What are the characteristics of a mature SaaS company? This short presentation was intended to kick off a conversation among software company leaders in Dallas-Fort Worth on 4-8-14.
11. Anything worth doing is worth
making it a feature
Otherwise it’s probably not worth
doing
12. Making significant money (or
treating it like a profit center) from
professional services or
customizations is usually a
sign, IMO, of an immature SaaS
organization