Embracing the IT Consumerization Imperitive
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Embracing the IT Consumerization Imperitive
- 2. Embracing the IT Consumerization Imperative Barry Caplin CISO MN Dept. of Human Services barry.caplin@state.mn.us bc@bjb.org, @bcaplin, +barry caplin
- 4. More About Me • Native New Yorker! • 30 years in IT/ 20 years in InfoSec
- 6. Apr. 3, 2010 300K ipads 1M apps 250K ebooks … day 1!
- 7. 2011 – tablet/smartphone sales exceeded PCs
- 8. The real reason we need tablets
- 9. Why are we talking about this? But really, all connected!
- 10. Business Driver?
- 11. What about…
- 13. 1 Day
- 14. 5 Stages of Tablet Grief • Surprise • Fear • Concern • Understanding • Evangelism
- 15. Security Challenges Devices: •Exposure of data •Leakage of data – sold, donated, tossed, repaired drives •Malware But don’t we have all this now???
- 16. Consumer App Security • “non-standard” software a challenge • Vetting, updates/patches, malware • No real 3rd party agreements • Privacy policies, data ownership • SOPA/PIPA/CISPA
- 17. Legal (IANAL) • Privacy – exposing company data • Litigation hold – on 3rd party services • Separation – what’s on Dropbox? • Copyright, trademark, IP? • How do you?: – Get data from a 3rd party service?
- 18. BYOD Security Solutions • Sync – Network or OTA • VDI – Citrix or similar • Containerization – Sandbox, MAM • Direct Connection – Don’t!
- 19. DHS view - POE • Policy • Guest wireless • Supervisor • FAQs for approval users/sups • Citrix only • Metrics • No Gov't records • $ - not yet on POE (unencrypted) • 3G/4G or wired
- 20. Software Security Solutions • Policy – Examine existing – augment • Process – Vetting, updates, malware • 3rd party agreements – where possible • Data classification/labeling • PIE – pre-Internet encryption
- 21. CoIT Nirvana • Any, Any, Any – work, device, where • Be nimble • Data stays “home”++ • Situational awareness
- 22. Key Points • Business Need – Partner internally • BYOD, Consumer apps, or both? • Policy, Technical, Financial aspects • Watch the data • Make easy for users • Education/Awareness
Notes de l'éditeur
- IT Consumerization is a major buzz-phrase
- 1. Check out my about.me, with links to twitter feed and Security and Coffee blog. 2. More about me… including the most important thing…
- Mobile/portable devices are not new. Then an event occurred that changed the game… IBM “Portable” 5155, $4225, 30 lbs, 4.77MHz 8088; Apple Newton; AppleBook; original ThinkPad; 1 st gen android; Palm III; early Blackberry
- 1 st iPad, 4/3/2010. 300K iPads sold, 1M apps, 250K ebooks downloaded on the first day. Features, form factor, intuitive use made it the people’s choice.
- 1. mid-2011 tipping point 2. By early 2012, 50% of US mobile users use a smartphone
- 2012 survey of IT leaders – Mobile is #1 tech impact But Cloud is 2, CoIT 3 and Social 4 – all connected
- The devices are hot and driving the space, but it’s really about the ability to have mobility – to bring the product or service to the consumer/customer. Not just “flavor of the week”.
- Just say no is not a viable IT or Security strategy or response. We must partner with the business/user to provide what is needed. Just say no is an…
- If your organization is saying “just say no” to consumer devices and apps, then they are already in your environment Take opportunity to partner, lead and add value.
- 2.5 years ago Story of call from lawyer about iPads in a meeting This lead to…
- Quickly moved to last stage – evangelism Now security is dragging other groups kicking and screaming into the present. Security is leading and adding value.
- Exposure is device in hand – eavesdropping, MitM Leakage is device is gone. We have all this already. Datalossdb.org and Accidental Insider. 10% of 2 nd -hand drives bought had company/private data. StarTrib malware.
- 1. Similarly, we have had software issues – local admin, devs, etc. can’t enumerate badness. If the service is free, we are the product not the customer.
- Be sure to include legal Information Discovery, Litigation Hold are big issues.
- Now for solutions – 4 general categories for devices Containerization includes Enterprise App Store
- Extensible policy; Citrix (no remnants); looking at containerization; guest wireless/wired; not yet considering $ (reimbursement/stipend) Gartner says at least 3-5 years for financial payoff.
- Policy already mentioned Working on process to more seamlessly allow consumer apps Know your data classifications PIE great for online storage, file sharing.
- Partner; Lead; Add value Good user experience is key
- Users are changing; expectations are changing; keep “eyes on the prize”; partner, solve problems, and add value