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Balesh Talapady Benchmarking

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Benchmarking MD070602BA10 By Balesh Talapady
“ What is the OBJECTIVE of your presentation ?” Objective
“ Sir, Thanks for hiring me .But one small question, why is benchmarking?” what Benchmarking Department As per Sylvia Codling, Author of “Best Practice Benchmarking” “ Benchmarking is an ongoing process of measuring and improving products, services and practices against the best that can be identified worldwide”
Xerox Corporation 1984 “ Xerox Corporation fired me due to its poor results . I am just printing my resignation letter.” poor results ,[object Object],[object Object],[object Object],[object Object]
“ I believe Japanese practice black magic to reduce costs ” reduce costs “ I Agree” Xerox Employees ,[object Object],[object Object],[object Object],[object Object]
“ We are cost cutting . You all are fired. We have appointed 2 Japanese employees in your place. Cutting cost Xerox Corp. Annual General Meeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ There is so much improvement in Xerox, I guess they are using Black Magic” improvement Japan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You ! ! !

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Balesh Talapady Benchmarking

  • 2. “ What is the OBJECTIVE of your presentation ?” Objective
  • 3. “ Sir, Thanks for hiring me .But one small question, why is benchmarking?” what Benchmarking Department As per Sylvia Codling, Author of “Best Practice Benchmarking” “ Benchmarking is an ongoing process of measuring and improving products, services and practices against the best that can be identified worldwide”
  • 4.
  • 5.
  • 6.
  • 7.