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Bhavana Agarwal
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Handling guest complaint
Handling guest complaint
pranjal joshi
Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.
Vasantkumar Parakhiya
Handling Guest Complaints in Hotels
Handling Guest Complaints in Hotels
Manoj Singh
Customer Service with a SMILE!
Customer Service with a SMILE!
SCKESC
How to Handle Guest with Complaints in Hotel
How to Handle Guest with Complaints in Hotel
HotelCluster
How to handle difficult situation
How to handle difficult situation
Nuwan Darshana
Customer service training general
Customer service training general
Joyce Andrews
Customer Service
Customer Service
Rajiv Bajaj
Recommandé
Handling guest complaint
Handling guest complaint
pranjal joshi
Complaint Handling Keeping Guests Happy.
Complaint Handling Keeping Guests Happy.
Vasantkumar Parakhiya
Handling Guest Complaints in Hotels
Handling Guest Complaints in Hotels
Manoj Singh
Customer Service with a SMILE!
Customer Service with a SMILE!
SCKESC
How to Handle Guest with Complaints in Hotel
How to Handle Guest with Complaints in Hotel
HotelCluster
How to handle difficult situation
How to handle difficult situation
Nuwan Darshana
Customer service training general
Customer service training general
Joyce Andrews
Customer Service
Customer Service
Rajiv Bajaj
Customer Service in the restaurants
Customer Service in the restaurants
Bhavana Agarwal
Types of complainer guests in hotel
Types of complainer guests in hotel
Nuwan Darshana
Front office Etiquettes
Front office Etiquettes
pranjal joshi
Hotel Customer Service 101
Hotel Customer Service 101
Bam Ramirez
14099950 Training Hotel Front Office
14099950 Training Hotel Front Office
Rasel Mainul
Customer service presentation
Customer service presentation
Israel Murillo Hernández
Handling Guest Complaints in Front Office
Handling Guest Complaints in Front Office
Arpendra Chauhan
F&B Service Basic Etiquette: www.chefqtrainer.blogspot.com
F&B Service Basic Etiquette: www.chefqtrainer.blogspot.com
Culinary Training Program
How to Improve your Customer Service Skills by Scott Storick
How to Improve your Customer Service Skills by Scott Storick
Scott Storick
Upselling methods
Upselling methods
Dr. Sunil Kumar
Guest service
Guest service
Pramodh Modh
Customer Service Starts At The Front Desk: Admin's Best Practices
Customer Service Starts At The Front Desk: Admin's Best Practices
Myra Golden
Guest services
Guest services
Sushant Bijlani
Exceeding Guest Expectations Training
Exceeding Guest Expectations Training
Kevin Warrene
Restaurant upselling technique
Restaurant upselling technique
Hazem Saleh
Etiquette and manners of a true hoteliar
Etiquette and manners of a true hoteliar
Nuwan Darshana
Restaurant customer service
Restaurant customer service
Arnold Pallo
Customer Service Training
Customer Service Training
Kate Zabriskie
Customer Service 101
Customer Service 101
Clay Staires
Customer handling
Customer handling
yoyo priyono
E mail etiquette
E mail etiquette
Bhavana Agarwal
Table setting
Table setting
Jeffrey Magcanam
Contenu connexe
Tendances
Customer Service in the restaurants
Customer Service in the restaurants
Bhavana Agarwal
Types of complainer guests in hotel
Types of complainer guests in hotel
Nuwan Darshana
Front office Etiquettes
Front office Etiquettes
pranjal joshi
Hotel Customer Service 101
Hotel Customer Service 101
Bam Ramirez
14099950 Training Hotel Front Office
14099950 Training Hotel Front Office
Rasel Mainul
Customer service presentation
Customer service presentation
Israel Murillo Hernández
Handling Guest Complaints in Front Office
Handling Guest Complaints in Front Office
Arpendra Chauhan
F&B Service Basic Etiquette: www.chefqtrainer.blogspot.com
F&B Service Basic Etiquette: www.chefqtrainer.blogspot.com
Culinary Training Program
How to Improve your Customer Service Skills by Scott Storick
How to Improve your Customer Service Skills by Scott Storick
Scott Storick
Upselling methods
Upselling methods
Dr. Sunil Kumar
Guest service
Guest service
Pramodh Modh
Customer Service Starts At The Front Desk: Admin's Best Practices
Customer Service Starts At The Front Desk: Admin's Best Practices
Myra Golden
Guest services
Guest services
Sushant Bijlani
Exceeding Guest Expectations Training
Exceeding Guest Expectations Training
Kevin Warrene
Restaurant upselling technique
Restaurant upselling technique
Hazem Saleh
Etiquette and manners of a true hoteliar
Etiquette and manners of a true hoteliar
Nuwan Darshana
Restaurant customer service
Restaurant customer service
Arnold Pallo
Customer Service Training
Customer Service Training
Kate Zabriskie
Customer Service 101
Customer Service 101
Clay Staires
Customer handling
Customer handling
yoyo priyono
Tendances
(20)
Customer Service in the restaurants
Customer Service in the restaurants
Types of complainer guests in hotel
Types of complainer guests in hotel
Front office Etiquettes
Front office Etiquettes
Hotel Customer Service 101
Hotel Customer Service 101
14099950 Training Hotel Front Office
14099950 Training Hotel Front Office
Customer service presentation
Customer service presentation
Handling Guest Complaints in Front Office
Handling Guest Complaints in Front Office
F&B Service Basic Etiquette: www.chefqtrainer.blogspot.com
F&B Service Basic Etiquette: www.chefqtrainer.blogspot.com
How to Improve your Customer Service Skills by Scott Storick
How to Improve your Customer Service Skills by Scott Storick
Upselling methods
Upselling methods
Guest service
Guest service
Customer Service Starts At The Front Desk: Admin's Best Practices
Customer Service Starts At The Front Desk: Admin's Best Practices
Guest services
Guest services
Exceeding Guest Expectations Training
Exceeding Guest Expectations Training
Restaurant upselling technique
Restaurant upselling technique
Etiquette and manners of a true hoteliar
Etiquette and manners of a true hoteliar
Restaurant customer service
Restaurant customer service
Customer Service Training
Customer Service Training
Customer Service 101
Customer Service 101
Customer handling
Customer handling
En vedette
E mail etiquette
E mail etiquette
Bhavana Agarwal
Table setting
Table setting
Jeffrey Magcanam
Suggestive Selling in the Restaurants
Suggestive Selling in the Restaurants
Bhavana Agarwal
Table setting and meal service
Table setting and meal service
kannan kans
Table Setting
Table Setting
rkelly18
Body Language
Body Language
Bhavana Agarwal
Waiter's Etiquette
Waiter's Etiquette
Bhavana Agarwal
04 sequence of service
04 sequence of service
Dr. Sunil Kumar
Types of table service
Types of table service
ARLYN P. BONIFACIO
Sequence Of Service- Restaurants
Sequence Of Service- Restaurants
Bhavana Agarwal
HOSPITALITY FOOD & BEVERAGE SERVICE
HOSPITALITY FOOD & BEVERAGE SERVICE
Brahmas Pandey
Suggestive & upselling
Suggestive & upselling
Saurabh Sawhney
En vedette
(12)
E mail etiquette
E mail etiquette
Table setting
Table setting
Suggestive Selling in the Restaurants
Suggestive Selling in the Restaurants
Table setting and meal service
Table setting and meal service
Table Setting
Table Setting
Body Language
Body Language
Waiter's Etiquette
Waiter's Etiquette
04 sequence of service
04 sequence of service
Types of table service
Types of table service
Sequence Of Service- Restaurants
Sequence Of Service- Restaurants
HOSPITALITY FOOD & BEVERAGE SERVICE
HOSPITALITY FOOD & BEVERAGE SERVICE
Suggestive & upselling
Suggestive & upselling
Similaire à Gs0 guests
C1 Customer service
C1 Customer service
AskMe Murni AJ
Chapter 1 customer service
Chapter 1 customer service
Nurul Nuha Harun
Customer service for fire depts
Customer service for fire depts
memad2020
About good customer_service_170
About good customer_service_170
RajThilak
Customer centricite
Customer centricite
net ambit
About Good Customer Service
About Good Customer Service
Nicholas Mustelin
Customer Service
Customer Service
Akash Dolas,PMP [Open Networker]
Delivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactions
Dr. John V. Padua
Customer Service
Customer Service
Nanette Bajador
Ppt on customer service module 2
Ppt on customer service module 2
shailey15
Customer delight
Customer delight
M.Hassan Neyazi
Quality Customer Service
Quality Customer Service
kktv
Effective Customer Care
Effective Customer Care
Md R-Islam
Customer service
Customer service
Naveed Ashraf
6 Customer Service
6 Customer Service
Sunish m
Customer Centric Plan
Customer Centric Plan
Syeda Azra
Importance of customer
Importance of customer
Kate Sevilla
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
charles ukaumune
Customer service techniques for pharmacists.ppt
Customer service techniques for pharmacists.ppt
Dr. Vir Vikram
CRM PPT Frankfinn
CRM PPT Frankfinn
Harsh Soni
Similaire à Gs0 guests
(20)
C1 Customer service
C1 Customer service
Chapter 1 customer service
Chapter 1 customer service
Customer service for fire depts
Customer service for fire depts
About good customer_service_170
About good customer_service_170
Customer centricite
Customer centricite
About Good Customer Service
About Good Customer Service
Customer Service
Customer Service
Delivering an excellent customer service experience via one on-one interactions
Delivering an excellent customer service experience via one on-one interactions
Customer Service
Customer Service
Ppt on customer service module 2
Ppt on customer service module 2
Customer delight
Customer delight
Quality Customer Service
Quality Customer Service
Effective Customer Care
Effective Customer Care
Customer service
Customer service
6 Customer Service
6 Customer Service
Customer Centric Plan
Customer Centric Plan
Importance of customer
Importance of customer
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
CUSTOMER_SERVICE_-OUR_PRIORITY by UKAUMUNE CHARLES
Customer service techniques for pharmacists.ppt
Customer service techniques for pharmacists.ppt
CRM PPT Frankfinn
CRM PPT Frankfinn
Plus de Bhavana Agarwal
Good to Best
Good to Best
Bhavana Agarwal
Fire Safety Training
Fire Safety Training
Bhavana Agarwal
Fire Safety In Kitchen
Fire Safety In Kitchen
Bhavana Agarwal
Service Of Wines
Service Of Wines
Bhavana Agarwal
Making Of Wine
Making Of Wine
Bhavana Agarwal
Rh 3 Hand Hygiene
Rh 3 Hand Hygiene
Bhavana Agarwal
Value Added Service (Restaurants)
Value Added Service (Restaurants)
Bhavana Agarwal
Up Selling-Restaurants
Up Selling-Restaurants
Bhavana Agarwal
Alcoholic Beverages
Alcoholic Beverages
Bhavana Agarwal
Moments Of Magic
Moments Of Magic
Bhavana Agarwal
Mastering The Handshake
Mastering The Handshake
Bhavana Agarwal
Wine
Wine
Bhavana Agarwal
Rum
Rum
Bhavana Agarwal
Gin
Gin
Bhavana Agarwal
Tequila
Tequila
Bhavana Agarwal
Vodka
Vodka
Bhavana Agarwal
Whiskey
Whiskey
Bhavana Agarwal
Brandy: A brief
Brandy: A brief
Bhavana Agarwal
Compliant Handling
Compliant Handling
Bhavana Agarwal
Controlling Food Costs
Controlling Food Costs
Bhavana Agarwal
Plus de Bhavana Agarwal
(20)
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Good to Best
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Fire Safety Training
Fire Safety In Kitchen
Fire Safety In Kitchen
Service Of Wines
Service Of Wines
Making Of Wine
Making Of Wine
Rh 3 Hand Hygiene
Rh 3 Hand Hygiene
Value Added Service (Restaurants)
Value Added Service (Restaurants)
Up Selling-Restaurants
Up Selling-Restaurants
Alcoholic Beverages
Alcoholic Beverages
Moments Of Magic
Moments Of Magic
Mastering The Handshake
Mastering The Handshake
Wine
Wine
Rum
Rum
Gin
Gin
Tequila
Tequila
Vodka
Vodka
Whiskey
Whiskey
Brandy: A brief
Brandy: A brief
Compliant Handling
Compliant Handling
Controlling Food Costs
Controlling Food Costs
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Gs0 guests
1.
A Guest
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8.
The Service-Profit Chain
Good Service – Satisfied Guests Higher Sales High Revenue/ More profits Higher Incentives/Bonus to Employees Service-oriented employees
9.
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Different Guests &
Handling them
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Notes de l'éditeur
Break the group into teams