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pj . entreprenuer . product geek . that @beingpractical guy
14 Ways to Emotionally Engage
Users with your Product
@beingpractical . beingpractical.com
Is Gamification = Building Features?
Gamification = Emotional Engagement
How to get users to emotionally engage with your product?
Expression
#1
People love to express themselves. Enable it.
Expression
Allow users to express themselves.
Allow users to express themselves anonymously.
Tip: ‘Expression’ is used as a core use-case in product
Acknowledgement
#2
People love getting acknowledged. With Interactions & Endorsements
Acknowledgement
Help people getting acknowledgements. They love it.
Tip: ‘Acknowledgements’ --> User Notifications --> Engagement
Recommendations
& Endorsements
Retweets & Replies Likes & Comments
Upvotes + Comments Love + Reposts
Exclusivity
#3
People love being privileged. Make it exclusive.
Exclusivity
Make it Exclusive. No one likes the feeling of being left out.
Tip: ‘Exclusivity’ works best for initial referral program for driving sign-ups
Only existing user can inviteGmail Invites to Signup
Get in queue to get accessApply for Access
Being Cool
#4
People want to be Cool. People want others to know they are Cool.
Being Cool
Make your users look cool when they share your product
Tip: ‘Being Cool’ will help you drive Sharing on Social networks
Cool Short (Creative) VideosShare Pic + Selfie
Nostalgia
#5
People have memories. Sweet memories. Remind them about it.
Nostalgia
Remind users about some of the best times they have experienced
Tip: ‘Nostalgia’ helps get back old users. Revives interest of old users.
Can be used once in a year, on special occasions.
Reminds of special moments
8th Anniversary: First Tweet
2014: Year in Review
Curiosity
#6
People want to know. They fear on losing out. Keep them curious.
Curiosity
Keep users curious. Keep them looking for more.
Tip: ‘Curosity’ in products helps you increase repeat usage.
Who viewed my profile?
Trigger curiosity for readers through Post Titles
Catching up with Timeline
Competitiveness
#7
People love to compete with others. Sense of achievement. Make it happen.
Competitiveness
Drive users to compete with friends / others
Tip: ‘Competitiveness’ leads to greater engagement.
Though it’s novelty in private group is lost after some time.
Leaderboards w/t Friends I have a better answer!
Leaderboard w/t Friends Programming Challenges
Stay Organized
#8
People love to organize things. Organize everything. Make it happen.
Stay Organized
Give users stuff that they want to sort / organize.
Tip: ‘Stay Organized’ helps your users spend more time
on your product. It could soon become a habit.
Organize pins / interests / stuff you love Organize your notes
Organize Fashion
Contacts & Calendars
Never ending struggle to organize
Importance
#9
People love to feel Important. Its about them. Their identity. Show off.
Importance
Make your users feel important about themselves.
Tip: ‘Importance’ feeling ensures users sharing it with others. Talking about it.
Results in viral marketing (Others feel – I want it too)
My Professional Achievements My views. My Opinions
Checkin: I am here now My Social Summary
Authority
#10
People love to display their authority on a topic. Give them opportunity.
Authority
Help create authority for users. Users want to be influencers.
Tip: ‘Authority’ is the importances others in a community or forum assign you.
Users will spend time to get their. Increases engagement & time spent.
Authority by Topics For Programmers
For Hackers For Geeks
Visual
#11
People love stunning visuals. Its a powerful emotion.
Visual
Visuals create impact. Don’t miss on it.
Tip: ‘Visual’ is a substitute to all unsaid emotions. Use well when your product
is built around pictures & photographs.
First photography product. Personal Emotions Professional Photographer
Community
Freebies
#12
People love Freebies. Badges. Credits. It all works.
Freebies
Freebies work. Make use of them correctly.
Tip: ‘Freebies’ Use it only for one purpose. Use it right.
Credits for Upvotes Badges for Check-In Credits to Refer Friends
Advertising Credits Advertising Credits
Money
#13
People want to make Money. People want to receive Money.
Money
Money is one of the strongest emotions. Portray it positively.
Tip: ‘Money’ – Receiving / Making money is positive. Giving away is negative.
Bloggers earn money Receive money from anyone Get paid for free-time work
Raise money for your projects Make money by selling digital goods
Sex
#14
People want Companions. People want Dates. People want Sex.
Sex
Keep it simple. Keep it safe.
Tip: ‘Sex’ – Keep the product simple. Don’t over engineer.
Helps you find a Date
Helps you find a Date
Helps you find a Date
Concluding Notes
1. People don’t love your product. They emotionally engage with it
2. Use max 2-3 emotions per product. One core emotion
3. Don’t exploit users. Be subtle.
that @beingpractical guy on twitter
who blogs on beingpractical.com
Thank You

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14 Ways to Emotionally Engage users with your Product

  • 1. pj . entreprenuer . product geek . that @beingpractical guy 14 Ways to Emotionally Engage Users with your Product @beingpractical . beingpractical.com
  • 2. Is Gamification = Building Features? Gamification = Emotional Engagement How to get users to emotionally engage with your product?
  • 3. Expression #1 People love to express themselves. Enable it.
  • 4. Expression Allow users to express themselves. Allow users to express themselves anonymously. Tip: ‘Expression’ is used as a core use-case in product
  • 5. Acknowledgement #2 People love getting acknowledged. With Interactions & Endorsements
  • 6. Acknowledgement Help people getting acknowledgements. They love it. Tip: ‘Acknowledgements’ --> User Notifications --> Engagement Recommendations & Endorsements Retweets & Replies Likes & Comments Upvotes + Comments Love + Reposts
  • 7. Exclusivity #3 People love being privileged. Make it exclusive.
  • 8. Exclusivity Make it Exclusive. No one likes the feeling of being left out. Tip: ‘Exclusivity’ works best for initial referral program for driving sign-ups Only existing user can inviteGmail Invites to Signup Get in queue to get accessApply for Access
  • 9. Being Cool #4 People want to be Cool. People want others to know they are Cool.
  • 10. Being Cool Make your users look cool when they share your product Tip: ‘Being Cool’ will help you drive Sharing on Social networks Cool Short (Creative) VideosShare Pic + Selfie
  • 11. Nostalgia #5 People have memories. Sweet memories. Remind them about it.
  • 12. Nostalgia Remind users about some of the best times they have experienced Tip: ‘Nostalgia’ helps get back old users. Revives interest of old users. Can be used once in a year, on special occasions. Reminds of special moments 8th Anniversary: First Tweet 2014: Year in Review
  • 13. Curiosity #6 People want to know. They fear on losing out. Keep them curious.
  • 14. Curiosity Keep users curious. Keep them looking for more. Tip: ‘Curosity’ in products helps you increase repeat usage. Who viewed my profile? Trigger curiosity for readers through Post Titles Catching up with Timeline
  • 15. Competitiveness #7 People love to compete with others. Sense of achievement. Make it happen.
  • 16. Competitiveness Drive users to compete with friends / others Tip: ‘Competitiveness’ leads to greater engagement. Though it’s novelty in private group is lost after some time. Leaderboards w/t Friends I have a better answer! Leaderboard w/t Friends Programming Challenges
  • 17. Stay Organized #8 People love to organize things. Organize everything. Make it happen.
  • 18. Stay Organized Give users stuff that they want to sort / organize. Tip: ‘Stay Organized’ helps your users spend more time on your product. It could soon become a habit. Organize pins / interests / stuff you love Organize your notes Organize Fashion Contacts & Calendars Never ending struggle to organize
  • 19. Importance #9 People love to feel Important. Its about them. Their identity. Show off.
  • 20. Importance Make your users feel important about themselves. Tip: ‘Importance’ feeling ensures users sharing it with others. Talking about it. Results in viral marketing (Others feel – I want it too) My Professional Achievements My views. My Opinions Checkin: I am here now My Social Summary
  • 21. Authority #10 People love to display their authority on a topic. Give them opportunity.
  • 22. Authority Help create authority for users. Users want to be influencers. Tip: ‘Authority’ is the importances others in a community or forum assign you. Users will spend time to get their. Increases engagement & time spent. Authority by Topics For Programmers For Hackers For Geeks
  • 23. Visual #11 People love stunning visuals. Its a powerful emotion.
  • 24. Visual Visuals create impact. Don’t miss on it. Tip: ‘Visual’ is a substitute to all unsaid emotions. Use well when your product is built around pictures & photographs. First photography product. Personal Emotions Professional Photographer Community
  • 25. Freebies #12 People love Freebies. Badges. Credits. It all works.
  • 26. Freebies Freebies work. Make use of them correctly. Tip: ‘Freebies’ Use it only for one purpose. Use it right. Credits for Upvotes Badges for Check-In Credits to Refer Friends Advertising Credits Advertising Credits
  • 27. Money #13 People want to make Money. People want to receive Money.
  • 28. Money Money is one of the strongest emotions. Portray it positively. Tip: ‘Money’ – Receiving / Making money is positive. Giving away is negative. Bloggers earn money Receive money from anyone Get paid for free-time work Raise money for your projects Make money by selling digital goods
  • 29. Sex #14 People want Companions. People want Dates. People want Sex.
  • 30. Sex Keep it simple. Keep it safe. Tip: ‘Sex’ – Keep the product simple. Don’t over engineer. Helps you find a Date Helps you find a Date Helps you find a Date
  • 31. Concluding Notes 1. People don’t love your product. They emotionally engage with it 2. Use max 2-3 emotions per product. One core emotion 3. Don’t exploit users. Be subtle.
  • 32. that @beingpractical guy on twitter who blogs on beingpractical.com Thank You