The document discusses Imagination's transition to using Google Apps for collaboration. It describes Imagination's goals of strengthening client relationships, deepening employee engagement, and maximizing value. The transition involved defining business objectives, evaluating vendors, piloting with groups, migrating data and training users. Key outcomes were lower costs, improved collaboration both internally and with clients, and increased employee productivity and satisfaction. Lessons learned included the importance of business buy-in, letting SaaS experts manage the technology, and IT's evolving role in facilitating business change.

1. Delivering Collaborative Value Software as a Service and Google Apps Matt Ballantine - Imagination

4. You might not know of us but… Some of our work may be familiar

5. Who is Matt Ballantine? A brief biog www.imagination.com blog.mattballantine.com

6. Collaborating globally The geographic complexity

8. Porter’s Five Forces An MBA interlude

9. IT has a lot of explaining to do We don’t start from the moral high ground

10. Responding to the competitive challenge Redefining the role of the IT team To help Imagination become a more collaborative, more innovative, more creative global organisation by: Moving from being the experts in technology… … to becoming experts in how the organisation uses and exploits technology to best commercial advantage

11. Delivering services Leaving the technology to the experts

12. Elements of the project plan Set up team Define biz obj Create budget Vendor eval Budget sign-off Vendor sign-off Awareness communications Readiness communications Support comms Pilot Group 1 Train Google Guides Pilot 2 Data Migration Migration Technical Planning Service Take-on S O N D J F M A

14. Elements of the project plan Set up team Define biz obj Create budget Vendor eval Budget sign-off Vendor sign-off Awareness communications Readiness communications Support comms Pilot Group 1 Train Google Guides Pilot 2 Data Migration Migration Technical Planning Service Take-on S O N D J F M A

15. Elements of the project plan Set up team Define biz obj Create budget Vendor eval Budget sign-off Vendor sign-off Awareness communications Readiness communications Support comms Pilot Group 1 Train Google Guides Pilot 2 Data Migration Migration Technical Planning Service Take-on S O N D J F M A

16. Elements of the project plan Set up team Define biz obj Create budget Vendor eval Budget sign-off Vendor sign-off Awareness communications Readiness communications Support comms Pilot Group 1 Train Google Guides Pilot 2 Data Migration Migration Technical Planning Service Take-on S O N D J F M A

17. Elements of the project plan Set up team Define biz obj Create budget Vendor eval Budget sign-off Vendor sign-off Awareness communications Readiness communications Support comms Pilot Group 1 Train Google Guides Pilot 2 Data Migration Migration Technical Planning Service Take-on S O N D J F M A

18. Elements of the project plan Set up team Define biz obj Create budget Vendor eval Budget sign-off Vendor sign-off Awareness communications Readiness communications Support comms Pilot Group 1 Train Google Guides Pilot 2 Data Migration Migration Technical Planning Service Take-on S O N D J F M A

19. Elements of the project plan Set up team Define biz obj Create budget Vendor eval Budget sign-off Vendor sign-off Awareness communications Readiness communications Support comms Pilot Group 1 Train Google Guides Pilot 2 Data Migration Migration Technical Planning Service Take-on S O N D J F M A

27. The 3-year costs: Consultancy & Additional Staff Software Hardware Imagination Resource/Time