More positive changes occur and fewer negative changes happen when organizations focus on coherence instead of fragmented initiatives. Coherence involves lateral accountability, shared commitments, and sorting ideas through knowledge sharing. Living on the edge of chaos requires leadership that creates conditions for interactive collaboration and a common understanding of responsibilities. Leaders must embrace change for real progress while considering all aspects of change to avoid confusion, anxiety, resistance and inertia.

2. More good things happen; fewer bad things happen.

4. Coherence Making Creating Knowledge Culture of Change Sharing Knowledge Leadership Style Teams & Groups Chaos Culture Structure

6. Change is Complex and Chaotic Vision Skills Incentives Resources Action Plans Results Confusion Anxiety Resistance Frustration Treadmill Inertia

13. Change is Complex and Chaotic Vision Skills Incentives Resources Action Plans Results Confusion Anxiety Resistance Frustration Treadmill Inertia