Part of my electronic portfolio, this is an example of a best practices document for using a product.

1. more ways to collaborate
than ever before…

2. endless possibilities
Over the years, our customers have
demonstrated that when it comes to
using Blackboard Collaborate, the
POSSIBILITIES ARE ALMOST ENDLESS.
Here are just 10 of the many ways you
can put Blackboard Collaborate to
work for your institution, each with
it’s own mini-case study.

3. “
“
Christine Page
Manager of Technology
Integration and Resource Center
The College of Saint Rose
A substantial increase in value for this product has
been achieved by thinking creatively about other
potential uses. This innovation is exactly what keeps
us—a small, private institution with a limited
budget—able to justify expenses like Collaborate.

4. LIVE
INSTRUCTION
Traditional distance learning
programs have low completion
rates. Today’s instructors need a
method to effectively engage
students in a blended or totally
online environment.
1

5. 42%
24%
CASE
STUDY
16.5%
8.5%
Reduced Online Course
Attrition Rate by 48% reduction in average
$ spent per student
increase in grades for
students who listened
to archives compared
to those who only
used slides
1

6. MEETINGS
You can easily host effective
meetings, significantly
reducing travel and related
costs and decreasing time
away from the job.
2

7. CASE
STUDY
Dr. Kara Monroe
Assistant Vice Provost
Center for Instructional Technology
Ivy Tech Community College
SAVED
$300,000
in a 12-month
span by holding
statewide staff
meetings online
“Blackboard Collaborate allows us to realize
operational efficiencies in all facets of our
institution through reduced travel costs,
enhanced ability to provide on-demand services,
and use of innovative strategies
for faculty and staff development”
2

8. Instructors can easily convert
session recordings to industry-
standard MP3 and MP4 formats
for students to stream or
download to desktop, laptop, or
ANY mobile device.
3 RECORDED
CONTENT

9. CASE
STUDY
CASE
STUDY
students who listened to session archives
increased grades 24% on quizzes and final
exams compared to those who only used slides
Students downloaded 23,000
session recordings in 2012
3

10. Expand your reach, attract more
participants and presenters, and
reduce travel and facilities costs
by offering a virtual component to
your conference or holding it
completely online.
4 ONLINE
CONFERENCE

11. CASE
STUDY
150
506
eColloquium
Total Participation
25-50
130
eColloquium
Per-Session Attendance
OnlineOffline OnlineOffline
4

12. MOBILE WEB
CONFERENCING
Today’s tech-savvy, constantly
connected students want to
participate in real-time classes and
collaboration sessions on their mobile
devices—from wherever they are.
5

13. CASE
STUDY
Jason Busbin
Student Support Specialist
University of West Georgia
“Adding support for Android devices helps our accessibility
initiative by giving students more options for communicating with
their instructors at a distance. Students can attend a quick, on-
the-go tutoring session or drop into an instructor's virtual office
via their Android Smartphone. No computer required.”
5

14. Teachers can extend availability to
students with a virtual office.
Application sharing and queued chat for
tutoring and online office hours provide
an ideal learning environment.
6 VIRTUAL
OFFICE HOURS

15. CASE
STUDY
Jane Himmel
Associate Director, Center for Distributed Learning
University of North Texas
“An instructor came to me wanting to use Second Life for virtual
office hours. I asked him what his goals were, and he said he
wanted to be accessible and personalized. As soon as I showed
him the video and screen sharing in Blackboard Collaborate
enterprise instant messaging, he was SOLD.”
6

16. Expand geographical reach, attract
more students and increase
competitive advantage. Showcase
your programs for prospective
students and their parents online.
Conduct orientation for new students
and record the sessions for those who
couldn’t attend.
7 STUDENT/PARENT
ORIENTATION

17. CASE
STUDY
At their Virtual Open Week, 22 schools held 116 sessions
for prospective students and their parents:
50% 90%
of attendees said they
were much more likely to
study at the university
of attendees said they
would recommend to
a friend
7

18. Online education is all about
creating engaging learning
environments. Bring in remote
experts like writers or scientists
to the virtual classroom or send
students on a virtual field trip,
such as a museum tour
8 REMOTE GUEST
SPEAKER/VIRTUAL FIELD TRIP

19. SAVED
$3,000–$4,000
by inviting guest experts to
present virtually in one class
CASE
STUDY
8

20. PROFESSIONAL
DEVELOPMENT
Attract and retain qualified
instructors and staff by providing
cost-effective, ongoing professional
development. Connect teachers on a
campus-wide level to share best
practices. Offer real-time or recorded
training sessions for
applications, tools, and administrative
systems.
9

21. CASE
STUDY
CASE
STUDY
>2,000
INSTRUCTORS
completed a faculty
development workshop in
the 2011-12 academic year
300TEACHERS
participated in a 12-week,
credit-bearing training
course for faculty
9

22. Need additional methods to provide
support and immediate assistance to
students, faculty, and staff?
Supplement your physical help desk
or learning center. So students can
get access to experts and resources
without coming to campus.
10 VIRTUAL
HELPDESK

23. CASE
STUDY
connected library services
and help desks across
23 CAMPUSES
10

24. what’s next?
Read 10 Cool Ways to Engage with Blackboard Collaborate
white paper. Download now.
Learn more about the key features and benefits of Blackboard
Collaborate. View recorded demos.
See how other customers are using Blackboard Collaborate in
innovative ways. View case study library.

25. stay connected
share your innovations
learn from others