Schrier presents on CIO Futures to the California County IS Directors, 03-20-13
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Bill Schrier, Deputy Director of the Center for Digital Government, www.centerdigitalgov.com . Presentation to the California County Information Services Directors' Association on March 20, 2013 regarding trends in technology and how CIOs of Counties might react to them. Lots of images - best viewed as a show. Also lots of text in the notes section of each slide.
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Schrier presents on CIO Futures to the California County IS Directors, 03-20-13
- 1. WHAT HATH TECH WROUGHT? WHAT WILL TECH WRINGETH? (AND WHAT’S A CIO TO DO?) Bill Schrier Deputy Director, Center for Digital Government and Former CTO, City of Seattle in the Other Washington CCISDA – San Mateo – 20 March 2013
- 2. California County IS Directors Association 20 March 2013 2 Bill Schrier
- 3. Center for Digital Government California County IS Directors Association 20 March 2013 3 Bill Schrier
- 4. Today What is tech bringing? What’s a CIO to do? Four suggestions California County IS Directors Association 20 March 2013 4 Bill Schrier
- 5. What Is Tech Bringing? (Examples) California County IS Directors Association 20 March 2013 5 Bill Schrier
- 6. Mobile Explosion California County IS Directors Association 20 March 2013 6 Bill Schrier
- 7. California County IS Directors Association 20 March 2013 7 Bill Schrier
- 8. Cloudy with a Chance of Computing California County IS Directors Association 20 March 2013 8 Bill Schrier
- 9. Transportation Effects: • Vehicle Area Nets • Transportation Grid • Deaths / Collisions • Police ~ tickets • Parking California County IS Directors Association 20 March 2013 9 Bill Schrier
- 10. Internet of Stuff Examples: • Smart Grid • Smart water • ITS – Transportation • Personal area nets • Vehicle area nets California County IS Directors Association 20 March 2013 10 Bill Schrier
- 11. Tracking California County IS Directors Association 20 March 2013 11 Bill Schrier
- 12. FirstNet California County IS Directors Association 20 March 2013 20 July 2011 12 Bill Schrier
- 13. Video Everywhere California County IS Directors Association 20 March 2013 13 Bill Schrier
- 14. What’s a CIO to Do? California County IS Directors Association 20 March 2013 14 Bill Schrier
- 15. CIO Value California County IS Directors Association 20 March 2013 15 Bill Schrier
- 16. The CInO CIO/CInO • Chicago • Philly CIO + CInO • Louisville • Kansas City • San Francisco • Phoenix • Boston • Montgomery County • Maryland California County IS Directors Association 20 March 2013 16 Bill Schrier
- 17. Kill the Data Center (or Market IT) Examples: • Oakland County • Sussex County • Public Safety California County IS Directors Association 20 March 2013 17 Bill Schrier
- 18. Mobilizing Mobility Examples: • San Diego County • Contra Costa County • Boston • Many others California County IS Directors Association 20 March 2013 18 Bill Schrier
- 19. Beeeg Data, Analytics California County IS Directors Association 20 March 2013 19 Bill Schrier
- 20. CyberWarriors California County IS Directors Association 20 March 2013 20 Bill Schrier
- 21. Video Government California County IS Directors Association 20 March 2013 21 Bill Schrier
- 22. End of Anonymity California County IS Directors Association 20 March 2013 22 Bill Schrier
- 23. Four Suggestions 1. Information, not Stuff 2. Become Chief Innovator 3. Collaborate (other govs) 4. Partner (key vendors) California County IS Directors Association 20 March 2013 23 Bill Schrier
- 24. Waves of Change California County IS Directors Association 20 March 2013 24 Bill Schrier
- 25. Bill Schrier Deputy Director Center for Digital Gov’t Twitter: twitter.com/billschrier Blog : digitalcommunitiesblogs.com/CCIO Blog: schrier.wordpress.com Center website: www.centerdigitalgov.com bschrier@erepublic.com California County IS Directors Association 20 March 2013 25 Bill Schrier
Editor's Notes
- Look at everything which has changed just since 2007 when the first iPhone was launched.
- Crime rate is down overall in New York City, but “apple picking” – stealing of iPhones and iPads while commuters are on the subway, is up 40%. So someone came up with this idea - http://www.theatlanticcities.com/design/2012/09/questionable-smartphone-accessory-day-iphone-shiv/3252/
- Increasingly counties and cities are putting major applications in the cloud. Here are the examples:Workday for HR and Payroll – San Mateo County, CA and Pierce County (Tacoma) WACase management system by Karpel – San Luis Obispo County, King County (Seattle) WA and State of Missouri and many othersAccela for permitting – many examplesOchin/EPIC for healthcare records management – Multnomah County OR and King County WA
- A logical extension of intelligent transportation systems – if driverless cars become ubiquitous, they could interact with ITS and other sensors in the roadway to vastly reduce collisions and deaths – maybe eliminate them. Furthermore drivers would no longer violate most road laws, running red lights, speeding etc. because the cars would be in control, eliminating the need for traffic enforcement, allowing redeployment of police officers to other tasks. Similarly cars would interact with the ITS to find available parking spaces and automatically pay for them.
- Examples:Smart Grid for electric networks – automating all distribution and meters so they could be read, managed, outages detected, etc.Smart Grid for water – especially important in Arizona, LA and San Francisco. Monitor every faucet and toilet and other water user in a home or business. When you check out of your hotel, for example, you might receive a detailed bill showing the water and electricity you used, thereby encouraging conservation.Personal area networks – use for public safety officers (police/fire) to connect bio-monitoring, radio, smartphone, tablet, GPS and a host of other personally worn devices and allow them to communicate back to incident command.
- Example shown here is tracking firefighters at the scene or in buildings, but there are many others – tracking and displaying snowplows (Chicago, Boston), tracking other employees such as Child Protective Services or building inspectors for employee safety or deployment, even tracking devices such as guns or car keys.
- Congress authorized $7 billion to construction a nationwide public safety and government 4G wireless network - http://www.ntia.doc.gov/category/firstnet
- Drones and video surveillance – video operations centers now found in Long Beach and Charlotte. Use of drones by government is controversial today but eventually will come with appropriate privacy safeguards.
- CIOs need to value themselves not by the number of people they supervise or their direct budget expenditure, but rather by their value to the businesses of government.
- These are examples of cities and counties and states who have appointed a Chief Innovation Officer or redeployed their CIO as a Chief Innovation Officer. Boston and Philly have “Mayor’s Office of New Urban Mechanics” for innovation too.
- If your data center is old and out of date, consider partnering with another government or moving to publicly hosted cloud services. Oakland County MI and Sussex County NJ both are hosting applications and services for cities in their jurisdictions and elsewhere. Public safety agencies have long cooperated to share and use applications installed at other public safety agencies.
- Examples:Ready San DiegoContra Costa Food InspectorKing County Assessor iPad applicationHorry County SC public safety iPad appBoston “Citizen Connect” now being extended to 100+ other cities in Massachusetts – Boston also has a “city worker” app for use by City employees.
- Example shown is “My Neighborhood Map” web app at City of Seattle – displays 911 calls for police and fire, crime reports, downloadable redacted crime report PDFs, building inspections, parks locations, business licenses and more.Other examples include real-time crime centers and analytics in New York City and Memphis and other places, plus “fusion centers” in many parts of the country.Also see PredPol developed by UCLA and now in use in LA and Seattle to try and crunch the numbers and better deploy police.Govloop report: http://www.govloop.com/profiles/blogs/new-govloop-report-unlocking-the-power-of-government-analytics
- The CIO as Cyberwarrior – another important and necessary role.
- Video surveillance, body worn video (Chief Ray Schultz in Albuquerque and others), facial recognition of video to find wanted people. Issues for CIOs include storing all this stuff, search it, eDiscovering it and providing it in response to FOIA or public disclosure requests.Google Glass is a private sector example of the use of video and Internet connected glasses.
- With video cameras and facial recognition, private companies as well as government could cross-correlate a vast trove of data on individuals to profile them for advertising, sales, public safety purposes.
- Become a Chief Information Officer not a CIO who manages servers, storage, networks etc. Bring value to the businesses in government. Become a Chief Innovation Officer to rapidly adapt consumer technologies and other changes in the technology landscape for use in your government.Collaborate with other governments – if you have a good data center, host apps for others; otherwise buy or use hosted apps from them. Partnering with key vendors is very important for public safety, cybersecurity and other areas where resources are short or hard to come by.
- Who knows what will REALLY happen in five years.