The presentation provides an insight about Microsoft Dynamics ERP and provides and better understanding of how ERP can bring about changes to the organization and what results it could provide in order to easily integrate various business processes and provide a faster resolution for business expansion. Microsoft Dynamic is the one of most widely accepted ERP systems globally for business process integration

1. Microsoft Dynamics
ERP
Presented By:
Bhavik Doshi (B013) Deepti Vedala (B001)
Vaibhav Jogi (B005) Garima Kumar (B002)
Vishal Kulkarni (B010)S. Ellur Pavankumar (B004)
Sanket Patel (D002) Ronak Parmar (D013)
Pratiksha Arora (B008) Darshan Patel (B007)
Priyanka Srivastava (B003) Chetan Mahajan (B015)

2. Contents
• Introduction & Capabilities
• Evolution of Microsoft Dynamics
• Microsoft Dynamics ERP strategy
• Cloud Computing Landscape
Case Studies:
• Sparsh Nephrocare
• Akshaya Patra
• Cryobanks International, India.
• Women’s Health, USA
• Relaxo Footwear Ltd.

3. INTRODUCTION
• Flexible, powerful business solution
• Primarily geared towards providing solutions for organization with tools to
manage entire organization
• Extends from supply chain, procurement and human resource to financial
management and collaborative projects
• Helps organizations to embrace change with confidence

4. ERP Capabilities
• Connect the entire supply chain
• Make current financial data and reports accessible
• Automate repetitious and routine functions
• Minimize cost and complexity of administering HR functions
• Provide greater visibility into key performance factors
• Meet industry specific needs with functionality for vertical business processes

5. Evolution of Microsoft Dynamics
ERP systems
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6. The Changing Business Environment
Industry
Competitive Pressures
Cheap
Bandwidth & Storage
Multiple Devices
Web 2.0
Customer Choice
Flexibility
Rich “Consumer Like” Experiences
Ease of acquisition
& deployment
Delivery Model
Hybrid Model Prevailing
Scalability is Key
Best of Software + Services Worlds
+

7. Consolidation of ERP market
Go To MarketsToday’s
Landscape

8. Microsoft Dynamics ERP Strategy
Innovate on all 4 ERP Products
Focus on Core Microsoft Segments
Simplicity and Ease of Use
Five Key Industries
Industry Enablement Layer
Industry Partner Recruitment
Solution Hostability
Attached Services
Hosting Partner Recruitment
Making the Best Partners Better
Opportunity and Growth

9. The Dynamics ERP – Go To Market
Two-Tier ERP
For
Global
Subsidiaries
Connect local
entities to
headquarters
Local Vertical
For
Vertical
Business
Target Specialized
Business Needs
Multi-X
For
Global
Organizations
Centralized ERP
for multisite
organization
Business in a
Box
For
Improved
Financials and
Operations
Beyond basic
financials and
operations

10. Dynamics Industry Based Approach
Vertical and
Industry
Functionality
Financial Management Supply Chain ManagementReporting and Business Intelligence
Microsoft
Dynamics
Roadmap
Focus
Wholesale/
Distribution
ManufacturingPublic SectorRetail
Professional
Services
Human Resources Management Office Connection and ProductivityCRM
Highersolutionvaluetoacustomer

11. Centralize ERP for Multiple sites
• Provide real-time visibility into business performance across entities
• Consolidate and standardize processes
• Scale operations quickly
• Make it easy to work across borders

12. Connect Local Entities to
Headquarters
• Integrate globally, optimize locally
• Reduce complexity and simplify compliance
• Scale quickly and deliver industry-specific solution
• Lower TCO

13. Target Specialized Business Needs
• Streamline business process across your entire business
• Implement easy to use solution
• Deploy vertical functionality quickly and with reduced risk
• Work with an expert implementation partner

14. Go Beyond Basic Financial &
Operations
• Streamline and connect core financial supply chain, operations, payroll &
human resource processes
• Use Microsoft Excel® spreadsheet software for reporting and analysis
• Work with familiar business software
• Implement your solution on time and on budget

15. ON PREMISE HOSTED PUBLIC
SaaS
PaaS
IaaS

18. In India 5% over the million end-stage kidney failure
patients receive dialysis treatment
Case
Study:
Gaurav Porwal
Saurav Panda

19. “With innovation in medicine and
support from technology ,we are able to
offer dialysis at least 30 percent lower
than our competition”
 Techno savvy owners deploy technology to remove
efficiently the issues faced by other centers in India
 Aimed to provide top quality, affordable and
accessible dialysis treatment to the masses
 Collaborated with ABS solutions to implement hosted
Microsoft dynamics AX 2009

20. Founders realized the demand-supply gap for affordable
and quality Dialysis treatment
Contribute back to society –
 Penetrate the expensive treatment into the metro’s
 Take it to the masses in tier 1 and tier 2 cities with a
cost effective approach and no frills approach
Identified lack of standardized process across multiple
dialysis centers of same organization

22. Gaurav Porwal
Co-Founder and Director,
Sparsh Nephrocare
Solution
Based on the identified priorities, the Directors at Sparsh
Nephrocare collaborated with Affordable Business Solutions (ABS)
to evaluate solutions that would meet their requirements.
Hosted Microsoft Dynamics AX 2009 summed up as an affordable
and easily scalable platform. “It was easy to adopt Hosted Microsoft
Dynamics AX because as per our unique requirements, healthcare
and standard ERP features were available in a single application,”
elucidates Gaurav Porwal, Director, Renaccess Healthcare.
Studying the requirements and budget constraints of the new set up,
ABS recommended Software-as-a-Service (SaaS) model for
implementation.
ABS identified the unique requirement at Sparsh to make patient
dialysis parameters remotely accessible to the nephrologists over
the Web, which is key to its success and efficiency.

23. Solution
The solution is tailored to include a Nephrocare module.
This module tracks patient’s health and doctor information by centre
with dialysis parameters such as clearance number, toxin level,
average weight gain, blood pressure, hemoglobin, urea, Creatinine
levels etc.
Doctors in metros can log in, see the reports of their
respective patients, and intervene if they observe anything
out of order.
The information from Dynamics AX is sent to SQL Server Analysis
Services cubes.
Users view the reports using Microsoft Office Excel to connect to a
cube through a data connection.
Reports are generated to study the dialysis parameters of every
patient and monthly reports are used to analyze and maintain the
efficiency of centre and quality control.

24. Benefits
Improves Patient Care
Lowers Patient Costs with Better Inventory Control
Annual Savings of INR 500,000 per Center with SaaS
Brings Quality Management
Supports Business Growth

28. • The Akshaya Patra Foundation is a not-for-profit organisation
headquartered in Bangalore, India.
• Akshaya Patra aims to fight not only hunger but also to bring
children to school and there by provide food for education.
• Since 2000, the organisation has worked towards reaching more
children with wholesome food on every single school day.
• Today Akshaya Patra is the world’s largest (not-for-profit run) mid-
day meal programme serving wholesome food to over 1.39 million
children from 10,631 schools across 10 states in India.

31. This centrally managed solution helps the organization acquire
the desired scalability and visibility into all aspects of the process
and distribution.
• wanted it to use the latest technology to maximize efficiency and
incur minimum costs.
Working with Microsoft Certified Partner, Affordable Business
Solutions, Akshaya Patra implemented Microsoft Dynamics AX
2009 to integrate all its locations and processes.

32. • It has kitchens in
• an on-ground team on
• Another manage the
operations by
20 locations
5,800 people.
400 members

33. Until After
“We were hard-pressed to compile reports from each location by
the 10th of every month,” recollects.
Somashekhar SM,
General Manager –
Finance & Accounts, The Akshaya Patra Foundation.

34. Time Consuming
Sometimes by process late, by which time it had lost its relevance.
Data was sometimes inconsistent and there were
unresolved variances.”
The organization also lacked real time information on interbranch
stock or cash transactions.
Accurate expenditure statements were not available on time.
Reason for switching to Microsoft
dynamics

35. Solution
• ERP implementation-evaluation of Microsoft Dynamics NAV,
Dynamics AX and SAP.
• Dynamics AX - ideal as it provides core ERP functionality for
financials as well as operations management.
• The implementation started in November 2010 and the prototype
was ready in February 2011.

36. Phase 1: Implementation
• ABS created a master database and replicated all the information
in the new ERP solution.
• General ledger, accounts payable, and accounts receivables,
inventory, master planning, human resource and administration.
• Nine months to stabilize, overcoming challenges such as internet
and connectivity, and training members to use the solution

37. Phase 2: Create Custom Modules
• It covers distribution, school management, logistics and incoming
quality check in stores.
• This unique workflow includes a menu planner to deliver specific
items to specific schools or a set of schools, along with a route
planner and indent planner.

38. Phase 3: Integration
• Phase 3: Integration
Central procurement team uses SSRS-based reports for consolidated
procurement of high-cost items at all the 19 locations.

39. Benefits
• Offers Real Time Consolidated Data
• Controls Complex Financial Processes
• Centralization Saves Time
• Foundation for Future Growth

41. Case Study:
Cryobanks International,
INDIA

42. • Cryobanks International India a JV between
Cryobanks International USA and RJ Corp founded
in 2006.
• Cryobanks International USA is a leader in the
stem cell banking.
• It aims to become one of the largest cord blood stem
cell bank and a highly specialized training centre in
the field of cord blood banking
• It provides a facility of collection from all major cities
in India.

43. Banking umbilical cord blood
Stem Cells
• A once-in-a-lifetime opportunity to preserve a biological resource
that could be a lifesaver for your child or other family members.
• Hold great potential in treating a wide number of diseases and
disorders. Much more primitive than bone marrow or peripheral
stem cells.
• The collection process is less invasive, painless, and quick.
• It is easy to retrieve and is readily available whenever it is
needed, unlike bone marrow for example, where it is harder to
find a donor matching your HLA type
• Ideal for treating genetically inherited diseases - If you have a
family history or are worried about a predisposition to certain
diseases, cord blood banking could be your ray of hope.

44. • Cryobanks set up the first modern, state-of-the-art stem cell bank in
Gurgaon. With seven such banks, it provides services across all major cities,
covering maximum ethnicities in India.
• It also has a special focus on research of stem cell therapies as a potential
treatment for cardiac diseases and diabetes.
• The annual revenues in 2011─12 were U.S.$ 0.59 million (INR 31.5 crore).
Situation

45. • Cryobanks India was using independent applications for accounting,
inventory, procurement and lab-specific operations. These, however,
were not scalable enough to meet future growth plans.
• The company was planning a new business venture, Diagnolabs
India. This requires absolute precision between ordered and
delivered services. Since samples are perishable, a robust
procurement and consumption management system was required.

46. Solution
For Implementation they approached
IL&FS Technologies - Microsoft Gold Certified Partner
Explored the Market Through
SAP Microsoft Dynamics AX
Offering - consulting, software development, systems integration, data digitization
and management service and solutions, performance tuning solutions and IT
infrastructure management services to global customers.

47. • It deployed Dynamics AX 2012 R2 at its Gurgaon office for 51 users. The
company plans to extend the implementation to 200 labs in India.
• By automating credit control, Cryobanks now manages credit limits for over
1000 plus channel partners in a high transaction scenario.
• Software also combines clinical processes with corporate business, having
developed an interface to stitch operations with the commercial side.

48. BENEFITS
Improves Business Performance
Improves Customer Services
Facilitates Sound Financial
Management
Saves Time, Resources and Costs
by 10 Percent
Reduces Inventory Costs by 15
Percent

49. Women’s Health USA Finds
the Right Microsoft Dynamics

50. Women’s Health USA (Avon, Connecticut )
Large managed services organization that partners with doctor’s offices to
provide back services such as
1
• Physical practice management
• Insurance and risk management
• Managed care contracting
• Revenue enhancement services
• Clinical trial, support and patient relation
• HR
• Billing collection
• Legal service
Success depends largely on the strength of their back office software
systems
2

51. From Lawson ERP to Microsoft
Dynamics GP (2005)
Immediate Increase in Efficiency1
Analysis Show Time Wasted By Out-dated System2
• Journal entries – correct errors in system
• Not intuitive, not user friendly and not easy to manipulate
• Difficult to find and analyse information
Dynamics GP is a Huge Time Saver3
• Easy to get data, access data, analyse data and export data by using the Smart list feature
• Easy to drill down query all the way back to an invoice
• Updates and look-ups are done automatically
• Dynamics GP is Intuitive and User Friendly (It’s easy to learn)

52. Finding The Right Microsoft Dynamics GP Partner
CAL Business Solution Inc. – Connecticut Microsoft Partner focused on Microsoft
Dynamics GP ERP systems.
 Offers implementation, data conversion, customization, training, and support to over
200 customers in 16 states.
 Services customers since 1982.
 Top 5% of Dynamics Partners worldwide.

53. Finding the Right Microsoft Dynamics GP Partner
Fixed Price
Underestimated Project
Scope
Skill Level to Handle a
Complicated Company
Personal Attention at
Events

54. Smooth Microsoft Dynamics GP Upgrade
Strong Project
Management
Focused Testing
Period
CAL Developers
Fixed Custom
Code:

55. Case Study
Relaxo Footwear Ltd.

56. Relaxo case study
• Established: 1976
• Headquarter: New Delhi
• Leading brand
• Quality conscious & progressive company
• ISO 9001:2008 certified company
• Customer base : 100 million

57. • Manufactures 100 million foot wears/ year
• 5000 skilled labors
• 10 manufacturing units
• Primary business: wholesale distribution & export (US, Europe & Middle
east)
• QAD MGF/PRO
• Secondary business: company owned & company operated retail stores

58. • In 2005, 125 retail stores
• Management of stores and point of sale (POS) terminals
• Pilot store:
TIME METHOD OF POS
Initially Manually
1st month Fox Pro
Later Manually

59. • Need for a solution:
1. Manage inventory
2. Invoicing of stores
3. Consolidation of data & centralized backups
4. Detailed reports (product, store, profit) for analysis

60. Solution

61. Modules

62. Benefits
Facilitates Instant Business Overview
Monitors Gross Sales Profitability
Allows Control over Stores
Simplifies Sales and Stock Processing