ITpreneurs Effective Learning Solutions

Effective Learning
Solutions by ITpreneurs

New Developments

Copyright © 2012 ITpreneurs. All rights reserved. www.ITpreneurs.com

ITpreneurs Brand Promise

In the pursuit of shared success with our
Partners, we promise to be the global leader in
IT best practice competence development by
innovating, building and delivering quality
content portfolios that empower learners to be
effective IT professionals.

Copyright © 2012 ITpreneurs. All rights reserved. www.ITpreneurs.com 2

Presenting

Instruction Design Strategy
Quality Assurance
Process & Product Improvements
Innovation
Services
Learn more about ITpreneurs


Instructional Design Strategy

For every course, be it classroom, eLearning
virtual classroom or coaching − ITpreneurs
applies the best instructional design strategy
for that particular content and delivery method.


Instructional Design Model

• Combining traditional Learning Principles with
New Learning Trends
• Effective balance between exam preparation
and practical training

ITpreneurs Instructional Design Model is based on fundamental learning
ITpreneurs Instructional Design Model is based on fundamental learning
principles and new learning trends. The model has adopted adult learning
principles and new learning trends. The model has adopted adult learning
principles that emphasize learner initiative, self-management and experiential
principles that emphasize learner initiative, self-management and experiential
learning. Our courses are designed to guide instructors and learners through
learning. Our courses are designed to guide instructors and learners through
the material in an engaging and effective way. We use concepts such as
the material in an engaging and effective way. We use concepts such as
performance-oriented instruction, mastery, and the sequencing of instructional
performance-oriented instruction, mastery, and the sequencing of instructional
activities and strategies. Participants master the knowledge and are able to
activities and strategies. Participants master the knowledge and are able to
apply their newly gained knowledge in their day-to-day practice.
apply their newly gained knowledge in their day-to-day practice.


Traditional Learning Principles

• Well-known and ADDIE-applied development process is
used in courseware development
• Bloom’s Taxonomy guides us in selecting the learning
objectives at the correct level and creating the courseware
on the accompanying level


Effective Instruction Elements

• Learning Objectives
– All learning outcomes are specified by learning objectives at the appropriate Bloom Level
– Levels of learning are appropriate for the content and the target audience
– Content and activities are based on the defined objectives
• Activities
– Lectures are interspersed with group and individual (inter)activities
– Activities include: brainstorms, round robin, role play, discussions, compare and contrast, teach
back, problem solve.
• Multimedia
– Multimedia elements are tailored to the specific course content
– Multimedia examples: cartoons, video, audio, games and simulations
• Case Study
– Courses can be case-study driven, where all content is connected with the case
– Other courses have case-study assignments that connect the theory to the real world
• Assessments
– Assessment is based on the knowledge and skills specified in the objectives
– “Check Your Understanding” questions help learners reflect on what they have learned
• Exam preparation
– Exam Preparation Guide
– Exam format
– Tips & Tricks
– Mock Exam


Learning Aids

• Supporting Knowledge Elements
– In the courseware, we offer learners additional reading and
links to relevant websites
• First Aid Kit
– Practical guide offered online and in printed version for
learners to use as an exam preparation tool, and in their day-
to-day practice
• Quick Reference Guide
– Two page brochure for students to refer to in
their work environment


Attractive Courseware

• Friendly, intuitive, graphical user interface
• Course structure and interface that supports self-paced, user-
controlled instruction
• Standardized templates to create unified and predictable
functionality
• Variety of presentation, practice and assessments supporting high
levels of user interactivity and engagement
• Easy flow of instruction


Quality Assurance

ITpreneurs has a solid and proven
development method by which we work with
the best Subject Matter Experts to create
highly effective and engaging courses.


Subject Matter Experts

Working with Subject Matter Experts adds value to the
coursware. They are able to connect the theory to real life
examples, assure technical content quality and market
acceptence of the instruction approach.
The author trains ITpreneurs
The author trains ITpreneurs The co-author reviews and
The co-author reviews and To ensure that the learning
To ensure that the learning
Instructional Designers,
Instructional Designers, guides the author in the
guides the author in the products developed by
products developed by
writes the courseware and
writes the courseware and development process for
development process for ITpreneurs meet the
ITpreneurs meet the
reviews the work of the
reviews the work of the content technical
content technical demands of a global
demands of a global
instructional designers.
instructional designers. perspective.
perspective. audience, and is widely
audience, and is widely
accepted by industry
accepted by industry
The author is an expert,
The author is an expert, stakeholders, a Review
stakeholders, a Review
experienced trainer,
experienced trainer, The co-author is an
The co-author is an Board is institutionalized.
Board is institutionalized.
consultant, practitioner in the
consultant, practitioner in the experienced trainer or
experienced trainer or
respective area.
respective area. consultant in the respective
consultant in the respective Review board members are
Review board members are
area.
area. experts, trainers and/or
experts, trainers and/or
consultants in the respective
consultants in the respective
area.
area.

Instructional Design of the
Courseware
• Our development process assures that the knowledge
level of the course equates to the background of the
learners
• The High-Level Design assures that the right
instructional strategy and delivery methods are applied
• The Low-Level Design assures the right structure, flow
and all learning objectives are covers in the course
A Senior Instructional Designer will co-create a High-Level Design of
A Senior Instructional Designer will co-create a High-Level Design of
the courseware with the Author. The High-Level Design describes
the courseware with the Author. The High-Level Design describes
the course objectives, target group an approach of the
the course objectives, target group an approach of the
courseware. This design is approved by the Head ID, Product
courseware. This design is approved by the Head ID, Product
Category Manager and Product Development Manager. Next step, is
Category Manager and Product Development Manager. Next step, is
the development of the Low-Level Design which details all modules,
the development of the Low-Level Design which details all modules,
topics and all learning objectives, executed by the Author and ID
topics and all learning objectives, executed by the Author and ID
team. The review board will validate the low level design.
team. The review board will validate the low level design.


Alpha & Beta Testing

Besides internal testing of the products, Alpha &
Beta releases provide the opportunity to improve
the product based on feedback from instructors
and learners.

In the Alpha Test, the Master Trainer
In the Alpha Test, the Master Trainer In the Beta Test, an official class
In the Beta Test, an official class
and the Product Development
and the Product Development uses the courseware to validate if the
uses the courseware to validate if the
Manager validate the quality of the
Manager validate the quality of the expectations of the learners and
expectations of the learners and
course by:
course by: instructors are met.
instructors are met.
-- Proofreading
Proofreading
--Checking the comprehensive-ness
Checking the comprehensive-ness
and clarity
and clarity
--Examining the structure
Examining the structure


Process & Product Improvements 2012

ITpreneurs keeps improving its development
process and the quality of its products.


Introduction of the Co-Author

Before, we relied on the quality of the author
and the critical eye of the review board. Now,
we enhance the process by adding a dedicated
Subject Matter Expert for this task.
– Share best practices
– Add practical relevance
– Assure technical quality


Alpha & Beta Testing

Although Alpha & Beta testing did take place in an
informal manner before, we have now formalized
the process. In addition, we make a a charitable
donation to Close The Gap for learners who
participate.
– Structured feedback gathering improves the quality
– Learners are more willing to provide feedback if they know that
their feedback is valued and acted upon


iPad Compatibility

We have developed a new HTML5 Learning
Engine which is browser and platform
independent.
– ITIL Intermediate
Service Operations
released in the new
Learning Engine
– ITIL Foundation
coming Q4 2012


To Be Continued…

We have identified the following areas for
improvement, as we move forward:
– Instructional justification: Formalize the strategy in
sharable documentation
– Media design: Apply our corporate identity to our
courseware
– Process documentation of Maintenance for our live
products
– Feedback implementation and
communication on live products


Innovation

We build innovative communications tools
that focus on our goals and address the needs
of our audiences.


Video in Scenario-Based Training

Watch the Trailer


Virtual Classroom


Games & Simulations

Watch the Trailer


Blended Learning

Blended Learning is a combination of:
•eLearning
•Classroom Training
•Virtual Classroom Training

Advantages of blended learning include:
1.Limited classroom instruction time needed
2.Learning at own pace through eLearning component
3.Attractive costs

me Email
W elco
Email
ctor
Day 0 Ca ll instructor instru Day X Day 1 Exam


Mobile Interactivity

• Using Laptops, Smart Phones or Tablets in
the class for learning purposes
• Exam preparation Apps for iPhones


Research & Development

Innovation does not stop and we have identified
the following learning technologies for R&D:
– eBooks: Offering the Participant Handbook and
Instructor Guides as ebooks to save printing costs
and environmental resources, but first of all, to
enhance learning.
– Video-based learning as a Supporting Knowledge
Element.
– Job Role Framework: Offer learning tracks based on
the learner’s role in the organization.
– Coaching: Offer coaching for high-level
examinations and certifications.

Services

ITpreneurs services offers organizations and
learners easy and personalized access to the
learning offerings and exams


ITpreneurs Services

• Accreditation
• Customization
• Exam Center
• Learning Infrastructure
• Partner Course Calendar


Partner Support &
Enablement Services
These are the ways with which we
enable your business, so you can
do what you are best at – Custom Content
Custom Content
Development
Development
Facilitate
Facilitate
Logistics
Logistics
delivering high-quality training to Capability
Capability

your customers
Online Training
Online Training
Branding
Branding Materials
Materials Supply Trainers
Supply Trainers
Support
Support Management
Management

Share
Share Train, Certify
Train, Certify Virtual
Virtual Manage and
Manage and
Intelligence on
Intelligence on and Accredit
and Accredit Sales Training
Sales Training Classroom
Classroom Schedule
Schedule
Emerging Areas
Emerging Areas your Instructors
your Instructors Software
Software Certifications
Certifications

Share Market
Share Market Learning
Learning Provide Up-To
Provide Up-To
Facilitate
Facilitate Marketing
Marketing
Movements and
Movements and Management
Management Date Course
Date Course
Accreditation
Accreditation Collateral
Collateral
Statistics
Statistics System, Portal
System, Portal Materials
Materials

Market Intelligence Delivery Readiness Market Readiness Learning infrastructure Operational Support


Contact Us

+1 800 214 6371 USA
+31 10 711 02 60 INT

info@ITpreneurs.com

Follow us on http://twitter.com/#!/itpreneurs.


Learn More
ITpreneurs offers innovative competence development
programs for IT best practices to support the educational
needs of IT professionals. With expertise in key domains
including Cloud Computing, ITSM, IT Governance,
Information Security, Process Improvement, and Project
Management, ITpreneurs provides guidance on disparate
frameworks and integrated solutions.

Learn more about us
at www.ITpreneurs.com


Our Facts
300 worldwide Partners across 80 countries
100,000 IT professionals educated
since our inception in 2001

130 staff members located across 6 continents
who jointly develop content and programs

10 locations Brazil China Denmark
Dubai Hong Kong India Japan
Singapore United States with
headquarters in Rotterdam,
the Netherlands.


Our Portfolio
125 courses in eLearning classroom virtual classroom
game-based and hybrid training formats

Agile Cloud Computing COBIT®
ISO/IEC 20000® ISO/IEC 27000®
ITIL® Kepner-Tregoe® Metricus
PMI® PMP® PRINCE2® TIPA®
TOGAF® XBRL

Delivered in:
Arabic Chinese Danish Dutch
English French German
Japanese Polish Portuguese
Spanish Turkish

ITpreneurs Effective Learning Solutions

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