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LIKE
ology
PART ONE
           Maurizio Battelli
THE NEW RULES

   FOR THE

         TAIN 2.0
 C HIE
                    nuragic chieftain
IF YOU MAKE
  A FACEBOOK FAN PAGE
  YOU FEEL LIKE A

                                                                   STAR
                    READY FOR THE RED CARPET
http://www.flickr.com/photos/jamiejohn/4615844045/in/photostream/
AND YOU THINK:
   WOW THIS WILL BE

                                                          MY T RIBE

http://www.flickr.com/photos/matthewfield/2306001896/sizes/l/in/photostream/
BUT
        IF AFTER

SIX MONTHS ...
...YOU TURN BACK ...
OPS ... WHERE ARE
          MY FANS ?
http://www.flickr.com/photos/tochis/1169807846/
PROBABLY YOU
   DIDN’T FOLLOW
THE RULES OF ...

   LIKEol ogy
LIKEo logy



     IS
LIKEo logy



            IS
     THE MOST POWERFUL

WAY TO ENGAGE YOUR FANS
BECAUSE
          IT’S BASED ON
                  AND
HOW WE ARE MADE   FANS
                        YOUR
                       , TOO
LIKEo logy
IT STARTED
    BIL LIONS
    YEARS AGO
THE EVOLUTION
             OF THE HUMAN SPECIES
                                                         STARTED FROM THE

                                                                             OL D BRAIN


http://www.flickr.com/photos/brentdanley/2205021283/sizes/o/in/photostream/
Neo-Cortex
                       THINKS
FEELS
  Limbic Brain


        DEC IDES Old Brain
Neo-Cortex
           2 or 3 million years ago



  THE "NEO-CORTEX BRAIN"
  THINKS. IT PROCESSES RATIONAL
  DATA AND SHARE ITS
  DEDUCTIONS WITH THE OTHER
  TWO BRAINS.
Neo-Cortex

                           THE “LIMBIC BRAIN” FEELS.
          Limbic Brain     IT PROCESSES EMOTIONS AND
                           GUT FEELINGS AND SHARE ITS
                           FINDINGS WITH THE OTHER TWO
150 million years ago      BRAINS.
Neo-Cortex

Limbic Brain     THE "OLD BRAIN" DECIDES.
                 IT TAKES INPUT FROM THE OTHER
                 TWO BRAINS BUT IT CONTROLS
                 THE DECISION MAKING PROCESS.



                              250 million years ago

                 Old Brain
IN THE SOCIAL ACTIVITY

         THE OLD BRAIN

     DECIDES TO


     CLICK OR NOT
SO            TO HAVE MORE
               “I LIKE”

YOU *HAVE* TO SPEAK TO THE
                          ...




          OL D BRAIN
O LD BRAIN
LOVES ...
                HIMSELF
            EASYNESS
                VIDEO&PHOTO
             FUN&SHARING
                SOCIAL REWARD
O LD BRAIN
HATES ...
            YOUR PROBLEMS
      THINK TOO MUCH
  READ MORE THAN A TWITT
         BE PUSHED
            BE IGNORED
1
RULE




              T HE OLD BRAIN
   SPEAK TO
YES
       ?
 BUT

 HOW
2
RULE
       POST IN SUSHI -STYLE




               http://www.flickr.com/photos/barron/315116528/sizes/o/in/photostream/
NOT TOO MUCH                                                   like raw
                                                                                        fish
          asabi       FRESH ON THE TOP
   like w
             EXCITING IN THE MIDDLE
                                    like ric
                                             e
               SWEET IN THE BOTTOM
  AND DIP ALL IN MUSIC&FUN
               ouce
          oya s
    like s                                                                 BRAIN
                                                                       OLD

http://www.flickr.com/photos/barron/315116528/sizes/o/in/photostream/
                                                                          LIKES IT
BUT REMEMBER


                      DON’T BE MONOTONUS



                                                               OLD BRAIN
                                                                      LIKES VARIETY
http://www.flickr.com/photos/pedromourapinheiro/2022655147/lightbox/
ENGAGE THE OLD BRAIN
                   WITH LITTLE PUZZLE
                          ... BUT NOT TOO COMPLEX



                                                                               OLD BRAIN
                                                                                  LIKES IT
http://www.flickr.com/photos/myklroventine/3261364899/sizes/o/in/photostream/
ALWAYS USE HUMOR




                                                                       OLD BRAIN
                                                                          LIKES IT
http://www.flickr.com/photos/devos/2849888255/sizes/l/in/photostream/
DON’T FORGET
                                                   STORYTELLING
                             AND NOVELTY



                                                                    OLD BRAIN
                                                                       LIKES IT
http://www.flickr.com/photos/zara/12597761/sizes/o/in/photostream/
3
RULE




             THE BA RRIERS
   DI SSOLVE
USE YOUR MIRROR NEURONS
    TO SEE YOUR FAN PAGE
                FROM THE FANS
      POINT OF VIEW




               http://www.flickr.com/photos/lorelei-ranveig/2294885420/
GET THE FANS’ MIRROR NEURONS
   EXCITED TO LOVE YOUR POST
1   SPEA K TO THE OLD BRAIN




                 SHI-STYLE
2     POST IN SU




                  E BARRIERS
3    DIS SOLVE TH
4   BE CONTINUOUS

        FOLLOW



5     BE SH AREABLE

       PART TWO


               TIONAL
6   T HINK IRRA
LIKEology
                                 is an amazing idea of Maurizio Battelli




                                 Mail maurizio.battelli@gmail.com
                                 Skype consulmaubat
                                 Facebook.com/maurizio.battelli
MAURIZIO BATTELLI                LinkedIn Maurizio Battelli
GruppoConsul - General Manager
                                 Twitter @maubatt
ITALY
                                 Slideshare battelli
                                 YouTube battellli

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Likeology - Engage your fans P.1

  • 1. LIKE ology PART ONE Maurizio Battelli
  • 2. THE NEW RULES FOR THE TAIN 2.0 C HIE nuragic chieftain
  • 3. IF YOU MAKE A FACEBOOK FAN PAGE YOU FEEL LIKE A STAR READY FOR THE RED CARPET http://www.flickr.com/photos/jamiejohn/4615844045/in/photostream/
  • 4. AND YOU THINK: WOW THIS WILL BE MY T RIBE http://www.flickr.com/photos/matthewfield/2306001896/sizes/l/in/photostream/
  • 5. BUT IF AFTER SIX MONTHS ...
  • 7. OPS ... WHERE ARE MY FANS ? http://www.flickr.com/photos/tochis/1169807846/
  • 8. PROBABLY YOU DIDN’T FOLLOW THE RULES OF ... LIKEol ogy
  • 10. LIKEo logy IS THE MOST POWERFUL WAY TO ENGAGE YOUR FANS
  • 11. BECAUSE IT’S BASED ON AND HOW WE ARE MADE FANS YOUR , TOO
  • 12. LIKEo logy IT STARTED BIL LIONS YEARS AGO
  • 13. THE EVOLUTION OF THE HUMAN SPECIES STARTED FROM THE OL D BRAIN http://www.flickr.com/photos/brentdanley/2205021283/sizes/o/in/photostream/
  • 14. Neo-Cortex THINKS FEELS Limbic Brain DEC IDES Old Brain
  • 15. Neo-Cortex 2 or 3 million years ago THE "NEO-CORTEX BRAIN" THINKS. IT PROCESSES RATIONAL DATA AND SHARE ITS DEDUCTIONS WITH THE OTHER TWO BRAINS.
  • 16. Neo-Cortex THE “LIMBIC BRAIN” FEELS. Limbic Brain IT PROCESSES EMOTIONS AND GUT FEELINGS AND SHARE ITS FINDINGS WITH THE OTHER TWO 150 million years ago BRAINS.
  • 17. Neo-Cortex Limbic Brain THE "OLD BRAIN" DECIDES. IT TAKES INPUT FROM THE OTHER TWO BRAINS BUT IT CONTROLS THE DECISION MAKING PROCESS. 250 million years ago Old Brain
  • 18. IN THE SOCIAL ACTIVITY THE OLD BRAIN DECIDES TO CLICK OR NOT
  • 19. SO TO HAVE MORE “I LIKE” YOU *HAVE* TO SPEAK TO THE ... OL D BRAIN
  • 20. O LD BRAIN LOVES ... HIMSELF EASYNESS VIDEO&PHOTO FUN&SHARING SOCIAL REWARD
  • 21. O LD BRAIN HATES ... YOUR PROBLEMS THINK TOO MUCH READ MORE THAN A TWITT BE PUSHED BE IGNORED
  • 22. 1 RULE T HE OLD BRAIN SPEAK TO
  • 23. YES ? BUT HOW
  • 24. 2 RULE POST IN SUSHI -STYLE http://www.flickr.com/photos/barron/315116528/sizes/o/in/photostream/
  • 25. NOT TOO MUCH like raw fish asabi FRESH ON THE TOP like w EXCITING IN THE MIDDLE like ric e SWEET IN THE BOTTOM AND DIP ALL IN MUSIC&FUN ouce oya s like s BRAIN OLD http://www.flickr.com/photos/barron/315116528/sizes/o/in/photostream/ LIKES IT
  • 26. BUT REMEMBER DON’T BE MONOTONUS OLD BRAIN LIKES VARIETY http://www.flickr.com/photos/pedromourapinheiro/2022655147/lightbox/
  • 27. ENGAGE THE OLD BRAIN WITH LITTLE PUZZLE ... BUT NOT TOO COMPLEX OLD BRAIN LIKES IT http://www.flickr.com/photos/myklroventine/3261364899/sizes/o/in/photostream/
  • 28. ALWAYS USE HUMOR OLD BRAIN LIKES IT http://www.flickr.com/photos/devos/2849888255/sizes/l/in/photostream/
  • 29. DON’T FORGET STORYTELLING AND NOVELTY OLD BRAIN LIKES IT http://www.flickr.com/photos/zara/12597761/sizes/o/in/photostream/
  • 30. 3 RULE THE BA RRIERS DI SSOLVE
  • 31. USE YOUR MIRROR NEURONS TO SEE YOUR FAN PAGE FROM THE FANS POINT OF VIEW http://www.flickr.com/photos/lorelei-ranveig/2294885420/
  • 32. GET THE FANS’ MIRROR NEURONS EXCITED TO LOVE YOUR POST
  • 33. 1 SPEA K TO THE OLD BRAIN SHI-STYLE 2 POST IN SU E BARRIERS 3 DIS SOLVE TH
  • 34. 4 BE CONTINUOUS FOLLOW 5 BE SH AREABLE PART TWO TIONAL 6 T HINK IRRA
  • 35. LIKEology is an amazing idea of Maurizio Battelli Mail maurizio.battelli@gmail.com Skype consulmaubat Facebook.com/maurizio.battelli MAURIZIO BATTELLI LinkedIn Maurizio Battelli GruppoConsul - General Manager Twitter @maubatt ITALY Slideshare battelli YouTube battellli