicians response to Surgeon General’s report linking cancer to smoking
  • 42. probability of a physician smoking is directly related to the distance of the Her speciality from the lungs!
  • 43. Before boarding a flight people are prepared to pay more when offered a flight insurance policy to cover against “terrorism insurance” than for a general policy covering all risks. Clever, psychologically astute insurance companies can use this to manipulate people.
  • 44. ITS ALL IN THE Extra vivid annual reports of Temptation Foods (a fraudulent company) resulted in seducing many investors.
  • 45. QIB Placement on 19 Oct 2007 76,00,000 shares issued at 150 Money raised: Rs 114 cr.
  • 47. DEVELOPMENTS & INITIATIVES DURING THE YEAR Recent Developments Acquisitions & Investments
  • 48.
  • 50. Text
  • 51. Now that’s Vivid Too! Company under several investigations Moral of the story is that you should be wary of “story” stocks. use stories to persuade, not be get persuaded by!
  • 52. Recency Our most recent experience tends to carry more weight in our heads than old experiences. Thats how memory works.
  • 53. Recent (and also vivid) events. Recency + vividness = lethal combination And if you get this idea right, you’d understand the importance of taking the opposite view of the crowd when the crowd is obviously wrong. AFTER the event the RISK went DOWN
  • 54. Purchase of earthquake insurance increases greatly after the occurrence of an earthquake and declines steadily as the memory of the event fades. Similar behavior has been observed for floods and food insurance. Notice this combines with VIVIDNESS
  • 55. We over-react to recent events Recency + vividness = lethal combination
  • 56. The best time to buy is when there is blood in the streets. While I am not a great fan of DCF (more about that later), it is at such times, that thinking in terms of DCF makes sense. The value of an asset is equal to the present value of cash flows. So only a change in two variables can change value. If these changes haven’t occurred but price has crash, this spells OPPORTUNITY Biggest losing days in stock markets typically mean lucrative opportunities to invest.
  • 58. The human mind is like the human egg. Out of a billion sperms racing towards the egg, only one succeeds in entering and fertilizing it. As soon as the fastest swimming sperm enters the egg, the egg immediately shuts down to stop any other sperm from entering. We answer questions which start with the word “why” by grabbing the first answer that comes to mind. Example: Steel Price Hike, Impact on Auto Stocks Explaining Lollapalooza Outcomes: “part of the reason”
  • 59. “Nothing is more dangerous than an idea, when it's the only one you have.” Émile Auguste Chartier If you want to have good ideas, you should have LOTS of IDEAS
  • 60. Everyone should get a pack of these wonderful cards: Amazon.com: Creative Whack Pack (9780880793582): Roger Von Oech: Books
  • 61. The human mind seeks easy answers to the questions which start with the word “why”
  • 62. A stock is selling below cash! Why should I buy this stock? Because its cheap! Well, so what? Under what circumstances would this be a mistake? Can you think of three reasons why you could be wrong? You really have to FORCE yourself to come up with 3 reasons which can prove you wrong. Three reasons why buying it would be a mistake 1. Fraud 2. Value Trap 3. Bubble market
  • 63. “I followed a golden rule, namely that whenever a new observation or thought came across me, which was opposed to my general results, to make a memorandum of it without fail and at once... Charles Darwin is a wonderful example, according to Mr. Munger, to study.
  • 64. “for I had found by experience that such facts and thoughts were far more apt to escape from the memory than favorable ones.” - Charles Darwin
  • 65. I Saw it with my OWN eyes!!! Direct Experiences We overweigh direct experience and under-weigh vicarious experience. What we see for ourselves with our own eyes, hear from our own ears, has a greater impact than what we see or hear through others I saw it with my OWN Eyes!
  • 66. Direct Experience Vs. Vicarious Experience Learning comes from two types of experiences. Direct experience
  • 68. The key to success in any field is, to a large extent, a matter of practicing a specific task for a total of around 10,000 hours - Gladwell.
  • 69. Mediocrity Extreme Extreme Failure Success VICARIOUS EXPERIENCE Most vicarious Learning Comes from studying extremes
  • 70. Copy, All I want to Paste, know is where Emulate I’m Going to Die So I never Extreme Mediocrity Extreme Go There Failure Success Ignore
  • 71. Instead of focusing on becoming too smart, I urge you to focus on avoiding foolish behavior
  • 72. I urge you to learn from mistakes of others
  • 73. “What we learn from history, is that we don’t learn from history.” Benjamin Disraeli You will be required to read these books and be prepared to do a quiz (closed book) on it very soon. Here is your chance to acquire some extremely valuable vicarious experience...
  • 74. “We have never seen anything like this,” said analyst Glenn Schorr, who covers the investment banks for UBS AG. “There have been tough situations like Long-Term Capital Management and the crash of 1987, but the problem here is there is leverage in the securities under the microscope and in the banks that own them. And to try and unwind it all at once creates a one-way market where there are only sellers, and no buyers.” - WSJ, September 14, 2008 But financial history is littered with examples after examples of similar situations… This is an example of underweighing vicarious experience. Just because YOU haven’t seen anything like this, does NOT mean its never happened before.
  • 75. “But I know a man who smoked three packs of cigarettes a day and lived to be 99!”
  • 76. If we personally see people who drowned, our assessment of the riskiness of swimming in open waters will be much higher than the correct probability.
  • 77. Problem of Silent Evidence You only see the winners! You can’t learn about success by reading these books because they don’t tell you about the companies who had same attributes but went belly up. Read “The Halo Effect” http://www.amazon.com/Halo-Effect-Business-Delusions-Managers/dp/0743291263/ http://www.britannica.com/bps/additionalcontent/18/25996994/Misunderstanding-the- Nature-of-Company-Performance-THE-HALO-EFFECT-AND-OTHER-BUSINESS-DELUSIONS
  • 78. Stock Market Prediction Newsletter Scam One day you receive a newsletter in which you’re offered a free prediction. Reliance Industries would rise by more than 10% during the course of the next month. Coincidentally it does rise by 10%. Next newsletter predicts that Reliance will fall by more than 10% in the next month. A month passes and you notice that the second prediction has also come true.
  • 79. Stock Market Prediction Newsletter Scam six accurate predictions in a row! a coincidence? “Of course not!” you conclude. “This man has real predictive powers.” 364,500 = 1,21,500x3; 1,21,500=40,500x3; 40,050=13,500; 13,500=4,500x3; 4,500=1,500x3; 1,500=500x3. are there “functional equivalents” of this scam?
  • 80. Insensitivity to Base Rates (Probability unconditioned on featured evidence) Base rate is the probability unconditioned on featural evidence, frequently also known as prior probabilities. For example, if it were the case that 1% of the public are "medical professionals" and 99% of the public are not "medical professionals," then the base rates in this case are 1% and 99%, respectively.
  • 81. “Base rates are boring but are amongst the most illuminating statistics that exist.” 100 people - 70 lawyers 30 engineers. When no additional info is provided and asked to guess occupation of randomly selected 10, people use base rates - they say 7 are lawyers and 30 are engineers. When worthless data is added - Dick is highly motivated 30 year old man who is well liked by his colleagues people largely ignore the base rate in favor of their “feel” for the person. From “What Works on Wall Street” When stereotypical info is added e.g. Dick is 30 years old married shows no interest in politics or social issues and likes to spend free time on his many hobbies which include carpentry and math puzzles, people TOTALLY ignore the base rate and bet Dick is an engineer. Base rates are boring - experience is vivid and fun. The only way someone will pay 100 times earnings for a stock is because it has a tremendous “story’. Never mind that the base rate of investing in high P/E stocks is horrible - the story is too compelling that people throw base rates out of the window. Human nature makes it virtually impossible to forgo the specific info of an individual case in favor of the results of a great number of cases. we are interested in THIS stock and THIS company, not with this CLASS OF STOCKS or this CLASS OF COMPANIES. Large numbers mean nothing to us. But they should
  • 82. instructing people to “think like a statistician” enhanced the use of base-rate information, while the instruction to “think like a clinician” had the opposite effect. Amos and I originally believed, on the basis of our early evidence, that base-rate information will always be neglected when information about the specific instance is available, but that conclusion was too strong. Psychologists have conducted many experiments in which base-rate information is explicitly provided as part of the problem, and many of the participants are influenced by those base rates, although the information about the individual case is almost always weighted more than mere statistics. Norbert Schwarz and his colleagues showed that instructing people to “think like a statistician” enhanced the use of base-rate information, while the instruction to “think like a clinician” had the opposite effect.
  • 83. “Bargains do appear in the stock market recurrently. However, it cannot be said with certainty that a clear-cut bargain investment will produce excess investment returns, and it is impossible to predict the pattern, sequence or consistency of investment returns for a particular bargain investment...
  • 84. “It can only be stated with certainty that repeated investment in numerous groups of bargain securities over very long multi-year periods has produced excess returns.” - The Partners of Tweedy, Browne You should use Stories to Influence Others But Think in terms of Base Rates when forming world views Buffett on technology - why does he keep away (mostly) - the mortality rate of technology companies (averaged out experience) makes him uncomfortable. He talks about stepping over one foot hurdles vs jumping over five foot ones. Mortality rates in leveraged stocks Mortality rates in airline industry
  • 85. “What we learn from history, is that we don’t learn from history.” Benjamin Disraeli
  • 86. Anchoring Bias as a subset of Availability Bias We need anchors What are the right anchors? What are the wrong anchors?
  • 87. Video Clip on Anchoring
  • 88.
  • 89. Two different mechanisms produce anchoring effects— one for each system. Two different mechanisms produce anchoring effects—one for each system. There is a form of anchoring that occurs in a deliberate process of adjustment, an operation of System 2. And there is anchoring that occurs by a priming effect, an automatic manifestation of System 1.
  • 90. Insufficient Adjustment “Start from an anchoring number, assess whether it is too high or too low, and gradually adjust your estimate by mentally “moving” from the anchor. The adjustment typically ends prematurely, because people stop when they are no longer certain that they should move farther.”
  • 91. “Amos and I once rigged a wheel of fortune. It was marked from 0 to 100, but we had it built so that it would stop only at 10 or 65. We recruited students of the University of Oregon as participants in our experiment. One of us would stand in front of a small group, spin the wheel, and ask them to write down the number on which the wheel stopped, which of course was either 10 or 65. We then asked them two questions: Is the percentage of African nations among UN members larger or smaller than the number you just wrote? What is your best guess of the percentage of African nations in the UN? The spin of a wheel of fortune— even one that is not rigged—cannot possibly yield useful information about anything, and the participants in our experiment should simply have ignored it. But they did not ignore it. The average estimates of those who saw 10 and 65 were 25% and 45%, respectively.”
  • 92. List Price $65,900 Average Appraisal: $67,811
  • 93. List Price $83,900 Average Appraisal: $75,190- a rise of $7,000
  • 94. Adjustment is Effortful, System 2 Operation “Nick Epley and Tom Gilovich found evidence that adjustment is a deliberate attempt to find reasons to move away from the anchor: people who are instructed to shake their head when they hear the anchor, as if they rejected it, move farther from the anchor, and people who nod their head show enhanced anchoring. Epley and Gilovich also confirmed that adjustment is an effortful operation. People adjust less (stay closer to the anchor) when their mental resources are depleted, either because their memory is loaded with digits or because they are slightly drunk. Insufficient adjustment is a failure of a weak or lazy System 2.”
  • 96. Was Saddam Hussain more or less than 155 years old when he died? How old was Saddam Hussain when he died? Ans: 70 years. Did you think of your answer by adjusting down from 155? And yet the absurdly high number still influenced your estimate. This is the “power of suggestion.”
  • 97. Suggestion is a priming effect.
  • 99. Primed for Money “Reminders of money produce some troubling effects. Participants in one experiment were shown a list of five words from which they were required to construct a four-word phrase that had a money theme (“high a salary desk paying” became “a high-paying salary”). Other primes were much more subtle, including the presence of an irrelevant money-related object in the background, such as a stack of Monopoly money on a table, or a computer with a screen saver of dollar bills floating in water. Money-primed people become more independent than they would be without the associative trigger. They persevered almost twice as long in trying to solve a very difficult problem before they asked the experimenter for help, a crisp demonstration of increased self-reliance. Money-primed people are also more selfish: they were much less willing to spend time helping another student who pretended to be confused about an experimental task. When an experimenter clumsily dropped a bunch of pencils on the floor, the participants with money (unconsciously) on their mind picked up fewer pencils. In another experiment in the series, participants were told that they would shortly have a get- acquainted conversation with another person and were asked to set up two chairs while the experimenter left to retrieve that person. Participants primed by money chose to stay much farther apart than their nonprimed peers (118 vs. 80 centimeters). Money-primed undergraduates also showed a greater preference for being alone. The general theme of these findings is that the idea of money primes individualism: a reluctance to be involved with others, to depend on others, or to accept demands from others. The psychologist who has done this remarkable research, Kathleen Vohs, has been laudably restrained in discussing the implications of her findings, leaving the task to her readers. Her experiments are profound—her findings suggest that living in a culture that surrounds us with reminders of money may shape our behavior and our attitudes in ways that we do not know about and of which we may not be proud.”
  • 100. Speaking of Anchors “The firm we want to acquire sent us their business plan, with the revenue they expect. We shouldn’t let that number influence our thinking. Set it aside.”
  • 101. Speaking of Anchors “Plans are best- case scenarios. Let’s avoid anchoring on plans when we forecast actual outcomes. Thinking about ways the plan could go wrong is one way to do it.”
  • 102. Speaking of Anchors “The defendant’s lawyers put in a frivolous reference in which they mentioned a ridiculously low amount of damages, and they got the judge anchored on it!”
  • 103. Money lost in wallet. Your wallet had Rs 1,000 and now Rs 100 is missing. You are feeling miserable because you are latching on (anchoring) to money in the wallet and not in the bank. If the money in the bank (your wealth) is large, then this loss is inconsequential. Stop feeling miserable because of wrong anchors in life...
  • 104. Par value 52 week low All time high Low absolute price Sunk-costs Stock price itself Its foolish to think a stock is cheap just because its selling below par or below 52 week low or is selling at an absolute low price. A stock selling at Rs 5 may be more expensive than one selling at Rs 500. The right anchor to latch on you is value.
  • 105. Overweighing what can be counted “You’ve got a complex system and it spews out a lot of wonderful numbers that enable you to measure some factors. “But there are other factors that are terribly important, [yet] there’s no precise numbering you can put to these factors. “You know they’re important, but you don’t have the numbers. Well practically everybody (1) overweighs the stuff that can be numbered, because it yields to the statistical techniques they’re taught in academia. “and (2) doesn’t mix in the hard-to-measure stuff that may be more important. That is a mistake I’ve tried all my life to avoid, and I have no regrets for having done that.”
  • 106. “The first step is to measure what can be easily measured. This is okay as far as it goes. John Bogle “The second step is to disregard that which cannot be measured, or give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what cannot be measured really is not very important. This is blindness. The fourth step is to say that what cannot be measured does not really exist. This is suicide.”
  • 107. “Not everything that counts can be counted, and not everything that can be counted, counts.” Albert Einstein
  • 108. Beta does not capture risk Beta is easily calculated but is “precisely wrong.” Keynes said correctly: “Its better to approximately right than to be precisely wrong.”
  • 109. “People calculate too much and think too little.”
  • 110. Antidotes Look for disconfirming evidence – killing your own ideas
  • 111. Under-weigh extra-vivid experience and overweigh less vivid experience. Same with recent events; i.e. cool off period after meeting someone very impressive and impressionable. “Sleep over it.”
  • 112. “Remember the lesson: “An idea or a fact is not worth more merely because it is easily available to you.”