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Marketing without words:

Going from a social brand to a social business
!
March 2014
@curalate
Deb Berman
!
SVP Brand Strategy
!
@debmberman
Smarter marketing through imagery
(and more…)
Social Engagement UGC AdvertisingOptimization
400 brands
!
50% of the
top-50 US
Retailers
!
Adoption by Auto,
CPG, Luxury,
Publishing
About Curalate
We’ve
Come full
circle
once again
We’re
communicating
with images
TL;DR
1,000,000,000+
(Images shared daily - Major social networks)
Images are the new unit of social engagement
Consumers want
“snackable”
content
!
!
Images are
consumers’
favored snack
Images
drive
emotions
Emotions
drive
reactions
The result? images drive awareness, engagement, Affinity, and revenue
Visual
communications are
specific but not
easily searchable.
Love it!
Brands Fans
Images come from two sources
aspiration celebration
reflect the customer journey
What you’re pushing
to your fans
What your fans
Actually care about
Don’t just listen. Observe.
Brands
Understanding images can give us great
insight into consumer desire
Products
It’s all in the details
Images go where your consumer goes
What are consumers telling us?
what are brands Learning?
How are fans Thinking about our products?
How are fans thinking about our products?
How Do fans want to see our products?
Built a community on
Pinterest
!
Asked for product
suggestions
!
Became a best seller
Smarter Merchandising
Merchandising emails

based on social signals
Email optimization
Showcasing Products
Introducing a new camera
!
Teach a photography course
on Instagram
!
Show photos from camera
Thinking Natively
rewarding followers
user generated content
Thanks!

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