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Building a Newsroom

   for the future


      Aug. 26, 2010
“It is not necessary to change.
Survival is not mandatory.”
              ­ W. Edwards Deming




                                    2
Why are we changing?
 • We have a strong, vibrant and highly
   recognized brand

 • We started the “conversation with 
   America” and continue it every day

 • Major national consumer brands rely on
   us to launch their newest products




                                            3
Why are we changing?
 • We aren’t organized to adapt to the 
   changing audience demands on all
   platforms

 • The pace of change across our print,
   .com and mobile platforms is astounding!




                                              4
Alignment is
Critical
          Audience




     Content   Advertising




                             5   5
Newspaper volumes are stable
…and important to our future!


                1.8M net paid volumes
                FLAT to YE2009




                                        6
USATODAY.com is seeing
continued growth.


                Unique visitors
                Up 15% since YE2009




                                  7
Pace of growth in mobile
is incredible!

   90M mobile impressions up 32M
   and 58% since YE2009

   Mobile downloads up 2.2M
   and 71% since YE 2009
        * 3M iPhone
        *1.3M Android
        *790K iPad


                                   8
1. What is our content
strategy?
Building off our brand strengths…

Unwavering commitment to 1st Amendment
 and watchdog journalism

Unique Content – created, acquired and
 “made better” by our staff




                                         9
2. What is our audience
 strategy?
Change the conversation with consumers

Committed to interacting, listening, understanding
 and serving our audience like never before

Unleashing our greatest potential in digital
 audience growth…




                                                     10
Changes at the top

• New departments at USA TODAY 
• New faces at the top of some 
  departments
• A new way of doing business that aligns 
  sales efforts with the content we produce
• … and focuses heavily on innovation and 
  new platforms


                                              11
Questions for the newsroom

• How can we move even faster to a multi­
  platform environment?

• What can we do to build on our success 
  with the iPhone, iPad and other mobile 
  devices?

• What sort of structure and workflow 
  should we have to match the world’s 
  best?



                                            12
Outside interviews

• Politico
• The Guardian
• Yahoo!
• The New York Times
• TBD (Allbritton 
  Communications)
• Los Angeles Times
• Dallas Morning News




                        13
What we learned
• The Guardian does fewer stories, better

• The first 30 minutes of covering a news 
  story is critical (think Web­first)

• The best are organized around coverage 
  teams or pods – empowered to move 
  quickly

• … and they have a very lean structure 
  with an emphasis on content creation


                                             14
Which led us to …




                    15
16
17
Putting it all together




                          18
Where we've been … where we're going

• Newspaper Company  Media Company
• Print­Centric  Multi­Platform
• Organized by Departments  Organized by 
  Teams + Verticals
• Hierarchical structure  Empowered team 
  leaders
• Protective of turf  Readily sharing resources
• Limited view of metrics  Keen awareness of 
  metrics
• Innovative on Occasion  Organized for 
  Innovation
• Loosely aligned on business goals  Tight 
  alignment


                                                   19
What it means in the newsroom

We'll focus less on print … and more on 
 producing content for all platforms (Web, 
 mobile, iPad, and other digital formats.) Print 
 will pick up more stories we posted first on 
 other platforms or a modified version of a blog 
 post or afternoon/evening news story.

We'll be organized around beefed up content 
 teams and we'll empower them (and their 
 team leaders) to truly take charge of their 
 areas of coverage, delivering the news and 
 enterprise to all platforms … and communicating 
 frequently with those on the 
 Distribution/Programming desk.

                                                    20
We'll have fewer editors (i.e., managers) and 
 fewer edits on a story or graphic. And copy 
 desks will more often be the first read on a story 
 headed for online.

Yes, we'll still focus on unique enterprise 
  and visuals … but on enterprise for all
  platforms, not just 1A.

We'll have a new meeting schedule and 
 meetings will focus on producing/planning 
 content for ALL platforms at a high­speed, 
 digital pace (as opposed to print­centric.)




                                                       21
We'll focus on doing "fewer stories, better." On a story 
  like the oil spill, our content team (energy, environment) 
  will flood the zone and stay on top of the story 24/7 with 
  help from the GA desk; at the same time, that team and 
  our Investigative team will start looking at deeper 
  opportunities. 

We'll focus more on the "first half hour" of a breaking 
  story, especially if it's on our core beats. So, if Tiger 
  Woods crashes his car, we throw everybody we need at 
  the story immediately and we beat ESPN and CNN.

… And then we'll come back aggressively, on Day 2, 
  and in a week or a month with a deep, investigative look 
  if appropriate. 




                                                                22
Copy desks (and others) will work an earlier 
  day. Since we'll be less focused on print 
  deadlines, we'll be posting (and editing stories) 
  all day, not for a 7­10 PM editorial close.

More people will post content on weekends, 
 on an ongoing basis but also if a breaking or 
 running story demands it. This would include 
 the GA/rewrite desk as well as the section front 
 managers.

And we'll do more watchdog, investigative 
  and database work with teams focused on 
  each area in addition to the beefed­up content 
  teams. 

                                                       23

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