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                                               A Business Plan

                    Essential to make ideas or vision to reality
                                               Prepare for Motibee.com




Duc C. Nguyen
Country General Manager

Monthly Workshop, Ho Chi Minh City
30th Jul 2011

Tectura Confidential – For Internal Use Only
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                                               Agenda


•        Introduction
•        How to prepare a practical business plan?
            §      Objectives
            §      Natures

•        Essential skills and knowledge for a business plan?
•        Right business plans for start-up and SMEs?
•        Q&A




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                                               Introduction

•        Over 8 years of CEO post in enterprise management software (ERP,
         POS, project management) & consultancy services and heavy
         equipment distribution;
•        4 years of management & IT consultant with Big Four Auditing firms
         (Arthur Andersen & KPMG)
•        5 years of business development/sales in IT system integrators (i.e.
         IBM, Compaq, HP, Cisco, etc)
•        Over 4 years as a Core Supporter to a non-profit organization,
         Vietnam Supply Chain Community (www.vietnamsupplychain.com)
•        Executive MBA, RMIT University
•        BA, Foreign Trade, Economics University of HCMC




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
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                                                                                                                                                             Page 4




How to prepare a practical BP?
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                          How to prepare a practical BP?
                                    Objectives


                                               Who are your
                                                                                               Who are your
                  Vision                       competitors?
                                                                                               customers?

                             What do you
                             want to be?


                                               Business                                                   Action
                                                 Plan                                                     plans

               What are                                                               How to reach
                 your                                                                   them?
              resources/                                                                                    Strategy
             Capabilities?
                                                   Your
                                                products?




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                     http://www.foxitsoftware.com For evaluation only.
                          How to prepare a practical BP?
                                    Objectives

• What do you want to be in 3 – 5 years or 10 years?
            § Ask yourself first
            § Work for yourself? è Entrepreneur vs. Work for others è Employee
           § Objectives & Goals – Short, Medium and long-term
           § What kind of business do you want to do? Why?
           § Are you ambitious and passionate to pursue your Vision?
                                                                                                         Vision

                                                                                                             What do you
                                                                                                             want to be?




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
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                          How to prepare a practical BP?
                                    Objectives

• Who are your targeting customers?
            § Market segmentation – Which market segments?
                                                                                                   Who are your
            § Understanding of their needs and expectations?                                       customers?




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                http://www.foxitsoftware.com For evaluation only.
                          How to prepare a practical BP?
                                    Objectives

• What kind of resources you have or will have to                                                    What are
                                                                                                       your
  support your BP?                                                                                  resources?
            § Human resources – who are your partners? Who will be your key
              resources?
            § $$$$$ - from yourself? Friends? Family? Banks?
            § Technology
            § Competency/Capability – knowledge, skills, etc




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
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                          How to prepare a practical BP?
                                    Objectives

• Products & services
            § Sell what you have vs. Sell what customers need?
            § What makes your products to be differentiated from other?
                                                                                                     Products &
                       • Services                                                                     services
                       • Quality
            § What are your selling points to the customers?




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
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                          How to prepare a practical BP?
                                    Objectives

• Know the market and your competitors?
            § SWOT analysis
            § How the market is going?
                                                                                                      Who are your
            § Who are your partners i.e. suppliers, etc?                                              competitors?

            § Market trends?




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
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                          How to prepare a practical BP?
                                 Natures of a BP

• S.M.A.R.T BP
            § Specific (i.e. increasing customers’ satisfaction by
                                                                                             Plan
              10%)
            § Measurable
            § Achievable – Realistic to achieve
                                                                      Modify                          Execute
            § Responsible – Who will be in charge?
            § Time bound – When will it be done?
• BP process                                                                               Review
            § Actionable and detailed BP within a year with periodical
              review i.e. quarterly, 6-month and yearly basis




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                               http://www.foxitsoftware.com For evaluation only.
                          How to prepare a practical BP?
                                 Natures of a BP




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
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                                                                                                                                                             Page 13




Essential skills and knowledge for a BP
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        Essential skills and knowledge for a BP


• Knowledge
            § Business models i.e. direct sales vs. channel sales, franchising, etc
            § Sales i.e. right sales approaches, etc
            § Marketing i.e. SWOT, Porter’s Five Forces, etc
            § Finance i.e. Cash flow, P&L, Break-event point (BEP), Financial models,
              etc
            § Management i.e. HR, marketing, finance, operations, etc
            § Understanding external factors which affect to your BP such as PESTLE,
              Porter’s Five Forces, etc




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                    http://www.foxitsoftware.com For evaluation only.


        Essential skills and knowledge for a BP


• Knowledge
            § Business models i.e. direct sales vs. channel sales, retails or distribution,
              franchising, services, etc




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                                http://www.foxitsoftware.com For evaluation only.


        Essential skills and knowledge for a BP


• Knowledge
            § Marketing
                       • Identify the right market segment you targets
                       • Pull vs. Push Strategy, etc
            § Learn from global marketing gurus i.e.
                       • Michael Porter, Phillips Kotler, etc




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
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                                               http://www.foxitsoftware.com For evaluation only.


        Essential skills and knowledge for a BP


• Knowledge
            § Finance – Cash flow




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                               http://www.foxitsoftware.com For evaluation only.


        Essential skills and knowledge for a BP


• Knowledge
            § Finance – BEP




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
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        Essential skills and knowledge for a BP


• Knowledge
            § Finance – P&L




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                  http://www.foxitsoftware.com For evaluation only.


        Essential skills and knowledge for a BP


• Knowledge
            § External factors might affect to your BP i.e. PESTLE, Porter’s Five
              Forces, etc
                       • Politics
                       • Economy
                       • Society
                       • Technology
                       • Legislation
                       • Environment




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                 http://www.foxitsoftware.com For evaluation only.


        Essential skills and knowledge for a BP


• Skills
            § Networking i.e. business, professional, and social network to nurture
              and empower you business
            § It’s a matter of WHO KNOW YOU instead of Who you know
            § Practice your plan on daily basis i.e. review action plans, etc
            § Stick with your S.M.A.R.T plan consistently and modify or change it
              as needed
            § Get your team involve in your BP execution efficiently
            § Gathering information, Listening and Observing to understand
              what’s going on in the market




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                                                                         http://www.foxitsoftware.com For evaluation only.
                                                                                                                                                             Page 22




A right BP for start-up & SMEs
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                       A right BP for Start-up and SMEs


• Business plan is essential for all business regardless it’s
  small or big
• Start from small and simple 1st
• A vision or good ideas without an action or business plan is
  a dream forever




Ho Chi Minh City, 30th Jul 2011

Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
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                                               Q&A




Ho Chi Minh City, 30th Jul 2011
Tectura Confidential - For Internal Use Only
Generated by Foxit PDF Creator © Foxit Software
                                                              http://www.foxitsoftware.com For evaluation only.


                                                Thank you


    Please feel free to contact me at any time
    •        Office email: duc.nguyen@tectura.com or
    •        Personal email: duc_nguyen71@yahoo.com




                                               See our review at: >>CLICK HERE<<




Ho Chi Minh City, 30th Jul 2011
Tectura Confidential - For Internal Use Only

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  • 1. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. A Business Plan Essential to make ideas or vision to reality Prepare for Motibee.com Duc C. Nguyen Country General Manager Monthly Workshop, Ho Chi Minh City 30th Jul 2011 Tectura Confidential – For Internal Use Only
  • 2. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Agenda • Introduction • How to prepare a practical business plan? § Objectives § Natures • Essential skills and knowledge for a business plan? • Right business plans for start-up and SMEs? • Q&A Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 3. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Introduction • Over 8 years of CEO post in enterprise management software (ERP, POS, project management) & consultancy services and heavy equipment distribution; • 4 years of management & IT consultant with Big Four Auditing firms (Arthur Andersen & KPMG) • 5 years of business development/sales in IT system integrators (i.e. IBM, Compaq, HP, Cisco, etc) • Over 4 years as a Core Supporter to a non-profit organization, Vietnam Supply Chain Community (www.vietnamsupplychain.com) • Executive MBA, RMIT University • BA, Foreign Trade, Economics University of HCMC Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 4. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Page 4 How to prepare a practical BP? Property of Tectura Corporation. This information is intended only for use of “company name inserted”.
  • 5. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Objectives Who are your Who are your Vision competitors? customers? What do you want to be? Business Action Plan plans What are How to reach your them? resources/ Strategy Capabilities? Your products? Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 6. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Objectives • What do you want to be in 3 – 5 years or 10 years? § Ask yourself first § Work for yourself? è Entrepreneur vs. Work for others è Employee § Objectives & Goals – Short, Medium and long-term § What kind of business do you want to do? Why? § Are you ambitious and passionate to pursue your Vision? Vision What do you want to be? Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 7. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Objectives • Who are your targeting customers? § Market segmentation – Which market segments? Who are your § Understanding of their needs and expectations? customers? Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 8. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Objectives • What kind of resources you have or will have to What are your support your BP? resources? § Human resources – who are your partners? Who will be your key resources? § $$$$$ - from yourself? Friends? Family? Banks? § Technology § Competency/Capability – knowledge, skills, etc Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 9. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Objectives • Products & services § Sell what you have vs. Sell what customers need? § What makes your products to be differentiated from other? Products & • Services services • Quality § What are your selling points to the customers? Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 10. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Objectives • Know the market and your competitors? § SWOT analysis § How the market is going? Who are your § Who are your partners i.e. suppliers, etc? competitors? § Market trends? Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 11. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Natures of a BP • S.M.A.R.T BP § Specific (i.e. increasing customers’ satisfaction by Plan 10%) § Measurable § Achievable – Realistic to achieve Modify Execute § Responsible – Who will be in charge? § Time bound – When will it be done? • BP process Review § Actionable and detailed BP within a year with periodical review i.e. quarterly, 6-month and yearly basis Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 12. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. How to prepare a practical BP? Natures of a BP Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 13. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Page 13 Essential skills and knowledge for a BP Property of Tectura Corporation. This information is intended only for use of “company name inserted”.
  • 14. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Knowledge § Business models i.e. direct sales vs. channel sales, franchising, etc § Sales i.e. right sales approaches, etc § Marketing i.e. SWOT, Porter’s Five Forces, etc § Finance i.e. Cash flow, P&L, Break-event point (BEP), Financial models, etc § Management i.e. HR, marketing, finance, operations, etc § Understanding external factors which affect to your BP such as PESTLE, Porter’s Five Forces, etc Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 15. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Knowledge § Business models i.e. direct sales vs. channel sales, retails or distribution, franchising, services, etc Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 16. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Knowledge § Marketing • Identify the right market segment you targets • Pull vs. Push Strategy, etc § Learn from global marketing gurus i.e. • Michael Porter, Phillips Kotler, etc Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 17. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Knowledge § Finance – Cash flow Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 18. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Knowledge § Finance – BEP Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 19. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Knowledge § Finance – P&L Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 20. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Knowledge § External factors might affect to your BP i.e. PESTLE, Porter’s Five Forces, etc • Politics • Economy • Society • Technology • Legislation • Environment Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 21. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Essential skills and knowledge for a BP • Skills § Networking i.e. business, professional, and social network to nurture and empower you business § It’s a matter of WHO KNOW YOU instead of Who you know § Practice your plan on daily basis i.e. review action plans, etc § Stick with your S.M.A.R.T plan consistently and modify or change it as needed § Get your team involve in your BP execution efficiently § Gathering information, Listening and Observing to understand what’s going on in the market Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 22. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Page 22 A right BP for start-up & SMEs Property of Tectura Corporation. This information is intended only for use of “company name inserted”.
  • 23. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. A right BP for Start-up and SMEs • Business plan is essential for all business regardless it’s small or big • Start from small and simple 1st • A vision or good ideas without an action or business plan is a dream forever Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 24. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Q&A Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only
  • 25. Generated by Foxit PDF Creator © Foxit Software http://www.foxitsoftware.com For evaluation only. Thank you Please feel free to contact me at any time • Office email: duc.nguyen@tectura.com or • Personal email: duc_nguyen71@yahoo.com See our review at: >>CLICK HERE<< Ho Chi Minh City, 30th Jul 2011 Tectura Confidential - For Internal Use Only