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LIS 601 The Reference Interview  Reference Observation Project Fall 2010 Lori Bell
Reference Service History ,[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Interview Formats ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Interview Essentials ,[object Object],[object Object],Bell LIS 601 2010
Taylor’s  Levels of Information Need ,[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Non-verbal  Communication Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Verbal  Communication Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Negotiation Process Bell LIS 601 2010 Person asks librarian Librarian asks person
The WORF Reference Technique ,[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Interview Controversy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
What would you ask the person after asking you, the reference librarian? ,[object Object],Bell LIS 601 2010
What would you ask the person after asking you, the reference librarian? ,[object Object],Bell LIS 601 2010
What would you ask the person after asking you, the reference librarian? ,[object Object],Bell LIS 601 2010
How We Used to Talk to Users ,[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
How We Used to Talk to Users ,[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
How We Talk to Users Now ,[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
How We Talk to Users Now ,[object Object],[object Object],[object Object],Bell LIS 601 2010
How We Talk to Users Now ,[object Object],[object Object],[object Object],Bell LIS 601 2010
Student Interview Formula ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Student Interview Formula ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Observations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Observation Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Observation Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Reference Interview Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Bell LIS 601 2010
Due Next Week ,[object Object],[object Object],[object Object],Bell LIS 601 2010

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  • 1. LIS 601 The Reference Interview Reference Observation Project Fall 2010 Lori Bell
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