SlideShare une entreprise Scribd logo
1  sur  19
Balancing Labor Costs With Quality Patient Care Michael Bernstein Health Care Director Moss Adams LLP April 23, 2009
Agenda ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Issues Impacting the  Health Care Industry Reductions in Federal & State Payments Reductions in Insurance Payments HIPAA Consumer Expectations Quality Initiatives Information Technology Liability Insurance Community Needs Sales & Use Tax Increases Increasing Wages and Benefits Pharmaceuticals Physician Shortages Labor Shortages Corporate Compliance Aging Plant & Equipment Medical Technology Providers Organized Labor Patient Safety Uninsured State Mandated Staffing
Daily Balancing Act Quality Patient Care (Proper Staffing Levels, With Skills,  State Mandates, and JCAHO) Labor Cost (Control in-house labor costs;  use Agency workers effectively) Employee Satisfaction (Keep physicians & nurses happy  (and retain them)  by not overburdening them) Quality Healthcare
Agenda ,[object Object],[object Object],[object Object],[object Object]
Strategic Objectives ,[object Object],[object Object],[object Object],[object Object]
Change Management  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Change Management  (Continued) ,[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Workforce Management Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Actual Results  at a 300-bed urban hospital ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results  Year 0 – Year 3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results ,[object Object],[object Object],[object Object],[object Object]
Balancing Labor Costs

Contenu connexe

Tendances

Ten Tips to Starting a Wellness Program
Ten Tips to Starting a Wellness ProgramTen Tips to Starting a Wellness Program
Ten Tips to Starting a Wellness Programafrandolph
 
Health Payer Council Survey
Health Payer Council SurveyHealth Payer Council Survey
Health Payer Council Surveyclarkher
 
Performance Indicators in the Public Sector: Case Study
Performance Indicators in the Public Sector: Case StudyPerformance Indicators in the Public Sector: Case Study
Performance Indicators in the Public Sector: Case StudyNatalia Katasonova
 
Total Well-Being Brochure
Total Well-Being BrochureTotal Well-Being Brochure
Total Well-Being BrochureMadeline Dunn
 
Corporate Wellness - Invest in your Financial future now
Corporate Wellness - Invest in your Financial future nowCorporate Wellness - Invest in your Financial future now
Corporate Wellness - Invest in your Financial future nowJudith Coulson
 
Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...
Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...
Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...Parsons Behle & Latimer
 
LEADERSHIP for DRIVING SAFETY OUTCOMES
LEADERSHIP for DRIVING SAFETY OUTCOMESLEADERSHIP for DRIVING SAFETY OUTCOMES
LEADERSHIP for DRIVING SAFETY OUTCOMESLloyd Hanson
 
Benefit Commerce Groups Neutralizer-Health Plan Strategy
Benefit Commerce Groups Neutralizer-Health Plan StrategyBenefit Commerce Groups Neutralizer-Health Plan Strategy
Benefit Commerce Groups Neutralizer-Health Plan StrategyRonald Lain
 
What's an ACO?
What's an ACO? What's an ACO?
What's an ACO? IMPACTMeds
 
BRG Albany HFMA 4.23.15
BRG Albany HFMA 4.23.15BRG Albany HFMA 4.23.15
BRG Albany HFMA 4.23.15Mark Driscoll
 
How is the Defined Contribution Marketplace Shaping the Industry?
How is the Defined Contribution Marketplace Shaping the Industry?How is the Defined Contribution Marketplace Shaping the Industry?
How is the Defined Contribution Marketplace Shaping the Industry?WEX Health Trends and Insights
 
Insights MIPS Management Solution Demo
Insights MIPS Management Solution DemoInsights MIPS Management Solution Demo
Insights MIPS Management Solution DemoBen Quirk
 
Employee Wellness: Kadalyst Health Partners
Employee Wellness: Kadalyst Health PartnersEmployee Wellness: Kadalyst Health Partners
Employee Wellness: Kadalyst Health Partnersvelandt
 
Quantum Health Case Study
Quantum Health Case StudyQuantum Health Case Study
Quantum Health Case StudyMark Gall
 
The Surprising ROI of Employee Wellness
The Surprising ROI of Employee WellnessThe Surprising ROI of Employee Wellness
The Surprising ROI of Employee WellnessMedgate Inc.
 
PHN Performance Management Excellence Webinar
PHN Performance Management Excellence Webinar PHN Performance Management Excellence Webinar
PHN Performance Management Excellence Webinar Tarun Philip
 
Managing Resources and Length of Stay
Managing Resources and Length of StayManaging Resources and Length of Stay
Managing Resources and Length of StayAudioEducator
 
Business Continuity Planning MCAP Masterclass Session 3: Part 2
Business Continuity Planning MCAP Masterclass Session 3: Part 2Business Continuity Planning MCAP Masterclass Session 3: Part 2
Business Continuity Planning MCAP Masterclass Session 3: Part 2MCAP3
 

Tendances (20)

Ten Tips to Starting a Wellness Program
Ten Tips to Starting a Wellness ProgramTen Tips to Starting a Wellness Program
Ten Tips to Starting a Wellness Program
 
Health Payer Council Survey
Health Payer Council SurveyHealth Payer Council Survey
Health Payer Council Survey
 
Performance Indicators in the Public Sector: Case Study
Performance Indicators in the Public Sector: Case StudyPerformance Indicators in the Public Sector: Case Study
Performance Indicators in the Public Sector: Case Study
 
Employee Wellness Programs in 2014 Infographic
Employee Wellness Programs in 2014 InfographicEmployee Wellness Programs in 2014 Infographic
Employee Wellness Programs in 2014 Infographic
 
Total Well-Being Brochure
Total Well-Being BrochureTotal Well-Being Brochure
Total Well-Being Brochure
 
Corporate Wellness - Invest in your Financial future now
Corporate Wellness - Invest in your Financial future nowCorporate Wellness - Invest in your Financial future now
Corporate Wellness - Invest in your Financial future now
 
Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...
Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...
Employee Wellness Programs: Tips for Implementing a Wellness Program for Your...
 
LEADERSHIP for DRIVING SAFETY OUTCOMES
LEADERSHIP for DRIVING SAFETY OUTCOMESLEADERSHIP for DRIVING SAFETY OUTCOMES
LEADERSHIP for DRIVING SAFETY OUTCOMES
 
MICHAEL MEDVEDEV RESUME
MICHAEL MEDVEDEV RESUMEMICHAEL MEDVEDEV RESUME
MICHAEL MEDVEDEV RESUME
 
Benefit Commerce Groups Neutralizer-Health Plan Strategy
Benefit Commerce Groups Neutralizer-Health Plan StrategyBenefit Commerce Groups Neutralizer-Health Plan Strategy
Benefit Commerce Groups Neutralizer-Health Plan Strategy
 
What's an ACO?
What's an ACO? What's an ACO?
What's an ACO?
 
BRG Albany HFMA 4.23.15
BRG Albany HFMA 4.23.15BRG Albany HFMA 4.23.15
BRG Albany HFMA 4.23.15
 
How is the Defined Contribution Marketplace Shaping the Industry?
How is the Defined Contribution Marketplace Shaping the Industry?How is the Defined Contribution Marketplace Shaping the Industry?
How is the Defined Contribution Marketplace Shaping the Industry?
 
Insights MIPS Management Solution Demo
Insights MIPS Management Solution DemoInsights MIPS Management Solution Demo
Insights MIPS Management Solution Demo
 
Employee Wellness: Kadalyst Health Partners
Employee Wellness: Kadalyst Health PartnersEmployee Wellness: Kadalyst Health Partners
Employee Wellness: Kadalyst Health Partners
 
Quantum Health Case Study
Quantum Health Case StudyQuantum Health Case Study
Quantum Health Case Study
 
The Surprising ROI of Employee Wellness
The Surprising ROI of Employee WellnessThe Surprising ROI of Employee Wellness
The Surprising ROI of Employee Wellness
 
PHN Performance Management Excellence Webinar
PHN Performance Management Excellence Webinar PHN Performance Management Excellence Webinar
PHN Performance Management Excellence Webinar
 
Managing Resources and Length of Stay
Managing Resources and Length of StayManaging Resources and Length of Stay
Managing Resources and Length of Stay
 
Business Continuity Planning MCAP Masterclass Session 3: Part 2
Business Continuity Planning MCAP Masterclass Session 3: Part 2Business Continuity Planning MCAP Masterclass Session 3: Part 2
Business Continuity Planning MCAP Masterclass Session 3: Part 2
 

Similaire à Balancing Labor Costs

Current trends in hr 4 28-08
Current trends in hr 4 28-08Current trends in hr 4 28-08
Current trends in hr 4 28-08Rabindra Kumar
 
Current trends in hr
Current trends in hrCurrent trends in hr
Current trends in hrHR Spot
 
Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...
Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...
Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...Health Catalyst
 
Current trends in hr 4 28-08
Current trends in hr 4 28-08Current trends in hr 4 28-08
Current trends in hr 4 28-08Ayush Gupta
 
Premier's Introduction To Labor Management in Healthcare
Premier's Introduction To Labor Management in HealthcarePremier's Introduction To Labor Management in Healthcare
Premier's Introduction To Labor Management in Healthcaremoogiedm
 
Total Quality Management in Healthcare
Total Quality Management in HealthcareTotal Quality Management in Healthcare
Total Quality Management in HealthcareGunjan Patel
 
REPORT: How healthcare systems are optimizing their workforce
REPORT: How healthcare systems are optimizing their workforceREPORT: How healthcare systems are optimizing their workforce
REPORT: How healthcare systems are optimizing their workforceMichele Ertl-Rosner
 
Streamlining Your Medical Practice for Profitability and Success
Streamlining Your Medical Practice for Profitability and SuccessStreamlining Your Medical Practice for Profitability and Success
Streamlining Your Medical Practice for Profitability and SuccessConventus
 
Workers Comp and OHS Costs And Liabilities Seminar SA
Workers Comp and OHS Costs And Liabilities Seminar SAWorkers Comp and OHS Costs And Liabilities Seminar SA
Workers Comp and OHS Costs And Liabilities Seminar SAnickward777
 
Software Tools that Empower Healthcare
Software Tools that Empower HealthcareSoftware Tools that Empower Healthcare
Software Tools that Empower Healthcarechrisboue
 
How to Stop Health Care from Being a Profit Killer
How to Stop Health Care from Being a Profit KillerHow to Stop Health Care from Being a Profit Killer
How to Stop Health Care from Being a Profit KillerDetroit Regional Chamber
 
New Ways To Manage Your Vet Practice With Financials
New Ways To Manage Your Vet Practice With FinancialsNew Ways To Manage Your Vet Practice With Financials
New Ways To Manage Your Vet Practice With Financialsmjmcgaunn
 
Medical Quality Presentation 1998
Medical Quality Presentation 1998Medical Quality Presentation 1998
Medical Quality Presentation 1998rogerstrube
 
Edgewater Technology Healthcare 2009
Edgewater Technology Healthcare 2009Edgewater Technology Healthcare 2009
Edgewater Technology Healthcare 2009Charles Wilson
 
What goes on behind those budget doors?
What goes on behind those budget doors?What goes on behind those budget doors?
What goes on behind those budget doors?Debby Sieradzki
 
Raymond gpt 3.22.14 clean v5
Raymond gpt 3.22.14 clean v5Raymond gpt 3.22.14 clean v5
Raymond gpt 3.22.14 clean v5Samantha Haas
 
Medical Cost Management
Medical Cost ManagementMedical Cost Management
Medical Cost ManagementAllen Spath
 
Quality Systems Presentation 04/01/10
Quality Systems Presentation 04/01/10Quality Systems Presentation 04/01/10
Quality Systems Presentation 04/01/10Quality Systems, Inc.
 

Similaire à Balancing Labor Costs (20)

Current trends in hr 4 28-08
Current trends in hr 4 28-08Current trends in hr 4 28-08
Current trends in hr 4 28-08
 
Current trends in hr
Current trends in hrCurrent trends in hr
Current trends in hr
 
Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...
Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...
Transform Your Labor Cost Management Strategy: Introducing the Health Catalys...
 
Current trends in hr 4 28-08
Current trends in hr 4 28-08Current trends in hr 4 28-08
Current trends in hr 4 28-08
 
Premier's Introduction To Labor Management in Healthcare
Premier's Introduction To Labor Management in HealthcarePremier's Introduction To Labor Management in Healthcare
Premier's Introduction To Labor Management in Healthcare
 
Total Quality Management in Healthcare
Total Quality Management in HealthcareTotal Quality Management in Healthcare
Total Quality Management in Healthcare
 
REPORT: How healthcare systems are optimizing their workforce
REPORT: How healthcare systems are optimizing their workforceREPORT: How healthcare systems are optimizing their workforce
REPORT: How healthcare systems are optimizing their workforce
 
Streamlining Your Medical Practice for Profitability and Success
Streamlining Your Medical Practice for Profitability and SuccessStreamlining Your Medical Practice for Profitability and Success
Streamlining Your Medical Practice for Profitability and Success
 
Workers Comp and OHS Costs And Liabilities Seminar SA
Workers Comp and OHS Costs And Liabilities Seminar SAWorkers Comp and OHS Costs And Liabilities Seminar SA
Workers Comp and OHS Costs And Liabilities Seminar SA
 
Software Tools that Empower Healthcare
Software Tools that Empower HealthcareSoftware Tools that Empower Healthcare
Software Tools that Empower Healthcare
 
How to Stop Health Care from Being a Profit Killer
How to Stop Health Care from Being a Profit KillerHow to Stop Health Care from Being a Profit Killer
How to Stop Health Care from Being a Profit Killer
 
New Ways To Manage Your Vet Practice With Financials
New Ways To Manage Your Vet Practice With FinancialsNew Ways To Manage Your Vet Practice With Financials
New Ways To Manage Your Vet Practice With Financials
 
Medical Quality Presentation 1998
Medical Quality Presentation 1998Medical Quality Presentation 1998
Medical Quality Presentation 1998
 
The healthy employee_2011
The healthy employee_2011The healthy employee_2011
The healthy employee_2011
 
Standard Cost Support
Standard Cost SupportStandard Cost Support
Standard Cost Support
 
Edgewater Technology Healthcare 2009
Edgewater Technology Healthcare 2009Edgewater Technology Healthcare 2009
Edgewater Technology Healthcare 2009
 
What goes on behind those budget doors?
What goes on behind those budget doors?What goes on behind those budget doors?
What goes on behind those budget doors?
 
Raymond gpt 3.22.14 clean v5
Raymond gpt 3.22.14 clean v5Raymond gpt 3.22.14 clean v5
Raymond gpt 3.22.14 clean v5
 
Medical Cost Management
Medical Cost ManagementMedical Cost Management
Medical Cost Management
 
Quality Systems Presentation 04/01/10
Quality Systems Presentation 04/01/10Quality Systems Presentation 04/01/10
Quality Systems Presentation 04/01/10
 

Balancing Labor Costs

  • 1. Balancing Labor Costs With Quality Patient Care Michael Bernstein Health Care Director Moss Adams LLP April 23, 2009
  • 2.
  • 3.
  • 4. Issues Impacting the Health Care Industry Reductions in Federal & State Payments Reductions in Insurance Payments HIPAA Consumer Expectations Quality Initiatives Information Technology Liability Insurance Community Needs Sales & Use Tax Increases Increasing Wages and Benefits Pharmaceuticals Physician Shortages Labor Shortages Corporate Compliance Aging Plant & Equipment Medical Technology Providers Organized Labor Patient Safety Uninsured State Mandated Staffing
  • 5. Daily Balancing Act Quality Patient Care (Proper Staffing Levels, With Skills, State Mandates, and JCAHO) Labor Cost (Control in-house labor costs; use Agency workers effectively) Employee Satisfaction (Keep physicians & nurses happy (and retain them) by not overburdening them) Quality Healthcare
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.

Notes de l'éditeur

  1. When you look at a hospital environment you need to think about who is managing all 3. How often do your managers need to settle? Which of these is the area that the hospital is willing to settle on??? However, not getting all 3 things right in a hospital environment is UNACCEPTABLE!